We have been a customer for several years. Ray, the previous owner retired. Kaylee(the new owner)…read moreis providing the same level of care for our dog. Kaylee and staff did a fantastic job of taking care of our little princess Misty for over a week! Misty loves the ladies! The photo and recap of each visit are wonderful. We highly recommend them

Ray and team were great with our two dogs and one cat when we went on vacation! All meds given,…read morepotty breaks and cleaning was done 2x daily. They came during the snow storm when roads were bad, kept the animals taken care of. Highly recommended!

Disappointing experience for my poppy Shih Tzu. I chose this…read moregrooming salon based on positive reviews and drove 30 minutes to get there -- unfortunately, it turned out to be a very upsetting visit. I specifically asked to keep the long hair on my dog's back, which we had been growing out for 6 months. But instead, they shaved it completely. Even worse, they left mats behind the ears, under the chin, and on the belly. When I kindly asked them to remove the mats, the receptionist responded loudly that it would "change the dog's haircut." Seriously? I believe removing mats should be standard grooming procedure -- and if there's an issue, the professional thing to do would be to call the owner or explain. Instead, they just left them and said it would "ruin the style." Meanwhile, the haircut was already nothing like what I requested. Now I have to take my pup to another groomer to fix what they ignored -- and even they were surprised mats were left behind. Sorry, but this is not how responsible pet care should be handled. I'm really disappointed.

My new favorite dog groomer in the Sugarland area!…read more I love the way they groomed my old shih tzu, they did a wonderful job and she looks so cute! I provided a reference photo, and while it wasn't exact, it was still very well done. Other pros: - reasonably priced. I paid almost $65 for my small dog. - very clean and not super loud. Some places, like the previous owners of this location, did not maintain the premises. It would be noisy and smelly, and the AC would be left off. I love what the new owners did with this place! My shih tzu often gets very nervous about going to the groomers but here, she was not shaking at all.

Gotta add a review for the excellent service!…read more I've been having a hard time finding the perfect place to take my puppy, and a few people have recommended here! I dropped Adonis here while I went on a trip and I got pictures and progress reports everyday! I loved seeing that he was playing with staff and looked like he had so much fun! I had to drop him off today due to me working this weekend and not being able to fully give him the love he needs, and the staff remembered him (which I loved). I will definitely be taking Adonis here every time!

My dog required veterinary treatment after being attacked and being bitten in the face by another…read moredog while under the care of this facility. While the incident itself is upsetting, the facility's response and policies are what prompted this 1-star review. Documented History of Fatalities: Potential customers must be aware that this facility has a publicly documented history that includes the deaths of two dogs in their care. On a previous visit, I asked a staff member about these incidents, and he had no idea what I was talking about. The fact that front-line staff are not trained on the facility's most catastrophic failures shows a shocking lack of commitment to safety and learning from past mistakes. This context is critical for understanding what happened to my dog. Unacceptable Communication Delays: Staff notified me of the attack at 11:32 AM. I did not hear from the general manager until 3:28 PM. A four-hour delay for a serious safety issue that demonstrates an alarming lack of urgency. No Transparency: I asked to review the security footage to understand what happened. My request was denied multiple times. As a result, I had to rely solely on staff accounts, with no independent way to verify what occurred. No Proof of Vaccination: When I asked whether the other dog was vaccinated, staff said yes but provided no documentation. Given the seriousness of the incident, vaccination verification should be standard. The absence of proof leaves owners unsure whether their pets were exposed to preventable diseases. Limited Financial Responsibility: The facility covered my vet bill (just under $300), but I was told there is a $500 cap. Clients should know they may be responsible for costs above that limit in more serious cases. Aggressive Dog Still Admitted: The staff confirmed to me that the dog who attacked mine is still allowed to be boarded at the facility. They stated this dog will go through a so-called "probation period" to get back into daycare. This is a failed assessment, and this policy knowingly places other dogs at risk. Because of the supervision failure that allowed the attack, the delay in management response, the denial of incident footage, the lack of vaccination verification, and the decision to keep admitting the same dog, I cannot recommend this daycare. For your pet's safety, please seek care elsewhere.

Incredible veterinary practice with an amazing, patient staff! My husband and I have a reactive…read morerescue dog with bad anxiety, and she never does well with visiting the vet. The team accommodated her need to privately enter without other dogs in the lobby and took extra time with her so that they could complete the reason we came there. Overall, it was a fantastic experience and I highly recommend them!

Amazing place highly impressed with their doctor and the staff and beautiful clean pristine office…read moreenvironment that was a level above any vet I've been to .

Renee and her staff were great with my two anxious fur babies. They were able to accommodate a late…read morereservation for boarding. I have an anxious Yorkie that hates to get her nails done and Renee had no problems working with her. Highly recommend for grooming and boarding!

Renee is the owner of Another happy pet. She has converted part of her home into this grooming…read morebusiness. I called on a Sunday and got my pup in that Tuesday! I had work but she worked with me so I could drop him off earlier than normal. She took the time to meet me and Ollie upon our arrival. I called that afternoon and picked him up. Ollie seemed to have lived his time there and looked fantastic. He is a 20 lb yorkie/schnauzer mix and she charged me $48 for a bath and grooming! Great quality and supporting a local business!

I'm behind grateful for how they treated my best bud Gucci. He almost didn't want to come home…read more Seems like he's leaving there better than how I left him.

K9 and their staff are fantastic and takes good care of our pup while we're gone. He absolutely…read moreloves coming to K9 and has so much fun and is well cared for. Highly recommend K9 to anyone looking for good quality doggie daycare & boarding.

Beware this place is horrible. We bought are German shepherd here and when we pick him up he was so…read moreskinny. You could see his rib bones. He came home and he was so hungry and thirsty. Bottom of his mouth was scratched up and testicles were also the same. Not to mention he smelled like he just sat in his own urine. I regret taking my dog here.

Very affordable, our dogs look so tired which means they had a blast. We have a reactive dog and…read morehad no problems boarding him.

Girls at the front desk are nice but i did take my 16 year old Boston terrier here a few times and…read morethe last time that I picked him up he had a cut on his cheek and no one was able to tell me how it happened. My main worry is who is watching these dogs? And how no one was able to give me a straight answer on why and how my dog got hurt. Poor baby was anxious and scared the whole day. Went back to cancel the doggy day care plan that I had purchased, once again the girls at the front desk were understanding and cooperative but i just wouldn't risk bringing my dog here again.

We recently used Family Pet Retreat for our 3 days 2 night trip out of town. This is the first time…read morewe have left her with anyone else other than family. Doing our research, we went to Pet Suites and found these rooms much more at home rather than keeping our pet in a kennel barking under fluorescent lights. Her room was a good size, well kept and clean. We usually don't keep her with other dogs and they made sure she could stay separated when having the outdoor play time and using the bathroom. Play, feeding, and bathroom were included. Very grateful for the fantastic/attentive staff and reasonable care. We would definitely book again in the near future.