BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

This is my favorite auto repair shop. I trust them with whatever, needs to be done to my vehicle.read more

Always does an amazing job on our cars. Friendly, quick, and affordable…read more Always a pleasure to work with. Honest mechanic

Larry and Justin are fantastic! Justin does phenomenal mechanical work. I haven't had Larry work on…read moremy car yet, so I can only speak to Justin's work. I've had performance work done to my Mustang as well as mechanical and suspension issues looked at. Justin is fair and honest with pricing and works quickly and efficiently with an eye to detail. I could not be happier with the work he does, so much so I drive nearly 45 minutes to Erie to have the work done. Highly recommend!

Went to Ram's Transmission with a bad Ford Explorer Transmission. They diagnosed/confirmed the…read moresuspected issue, transmission not shifting correctly, slipping during acceleration, and trouble engaging while starting. They were able to replace the transmission in a couple days for the best price in town. So far no issues, our Ford SUV is now running great.

My 08 Chevy Uplander mini van had needed a transmission for a year now. The quotes I was getting…read morefar exceed the value of the van so it sat until I found someone reasonable or the car fell apart in my driveway. By happen chance, I saw an add for them on Facebook then referenced Yelp to read some reviews. I shot them an email and Joe got back to me the following day. After very short chats, it was clear my transmission was shot. Something I already knew. It had been dying for a while and was just running first and second gear for a bit. They quoted me an all inclusive price of an installed rebuild and the quote was the reasonable one I was looking for. I signed off on the work that day and they sent a tow truck to my house to get my van. The tow was free and it was running from my house in SW Denver to 115th in Northglenn. That would be a 200 dollar tow if I had to pay for it. It only took them four days to complete the work. When I arrived to get the van, Joe told me to watch for leaks and if there is anything I don't like, bring it back. He said he would gladly tow it if needed. It came with a three year 100k warranty on parts AND labor. That's a huge deal. I firmly believe that if I have a problem, Joe and Ram's Transmission will stand behind their product and their work. This was an extremely positive and uplifting experience and that's not something I'm often say about car repair shops. Thanks Joe S.

I recently had the clutch begin to make noises so I had it towed to Hands on Auto Tech for a…read morediagnosis.. There was a problem with the communication surrounding the tow transfer so I started my experience with Hands on Auto Tech with some trepidation. Tom handled the situation and we moved onto the real problem with my truck. The diagnosis was the clutch so I approved the repair and waited a few days for the parts to arrive and the repair to proceed. After the clutch was replaced another problem with the operation of the clutch was discovered so I agreed to the additional repair and another day for repair. After a week I was reunited with my truck. The repair was costly, lengthy and unexpected but coming out the other side of this experience I learned a couple of lessons. 1. If you have your vehicle towed to a shop follow the tow truck to the shop and verify the transfer. 2. Communication and follow up throughout the repair are key Tom was great to deal with and I feel that he was honest with me about the repairs needed and the cost of those repairs. Having recently moved to the area I feel my vehicle maintenance and repair needs can be checked off the list. I can recommend Hands on Auto Tech to anyone needing an honest repair facility and Tom as a good guy to deal with.

Brought my '93 K-2500 ext. cab pickup in the previous week to get a rear differential gasket…read morereplace and oil change and for a mount piece for the engine oil filter, both of which were leaking. Got it back after a few short days and will be getting some further work done as time goes on. This truck had belonged to my former landlord whereupon his daughter sold it to me as the old boy had gone to a retirement facility. In his later years maintenance and repairs had been let go but being sturdy and strong running, I bought it and am slowly bringing it up to snuff and it is good in the event I should need to do any long distance traveling with it. . Attended the new shop opening, located just off I-25 and Colorado route 66, where I met Mr. Maggio's family and some of the other customers who call Hands On Autotech their home for vehicle repair and servicing. I first went there based on the recommendation of the Martino troubleshooter show on 630 KHOW AM radio; 10 AM - 2PM, M-F. My opinion is that Tom's shop takes something of a scientific approach to vehicle repair and will go more in depth with an analyses than another shop I had been to for an issue with my '99 Tahoe. As an EV owner himself I gather that Tom is up on the current tech, perhaps more than some other places who would have men of my age (68) from the "dinosaur era" of automotive tech working at their shops.

This is an update to the review I posted 6/23/2024. Jason, the owner reached out and ultimately…read moreresolved the issues I had. I upgraded his rating to 4 stars because he did the right thing.

Great work, through, thoughtful. Finished on time and under estimate. A true craftsman of his…read moretrade. I would not hesitate to reccomend!

Highly recommend this business. The owner was professional, and super friendly. The quote and…read moreservice I received was very reasonable and honest. I would definitely use him again.

Had Toy Crawlers replace the Front Lower Control Arms on my 2008 FJ. The service was great;…read more competent, timely, and on budget as agreed.

If you need a lift kit or a bumper or new tires, this is the place for you. If you need a reliable…read moreresponsible mechanic, who knows how to fix things and solve problems, stay as far away as you can. They absolutely FORGOT to change my plugs and wires even though they suggested the OEM parts and that almost lead to me blowing my engine and then charged me to fix it. I also just lost $100 deposit because I missed my appointment, like they're a dentist office. I know everybody loves this guy but he straight screwed me over. Just pay attention and get everything in writing and make sure they do the work they say they'll do because they fucked up my truck and let me leave. No problem. Thanks for the payment. All he cares about is getting paid. I paid him a small fortune over the course of a year . He's also stupid expensive and just over priced. Especially for all the mistakes they made. He loved to brag about himself. That should have been my first clue. Thanks for nothing! Enjoy that $100 you stole from me!

Their mechanic "fixed" the leak in my car but it still leaks and they didn't reply to my text…read moresaying it was still leaking so now I have to go spend more money at a different mechanic.

Contacted him Tuesday morning about repair to my brake lines, a system bleed and to finish the…read morebrake job. He responded in the early afternoon that day and said he could be there in an hour. I was able to have my truck back on the road for $100 bucks cheaper and 2 days sooner than the other mechanic I had gotten a response from. He was professional and a nice guy. Will definitely use his services again.