5 star service from beginning to end , worked with Chris who delivered the vehicle to me in perfect…read morecondition. Great customer service, looking forward to working with Chris again

Best experience we've ever had buying a vehicle!!! Tim is Amazing and a fantastic salesman!!! Shawn…read morewas terrific as well helping me with everything even while he was in SoCal.Greg was awesome too!! Super glad we chose them!! No drama at all. Thank you Tim and Shawn, Happy Holidays!!

I was in a pinch and my car needed to be towed to LA, but the fancy carbon fiber I put on the front…read morebumper made it impossible to get onto a tow dolly. So I went over to Greenwood Ford and asked if they could give me a hand to remove my bumper. To my amazement, Dominic said they would gladly help me! Now friends, I have a Hyundai and was worried they wouldn't want to touch my car with a 10 ft dip stick so I thought maybe they misheard me. I say to Dominic again are you sure? I say "It's only a 2.0 L 4 banger and not a 5.2 L supercharged V8, are you sure?" He said it was fine. In astonishment I asked again, "are you sure because while it is turbocharged it isn't a 6.7 L Cummins turbo diesel capable of producing 1000 ft-lb of torque, are you sure?" Again to my surprise, they said it was fine! Jokes aside, Dominic and his crew were very helpful and got me through a difficult situation.

Smoothest vehicle purchase ever! The entire process buying our truck was impressive at Greenwood…read moreFord. Robert, John and the manager were all amazing. They were transparent throughout the process. The price on the truck was also much lower than anything else we could find within a 100 mile radius from where we live. I would absolutely recommend this dealership!!!!

I take a little time off work to go to my appointment 7:30 to drop my vehicle off Monday expecting…read moremy part to be available for Installation. They even had confirmed the Friday before for my appointment for Monday morning. Come Monday morning, oh your part isn't available because we had to order it from the source. Oh and they couldn't let me know either because it's the way they just do things their according to the manager on duty. The warehouse they ordered it from apparently didn't have the part in stock. And no, they couldn't update me on that. They waited until Monday morning when I checked in my vehicle to tell me the part wasn't available like they thought. Lack of communication to the customer. I don't stay home during covid I have a a job to do and need to take time off for things like this. The least they could do is update the customer if the part/s aren't going to be available for the APPOINTMENT. This is customer service 101, they need serious retraining or training period. Talking to the service manager was pointless as he just stated we're sorry the part wasn't available at the warehouse we order it from so it had to come from the source. No understanding really and no effort to make up for it. It's now the Thursday after that Monday and I call and complain to the manager on duty and just asks with attitude, well do you still want the part installed or not? Well I told him no. Not with that kind of service. And he just hangs up, no customer service again. No apology for not making the customer happy no effort at all. Here's my Tip for future customers of Greenwood Chevrolet, call and have your part ordered, make your appointment a few days after your part is delivered to the dealership. Call them to confirm your part arrived then you will know for sure you will receive service. What kind of service is another question you will find out for yourself, if you fail to do so you risk your part not being available on your scheduled appointment.

First time with this dealership. I got misinformation and…read morethe charges they wanted to apply were almost double as compared to other service department's for my issue. Very disappointed with CHEVROLET SERVICE DEPARTMENT'S in general.

Once again, Kirk did an outstanding job on repairing a blemish that required a little fiberglass…read moreand paint work. I highly recommend The Paint Doctor! You will not be disappointed!

Can't recommend The Paint Doctor enough! Kirk is extremely talented. He's really responsive,…read moreresponsible, and hard working. He did an outstanding job making paint chips disappear.

Amazing job to the guys here. I came in talking to Leo and upon arrival Kevin got me attend and for…read morethe final sales we finished the deal with Alex . They all and the team here were amazing. Great job on making us feel comfortable buying the best vehicle we came in for. We came down all the way from Fresno a 2 hour drive which was the best decision we could have chosen. Thank you guys again. We will definitely come back to get another one from these guys or any of their sisters stores . Gills automotive stores

Five stars to Roberta! She was being called left and right to help customers. I observed her for 45…read moreminutes. We drove from Gonzales to pick up a part because Gilroy was the closest that had it in stock today. We arrived at 1:08 to be greeted with a hand written note, "out to lunch back at 1:45". So we sat down and waited At 1:45 the gal that was at lunch (didn't get her name, older lady wearing a beanie cap) pulled the part for us and brought to counter. She then yells, "Roberta can you help them?" I guess Roberta does everyone's job here. I hope her coworkers don't take advantage of Roberta. Roberta helped us with a smile. I suggest the service/parts depart cross train so that when one is out to lunch the other covers the counter. AND when you're handing out parts that employee be responsible for the entire transaction. It just looked like Roberta was being directed to do everything in that place. Also during my wait I went into the showroom expecting to be approached by a salesperson. I believe I counted four. The two in separate booths saw me and looked down. The last gentleman sitting at counter by door greeted me. He was very professional as was Roberta. The approach I received upon entering the showroom along with my experience at the parts counter exemplified poor work ethics. I will not purchase an automobile at Gilroy GMC I felt unwanted My experience... when the boss is a good director and trains and treats employees well, The customers receive professional. Courteous service by cross trained employees. This seems not the example here Remember... Happy Boss. Happy employees. Happy customers. Happy reviews. Keep problems at the door and work as a team not against each other. On a good note there were plenty of brochures on the 2025 models but I wouldn't pay $100,000 for a new truck!!!

I bought my after talking with Eduardo. I know what they say…read moreabout car sales people, but here they were honest. Worth the drive from Monterey

We drove an hour to this Toyota this past May, because my husband had his heart set on a Toyota…read moreRav4 PHEV. They had one with the specs he liked so-called coming in "very soon." He was in contact with Ivan, and he was told to come in to put down the deposit instead of online. I realized why. They wanted to haggle us on the price. They marked it up from MSRP - up to $73,000 out the door. The MSRP was around $52-54K. They insisted that they add in their GPS software and have some kind of 5 year upholstery care plan. When we laughed off the numbers, they brought in Jose Perez to try to close the deal. In his suit, he looked like a manager so I thought he can get us a better deal. I honestly couldn't swallow the bloatware they were trying to sell us with the car for thousands of $$$ so we negotiated this down. When we tried to leave for another dealership, he kept trying to haggle with us for a price. We finally agreed on a price that seemed okay for both of us. I still didn't care for their bloatware and felt compelled to accept being ripped off with unnecessary additions (charges). He said every dealer did this to make money. We spent hours here negotiating and then signing papers. Then we waited for our car... for WEEKS. Nothing. I've asked my husband to follow through which he did finally. There was no response from Jose or Ivan. He had to contact the general manager who finally told us the truth - THEY SOLD THE CAR TO SOMEONE ELSE. We rang the bell because we bought the car with all the paperwork signed and then nothing. No other retributions. Jose made us upload a 5 star review on Google when we agreed with a handshake, and now I need to tell everyone the truth of what happened to our car. They will BAIT you and then SELL YOUR CAR when someone else who may pay higher will take it. They have ZERO integrity. I will never recommend anyone to purchase their car here. They will taunt you that your car is coming but good luck buying anything that's highly popular. It was a complete waste of our entire month waiting.

Daniel has installed new systems in multiple cars of mine including classic cars. He does a…read morefantastic job at a really good price.

went to see Daniel with a question about my radio in my 67 GMC truck…read moreHe explained the reason for the sound to just quit but come back later on that day or not for days, what he described made perfect sence, so we talked new radio and installation. price was right, I came back the following Tuesday Daniel had it installed with new center dash speaker and even mounted the kick panel speakers for me.. This stereo is 1000 times better than what I had, Daniel went over everything with me.. I could not be more happy, thank you Daniel.

Took my car in for service, I had a list of issues I was worried about. They took my car and…read morehandled what I asked for. I asked for something to be checked and it was explained to me that the cost to check it wasn't worth it, as there didn't seem to be a problem. I was impressed that they didn't just do unnecessary work just to charge me. The shop has an honest vibe and was satisfied with the work done and cost to do it. I'll be taking this car back for any and all service needs. If you need a mechanic, I think this shop is a good one.

My recent experience I able to get an oil change here the other day. Although they charge much…read moremore than what I'm use to (177) I was okay with that. What I'm not okay about is one of my side marker lights went out and brought them a set of bulbs to replace. When I picked up my car, the set of bulbs were just on my dash untouched and didn't even mention we couldn't get to it or nothing. Overall I'm sure they did a good job on my oil change but I won't be coming back as I don't see any value for me.

Eddie Corral and team were outstanding. They were able to find a part and fix it the same day for…read moremy husbands brakes which we didn't think we would be able to get until tomorrow. Our brakes on our truck started smoking as we pulled into casa de fruta. We were towing our trailer getting ready to go over Pacheco Pass. Glad we were able to get in!!

I have an appointment and have been sitting in they lobby for over an hour about an hour and 15 min…read morebefore they even checked on my car that doesn't even count the actual alignment getting checked then completed estimates on the alignment itself was an hour so likely have to wait another hour. Terrible service set up an appointment somewhere else appointments aren't a priority here. Update 1:30 hr later they didn't even do it cause they can't do teslas apparently even though they said they could ‍ brain dead staff called ahead told them make model year they said yes arrived on site they said yes said they could they're machine couldn't adjust newer teslas it's a 2021 btw and to take it to the dealership ‍

Mel's crew did a great job on what looked like something simple turned out to be much more…read morecomplex. He kept me well informed on what was recommended due to the mileage on my vehicle.It obviously took longer than initially expected,but I'm glad I did all the recommended work. So glad I went to him as it was the first time there. Thank you Mel

Reliable, honest, and great customer service. I had my vehicle smog checked and my. Vehicle…read morerequired some minor repair in order to pass the smog. The problem was quickly diagnosed and repaired at no extra cost. Technically I could have been charged for a retest but was not.