My husband has used this garage for years and the previous owner Jim, sold it to a new person last…read moreyear. Jim still works part time in the shop. I took my car here because my AC was not blowing much cold air....just coolish air....and I did not want to be taken by anybody to find out the real issue of the problem.... We made an appointment and showed up on time. I explained the issue and I left the car. About 4 hours later, they called me telling me that they had filled the system with freon since it was low on freon and they gave me a total price. My husband said that in the past, Jim would call before any repairs with an estimate to make sure the customer was OK with the path forward...this time, I just got the work done without any previous chance to "think about it". I arrived, got my car and paid....when I saw my credit card receipt, I noticed that the charge was higher than what I was quoted....I was then told that any credit card charge incurs a 4% extra processing fee... I was just surprised by the lack of transparency. Who walks around with hundreds or thousands of dollars in their wallet??? I think the best is to quote the credit card price and tell the customer that they offer a 4% discount if paid in cash.....

Absolute criminals. My fiance took her jeep there to fix a noise. The first visit, they did a bunch…read moreof work on it that we were not given a work order for or approved of in any way. The bill came to over $1000. The car also needed to stay the night when they originally said it would be ready in time. After it finally being ready after a 2 hour wait the following day, the noise still wasn't fixed. She was told to bring the car back another day and they would fix it for free and it would take two hours. It was finished right before close, she was charged over $300 for yet another part she never approved for, and guess what? It's still making the noise. This is the worst mechanic we've ever encountered. Stay. Away. Seriously. Terrible business, terrible mechanics, terrible people.

We've given Caryville Garage multiple chances over the years, but unfortunately, the ongoing…read morepattern of misdiagnosis, poor workmanship, and lack of accountability has cost us significant time and money across two different vehicles. Our most recent issue September 2024 involved my current car, which failed inspection due to a check engine light. We had already told Caryville ahead of time that the code pointed to a failing catalytic converter. Instead of addressing that, they replaced the O2 sensors--only for the car to fail inspection again just a few days later. The check engine light came right back on, and after taking it to the dealer, we were told the brand-new O2 sensors Caryville installed had already been destroyed because the catalytic converter was the real issue all along. That entire visit was a waste, and while we were refunded, the situation showed that their diagnostic process is unreliable at best. This wasn't our first experience like this. In a previous visit March 2024, they broke our windshield washer reservoir while draining it. They claimed it was accidental, but it raised red flags about their care and honesty. And before that, the issues with my old PT Cruiser were even worse. That car was supposedly "rebuilt" by Caryville for the previous owner, which convinced us to trust them when we bought it. But in the little over a year I had the car, I sank nearly $2,000 into repairs--most of them at Caryville--and it just kept falling apart. From battery problems, to a belt that kept squealing even after they replaced it twice, to finally dying completely and needing both an alternator and battery replacement, it was a nightmare. We were told it wasn't worth fixing anymore and ultimately gave it up. Looking back, it's hard not to wonder how many of those issues were either misdiagnosed or outright caused by subpar work. We gave Caryville way too many chances, and in the end, all it did was lead to more stress and expense. We've since taken our business to Charlie's Tire & Service Center, and the difference is night and day. Jay and his staff are honest, straightforward, and actually get the job done right the first time. We've never had to second-guess their work or their word, which is more than I can say for Caryville. Bottom line: If you're thinking of trusting Caryville Garage with your vehicle, especially for anything more than an oil change, I strongly recommend you look elsewhere. The damage done to both of our cars and the repeated lack of responsibility speak for themselves. We will never be coming back.

The first time I used Caryville Garage they did a good job. The second time was a complete…read moredisaster. During a wheel hub replacement, they had a difficult time getting the hub nut off. During the removal they damaged the axle shaft (see photo). The shaft is not an easy part to get for my vehicle. It took a couple of attempts and some time which was fine. I suggested an online vendor where the part would be under $100. They eventually charged me $795 for the part. I asked for a copy of the invoice from the parts dealer to see if I was grossly overcharged. They never sent it. They must have had something to hide. I guess the biggest issue I have, is that they took no responsibility for the axle damage and passed all the expense on to the customer.

Jon and Hans are the best! I've always worked on my own cars so when I purchased my BMW and decided…read moreto have a BMW expert work on it, I was very particular about it. Jon has done a few repairs for me now and I am very pleased. He and his son do great work and really care about quality. Thanks guys!

I have purchased a car from Blue and White Motors in the past and was very pleased with the…read moreprofessionalism of Hans in getting me exactly what I wanted. His father Johnny also was great when it came to having my car fixed in a timely fashion. He's a really friendly guy and so is his son. My cousin also purchased a car from here and she was very pleased.

I had a great experience with Protech. Everyone was very kind and responsive when answering all of…read moremy questions while I was in the market for new brakes and rotors. Being provided with a rental car while the work was being completed was a huge bonus and made the whole process much less stressful. I really appreciated their attention to detail and felt very comfortable knowing I wasn't being taken advantage of. I would definitely recommend them to anyone looking for honest and professional service.

Can't say enough about the team at Protech!! They helped me out in a pinch and went out of their…read moreway to accommodate my situation. Highly recommend Protech! Karen

Super quick and easy to schedule (even online booking feature). Very transparent and offers many…read moreways to pay the price. They actually take you to go see the car as they wrap up and show you whats up with it. Has that local mom/pop feel but with all the perks of the big chain companies like online scheduling, quickness, clean waiting rooms, etc. I also am struggling financially and they seriously did not make me feel embarrassed about asking for prices etc. Thank you guys truly.

I purchased 4 new tires with road hazard on October 31. When I had a nail near the side wall…read morerequiring a new tire last week, I went back to use my warranty. They charged me as if I had no history with them at all and no warranty. They then tried to convince me they were doing me a favor. They charged me for the tire, disposal, 70 dollars labor to change the tire and new road hazard care. This was at their Post Rd. location, but same management. Very frustrated! Will not spend more money at this business. There are so many other tire shops!

I drive by this place everyday and didn't know how much of a goldmine it was! I went here 11/2016…read moreto get my slow leak fixed! They showed me I had a nail in my inner tire wall so I needed a new tire. ! So They got me a new tire and switched out my newly painted rims within a hour of getting there! Love this place they are pleasant and also honest! The really go the extra mile to please their customers!! Thanks guys for everything!!

Went here a few days ago for a oil change was told over the phone it would cost 25 for my oil…read morechange After they were done they tell no it is going to cost 30 I sed I was told 25 on the phone so they took 5 dollars of so I was happy. A few days later I look under my car they never even changed my filter and when I called about they tried to charge me 5 dollars for them to put the new filter on that they forgot to do I suggest not going here. And furthermore I will be reporting them to the BBC.

Great mechanic! Been going here for years & Dave has never done me wrong. I highly recommend this…read moreplace to everyone.

Zinno's Garage is the best around. Zinno's mechanics work with customers to fix their cars as soon…read moreas they can. Zinno's is known for reasonable repair costs. I like Zinno's due to they will schedule repairs in the future not doing all at once, if they can. Remember if you have a problem with your car, bring it in asap. Sometimes a minor problems ends up to be a major one.

I have been there multiple times. Great Family business. Good price. They told me what needed to be…read morefixed and how much. No surprises when the bill came. Also what did not need fixing yet. Telling me what to look for, when it would be time, and an approximate price. I have recommended Mellos to my friends and family. Once you have been there you will too. Thanks Lisa D

We have used Mello's Garage for quite a few years now after being referred by my sister. Excellent…read moreservice, going beyond what other businesses would do! Good prices, no double tallk, just what the vehicle requires, and always fair. I would definitely recommend this great family business to everyone!