I don't understand how they are actually in business, I've been completely blown off for 2 months, no calls back, nothing, I have called weekly and today was the last straw, the lady on the phone was so rude and dismissive read more

I reached out for help, I was given a false sense of securty, marie my therapist missed appointments, when I came for appoinments I was sent away at my darkest times. I requested phone appoinments marie would not call at the time of appointment but call at various other times. This situation caused me more harm than I had already indured more trauma from the person I was seeking help from. I was dismissed from therapy for what the therapist and front desk did to me. This place caused more trauma. Marie techniques and quality of care are lacking. read more

The couple who owns it certainly have good intentions, but clearly have no idea how to actually run an office. Their receptionist seems to be constantly changing, if there even is one. When I first started here, I saw a therapist for all of two weeks, before I got switched over, because she had decided to leave. I saw another for a bit before our schedules collided and now see someone I love. If I could rate my therapist alone, I'd give her five stars. The office itself though... hardly deserves one. When you call, it is unusual for someone to answer and if you leave a message with the office or the owners, the odds of them actually getting back to you are slim. If you choose to go here, I wish you better luck than I have had. read more

I have tried to contact them over and over but no one ever answers the phone. I have tried to send them a fax but the fax does keeps coming back as failed. I do not understand how a business can be ran if no one ever answers the phone. I would not recommend this counseling center to anyone. read more

I have had experience with two healthcare providers at this center. Both were excellent. Dr. Eubanks is gentle and considerate and kind and insightful. You feel like he really cares about you and seems to "get it". I also saw Shelley who is also wonderful and I can say the same about her. She loves what she does you can tail. The aesthetics of the space needs some updating. But that is the least important in my book when you go in for some personal counseling and are having a hard time in your life. I feel like people really cared about me here. read more

I don't know why people shame counseling or hide the fact that they participate in it, because it's the best thing that has ever happened to me! ... but maybe that's just who I am, someone with a personality that would rather share their pain and work through it, rather than ignore their pain and push it down into their soul until they crack. I have a passion for living in the present and looking forward to a beautiful future, so why not allow someone to help and guide you! Life is wonderous and, please, don't ever give up...get help! We were only given 1 life to live, so live it to the fullest! Cameron Park Counseling Center has changed my life for the better. This counseling center is, by far, somewhere that you should really consider becoming a patient - if you are considering it, or even if you are not considering it. I think counseling is a very healthy outlet for any individual, at any point in their life. I have been seeing Marie N. for a few years now. To tell you the truth, it is like coming to see a really good friend each week. I am always greeted with love, care and an open ear. I am provided with life advice from A to Z (i.e. career, relationship, friendship, financial, health, etc.). When I first started seeing Marie, she walked through some questions with me, to get an idea of my stress levels, relationships, etc. My anxiety and stress results were on the highest level of the spectrum. Since then, we have worked on breathing techniques, meditation techniques, etc. The techniques helped me get through the hardest years of my life. Marie and I have worked through various - life changing - books on relationships, life skills, etc. We have come to know each other very well, and she influences my real life decisions each and every day. She has helped me get through loss, heartbreak and pain. She has helped me work towards closure with the pain of the past and remain hopeful and positive for the future! read more

I called three times to get an appointment and never had a person pick up the phone or respond to my messages. What a disappointment! After waiting and calling for two weeks I finally gave up and found a counselor in Folsom. read more

Worst therapist!! He is extremely bias and will lie to you or your other half to make you happy. He never once took any notes, and if you spoke to him about any concerns they would be put off and never brought back up unless I did. I think he may be a little senile, VERY FORGETFUL!! Plus he thinks your personal business is his as well. After seeing him for about 3/4 months I stopped going for a while because he was always pointing the finger and picking a side. During that time he gave the ex fiancé a breathalyzer you use on me. They wanted to see if I was still sober or if I was trying to hide it. Hence I had just gotten sober a little over a year before that. (Now 4 years sober) What kind of therapist gives his client a breathalyzer to use on another client?? Unfortunately I was stupid enough to agree to go back. That's when it showed how bias he really was. Not only will he talk over and not let you speak but he will undermine you and belittle you at the same time. He also has no problem lying to the courts to make the female look good. I have never dealt with such a dishonest therapist in my life. Beware of this practice, Frank Neito has the worst practice around and is by far the worst therapist around. read more

My problem is with the billing folks at CPCC. We've been using the services of the center for years with the same coverage plan, nothing on our end has changed. We provided the center with an authorization number, like we've done in the past, but for some odd reason they never billed our provider. We called the provider they indeed said they hadn't heard from CPCC. We've e-mailed, we've gone as far as printing out an e-mail with the authorization and contact information of the agent helping us and handed it to the receptionist. We've called the office several times and they tell us billing is not in but someone someone will call back. No one ever calls back. Just last week we called to talk to billing, the receptionist said that someone would call back either Friday or the following Monday. Guess what, no one called. read more

Don't go anywhere need these crazy people. Marie who is the owner of the business with her husband charges an arm and a leg. The problem is that she is always late,ends the session early,and then on the phone during your session eith personal business. This woman took a fragile relationship almost destroying it. After I fired her my daughter and I now have a beautiful relationship. Let's talk about unprofessionalism:I saw her weekly,then my daughter went in weekly with me. She would say she was the best therapist there is and she never fails. Thank God my daughter and I figured that one out,she's a very unhealthy person who rambled on about her daughter and their relationship,how I should pattern myself after her behavior. I told her flat out I thought this stuff about her and her daughters relationship was very bizarre. Today my daughter and I and the family have a great relationship,and I have a fantastic Psychologist. I decided to post this today as my beautiful granddaughter who has had to take time off do to the fact she is having a transplant. Ms.Nieto's sliding scale for someone with no income was 100.00. My granddaughter had her on speaker phone and we were listening all about her defense with regards to her yelp reviews. UNBELIEVABLE. Believe me this woman is a narcissist who tried to convince me how great she was. She would also tell me how she was my therapist but would text and call both of us back and forth. So,if I could give her no stars I would. Also watch your billing as she bills your insurance always for an hour,I brought my eob's in. All I have too say is run for the hills is El Dorado Community Health Center refers you there. read more

I love the way this counseling center feels when you walk through the door. It is calming and welcoming. I work with Rob Evans, and have benefited tremendously from his help and support. I have worked with him for over a year and I have grown emotionally and mentally. I highly recommend this office! read more

the therapist wanted to talk about her therapist, and kept showing me books. she acted as though it was a social call. after multiple visits with no improvement though I complained I stopped going there. read more

I called and left a messege on Jan. 23 to make an appointment, my phone call was returned that afternoon to verify insurance, etc.. and that someone would review our info and choose the best fitting therapist. 10 days later I still have not heard back. I called and left a message, no return call. Waited a week, called again and left a messege, 2 days later, no return call. Guess I'll be looking elsewhere, but by the looks of the reviews it was a blessing in disguise. read more

I say, don't do business here because they don't need it. They don't answer the phones, do not return calls for possible new clients and they don't return calls to existing clients. Considering this is mental health, you probably don't need the frustration. You can't get a hold of them and your not important enough to them to care. read more

Lord help you if you have an emergency and cant make your appt. You will still be charged. No heart.

I have had the pleasure of getting Established with the providers and owners Marie and Frank, and I think they are great providers and I think this is a wonderful place for counseling. Marie the owner takes pleasure in all of her patients, and is very passionate about getting the help that they need individually. I had the pleasure of working with Leslie and Victoria both are fantastic counselors, both are also wonderful with children with disabilities and trauma, and Leslie helped me tremendously when she found out that my mother was suffering from Alzheimer's she was able to help me through it and she can relate to the pain that I'm going through losing my mother, as she is fighting the same fight I am with her husband. I believe every provider there has their own unique method. Some of these reviews are absolutely disgraceful I don't think any of these people who have the bad reviews actually gave them a chance. As a provider sometimes they have to get personal, sometimes they have to dig a little deeper to help get the results and the cures that people need. That's what a counselor does. So I think a second opinion is needed. And the new location is absolutely beautiful, more spacious and intimate for patients in the older place. I love the new location. Thank you so much Camron Park counseling for your help Leslie for your help with my mom Marie for your kind heart, Frank for the laughs and the support. I think this is a wonderful place to get the therapy that you need. Nothing happens overnight give your doctors a chance . read more

This is the worst counselling center I've ever been to. I was seeing Frank Nieto and not only is the entire staff just a mess, but the therapy was abusive and HIPPA policies were continuously violated. I was hung up on, snapped at, and not told when appointments were cancelled. Frank left me with multiple missed sessions despite knowing I had a specific need for continued therapy. Frank also used my sessions as a chance to sexually abuse me by asking beyond inappropriate questions and asking me to strip (which I refused), I was put in group sessions where I was also asked to strip (and refused again) while there was a minor present. I was given "assignments" that involved masturbation, sexual visualisation of my friends, and looking at my body to then describe these things to him in my next session. He asked about the size of my nipples, what my genitals looked like, and how I like to be stimulated. He claimed it to be part of the therapy because I'm ftm transgender. I had to file a report against him because it got to a point where my session consisted only of him shouting over me because I said I wouldn't describe my body in detail to him. He said I'm judgemental and rude and a bad person and that I don't listen to people. I was in therapy because I was suicidal, and of course this didn't help. He wouldn't ever remember a single mental health related thing I talked about in previous sessions, he only wanted to talk sex. I know of multiple people who had the same experience as me, one of which is my friend. I saw these things happen not only to myself but to another person in group sessions. He also tried to convince me to get in his car after a session, claiming he was taking me to my moms work, even after I said my mom wasn't even at work and that she was coming to pick me up. He discussed other client's information often and shared my information with other clients as well. If we weren't talking about sex, he was looking up my address on google maps, watching YouTube videos that were unrelated to my therapy, or not even in the room. He interrupted my sessions to make phone calls, including to other clients, schedule repair work for the office, or have general conversations with his coworkers. On my second session with him he tried to take my service dog away from me and said he'd put her in another room by herself so it'd just be me. I was put in a random room alone (with just my dog since I refused to give her up, much to his disappointment) despite saying I wasn't okay with that and spent an hour just having a panic attack by myself. I was shamed for having adhd, told I was too confident to have anxiety, and told my feelings of depression and want to hurt myself was stupid and not serious whatsoever. I wouldn't call it therapy, what I went through was more like nine months of abuse that left me with everlasting trauma. I was taught to believe that he was helping me all while he was able to get his own pleasure from making me say things I wasn't comfortable with. Saying I wasn't comfortable with something wasn't an option, he'd get mad and tell me I had to do it. We'd argue for the entire session if I didn't comply. He also described to me how biological males get off and what an erection feels like (once again I'm trans and he used that point to trick me into believing this behavior was okay). if I came in with loose chest binder or without one, he'd tell me my breasts were noticeable and would stare at them and point them out. He also constantly told me I look female and that I wouldn't be trans if I didn't fully medically transition right away. he also said I have a nice butt and that it's very feminine. I left with more issues than I came in with. Don't waste your time. This place shouldn't even exist, it's absolutely fucked up. read more

I recently had the opportunity to meet with Marie Nieto regarding some difficult anxiety issues. From my first phone call through our initial meeting she was a combination of professionalism and kindness, and I can't recommend her highly enough. Visiting a therapist can be stressful in its own right, and she not only put me at ease, she worked with me to resolve my issues! read more

I have experienced a variety of therapists over the years and I have to say that the level of care and attention I've received at Cameron Park Counseling Center has exceeded my expectations based on previous experiences. My therapist , Marie, has been the best therapist I've had. In times of crisis she has made time to see me and responded to my phone calls after hours. The office staff has always been friendly and courteous. I will continue to recommend Cameron Park Counseling. read more

Have been going here since 2011 as a patient of Frank Nieto. I'm stunned at the negative reviews for this office considering how helpful the staff have been during my visits and Franks dedication to my life. When going off to college he allowed me to call him and text him as often as I needed and refused for me to give him monetary payment given his help when he was not actually supposed to be working. He's helped me grow to be a better man and continues to do so. Everyone else on here has a chip on their shoulder and I'm not sure why. read more

This was the worse counseling group I have ever experienced. I showed up on time, was not acknowledged my Marie Nieto even though she saw me sign in....She was sitting at the front counter talking with her staff......in the meantime I was waiting.....and 20 minutes later she finally calls me in....20 minutes of my time gone.....I went in, sat down and it took her another 7 minutes to come in. Then she went on to tell me of HER troubles......I was furious. Now as it was at the end of my scheduled hour, she told me my time was up and sent me on my way. Then she has the nerve to charge my insurance the full amount. As for the counseling part.....nothing ever got done except for pure frustration. I recommend you never waste your time with her. read more

Be very diligent in coordinating all paperwork with the front desk receptionist. This center is not organized for intake and possibly front desk staff are over worked and not customer service oriented. If you need to move quickly on getting into therapy then I recommend going elsewhere. This would be especially the case if you are working through an Employee Assistance Program (EAP) to cover your costs. read more

Stephanie is gone which was the only saving grace to this "office". My previous joke about having more secreteries than Murphy Brown not only stands true, but I'm starting to wonder if they're all getting fired for being competent or if they just quit because they can't stand working in this place anymore... The new woman behind the counter shouldn't be allowed to touch a computer. the owners are rude and always give the people waiting dirty looks like they don't belong there and Dr. Eubanks is wearing thin on my nerves with the same "This is how to beat this disorder" lecture every time I come in there.... THAT'S NOT THE ONLY REASON I'M THERE!!! He seems to be tired of his job and just repeating the same crap over and over. He also seems to be avoiding filling out paperwork I've asked him multiple times to fill out for me even though he keeps saying he'll do it. I'm starting to understand the hatred for this place. I've been billed for appointments I haven't made and ghosted for appointments that I not only made but was sent reminders to. It's time to look elsewhere. read more

There really should be an option to give 0 stars. In 2012 I was a victim of a "counseling" session with Frank Nieto. The session was requested by my now Father-in-law who was trying to keep my husband and I from getting married. This session was disguised as a way for all of us to co-exist and in reality, it was a psychological hit on me. In a nutshell, I was told I would ruin my husbands life by marrying him since I had been divorced once before and that would also ruin the life of my son from my first marriage. He said it wouldn't be fair of me to marry my husband because over 50% of second marriages fail and that I will surely screw up this marriage since I couldn't keep my first one together (mind you, he had NO details about what even happened during my first marriage). He said I should do my husband a favor and go home and pack my bags. He also told me that I "must be really good in bed" to have my husband "wrapped around my little finger." He asked me questions that I answered in our one-on-one session and he then relayed all of what I told him to my in-laws...even though it was all supposed to be confidential. I had never felt so violated and disgusted in my life as I did when I left that office. I had a complete meltdown and I actually left there wanting to just die. If you have any desire to save your relationship or yourself, you won't get help with that here. You will leave worse off then when you started. BEWARE. read more

So I started attending counseling at this center to see the Psychologist. On more than 3 accounts he made phone calls, while we were in my session, to either call his wife back or to call a repair man to do something to his house and another time to talk to his wife about their car (These do not sound like emergency to me!). This really bothered me due to the fact that I am going into the behavioral Science field my self. I also had mentioned this to him, that I had noticed that he made these phone calls during the session. Still on our last session he again needed to call his wife in the middle of the session. I talked to many of my teachers and also the APA association and they ask me if I talked to anyone other than him at the office. I said no so I thought maybe I would give that a try. I called and talk to a woman that I felt I had some rapport with and told her what had been going on. That same day I received a call from the therapist/ psychologist not apologizing but explaining to me that the only way he would make call was if it were an emergency and in fact that the phone call made was an emergency. I asked him rather or not all phone calls made sense the start of our session were emergencies and he said he does not recall ever making any of those calls, but that it was possible that he forgot. I was not going to argue with him even thou I can recall what each of the phone calls were regarding. But as a professional I would refrain calling someone personal in the middle of a session and than call the client back to argue that it was not true. This seems rather childish. This does not even include the experience I had with the owner that has had the practice for over 35 years! This experience and the individual session experience lead me to believe that it is not a healthy place for healing for myself. I hope that in the future this will be different for others seeking therapy. read more

So irresponsible. I've had 2 experiences with this place, so bad. Last fall, I tried to make an appointment with Frank Nieto through EAP because I was suffering because my son was an addict and didn't know what to do after trying everything to help him. All I got for a whole day was voicemail and no one called me back. Finally, after sending a nasty email, Marie called me back and apologized. I finally got a session with Frank, and it wasn't what I expected. My son had been stealing our meds and it was more like how I could get back at him and send a message. Now my son is dead from an overdose. I tried calling on 6/7 to get an appointment with Frank on 6/10. The receptionist had no idea what his schedule was and said she'd call me back. After waiting all day without a call back, I called again, she still didn't have a clue and put me to Frank's voice mail. Never a call back. It's now 6/10. I don't know how people in this profession can be so heartless and uncaring. I work for the County, and I guarantee, I will let everyone know about this horrible experience. I will also call EAP and file a complaint. These are horrible people. Sue C. Cameron Park read more