A1 came out to check and spray for some annoying flying insects on the same day I called A-1, and I…read morevery much appreciated it! A-1 even came out late in the day, so I was super grateful. Leonard was great as well. Only feedback: 1. Leonard didn't wear or bring a mask for either of my two treatments. I let him use my personal mask, but given his line of work, he really should have his own mask. 2. Leonard didn't follow up on a few items-- including identifying exactly what type of pest I had, but since I never saw any of the pests following his treatments, that was the least of my concerns. Thanks, A-1!

Update as of 01/15/2013 After much back and forth (this has…read morebeen going on for several months) and filing a complaint with the BBB to the point where they were one step away from taking over, the company reluctantly issued me a full refund. They still claim it wasn't necessarily their fault but that they were going through a staffing problem and we may have been one of the customers that was caught up in it.. Yes I received my full refund after a long hard battle but I still stand by my first review.. If you have squirrels, contact a wildlife professional not a pest control company even if they claim to have someone who "specializes" in squirrel removal...

I've used Brian for years, he has come about 3-4 times a year for maintenance (multi unit building)…read moreand other pest issues. He has always been on time and courteous. His suggestions have always worked out. We definitely will continue too use him. We have referred him too my parents and friends. Always good feedback!

We had a pesky and super clever mouse that eluded every glue trap we tried to set for him for a…read moremonth. He would wait until the wee hours and feast in the pantry... leaving droppings and crumbs inside the cabinet (inconsiderate)! I called my condo building's vendor for pest control--they said they were not available until the next week AND would only lay bait traps in my house, not try to find the source of the problem. I asked one of my friends for a pest control referral and they too weren't able to come out for a week. After searching online, I decided to call Diamond. They were able to come the very next morning (a Sunday) and I asked that they come as early as possible. Brian arrived on time at 8:30am and took the time to investigate the problem by moving my appliances to find the source of the problem. The culprit: a hole around our oven's gas line providing access to our kitchen and ultimately, to the pantry. Brian sealed it immediately (as well as patched some other potential problem areas) and the price was extremely reasonable. Its been months and we haven't had a problem since. We appreciated Brian's work so much, he will now become our entire building's pest control vendor (we fired those other guys).

They changed there policies from what i was told thay only do a very very small portion of the…read moreinterior and the exterior they hardly did anywhere that they used to do. Complaint wast of time and money . They really dont care to live up to the agreement. Tgey get you on the initial double the price charge. And then the service calls after they do hardly anything. After they got the first initial payment agreement. Do not trust!!!

I contacted Chem Wise in Berwyn via their website to get a quote about their exterior ant spraying…read moreservices. i received an email immediately afterwards (I am assuming it was auto generated) saying that I would hear back from them by the following day. After a few days passed with not hearing back from them, I sent a follow up email to them. It has now been almost two weeks without response. The company may do their job well (which, of course, I can't confirm or deny) but their lack of response shows very poor initial customer service.

I waited a month or so before I wrote this to make sure it worked. We tried many of the home…read moreremedies to solve the problem. Decided to admit defeat before the hot summer days kick in. Pestex is prompt, courteous and apparently they know what they're doing. We've been ant free ever since.

Very prompt service, they were out within a day. They were also very flexible with their time…read moreframes. The technician that came out was friendly and seemed very knowledgable.. Haven't had any issues with my ants since the first visit. Fair prices also....

We brought in Pest Management after we were dissatisfied with our regular pest control. They had…read morequoted doing a clean out, filling gaps, etc. They did none of this. Just laid a few glue traps. We had even agreed to pay a higher fee since they were coming on a weekend. I thought that when they came back in 10 days for an inspection that they might offer some more advice. Guess what? They never came back. To add insult to injury they then sent me an email weeks later saying my bill was past due. I had given them my cc number to charge, but for some reason it didn't go through. They said they had called me about this, but I never received a call or voicemail. This was also the first email that I'd received about it. I was told to call and give them a new number but they never accounted for the fact that half of the services agreed to in the contract weren't provided. I still have rodent activity. Find someone else...

This review is not for their service. After receiving a quote via Yelp, we connect over the phone…read moreto scheduled for 8-12 pm time a slot and the technician would call on his way to the property. I was at the property for the entire window and about 11:30am called the scheduler as I hadn't heard anything. She indicated she can't get a hold of the technician but my property was next on his gps/job list. I then called back at 12:45 pm and was told it was taking longer at the previous job than anticipated so the technician wouldn't be available for another hour and a half - at the property approx 2:30pm. I had requested a review of the quote since the scheduled time was so off and was offered $25 dollars off (less than 10% of the quote). Jobs and projects take longer than anticipated all the time but it's not the responsibility of the customer to reach out when things are running behind.

Extream bed bug solutions was the way to go . i was very happy with the professional service they…read moreprovided to me and my roommates. we started off with an inspection and then went the full route with the treatment and the warranty, Luckly i didnt have to call for the warranty because me and my roomates havent gotten any new bed bug bites or seen any around. i recommend EXtream Bed Bugs . very affordable and best pricing around.

A good job was done getting rid of bed bugs in my home. My only negative comment is that John Reyes…read morewouldn't accept credit card payment. I had to pay $525.00 out of my bank account, which was unexpected and really affected my finances. They claim to accept credit cards, but they do not. I am retired and living on limited income, so I would not recommend this company as they make a false claim.

We received service from Calvin on Wednesday 2/23. Our appointment was scheduled for 10am, he…read morearrived ontime, masked and with shoe covers. We discussed the problem, he gave me a suggested solution and we agreed on service. His professionalism and attention to detail was top notch. He went above and beyond. Calvin even corrected/updated some work that a previous contractor performed!! He communicates what he is doing while doing it. Educates while providing service. I would highly recommend Calvin for any pest control services. He is stellar!! Maurice C.

I am so glad that I found Calvin and CAMGOO Pest Control. Calvin has completed various jobs for our…read moreproperty management company and provided the best customer service anyone could ask for. His attention to detail and communication skills are superb! He would always call to confirm appointments with tenants, inform our team on the scope of the pest problem and also provide his recommendations (which were always reasonable). I've never had a vendor call to follow up on any issues post service, which was very considerate! If something wasn't right, he would provide a follow up visit. We've had a few difficult tenants and he went out of his way to make accommodations to ensure the job was done properly. Price is reasonable for services. Flexible scheduling and can go to various locations. It is very difficult to find honest vendors who provide good service, great communication, and reasonable pricing. I highly recommend you hire Calvin for your pest control needs!

If I'd written a review for them maybe eight or ten years ago, I would have said they were doing a…read morepretty good job and for their affordable pricing they were a company you could count on for pest exterminating service. I may had even given them a four star rating. But often times, they repeatedly asked to sign into a service contract. That detail would speak volumes into the future relationship with their company as I never felt the service was eliminating future bugs, just acting as a band aid for the current situation. In the business of pest eliminating services, this is the most inexpensive option out there and they still are. But as a property manager whose association has had a long standing agreement with this company, I am grossly unsatisfied with their services. My tenants often complain at their poor abilities and I've had to hire outside contractors to spray because of the service ineffectiveness of Pest Tech. Even when speaking with them directly, I don't feel like (me a decision maker) my comments or requests are "heard". When you have a service contract this means the company comes out month after month visiting a building and conducting services based on need. Sometimes they spray and other times they use a gel stick. (In regards to Pest Tech, it depends on who is working that day, because some guys are lazy and do rounds on a motorcycle thinking just the gel stick is best. A motorcycle has a very small compartment for holding tools; depending). Survey most tenants and they think usage of the gel stick is lazy on the part of the exterminator. The gel is alike any pest products sold at any hardware store. It attracts and can kill some bugs. But it isn't the cure all product. Spray covers a wider area and after drying can act as a barrier for longer periods to ensure a bug free environment. As I have understood from their past employees, this is a family owned and run company. There are few other non family member employees. Because there is a difference in ownership and management between Walter and other family members their abilities in communication is lacking. Even when I've placed orders and established service dates directly with Walter I've been stood up on many occasions or rescheduled after the service time because they "forgot" about the appointment. Companies that offer pest elimination are expensive but don't go with just one company. Due diligence is deserved. Call around and get many estimates. If you can afford a service contract, this is the most convenient and smart choice. The cost is offset by many variables which most companies will work with you on, since most contracts might last for twelve months or longer. **If any pest eliminating services are reading this review, contact me, I'm always looking for a new contractor.

This company uses unsafe practices for pest control. Could just be the tech who said he's been…read moredoing pest control for 45 years and didn't Put poison in a Housing . instead he threw it behind my tv stand. On top he had the housings in his bucket but still threw poison in the open. never asked if we had kids or small pets. Then patched a hole were I stated the mice chewed thru the wood and he just put foam. He had steel wool in his trusty bucket but again didn't used it. When I asked why he didn't used steel wool he claims he's been doing pest control for 45 years and they can't bit or claw thru foam lmao . He spent a total of 3 min in the house.