Service was great and straight ford he even told me a stain he couldn't get out .Honesty is very…read moreimportant to me .i will use him again and he can use me as a reference

I took some time to really consider whether or not I wanted to write this review. Andrew, the…read moreowner, was very eager and motivated to earn my fiancé's and my business. He initially quoted us $950 for a "deep cleaning" plus carpet cleaning, then later texted and lowered the price to $750. The job was to deep clean a newly purchased home that we were moving into. The house had not been lived in for about 8 months, but it was fairly clean since it had been actively shown. It was not dirty. The entire reason for hiring a deep cleaning service was so I would not have to worry about cleaning ANYTHING before moving in. Andrew arrived with 2-3 other cleaners to clean an almost 2,000 sq ft home and finished in approximately 3-4 hours, including carpet cleaning. In hindsight, that should have been a red flag. During the walkthrough, we pointed out several things that were missed such as dead bugs inside window tracks, dust above cabinets, stair railings and banisters, and cobwebs. Andrew addressed those items on the spot without any issue. However, once we started moving in and unpacking, we quickly realized how much had actually been missed. We were told that a "deep clean" meant EVERYTHING. IT WAS INDEED NOT. The entryway was untouched and full of dust. The master bathroom window and window sills were not cleaned. The master closet shelves were filthy and clearly never wiped down. The storage drawer beneath the stove was disgusting. I used multiple Clorox wipes just to get it clean. Under the bathroom sink was sticky from the previous owner and had not been cleaned at all. None of the tubs even appeared to have been cleaned. My fiancé reached out to Andrew, and he offered to come back two days later. By that point, even more missed areas had surfaced. I ended up cleaning everything myself, which completely defeated the purpose of paying $750 for a deep clean. I couldn't delay unpacking or bathing children just to wait for another visit. My fiancé contacted Andrew again regarding the additional issues, and he issued a partial refund of $250 via Apple Pay. I chose this company because the majority of Yelp reviews were very positive. I did notice some negative reviews but assumed they were outliers. Unfortunately, our experience aligned more with those. This review is not about Andrew personally. He was polite, positive, and had a great attitude. This is about the lack of a true DEEP CLEANING. Overall, I am deeply disappointed that we chose to go with this company.

Eric responded immediately to my inquiry. He did a fantastic job on a well worn flooring for which…read moreI was grateful. His enthusiasm and pride in his work made the experience even more memorable.

I was on a deadline to get my carpets cleaned fir my realtor to take pics for the mobile home sale…read moreand Eric responded quickly and came to do the job at my convenience and he did an excellent job cleaning my carpets that I highly recommend him.

Outstanding job! Reasonably priced and they did great job and went above and beyond. I highly…read morerecommend using Aaron's.

I was robbed by an employee. I have items still missing. I had work done by Aaron's and the guy who…read morecleaned my carpets stole numerous items and admitted to taking a couple of them. some items were returned by the police but others most have been sold because I never got them back. I talked to the owner and tried to fix this but the owner didn't care. loss of time and a huge headache. I should have been reimbursed for my troubles. anyways I would not recommend this company to anyone. they will steal from you. They have not responded to the bbb and are taking a rating hit.

They were very communicative. Showed up on time and did a fantastic job. We moved into our home 5…read moreyears ago and it had aggregate flooring. We tried to clean it, but it was a chore and hadn't been kept up in who knows how long. They came out did a deep clean! Its like a whole new floor. We are having it resealed in 2 days (needs ro be completely dry) and can't wait!

If you REALLY want to 'Get 'er done', then this is WHO you want to do the job! Quick to respond to…read moremessages and scheduling a date. Very punctual on arrival. FYI, move everything possible off the floors, PRIOR to arrival. Ryan is who they sent out. You cannot ask for a more professional and respectful young man. He worked in housekeeping at Clovis Community Hospital (LOTS of floors) for two years. He has been with Quality Floor Care for the last seven years. His boss sounds like an excellent mentor, as he continually shares his knowledge with his staff. It took about two hours to do the living room and kitchen. Try as you will, one CANNOT get tap water as hot as an industrial service can. . . so for heavy duty jobs, call THEM! I did ask Ryan his advice on a steam cleaner for routine jobs around the house. At home, he uses a Shark Steam & Scrub All-in-One, steam mop. YAY! CHRISTMAS IS COMING! :D

He was timely, and did a great job. There was a stain that we couldn't get out, but it was no…read moreproblem for him. We will be using him again.

I always love using Fresno carpet , quality is amazing. Thanks again for being on time and making…read moreeverything look so much better.

We host an Easter party every year, which means we have about 80+ people in our house at one time…read more All of this foot traffic turns our large living room shag rug from a light gray color to a dark gray with rainbow pink confetti mashed into the threads. Last year, I tried to clean the rug myself and almost threw out my back hoisting this soaking wet rug onto the fence to dry... Sterling Carpet Cleaning to the rescue! I used Yelp's request a quote and was instantly connected with the company. After some questions about the size and style of the rug, I was give a quote of $125, done! I dropped off the 10' x 8' rug for cleaning and three days later it was ready for pickup. The rug was back to life. Fluffy, light in color, and smelled clean! Sterling Carpet Cleaning offered great customer service along with fast cleaning services! I will be using them to clean my couch as they also offer upholstery cleaning services as well!

Rude, short-tempered, and extremely disrespectful owner. I asked for a quote. Workers came to look…read moreat place and then left I then called to ask for the quote. I received it and asked if they could come today. Owner was firm on price and I went ahead and booked. My review : I would not recommend or support this company given his behavior and poor phone etiquette. He squeezed me into the schedule and pressured his workers to rush so they could get to the next appointment. The owner then rudely called me, raising his voice and insisting his workers were waiting for me to move furniture even though it had already been moved. Instead of handling the situation professionally and moving on with the job, he continued to argue. I ultimately told them to just leave and I'd pay for the one room that was done (instead of the two I had booked) and that I'd pay for that. The owner instructed them not to charge me as they were leaving but I am still posting this review because no customer should be treated this way.

We finally pulled the trigger on new flooring. Older Home with 1800 sq ft of old wood tiles. Juan…read morewas awesome in providing samples, discussing installation and service. We agreed on a price, project start date and estimated completion date. Everything went as promised. We love our floors, they took great care of our house and cleaned up each day. Highly recommend- very fair price

Excellent. J&m flooring did a fantastic job. Very thorough and meticulous. Would highly recommend…read morethem for any and all flooring needs.

I first met Robert with All Clean ChemDry in the mid 1990's & utilized his services until 2010 at…read morewhich time I installed Pergo flooring. In 2019, I switched out the bedrooms to carpet. My husband @ the time was physically handicap & shuffled his feet causing the carpet to be worn down & soiled. When it was time to get the bedroom carpet cleaned, I was overjoyed to see Robert was still in business. Robert returned my call the same day & an appointment was immediately made. When Robert arrived we both laughed as he remembered servicing my residence in the past. Robert assessed the areas which were concerning to me @ which time he advised me the shuffling coupled with the husbands' soiled shoes & the nylon fibers in the carpet do get damaged. I asked him to work his magic but I also knew there was a possibility I would have to replace the carpet due to my A type personality. When Robert finished the room, he had me look the job over. OMG, it was almost new looking! Robert vacuumed, ChemDryed the carpet & raked/swept the carpet fibers. What I love about ChemDry is your carpet does not get saturated with water resulting in damage & taking a complete day to dry. With ChemDry the carpet is dry w/in hours. Robet will be called back to do the other two bedrooms. As far as pricing goes, you get what you pay for I received EXCELLENCE! Robert was just as professional & courteous as I remembered him to be. Robert is HIGHLY recommended by me.

My aunt (Angie) needed her carpets cleaned the same day. Robert came in earlier than scheduled and…read moretook care of the three bedrooms in a matter of a couple hours. The carpets look great and freshened the rooms completely. Robert was very knowledgeable and explained the whole process to my aunt. She appreciated the wonderful personable customer service provided by Robert, quick response and value for the work done. Highly recommend!

I've been working with this company for over ten years and recommend their services highly. They…read morehelp me out so much and are very reliable. Their prices are A1 for the quality of work they gives you. They have even done emergency jobs. I can't thank them enough for the countless times they have come through for me and my company.

From the owner: Reliable customer service. 30 years experience with all types of cleaning services and one of the…read morefew that does emergency carpet water extractions after hours.

Mark is an amazing and skilled individual, businessowner, and family man…read more I requested for him to come over and seal my new home that was just built within the Granville home community and he did come. He came on time, inspected the entire house thoroughly, gave me the most sincere and thorough feedback I've ever heard from any business. It was as if Mark considered me a part of his family after we met for the first time, and he did not take any shortcuts to help explain every nook and cranny on how I can maintain the floors, bathrooms, and tiles on my own without having to spend a small fortune... I know he cares sincerely for his customers as he made it all the way down to physically inspect everything, left the fairest estimate should I seal the entire house, provided his advice, honesty, and left after providing a piece of his skilled expertise and experience in order for me to maintain my own home thoroughly and successfully for years to come. Mark is extremely skillful, honest, sincere, and literally the best they come! For reference-he even services the burger franchise chain Five Guys within the area, and you can probably guess how greasy things get with them! As the phrase goes...Bring food for one they will eat one day. Teach them how to fish and they will be able to sustain for the rest of their lives. Mark has taught me how to fish and his expertise and experience will be utilized from now on to keep my own home clean for years and years to come. Thank you Mark for being who you are and paired with your expertise and experience-truly makes an AMAZING business! :) -One happy customer!

Former owner Mark was great. Tried working with Rudy, the current owner a few times and was…read moredisappointed. Switched to another company called American Cleaning and we're happy.