It begins at Advanced Auto Parts on 30th in Boulder. I was there on Sunday morning and the place…read morepositively reeked of B.O. Either someone had mopped with a bucket of B.O. water or the confrontational tone sales clerk was the source but it was noxious. They had Ozium for sale and I was tempted to buy some just to spray it in the store. After being given the wrong brakes by the clerk that was more concerned about her phone conversation than double checking the part number she was selling I was in for a big surprise. After I had everything taken apart I was pissed off to learn that the clerk had given me the wrong part. People make mistakes, I know, I've made plenty, but not because I just didn't give a shit reeking like B.O. . I was lucky to be able to borrow a vehicle and even luckier that Napa was close by the shop I was working in. Patrick helped me out, double checking the right parts, and I even bought some Ozium there to bring with me when I return the wrong pads to the stinky Advanced Auto Parts. Must include that normally AAP is a good experience and I get the right parts no problem, I blame the clerk. She didn't give one flying fuck and stank like Really stank like B.O. and had an attitude like it was my problem if I found her stank offensive. So Napa was great.

They charge THREE TIMES more than King Soopers for wiper fluid. (Yes, the basic blue stuff.) Tells…read moreme everything I need to know...

Had a slight problem and Dwaine was eager to solve it! Love…read morethe very tall ceiling in a huge waiting room.

I've called 8 times since Tuesday and I spoke to 1 person , Sunny, no one has returned my messages…read morebut Jennifer and when I returned her call all I get is another recording , tried 3 times .my wife's plates expire tomorrow and we are still waiting. Called GM number ,recording, called service number recording , called finance number recording

Don't buy anything from John Carrillo at heatmyrv, bought $8000 rebuilt Hydro hot. Once he gets his…read moremoney, warranty is over. I have a newly rebuilt unit, he suckered he into buying a PC board for $600 more and it won't get up to running temp. It's been a month, still no hot water or heat and he refuses to return mine, and my installers phone call. Looks like legal action will be required

I am from Reno NV and John and his family really help us out! He is the WIZARD OF OZ of Aqua Hot!!!…read moreThey went out of their way to help my wife and I out!!! Two sayings are right.....Heat My RV... is right!!!!!! And Happy Wife Happy Life!!!!!! Thank You John Carrillo!!!!!

Luis and the Service Staff were friendly, courteous and expedient getting my service done on time…read moreand explaining everything along the way. Just another reason I'm a Toyota customer. Great job and I'll be back for my next service when it's time!

I brought my 2025 Camry in for a TPMS malfunction warning on what should have been a relaxing…read moreSaturday morning. Instead, what followed consumed my entire day and left me frustrated, out $199, and completely let down by a dealership that had every opportunity to make this right. From the moment I walked in I was informed of a $230 diagnostic fee with no guarantee it would be waived -- even though my car is still under full factory warranty. The stated condition was that if the cause turned out to be something outside of warranty coverage, the full $230 would stand. When the service advisor came to the waiting area to ask about my tires, I mentioned I had recently had a winter-to-spring tire swap done at Discount Tire. She surmised on the spot that Discount had not properly reprogrammed the sensors and that because the cause was external to the vehicle, the warranty would not cover it -- but she would reduce the charge to $199 plus tax. No negotiation. That was simply what I was told. When I checked out and asked the service advisor what the $199 was for, her entire response was a single word: "Labor." No elaboration. No breakdown. Just "labor." For nearly $200 on a car still under factory warranty, I deserved better than that. The issue was ultimately confirmed as incorrect TPMS sensor IDs -- a programming problem, not a hardware failure. What made this experience truly infuriating was what followed. My invoice was so poorly documented that it contained no separate technician cause and correction notes -- just a muddled block of text that didn't clearly explain what was found or what was done. I needed that documentation to seek reimbursement from the tire shop. A completely reasonable request. Instead I spent the better part of my Saturday being passed around, ignored, and ultimately stonewalled. A separate representative who called me after the fact claimed that Discount Tire wouldn't have the equipment to reprogram Toyota TPMS sensors -- an assertion that is simply incorrect. TPMS programming tools are industry standard at every professional tire shop. This felt like a convenient deflection rather than an honest assessment -- and frankly, it was insulting to my intelligence. That same representative attempted to transfer me to Ryan, the service manager. The call dropped after six rings. Ryan never called me back. I then called him myself and left a message. Still nothing. A service manager who can't be bothered to return a customer's call says everything about the culture at this dealership. When I followed up by text requesting clearer documentation, the advisor acknowledged the invoice was inadequate and said she would relay the feedback to her service manager. No offer to correct MY paperwork. No follow-up. Just silence. On a Saturday. When I was sitting there waiting for help. I've since canceled my 15k service appointment and will be returning to the dealership where I purchased my car. I came in with a straightforward problem and a reasonable request. I left feeling dismissed, overcharged, and robbed of my entire Saturday. Stapp Toyota lost my business today over a documentation request that should have taken five minutes to fulfill.

I bought a partially finished car from Dave part of the original deal was for him to finish the…read morebodywork on the frontend of the car. When I arrived to pick up the bodywork was not completed as agreed,this was after driving 14 hrs but we agreed on a $1000 credit to be used on buying parts through him with his discount also the car was supposed to come with an aluminum radiator which he said he used on another car he assured me he would order one and have it shipped to me. When it didn't show up in a week I contacted him he gave me the excuse that the vendor was out of them but they had just shipped it I waited another week no radiator and now cannot get any response from him Dave does not stand behind his word I would stay away from this guy Do not recommend

I found Camaro Dave's garage through a vendor list for my air ride suspension figuring they…read morewouldn't be listed if they didn't know what they're doing. I had a pleasant experience with setting up the appointment to install the system in my car. Dave reviewed the components of the air ride online and quoted me at 1k for the install. I later dropped off the car and was told it would be ready in 5 days. I called a few days in and Dave told me the install would require more work than he anticipated. He would need an additional 500. I was told the components were incorrect but they were an upgrade for that particular kit and required more welding. I thought that was strange since the components were correct and he reviewed them before he gave me a quote. I agreed on the price increase just to keep the ball rolling and get the kit installed SAFELY. I later picked up the vehicle and all seemed to be working fine with the air ride. A few days later on the freeway my left rear airbag suddenly lost air. Very dangerous situation. After pulling over and playing with the other air bags the car limped home crooked. I tried calling Dave several time to get him to fix the problem but I got no answer. After looking under the car and inspecting the PLASTIC air line I noticed they did not properly route the lines. The left rear air line was sitting on top of the exhaust pipe and melted. It should be obvious to anyone that the plastic would not survive the exhaust heat. In any case I fixed it myself. But still have not heard from Dave.

I have been coming to this dealership for quite awhile. However since the move to their new…read morelocation they seem quite full of themselves. I made an appointment for my F150 because the tailgate auto latch wouldn't open. First it took 3 weeks to find an opening. Than they insisted on charging a $170 diagnostic, huh. Than they called and said it was the actuator, which I had told them, and the part would cost $600. Crazy high. I called another Ford dealership 20 minutes away, they had the same part for $90 and than $260 labor, and was able to get me in right away. This trust cannot ever be reversed. I will not grace this dealership again. Also they gave me an age related label for their driver, not cool.

My partner and I purchase a hybrid escape. The sales and finance team were fantastic. They…read moreexplained all options and really helped us through the transaction. Thanks

My family and I were traveling through the area and were recommended to go to this business from…read moreNapa auto parts locally for a couple suspension parts. Sign on the front said "due to short staffing today we are closed for retail" called on the phone and they directed me to another local business could not even sell me two small parts...super disappointed.

I went in today and had horrible service, brought a large list of trailer supplies I needed and was…read moretold they don't carry any of the items I was looking for... we are talking nuts and bolts! Told my friend that sent me to them that he's nuts for sending me the recommendation.

I installed two of their engines in my vehicle and neither one ran properly. I was given a refund,…read morehowever, now will need to do the job a third time. They obviously do not run or preform compression test on their engines. I've been dealing with salvage yards for 45 years and have never experienced a catastrophe like this. They did offer a labor warranty for $500 but this should not be necessary.

I talked to Quint about a mirror I was in need of. Stadium had the part and at aprice I was good…read morewith. I get the mirror and it was just like Quint told me . I have used Stadium before and I will always make Stadium my FIRST CALL

A great experience. Wanted my daughter to test drive a Bronco as we are considering purchasing one…read more R2 understood our ask and did not turn it into a high pressure conversation, which car salesmen have been known to do. I so appreciate that and would definitely purchase from him based on this interaction.

Multiple times I have tried scheduling service here at never actually had work done. Assuming I…read moreneeded a battery replaced when I listed the actual needs in making the appointment. Excuses about how it will not be serviced today and needing to leave the vehicle there for DAYS. The service lady is a nasty rat too. DO NOT GO HERE or give them your business. Bunch of half-wits and probably the reason they have a 2 star rating. Let's work together to put this dealership out of business!

Brought my car in and explicitly told them to check a tire for a nail. They told me there wasn't a…read morenail in it and gave me back my car with all the tires super low. I filled them up the next day. More leaking. Took it to Big O' Tires and they found the nail right away. Shame and loss of money

Last option service go literally anywhere else if possible. 11/11/25. This service is repulsive the…read morestaff is rude and generally lack hospitality.