Very nice homes. The owner very dedicated. Ivonne Meader is…read morethe owner with her husband Matt. Very dedicated, knowledgeable professionals.

I've been working in this field for over a decade. I've been exposed to many different homes,…read moreworked for owners and consulted with several more; I can honestly say, Mom and Dad's House and the owners are running an impeccable business. They are sincere in their intentions and really do put the residents and their quality of life first. Though I don't know the staff personally I can tell the owners are committed to care and compliance. This is what you want in a good RCFE. Going through placement of a loved one can be an emotional roller coaster. I've seen the worst come out in some family members when mom or dad start to decline. Sadly, it's a common trend to blame others when they can't regain original conditions of health in said loved ones. I would place my own mom here. I recommend Mom and Dad's House to everyone and feel 100% confident in the administration as well as the sincere intentions of the incredibly experienced owners.

The facility was clean, but I found it to be very small and not particularly impressive. I expected…read morea larger campus with more amenities and a more open atmosphere. It just wasn't the right fit for me.

My mom has been a resident here since January of 2025. Everyone has taken such great care of her…read moreand given her the support she needs. I definitely recommend this facility to any family who may be looking for a safe and caring location.

I really highly recommend this facility to bring your love ones everyone so nice all the residents…read moreare always up in their wheelchairs ready too attend their pt or going to daily Activities.. I really appreciate all the staff at Cerritos vista Healthcare Center ""

As far as Skilled Nursing Homes go, I only have two others I've had family at in the past to…read morecompare Cerritos Vista to. My brother was here 3 weeks recently and overall we had a very good experience. Like all, I think they are alittle understaffed, but did their best. Here are some things we liked - -It was fairly easy to talk with our case mgr Michelle, and overall she was very helpful and supportive. -Loved their PT staff. -They answer the phones, so you can actually get a live person almost every time -It was very clean and cheerful. Some SNFs are really worn down and depressing, this one was not. -They had nice outdoors areas if you wanted to go outside, and the times we were there, we always found a parking spot. Like all SNFs, hospitals, etc I highly recommend family come and support whoever is in there. I found that helped alot as he was there a few days and they did not realize he had hearing aids that had to be charged, he had a cell phone, he needed bigger food portions, etc. Since he wasn't doing well, he needed family to advocate. There were small things like I wish the TV in his room could tilt or pull out since he barely could see it at the angle and how far it was, and he seemed to always be hungry. He needed some medical things done (ie 5 large bladder stones removed) but neither the SNF or hospital would do it, so maybe neither could, but it was very frustrating.

The Regency Palms has been a godsend in finding an ideal assisted living environment for both my…read moreparents. I had to scramble to find a quality care environment in the midst of the pandemic, but the Regency's preventive and response measures under such fluid circumstances have been highly effective. It's a reflection of their management approach and tireless commitment to quality service and care. The facility is clean and well-maintained with a boutique hotel vibe. Meriza, the Wellness Director, has been attentive to my parents care needs from day 1, keeping me apprised of any significant health changes. Aileen the Life Enrichment Director keeps the residents engaged in invaluable group activities to keep minds and bodies active. Chef Kristine and her staff do a wonderful job preparing 3 quality meals a day and catering regular special events for residents to enjoy. Tony in charge of Maintenance has been an upbeat Mr. Fixit also overseeing laundry and housekeeping services. Business Office Manager Davina ensures billing is accurate and my parents residency remains in good standing. And Carla, the Executive Director, ties everything together with an open ear, timely communications and a seemingly never ending work schedule. Yet it's the hardworking front line staff like Caregiver Lupe and Med Tech Mary that keep the Regency such a comforting environment for residents and their families. My parents acclimation to the Regency Palms had its challenges as is unavoidable when transitioning from independent living to assisted, but their physical, mental and emotional health has dramatically improved since relocating 8 months ago. Caregiving is not a trade for the weak of heart. But to deliver such good service in a time when good workers have never been more difficult to find is a testament to the quality people who choose to work at the Regency Palms and those who lead them.

We had to take our mom out of their Memory Care after 5 months. We couldn't believe the negligence…read more Poor incontinence care, poor medications management, poor supervision of wandering residents. poor sanitary conditions, and most of the staff just don't care or understand Dementia. They have many complaints against them, so do your research before you send your loved one to any facility. We learned the hard way, but here is the website. Yes, it's a beautiful faculty, but here is a prime example of looks being deceitful. https://www.cdss.ca.gov/inforesources/community-care-licensing/facility-search-welcome

I am in the early stage of looking into assisted living for my mom. Richard was very helpful with…read moreinformation on their services and took the time to answer my questions. It didn't feel like a rushed discussion and I did not feel like I was talking to someone who was just trying to sell the service. I will look no further for other board and care facilities. This will be the place!

Wonderful memory loss healthcare. Accompanied me and my husband to doctor visits. Hospice is only…read morelast option. Loving and professional care.

5/5 Stars Review for Nurse Alejandra at Brittney House…read moreAssisted Living I want to take a moment to recognize Nurse Alejandra at Brittney House Assisted Living for the outstanding care she's given my grandpa. She is truly one of the most helpful, compassionate, and dedicated nurses I've ever met. Alejandra always goes the extra mile whether it's making sure my grandpa is comfortable, taking time to chat with him, or checking in with me personally to give updates on how he's doing. I really appreciate how she keeps me informed about his health and well-being; it means so much to know he's in such good hands. Her kindness and patience shine through in everything she does. You can tell she genuinely cares about her residents and treats them like family. It's a huge relief to know that my grandpa is being cared for by someone so thoughtful and dependable. We are truly grateful for Alejandra and the wonderful team at Brittney House Assisted Living. She's made such a positive difference in my grandpa's life and in ours too.

This one star review is specifically for the administrator/marketing director Erin, who is…read moreessentially the face of Brittany House. She is absolutely the worst she does not care about the patient's. She will lie and tell you she will do something and never does. There are so many examples I could give, the first one is that my mother in law was supposed to be admitted to Brittany House, the day before, Erin went on a three week vacation. She did not communicate with her staff so my mother in law had to wait another three weeks in a skilled nursing facility. After we decided this was not a good fit for my MIL because she is very active and needs socialization, and this is one of the least active assisted living facilities I've ever seen. We needed a verification that my MIL was discharged to be able to qualify for in home supportive services. I called Erin she said she would email it, she didn't. After I sent the email to the business office I finally got what we needed. If possible you should avoid this facility. After I complained about Erin she sent me a email and said, she isn't responsible to do anything after the patient is discharged.

God bless and good morning,, hello and welcome to Crofton Manor…read more 1. I would like to thank the administrator and Miss Claudia for moving me in they are nice and well respectful to you . 2. The staff here are well respectful to you they make sure you are care and love the caregivers here are nice and respectful 3. The housekeepers keep the room well cleaned well cleaned they're nice and respectful to you when they come in to your room Welcome to Crofton Manor in Long Beach God bless..

Having spent my entire career as a law enforcement officer specializing as an elder abuse…read moredetective, I was EXTREMELY selective when choosing where my mom would live as her dementia began to worsen. Choosing an assisted living or a memory care community for a loved one requires careful consideration, so when looking for an exceptional facility, I took many things into consideration, and Crofton Manor checked EVERY box! The key aspects that stand out for me at Crofton Manor are: 1. Longevity and attentiveness of staff: A community with staff who have been there for a long time often indicates strong management and a stable, experienced care team. This is true at Crofton Manor. Everyone from the administrative team (Administrator (Amalia), Marketing/LVN (Claudia), on-site Social worker (Cheryl) and all the caregivers, facilities employees, and kitchen staff (and everyone in between)... are all amazing, professional, and have worked here for many years. The consistency of care provided by familiar faces is incredibly comforting and speaks volumes about the community's management and work environment. There is very low turnover in staff, and they are genuinely friendly and approachable. Their attentiveness to the residents' needs and well-being is beyond reproach! The staff makes a genuine effort to engage with residents, learning their preferences and ensuring their needs are met promptly and with dignity. This personalized approach is a major differentiating factor. 2. Safety protocols: This facility has robust safety measures which is paramount in a care setting. This includes secure environments, clear emergency procedures and safety protocols. The community maintains a secure environment without feeling restrictive, and I have complete peace of mind knowing my mother is safe. 3. Cleanliness: Crofton has a consistently clean and well-maintained facility. The health and comfort of the residents is clearly a priority to management and staff. I have never once noticed any foul odor in the facility, and my mother has lived here for almost two years. My siblings and I visit unannounced (at different times/days) at least 3 days per week, and our mom is always groomed, well-dressed and happy. 4. Phenomenal nursing staff: The nurses at Crofton Manor are extraordinary and highly skilled. They are compassionate and responsive, and they manage my mother's healthcare needs efficiently; always communicating with me proactively about any changes or concerns; often being contacted by a nurse for even the smallest of concerns. They do not take the care of their residents lightly, and have never once taken a "shortcut" when it comes to healthcare concerns. They are extremely competent, which is vital for providing appropriate medical care and responding to health needs. 5. Social worker support: Having a dedicated social worker on staff is incredibly beneficial (Cheryl is a rockstar and truly cares!). She has assisted us with navigating resources, providing emotional support to our family, and helped us with the adjustments of community living. Her expertise has made the transition smoother and less stressful. 6. Friendly atmosphere: We are always met with welcoming and friendly staff members. I have never walked into the facility to see folks simply sitting around in wheelchairs unattended. There are always activities for the residents to be involved in, and the place is decorated for EVERY holiday, bringing a special warmth to Crofton Manor. The environment created by both staff and residents contributes significantly to a positive environment. In summary, the qualities I have pointed out above (along with many others) assisted us in choosing Crofton Manor as a safe, supportive, and caring environment for our mom. We have found an exceptional assisted living/memory care community for her at Crofton Manor, which was a decision I made with great scrutiny. The facility has exceeded my high standards, providing an environment that I trust implicitly. I highly recommend Crofton Manor to anyone seeking top-tier care for their loved ones.

It's beautiful place and the residents look very happy and it smells like food as soon as I walk in…read moremy my mom loves it here and love the staff. I also love the fact that my mom gets to do exercises with the other residents there so the interacting makes her feel like she's in a nice home.

The Villa is an amazing place. My dad lived there for 5 years before his passing. The Spanish…read morestyle house reminded him of his home. When my dad entered the Villa he had a stroke and was not able to walk but staff had him on a exercise routine and in no time he was able to use his walker to get around again. The environment was comfortable for his friends to visit like at his home. It is a very clean and manicured place. They have a cook for daily meals and David and Issac were very loving to my father. I was comfortable leaving my dad there giving me peace of mind and I am eternally grateful to the Villa.

No follow ups. Intake staff seem very to take medical patients before private pay insurance…read more I also was told they have new ownership because 22 patients died in the months of Covid.

I would recommend against placing a loved one in Assisted Living here if they require any type of…read morecare and especially if they have dementia. They do not have adequate staffing (2 caregivers per 35 residents "who need care") and relied regularly on agency caregivers (who didn't seem to have adequate training in caring for residents with dementia) even before COVID. It seemed like my parent's care plan was not being followed and I imagine it was because there were not enough staff members to do so. Some staff are wonderful and really care about the residents but others are mediocre at best. If your loved one has dementia, even if it is mild, look for a place with maximum 6 residents per caregiver that conduct dementia-specific training of their caregivers and do not regularly rely on agency caregivers.

My brother fell in this facility. One of the physical therapist hurt my brother. Nursing staff did…read morenot listen when I tried to tell them my brother needed to go back to the hospital.

Took the VERY best care of my mom during her stay!! They went above and beyond to keep her…read morecomforted and cared about her entire well being