Smoothest vehicle purchase ever! The entire process buying our truck was impressive at Greenwood…read moreFord. Robert, John and the manager were all amazing. They were transparent throughout the process. The price on the truck was also much lower than anything else we could find within a 100 mile radius from where we live. I would absolutely recommend this dealership!!!!

Sticker price was 2000 higher than what was online. Lowballed my trade and probably assumed I…read morecouldn't afford the vehicle lol. Salesman was a cool dude manager was a bone head and talks down to people who do research before coming in.

I take a little time off work to go to my appointment 7:30 to drop my vehicle off Monday expecting…read moremy part to be available for Installation. They even had confirmed the Friday before for my appointment for Monday morning. Come Monday morning, oh your part isn't available because we had to order it from the source. Oh and they couldn't let me know either because it's the way they just do things their according to the manager on duty. The warehouse they ordered it from apparently didn't have the part in stock. And no, they couldn't update me on that. They waited until Monday morning when I checked in my vehicle to tell me the part wasn't available like they thought. Lack of communication to the customer. I don't stay home during covid I have a a job to do and need to take time off for things like this. The least they could do is update the customer if the part/s aren't going to be available for the APPOINTMENT. This is customer service 101, they need serious retraining or training period. Talking to the service manager was pointless as he just stated we're sorry the part wasn't available at the warehouse we order it from so it had to come from the source. No understanding really and no effort to make up for it. It's now the Thursday after that Monday and I call and complain to the manager on duty and just asks with attitude, well do you still want the part installed or not? Well I told him no. Not with that kind of service. And he just hangs up, no customer service again. No apology for not making the customer happy no effort at all. Here's my Tip for future customers of Greenwood Chevrolet, call and have your part ordered, make your appointment a few days after your part is delivered to the dealership. Call them to confirm your part arrived then you will know for sure you will receive service. What kind of service is another question you will find out for yourself, if you fail to do so you risk your part not being available on your scheduled appointment.

First time with this dealership. I got misinformation and…read morethe charges they wanted to apply were almost double as compared to other service department's for my issue. Very disappointed with CHEVROLET SERVICE DEPARTMENT'S in general.

Kirk is great- he responded quickly to my inquiry for an estimate and offered the must reasonable…read morequote of the multiple options I looked into. His service is mobile so he came to my home which was pretty convenient.He arrived on time and completed the work in under an hour. He did a very nice job resolving the several little chips and a large but shallow scratch on my suvs hood Color match is really good. I'd hoped to have him also fix a small chip/ crack on my windshield but unfortunately he didn't bring the needed supplies for that. And he missed one small chipped spot on hood. But otherwise Im pleased with his work and I recommend The Paint Doctor. Thanks Kirk!

Once again, Kirk did an outstanding job on repairing a blemish that required a little fiberglass…read moreand paint work. I highly recommend The Paint Doctor! You will not be disappointed!

My buddy Marco and I (road trip navigator) had a really great experience working with Jessilda, one…read moreof the sales representatives. Jessilda was kind, spoke clearly, and really helped push the deal to the finish line. Marco and I drove from the Fresno area because the local dealerships didn't want to offer competitive pricing, but a quick online search showed that Gilroy had the best pricing and discounts that everyone else we checked from Bakersfield to Merced and as far west as Paso Robles, so basically the entire Central Valley. While I do wish the sales manager on duty was a little more personable, Jessilda's demeanor and professionalism certainly made up for any shortcomings from other staff. Thank you again Jessilda for making this a memorable experience for my best friend Marco and I will certainly keep Gilroy GMC in mind the next time I purchase a new vehicle.

Five stars to Roberta! She was being called left and right to help customers. I observed her for 45…read moreminutes. We drove from Gonzales to pick up a part because Gilroy was the closest that had it in stock today. We arrived at 1:08 to be greeted with a hand written note, "out to lunch back at 1:45". So we sat down and waited At 1:45 the gal that was at lunch (didn't get her name, older lady wearing a beanie cap) pulled the part for us and brought to counter. She then yells, "Roberta can you help them?" I guess Roberta does everyone's job here. I hope her coworkers don't take advantage of Roberta. Roberta helped us with a smile. I suggest the service/parts depart cross train so that when one is out to lunch the other covers the counter. AND when you're handing out parts that employee be responsible for the entire transaction. It just looked like Roberta was being directed to do everything in that place. Also during my wait I went into the showroom expecting to be approached by a salesperson. I believe I counted four. The two in separate booths saw me and looked down. The last gentleman sitting at counter by door greeted me. He was very professional as was Roberta. The approach I received upon entering the showroom along with my experience at the parts counter exemplified poor work ethics. I will not purchase an automobile at Gilroy GMC I felt unwanted My experience... when the boss is a good director and trains and treats employees well, The customers receive professional. Courteous service by cross trained employees. This seems not the example here Remember... Happy Boss. Happy employees. Happy customers. Happy reviews. Keep problems at the door and work as a team not against each other. On a good note there were plenty of brochures on the 2025 models but I wouldn't pay $100,000 for a new truck!!!

Jonathan from Gilroy Toyota was unbelievably helpful! Best experience I've ever had at a car…read moredealership. He helped me secure a great deal on a Toyota Corolla hybrid. Thanks Jonathan for facilitating such a seamless experience !

I bought my after talking with Eduardo. I know what they say…read moreabout car sales people, but here they were honest. Worth the drive from Monterey

Daniel has installed new systems in multiple cars of mine including classic cars. He does a…read morefantastic job at a really good price.

went to see Daniel with a question about my radio in my 67 GMC truck…read moreHe explained the reason for the sound to just quit but come back later on that day or not for days, what he described made perfect sence, so we talked new radio and installation. price was right, I came back the following Tuesday Daniel had it installed with new center dash speaker and even mounted the kick panel speakers for me.. This stereo is 1000 times better than what I had, Daniel went over everything with me.. I could not be more happy, thank you Daniel.

Took my car in for service, I had a list of issues I was worried about. They took my car and…read morehandled what I asked for. I asked for something to be checked and it was explained to me that the cost to check it wasn't worth it, as there didn't seem to be a problem. I was impressed that they didn't just do unnecessary work just to charge me. The shop has an honest vibe and was satisfied with the work done and cost to do it. I'll be taking this car back for any and all service needs. If you need a mechanic, I think this shop is a good one.

My recent experience I able to get an oil change here the other day. Although they charge much…read moremore than what I'm use to (177) I was okay with that. What I'm not okay about is one of my side marker lights went out and brought them a set of bulbs to replace. When I picked up my car, the set of bulbs were just on my dash untouched and didn't even mention we couldn't get to it or nothing. Overall I'm sure they did a good job on my oil change but I won't be coming back as I don't see any value for me.

I came here in a pinch with a corporate vehicle, and the team at Les Schwab was incredibly helpful…read moregetting me taken care of quickly. Because it's a company car, the billing process is different than a normal personal vehicle. The staff was patient and worked through the process with me so everything could be handled the right way. During the visit, they also helped me realize that Nissan hadn't actually called to get the oil change approved through the company, which explained the confusion on my end. Their team helped clarify the process and made sure everything was handled properly. I really appreciated how professional, accommodating, and solution-oriented everyone was, especially since corporate fleet vehicles can involve extra steps. They made a stressful situation much easier to deal with. Great service and a team that genuinely tries to help. Would definitely recommend.

Brought my car over for them to take a look at my tires because it felt like they might need to be…read morebalanced. Technician was friendly at the counter but the first question I was asked was if I had purchased my tires there. When I told him no he seemed a bit hesitant to help. I asked him to balance my tires and check the alignment and left my car for them to do the work. Received a call 6 hours later telling me I needed to replace all 4 tires. His explanation was convenient and he said he would show me the problem when I picked up my car. When I picked up my car nobody showed me a problem with my tires, none of the work I had requested had been completed. Felt like they wasted my time and this was just a bait and switch! Won't be going back, honesty counts. My wife had also taken her car there a month prior to get a tire fixed and the attendant told her she had the same problem with her tires as he had told me and also told her she needed 4 new tires. Be sure to get a second opinion before proceeding with their recommendations!