A great experience. Wanted my daughter to test drive a Bronco as we are considering purchasing one. R2 understood our ask and did not turn it into a high pressure conversation, which car salesmen have been known to do. I so appreciate that and would definitely purchase from him based on this interaction. read more

Multiple times I have tried scheduling service here at never actually had work done. Assuming I needed a battery replaced when I listed the actual needs in making the appointment. Excuses about how it will not be serviced today and needing to leave the vehicle there for DAYS. The service lady is a nasty rat too. DO NOT GO HERE or give them your business. Bunch of half-wits and probably the reason they have a 2 star rating. Let's work together to put this dealership out of business! read more

Exceptional service!! Hands down the BEST Ford service department! Worked with Allen who got me in quickly. Diagnosed the issue and explained to me what it was. I felt he was honest in the information relayed to me. He gave a time line of when repairs would be done. I really appreciate the service team for getting my Bronco Sports back on the road quickly (and safer) than what it was before. This will be my go to Ford dealership in the future if I ever need anything. read more

Interstate Ford - Car Dealers Near Me - Dacono, Colorado

I came to interstate Ford to have a recall issue taken care of. Mary Jo Fuletti helped me with that problem. I told her that there were other concerns regarding my F150 truck. She listened to my concerns and translated them so that her mechanical staff would understand what needed to be looked at. After an inspection, I was informed that there was about $5000 worth of work to be done. I have a Toyota warranty for the vehicle having bought it used from a Toyota dealer. Mary Jo had difficulty getting a response from the warranty folks but she was tenacious and got an inspector from the warranty office to come look at the truck and approve the work that needed to be done. Through Mary Joe's and interstate Fords efforts, I had a total of about $6000 worth of work done with no out-of-pocket charges. I will definitely be back when my truck needs service or work. They have earned my respect and trust. read more

I bought my mom a Mitsubishi Mirage there. I paid cash and it was an efficient and friendly experience. However, the car they sold me didn't last a year. The engine has to be replaced. Surely they knew this when they sold the vehicle. I trusted them to sell me a good working and safe vehicle for my mom. So frustrating and so disappointing. read more

I live in castle rock and drive down to this dealership because it's THE best dealership in Colorado! The ford in castle rock tried to up charge me and could never figure out what was wrong with my car and this ford figured it out and fixed it immediately! I could never go anywhere else after how great the service here has been!! Adrian and Jeff are THE BEST EVER! read more

Just purchased a used vehicle with the help of two great guys, Ron and Kelly, who were very nice, patient, and kind. I guess I was very lucky to have these two gentlemen assist me with purchasing the vehicle. I didn't feel pushed or rushed. I was given answers to my questions and time to think and make my decisions. I am pleased with my vehicle, and I am very happy that I went to Interstate Ford to buy my new used car. I also should add that I am not a fan of going to car dealerships; however, this particular experience left me very comfortable and at ease. Thank you so much, dear Ron and Kelly! read more

I bought my Ford F150 Ecoboost here in December 2018. A week ago, with 54,000 miles on it and just over 6 years old, the transmission went out. This truck was very lightly used and very gently treated. These transmissions are a known manufacturing defect and this dealer could give a rat's a$$. I was quoted over $9K for a reman. First I was sent a quote of around $5000 but it didn't even add it and the guy (there's one guy who all he does is handle transmissions quotes which should tell you something) said he was too busy with too many quotes and that's why my quote was $4000 off. Good luck to all of you who were as stupid and trusting as I was and bought a Ford truck from Interstate. Go somewhere else for your repair. read more

I recently purchased a new vehicle at Interstate Ford. Not only did buying the vehicle go smoothly, but when Tyler the salesman took me to financing where I met Mike it went just as smooth. Mike was extremely knowledgeable, patient, and transparent throughout the entire financing process, taking the time to explain all options clearly. He made sure I felt comfortable with the loan terms without any pressure to rush. read more

This place is a joke. I brought my Explorer in to fix the touch screen and the service advisor, Allen Maillet gladly took the keys to the vehicle. I told him what was wrong, who the extended warranty company was and what dealership I purchased the vehicle from. He explained that it would be a $139 service charge (which the dealership I bought the vehicle from was going to pay). After a few hours he called and told me that the insurance company wanted to offer $40 less than what he was going to charge, so he didnt want to do it... I immediately offered to pay the remaining $40 so he could order the part and I could get my vehicle back. His response was, "yeah, I am not going to do that, or work with that warranty company" After that I got in touch with my original dealership who had talked to this Allen guy, and they explained to me that he told them that he just didnt want to do the extra paperwork, but yet he still expected the $139 service fee. I called O'Meara Ford, explained the whole situation and they basically said, "Absolutely! We will get this taken care of for you." Long story short, Allen is an absolutely LAZY worthless employee, and he and Interstate Ford are a bunch of thieves ! I would think long and hard before I give these guys any of your business! If this is how they treat a service call, their must treat their full customers like dog sh*t, ya know, because of all the paperwork.... read more

I just purchased a 2013 Ford F-150 3.5L ecoboost truck from this dealership. I've had the truck for 3 weeks, and have put 1,000 miles on it, and It has already broken down. Major safety issue as I was driving down I-76 towards Fort Morgan and the truck lost all power going 75MPH!! I had two trucks behind me that almost clipped the back of my truck with my entire family inside. We were able to coast to the side of the road. I parked, checked under the hood but couldn't see anything noticeable. I tried to start the car and it started and drove fine. We camped over night in Fort Morgan and tried to drive home the next morning. Damn truck did it again on the highway!! This is unacceptable from a truck that supposedly had a 102 point inspection. I've done a ton of research and it looks like it's a throttle body or cam issue. They sold me a lemon for $20,000 I'll call them Monday, but I'm pretty sure they are going to tell me I'm SOL. I haven't even made my first payment yet!! On top of that - it has a massive axle boot leak, and my battery terminal connections were corroded badly. read more

Interstate Ford - Truck - Car Dealers Near Me - Dacono, Colorado

Kelly Frank earned our future business! He is courteous and knowledgeable. He went out of his way to show us hybrid details that were new to us. Look him up if you are in the market for a Ford. read more

We have been coming to Interstate Ford for many many years, the service department is amazing! They do their best to help all their customers and do it with a smile, even when they have been inundated with calls, people and problems! I want to say thank you to them all, but especially Jenna and MaryJo! We appreciate you two for always going above and beyond for your customers!! read more

I had an emergency to travel to, my truck was taken in and diagnosed with the greatest service one could get!! I was met with understanding professional service and I want to let the world know how tough it is to find this type of service. Thanks for the help ! read more

Where Interstate Ford really shines is service after the sale!!! "Q" has been outstanding at resolving a third party issue. He has gone out of his way to make sure the issue was resolved and I am satisfied. "Q" has single handedly earned my business next summer when my wife takes delivery of her new Bronco. Plus,, we are already sold on the 8 year warranty and maintenance package for it (as we just did for my F250). Interstate Ford could earn that one last star to make it a perfect review if they abandoned the 1950's practices of the negotiations. This is 2020, customers HATE going back and forth with an invisible mysterious person. "Pay no attention to the man behind the curtain." What an old way of doing business, and it is flat out insulting to initially offer such a low trade in price. Then,, ONLY if a customer is persistent,,, after two hours of negotiations,,,, to then finally offer a fair trade price. Come on guys, grow up. I will recommend Interstate Ford. I will continue to share my poor initial sales experience. Followed up by the outstanding service after the sale!!! I will also continue to share that the price of my new vehicle was spot on when I walked in the door! It was simply the negotiations surrounding the trade that were obscenely dated. I kept looking for the greasy guy with the half buttoned shirt and a gold chain. read more

Once again Interstate Ford falls flat on its face in an effort to resolve issues on my 2020 Exposition King Ranch warranty. The steering wheel began to peel leather after a year of driving and the center console "chrome" began to come loose. I talked to the service department in person and was given a parts and service quote option and told warranty did not apply. Steamboat motors went to bat for me and resolved both issues under warranty at no cost. Lazy old Interstate Ford once again put to shame. The bigger picture is the Exposition is 1/2 the vehicle my 5 previous Yukon/Tahoes were. The inside chrome is this side of aluminum foil, the electronics are spotty at best the whole truck is sub par Looking to get rd of it and go back to GM. Brian Menk read more

Bought a truck from them 2 years ago now. It has problems that were not disclosed to me from the beginning (costly suspension components, shocks and CV axles). I took it to their service department a few days after I purchased it to do a warranty claim. They "replaced" the radiator due to a "leak" that they found and sent me on my way. I also got into an altercation with one of their manager and he started yelling at me because I wanted them to check out a few other things. Stating something about the extended warranty not covering claims within 30 days or something; very unprofessional on their behalf. I expect much more from a service manager. A week later I took it to Sill-Terhar in Broomfield due to some strange sounds I was hearing from the engine bay. They showed me there was absolutely no power steering fluid in the reservoir. They filled it up for free and told me to monitor it and schedule an appointment with them if they notice a drop in the reservoir. 2 years later still the same level in the reservoir thankfully. So that leads me to believe the incompetent mechanics at Dacono drained my power steering fluid for some reason then forgot to fill it up??? Very, very, very conspicuous. They seem to have great prices but I would never buy nor service my truck with them ever again. I genuinely believe they are trying to rip people off. Also, when I traded in my Audi for my truck they replaced the front pads and resurfaced the rotors. The rotors for that in particular Audi needed replacement according to my mechanic and the research I have done online. It was on the on their site and I saw the Carfax. Risking lives to save a few bucks, those rotors must have been well below the recommended thickness of Audi performance rotors (it was an S trim vehicle)....I don't understand how they are in business. read more

I went into the parts department to find a ring to go on my light bulb for my DS3 HID XENON because I lost the ring when I was trying to install the light. When I went into the parts department to find the see if I could order the ring that attaches to the bulb, the two men at the Service Department said they do not sell the ring and that I would have to look at a junk yard or buy the whole replacement unit at a cost of 700.00. I know I am not the only of who needs a replacement bulb. They told me that they do not make just the replacement ring. I even got the same answer at O'mara Ford. I went to Interstate Ford because I thought they would have the O'Ring I needed and I needed as soon as possible. That is why I went to a dealership. Biggest mistake. I asked them if I could possible but it online and the told me "No. But good luck." I went home and went on line. I went online to find several places that sell the O'Ring that attaches to the DS3 HID XENON bulb. The price ranged from $7.00 to $20.00 I also priced out the bulb online. The price ranged from 28.00 to $130.00. Interstate wanted 160.00 for the one light bulb. I did not know that my ford took a special bulb. I went to get my bulb from an auto store and found out that my car took the special bulb at the cost of $140.00. Again I needed the bulb then and now. I made to mistake, I did not look on line first and went to Interstate Ford. Shame on the service personal for not trying to help out customer. I now sales are slow for you but trying to screw me for $700.00 for I part I found for $9.99 with shipping. If you would have helped me by telling me to go online to find this part, I would bring car into your service depart for my regular service. But after dealing with the two clowns behind the service counter, I will never go back to your store and telling everyone I can. I learned to look on line first before buying anything in a box store or dealing with Dealer Ships. Shame on you, two the two men that were trying to screw me. read more

I brought my 2019 f350 in to get the abs sensor calibrated they held the truck for 3 weeks every time I called I couldn't get a straight answer. Eventually they said I had to remove my tune and they couldn't give me a date they could have it done by. Mike maroon ford in Longmont got me in with no problems at all my truck was fixed in 2 days without the hassle of removing the tune. Stop by Brighton ford or Mike maroon for service if you want your truck back in a decent time. read more

Worst dealership experience ever! It took them 4 days to wash the car we bought so we could take it home. Then it took half a dozen phone calls to find out who financed our car because they didn't want to take the time to do financing while we were there. They said they would call with the info the next day but it took a month for us to find out! Now 3 months after buying the car, they still haven't sent of title work so we can't register it and it seems to be nobody's concern. When literally every department is failing, that's a leadership problem. Don't buy from these guys. There are too many good dealerships to deal with this level of ineptitude. read more

This is the worst service I have ever received from a dealership. Do not take your vehicle here for service. It took a total of 6 months to get my truck half fixed and over that six month period, it was in their shop a total of six weeks. I would schedule an appointment, drop off my truck and it would sit there the entire week. They would not call me with any updates and rarely returned my calls. I would have to show up only to find out they had not even looked at it yet. It would basically be sitting in their parking lot the entire time. I would pick it up for the weekend, reschedule and drop it off a few weeks later only to have the same thing happen all over again. When they did finally fix it, they only fixed one of the issues. They were supposed to fix my transmission and seat heater. They fixed the transmission but not the seat heater and wanted to schedule another appointment for that. And here is the kicker...2 months later my transmission is screwed up again and has to go back in the shop. I called the service manager and told him my concerns and he could have cared less, didn't even apologize. Needless to say, I will be going to a different dealership. This place has the worst customer service ever! Avoid it like the plague! read more

Waited three weeks to get my car in, then they let it sit for three days without looking at it , service writer dodging my calls, they tried to sell me a bunch of stuff that I didn't bring it in for, when I asked him to actually diagnose the problem I brought it in for they kept stalling and didn't want to touch it. Then they tried to sell me a service that cleans out the cylinder head area but actually melts the turbo Ford had a service bulletin out that this is not an approved procedure yet the Ford dealership is trying to sell it to me? Probably so they can melt my turbo and try to charge me $5000 to fix that too. Any case if you want your car fixed correctly and in a timely manner do not go here! read more

The one-star reviews speak loudly and accurately to this junkyard of a dealership! My husband and I just left interstate Ford and it was the worst experience we have ever endured at a car dealership. We are a young couple with over 780 credit, $20,000 downpayment, and the customer service representatives at Interstate Ford treated us like complete crap because we arrived in our old Subaru. Interstate Ford representatives weren't helpful. They weren't professional. They treated us like an inconvenience because they incorrectly assumed that we couldn't afford a car. No one so much as had a discussion with us about what type of car we were interested in, prices, or even gave us the respect of sitting down and having a discussion. This was a startling difference in treatment from the Toyota dealership we had just visited. Toyota reps were incredibly courteous, thorough, and professional. They had a conversation with us, listened to our check list, brought the cars we were interested to the front, invited us to test drive them, etc. A completely different experience with Interstate Ford. We ended up walking out feeling disrespected and deflated. It doesn't feel good to be looked down on, treated like garbage because of preconceived notions. It just reinforced how illegitimate and junky Fords -- and their representatives -- truly are. They're all hat and no cattle. read more

This is just a follow up to my previous review. The main issue which was the broken seat brackets were never fixed And now I have my truck at a different dealership to addressed the issue. And no one from this dealership has ever reached out to me concerning my concerns. Bad business! read more

This was going to be my 2nd time buying a car from this dealership. I did all my paperwork and they pulled my Credit score. Dave told to come by and to test drive the Jeep but to find out it was sold two days ago. Dave " Internet manager" told me no one took it down from the internet so he didn't know . I'm not sure how the "internet manager" wasn't aware of the Jeep we've been working on. Now wasted my time and had mycredit pulled for nothing. read more

I came to this dealership because I have been here before, it was always a pleasant experience and I was referred to them. However the treatment this time was awful, the salesman didn't take me seriously, the trade in credit was embarrassing and oh don't forget the blow-by! I definitely feel taken advantage of. You would think if I spend $42,000 on a truck I would get at least mediocre service but no. I don't think I would ever do business here again and I definitely wouldn't refer anyone. By the way the truck already has problems after 300 miles of ownership. read more

I came in looking. I wasn't ready to commit to buying a vehicle. I met Kelly Frank. He was so genuine and was not pushy at all. We talked cars and family. He made me feel comfortable and like I wasn't just a number. He worked very hard to find me my dream car at the price I wanted! I am now driving the perfect vehicle that I can afford. I will definitely be back in the future and will work will Kelly again! read more

If I could give them 5 negative stars it would not express my disgust with this dealership. We were passing through on vacation. Our 96 Ford E150 was loosing coolant and we were headed south! The local dealers in TX always take such great care of us it made sense to stop at the dealer rather than a repair shop. The dealers are always fast courteous and do first class work and get the problem fixed the first time. Well, at least every dealer but I25 Ford. We were on their doorstep waiting on them to open. Once they did open went in to schedule the work. Neither of the service coordinates showed much interest or care as to our situation. "We have work to complete from yesterday and then we can work you in, give us a few hours..." Two and a half hours of sitting in tiny waiting room (there is NOTHING near this place) and the coordinator shows back up. "We found the problem". I am thinking "great 2-1/2 hours and they have already looked at it and found the problem, hurry for dealers!" "You need a water pump and two intake gaskets. $1,500 and by end of day tomorrow or early the next day we should have it ready. You can get by without the intake gaskets but it will still be late today or early tomorrow before we can have it ready because we can't get a water pump till late today" I am thinking.... We are a twenty minute drive from Denver and you can't get parts and a water pump no less??? This van has a 351 engine, there are 10s of millions of these things on the road..... He then ushers me to the service counter and hands me my key and says its out back and good luck. Really? Just like that? You already put the thing back together without even giving me a chance to give you a yes or no decision? Or, did you ever even take it apart??? We left bewildered at how they treated us clearly getting the message that they had no desire to do any vehicle repairs for us. The rest of the story???? Called a buddy that lives in Denver asking about a repair shop referral. He sends me to Southwest Automotive in Littleton and claims they are a great shop and take care of their customers. Southwest refused to accept the dealer assessment of our problem and did their own diagnosis. Two hours after reaching Southwest's shop (basically long enough for us to walk to a nearby restaurant and get lunch and walk back) we were paying our $200.00 repair bill for labor, parts and coolant to replace the leaking hose they found located just above the water pump. Water pump was fine. Compression was good. No leaks found in cooling system or intakes. I have left two messages for Mike Held the general manager and no call back. I think I have found where the problem with this dealership starts. read more

This place is as shady as they get. I called about a truck I found online, they told me it was available and to come to the dealership (45 mins away). When I got there, they told me the used truck I wanted wasn't available but there was a brand new one for twice as much...this is a bait and switch and unlawful. Will be seeking legal remedies. Also, don't believe the google reviews on this shady outfit, mine is being hidden read more

BUYER BEWARE. This is the worst dealership to do business with. If I could give them anything lower then 1 star I would. We purchased a 2020 vehicle from them back in March with 2 items that needed to be address and were included in the contract. It took 2 months to get them done primary because their service department is incompetent. It took over 10 phone calls and 4 stops and it was not until we were able to speak with the GM that anything got done. We just learn that their finance department filled out the paperwork incorrectly which has frozen our purchasing power with my bank. Think twice before purchasing anything from them, the hassle is not worth it. There are plenty of dealerships bidding for your business. Look for one that values the customer AFTER the sale. read more

This must be the most crooked dealership I ever bought a used car from. I did the whole transaction with Dave Pogue. The Volvo XC90 T8 they had for sale seemed to be a great vehicle and the price was right. Dave sent me the details of the car with everything that was included with the vehicle. When I received it 3 items that were suppose to be with it were missing. Charging cord, cargo cover and trailer hitch components were not delivered with the vehicle. On top of that, within driving the car for a few days I noticed a problem when the vehicle started shacking very badly when switching from electric motor to Gas Engine. It was clear that this problem was there from the previous owner. This is a very expensive repair. I have tried to reach out to Dave for a solution but he has yet to answer me. To the next potential customers. Be aware of their practices. They are crooks!!!!! read more

Came in state from Utah, and had a half shaft sensor malfunction half way here. Went in when they opened at 7:30, and Alan got me fixed up and back on the road by 11! read more

Takes hours to sign 5 documents. No value of customers time

Terrible, terrible service. We went in looking to get pricing on a Ford Explorer and had an older sales guy just sit there staring at his phone. The more questions I asked, the less interested he was in my business. I was polite and tried to be patient and finally left after 5 minutes of nearly BEGGING him to sell me a car. I ended up driving to Denver the same day and buying one there instead. read more

Horrible experience at this dealershup. Salesperson and management non responsive as to status of the order 3 months past order date. Don't wast your time like I did with this dealership. read more

My experience was very pleasant. Brandon assisted me with the purchase of my new Ranger. He was very knowledgeable and personable. Definitely recommend! read more

Worst possible service department there is. Dropped hubbys truck off on Monday, May 20th for its SCHEDULED appointment. The service advisor gave him a hard time about dropping it off for whatever reason. A few days pass and you think a call would come with at minimum a status update. Nope. After a week he calls and is told the tech would call him back. 2 days later no call so he calls again, second verse same as the first, no call. Friday, May 31st he calls yet again for a status update. Guess what?!?!? The tech would call him back in 15 minutes. Guess what?!?!?!?!? Monday still NO return call. So he drives over to the dealership thinking well I guess they can't blow me off while standing in front of them!!! Some how the truck is now done. Thank goodness. Not sure what was done because we were refused a copy of the work order. But we now have the truck. Life is good. 30 miles down the highway, check engine light comes on. Crap now what?!?!? Guess where the truck will NOT be going to. read more

I must say this Ford Dealership is ALL ABOUT customer service. They helped with a warranty issue & reimbursed me the fees I incurred getting my 2012 Ford Focus to be worked on. Next car I buy will be from them guaranteed. Michael G. read more

What an easy going dealership to do business with. Both Lexus and Audi were a pain just to test drive a car, but not Interstate! No BS, they give you the bottom line and you take it or leave it. I have purchased 2 vehicles from them, both times easy process. They have done work on my F150 - no issues there. Don't go to Longmont Ford - they are crooks, it is worth the drive to go to Interstate Ford! read more

So I take in my car for an oil change along with the coupon they sent me. The coupon says that for $39.95 you get The Works (synthetic blend oil, tire rotation, brake inspection and so on). Go to pay after the work is done and the bill is $47.41. After questioning about the up-charge the service manger tells me the synthetic blend oil was more expensive. I point out to him that the coupon price included a "synthetic blend oil change". Now get this...he tells me I got the "Special" synthetic blend oil. Couldn't see arguing with a guy who is intent of ripping me off and makes up the rules as he goes. Looks like they are more concerned with Profits than they are with customer service. read more