It was great. I love this place. So friendly and professional. They do amazing cuts in my little…read moreShih Tzu poodle mix

Just providing an update on the wound my 4 month old puppy suffered in her first grooming at Pooch…read more It's now almost a year and a half later and she still has a permanent bald spot on her head. Do NOT take your pet here. The groomer and owner took zero responsibility and no support.

They've always done a fantastic grooming for our Cavapoo Copper. We've been going there just about…read moreevery 6 weeks for 2 years now.

I found this place online when I googled Goldendoodle grooming near me. I decided to give it a try…read morebecause I had gone to Petsmart previously and was honestly unhappy with that experience. I'm so glad I found this spot! They are amazing with Goldendoodles and the lady which I believe is the owner was so friendly. I didn't give too much direction on how I wanted his haircut and kind of was worried that I should have said something. But nope, not needed! He came out absolutely perfect. When I went to go pick him up, I also saw a doodle leaving and another one getting groomed. Safe to say they are doodle experts! I rarely give reviews but I was very happy with this place and felt like they deserved it.

Paige is great with our dogs. She leaves them looking very cute . She always lets me know when she…read morewill be done so that my dogs are not waiting to be picked up.

Maggie is 65 lbs of grooming resistance. Paige did an absolutely amazing job on my very energetic…read moregirl! I hope she likes Maggie because Maggie will be back!!

Took our Giant Schnauzer here for the first time. We were going somewhere else but our groomer…read moreleft. Our GS is friendly but weary of new people so we were a little nervous. But she loved it. The appointment wasnt nearly as long and we are use to but we were getting her shaved for her summer do. The shave looked pretty good. But the face looked awesome. The beard was cut in a very nice shape. Her eyebrows were perfectly blended and we were able to see her eyes! We plan to go back and can't wait to see how the full schnauzer cut would turn out.

I have been a loyal Wag One customer since 2022 and always felt trust bringing Lexi there for…read moregrooming. The grooms were good rather than excellent, but what mattered most was her safety and wellbeing. Lexi is groomed monthly and regularly seen by a well-respected veterinary clinic. She was healthy with no joint issues aside from common small-dog allergies and anal gland maintenance. I booked Lexi for Wag One's new mobile grooming service, but after two reschedulings, her appointment was moved to August 15 at 11:00 a.m. On August 15, I dropped Lexi off as usual and handed her to Terrell. She was completely fine at drop-off. At pickup around 1:00 p.m., Terrell brought her outside. She appeared happy to see me, walked a few steps, and I placed her in her car seat. The moment I got home and set her down, I noticed she was limping. I checked her paws and saw redness. Upon closer inspection, I found a deep nick between her paw pads. She continued to limp. I immediately left a voicemail, then followed up with a text that evening when I received no response. On Monday, I took Lexi to her veterinarian and was told she now has a luxating patella. If it does not improve within a couple of weeks, she may require major surgery, potentially costing $6,000. Her vet also noted it was concerning given she had no prior history of this condition and had been completely fine before her grooming appointment. I then communicated with the owners, but their response felt defensive and dismissive. They suggested Lexi may have had a preexisting condition, which directly contradicts her veterinary history. The nick is on the same leg she is now limping on. Based on my conversation with her vet, a luxating patella can be caused by trauma, and I cannot help but wonder if something occurred during grooming when her leg may have been injured. I did not approach the situation accusing them of negligence, as I understand accidents can happen. However, their refusal to consider any possibility of injury was extremely upsetting. To dismiss my veterinarian's findings and question whether respected vets had ever examined her for this condition felt insulting. If during her paw trim she got nicked, she may have jerked in pain, causing a luxating patella. I have pictures of the nick, and her vet noted it at her checkup. So for the owners to deny anything happened is simply not true. Lexi has absolutely no history of a luxating patella or any joint issues. She is seen regularly by a reputable veterinary clinic. She was perfectly fine with no limp, cuts, or nicks before drop-off, and two hours later was suddenly limping with a nick on her left back paw and a luxating patella on the same leg. The owner kept repeating that Lexi walked out fine, but a dog can walk "fine" for a few feet and then have the knee socket pop out. They tried calling me, but I did not take the calls because I wanted to remain calm and have all the information before speaking to them. Had the response been one of concern or empathy, I would have been far more understanding. Instead, I was met with denial and a defensive attitude. After trusting Wag One with my dog since 2022, I am devastated that this situation occurred and that Lexi may now be facing major surgery following an appointment where she was supposed to be safely in their care. In addition, they reached out to my vet without my permission. The report from the vet was dismissed, with the owner questioning if, in the 5 years Lexi has been at this clinic, any of the vets ever checked her for this condition. Lexi has been seen by every vet at the clinic during those 5 years, depending on my schedule. I have spared no expense or care for my sweet dog, and now she has to endure pain, discomfort, and possible surgery. Unfortunately, the owners of Wag One are great as long as you don't question why your pet is not returned to you in the same condition and health as they were when dropped off. Ethically, they should have offered to handle Lexi's medical bills and potentially a $6k surgery. Instead, they dismissed her injury and claimed it was preexisting, although her medical history clearly states she has no preexisting condition and her grooms with them since 2022 also validate they never noted they saw her with a luxating patella.

Just had my 2 beagles bathed, nails clipped, ears and anal glands cleaned, plus deshedding. The 2…read moreyear old is very anxious around other dogs so this was so much better for her. Didn't need to drop them off and leave them all day in a crate around other dogs! They are clean, smell good and happy and it only took 30-45 minutes per dog.

This was the BEST service I have experienced with a dog groomer! Will was immediately loved by my…read more2 dogs! My dogs instantly started wagging their tails when they met him at the door (this was unusual for them!). I can't recommend this service enough!! Especially our groomer, Will! If you don't like leaving your animals at the groomer for a 1/2 a day.... you will love this service! The price was as much as I usually pay to get my dogs groomed, maybe a few dollars more. To have him come to my door, love my dogs and give them the best grooming they have ever had... I am DEFINITELY making him my #1 choice for grooming services! Thanks Will!!

For All my friends living near / around, Richmond/Rosenberg/Sugarland area…read more Monday night I had to take my sweet Shelby to the Sugar Land Veterinary Specialists. They charged 750.00 just to walk in the door. And refused to let me see her until I had paid in full. Then they told me, that to keep her over night they would charge an additional 990.00. I elected to not keep her there and asked for antibiotics, pain meds, and to clean and dress her wounds, which they charged me another 130.00 dollars. The vet had no compassion, and did not discuss options. I found out later that the Sugar Land Veterinary Specialists is Corporate owned and is all about the money. They really don't care about your fur baby, they just want the $$$. They have terrible reviews on the internet with lots of heart breaking stories of owners losing their beloved animals because of this place. If you find yourself needing an emergency vet, drive past Sugar Land Veterinary Specialists it is not the place you want to go to. On a good note. After taking Shelby home and watching her suffer in agonizing pain, I had come to the realization that I was going to have to put her down. I took her to Rose-Rich vets Wednesday morning ready to say my goodbyes. But then a very kind and very capable veterinarian (Dr. Sackman) walked in the exam room, gave me a big hug and said, this is fixable we can save her. When I explained how much money I had already been charged she said, let me work up an estimate and if we need to, we can work out payments. For three days in ICU all medications and care the total cost was 538.95. AND my Shelby is on the mend and will live a long full life. Since I have so many friends that are fur baby lovers, I thought I would share my story with you. If you decide to take your pets to Rose-Rich Vets please tell them Shelby sent you. I want them to know how much I appreciate all they did for her. And please please think long and hard before you go to Sugar Land Veterinary Specialists

I grew up in Richmond/Rosenberg and have been coming here for my vet needs with all my animals over…read morethe years. The staff is always very friendly and I do feel like my babies are in good hands. Dr. Williams and Moore have always been amazing and seem to genuinely care, are gentle and very knowledgeable. The staff gives helpful advice and talks through things to make sure you understand what's going on with your pet. There is sometimes a wait, but I understand how things can be at times with pets so I am patient with them. It's always fairly clean and they offer boarding and grooming as well. Also, they have extended their hours which is really helpful for pet parents who can't get out of work early enough or have a late emergency. Always recommend this place and I will always visit here first with any animal needs I'll need in the future.

I highly recommend this place to fur parents! Friendly…read morestaff, affordable and fast service. Convenient scheduling and over all family-like treatment by staff.

Found my new place to have my very dramatic Heeller nail trimmed, I literally get anxiety when it's…read moretime to have her nails, trimmed or her ears cleaned, I took her to this pup and scrub on Mason and they did a fantastic job, she sat and let them not only trim her nails, but use the dremel. Which is unheard of i will definitely be going back.Thank you ladies for a fantastic job

I've called this business on multiple occasions and never gotten a response.. apparently the don't…read morewant business so don't even waste your time.

Our Goldendoodle was a mess! A friend broke her clippers trying to trim her and she had razor burn…read moreand matting from us letting it grow back out to get a decent cut. Mobilegroom just came out and did a PHENOMINAL job on her! She looks amazing. He was personable and talked me through the pricing and I am more than happy. He is a one man shop but he contacted me promptly and explained his scheduling and made the whole process very easy. He is very busy with regular customers so, if he has availability, you will definitely not be disappointed.