The women up front were very helpful and cheerful! That alone takes down the anxiety. My cat, who…read morehad a sinus infection, was calm and the doctor said one of the best patients she's had. Dr. Quinn did a great job in keeping calm so my cat wouldn't react. I would definitely recommend them!

We woke up on a Saturday morning to notice our dog was behaving oddly. His whole body looked…read moreswollen and he was very lethargic. Our typical vet wasn't open, so I called around to find one that was open. Best Friends was able to get us in fairly quickly. Our little buddy had been bitten by another dog and had a small scab on his shoulder. Though it didn't appear to be infected or have and access, the vet took his temperature and told us she believed it as infected and causing him to feel unwell. She prescribed an antibiotic and a pain med. 24 hours later, our dog was back to being his old self. I'm grateful that they made the time to assist us and that our dog didn't have to feel crummy and deal with an infection all weekend. The office staff, vet tech, and veterinarian were also very professional and kind.

Compassionate and caring. They helped ease my mind when I had to out my parents cat to sleep…read more I'd use them again and again if I lived on Whidbey Island. Mary Alice Lam

$$ Very friendly, Straight to the point. Quick appointment…read more My Kitty love them. Thank you.

Dr. M saved my dog. She had her check up when we first moved to the area in March of 2022. She…read morestarted having seizures and loosing consciousness for hours. It happened on a weekends. Dr M. Called me from his home and spent a good amount of time calming me down. It kept happening throughout the weekend and he saw her right away. We have had to adjust her medicine a few times to get them under control. It is difficult to get your first appointment and you may have to wait but it is worth the wait. Holly is the vet tech, assistant and receptionist! She does 3 jobs and keeps all your records. I must say she is greatly valued at that office. If you can get your first appointment you are a customer for life. His rates are reasonable and he does not try and sell you stuff you don't need. Since I've been going there even my kids use them as their vet!

Dr. M. brought our 11 year old cat back from what we thought was the brink of death a couple months…read moreago. He was on a well earned day off and literally came off the ski slope early and met us at his office. Any other vet would have told us to go to the emergency vet in Mt. Vernon. I take that back, "any other vet" wouldn't have even answered the phone. There was a recent nasty hit piece in the local paper based on a 3 year old "complaint," coincidentally published a week after a "puff" piece article in the same paper about the glitzy, expensive vet office a few miles away. I know and trust Dr. Mangiameli.

This is what I wrote in their post appointment survey…read more When I went to my pets' initial appointments for vaccinations and check ups before PCS, I was told my 1 yo dog is healthy and my 5 yo cat might have a heart murmur. Vet told me the h/m could be due to stress in car, the drive to the vet is 1 1/2 hours. It should be noted my cat has flown before and he does just fine in airplanes. vet told me that I should get it checked out when we arrive in Germany. FF to the actual health certificate appointment on a Wednesday afternoon (5 days before flying out to Germany on Monday) I was told once again that my dog is healthy and my cat has a heart murmur. My cat's temperature was running low that day. Because of this, we were denied a health certificate for my cat. The vet kept saying his extremities are cold & I kept trying to explain that he was sitting next to an AC in our car. I feel like no matter what I said, she wasn't listening to me or didn't care. The vet handed us only 2 resources: Dogs on Deployment (fostering agency which we found out we're ineligible for, because it's a PCS, not a deployment) and Home 2 Home (which is an adoption agency). This vet really just told me to give up my cat. In my mind, a 10 hour flight to stay with family is less stressful than spending the rest of his life with strangers. We didn't give up though. My husband called 30+ civilian veterinarians to see if they would take a last minute appointment for a cardiology scan. One did, and it turns out the veterinarian at NAS Whidbey Island was completely wrong. There's no heart murmur. My cat has an enlarged heart. In both cases (according to other veterinarians and military families with the same experiences) my cat was well enough to fly. Many other families have been cleared when they had pets with these same conditions. I was told by civilian veterinarians that the main purpose of the health certificate anyway is to make sure my cat doesn't spread diseases to other animals in Germany. So, the civilian vet who did the cardiology scan doesn't do health certificates. The NAS Whidbey Island vet closed at 4 that Wednesday. They told us to call them if we needed any help. We left there about 3pm. My husband had been trying to call them for the last 15 minutes they were open to clarify that if we got an additional scan, would they write the health certificate, but they never answered the phone even though they told us to call back if we needed help. We also tried calling on Thursday, which is posted as open, but no answer all day. We also attempted to try the vet clinic at Bangor Base as well as McCord... there was no availability. I was able to get an NAS WI military spouse to physically go down to the vet clinic for me to see why they weren't answering the phone. She said there was a sign on the door saying they were closed, even though they should have been open. Again, they told us to call if we needed anything. They knew we were flying out on Monday. They also knew they were going to be closed but failed to tell us that. They legitimately gave us the worst news, then proceeded to kick us out in the cold. The way they went about all this implies "not my problem". We were desperate to keep our family together. So we had to pay for a travel vet to come out to our house, assess our cat in a home we were in the process of moving out of and cleaning, and issue us a health certificate that would be overnighted to us in our hotel. So because of the veterinarian's incompetence on NAS Whidbey Island, I had to spend an additional $1,000 for my cat to fly with us. Again, with both those health conditions, my cat is healthy enough to fly. Oh! And the health certificate that was written up for my dog at the NAS WI clinic had a block missing (the date in which she was seen). Basically, I paid for a service that they didn't provide and now they're not talking to me every time I try to call. Because of that, I had to move my flight, and extend my hotel stay and car rental. This is not okay!!! This problem STILL isn't solved, and NAS WI vet completely left us out in the cold.

Dr.Brazar and her staff are absolutely amazing. They are so kind and thorough. I trust them 110% w/…read moremy dog's health/care. Highly recommend.

Just called. Was…read moretold they are not taking any new patients since a dr retired and they can't take new patients. Was told to check back and hopefully they will find another vet.

I don't recommend this place to anybody! In the last three years, it has gone downhill! We have…read morewaited forty five minutes when our appointment was at one o'clock right after there lunch they have 3 doctors but they are unable to help us or accommodate us.There's a rule.If you are late, you get charged.But if there are forty five minutes late that's just the "medical field" my dog is an excruciating pain, and they just make us sit there and wait.They do not care.I would not send your dogs here ever

I was able to get my kitties seen pretty quickly, when other vets around aren't accepting new…read morepatients. But the main reason for the 5 stars is that it was wonderful to have them come to us! Dr. McKelvey chatted with me about the cats, my concerns, and looked at our litter box situation before giving me some suggestions- it was about half of the time slot, but very appreciated. On top of that, as soon as the cats were done being "tortured" they got to run and hide in their favorite spots instead of having to deal with a drive home. They usually are unhappy for 2-3 weeks after a vet visit, but within 5 days they're back to normal! 100% recommended!

excellent service. none better. They took great care of our young cat. For a cat better than…read moretaking him sonewhere

Exceptionally friendly staff; reasonable prices; and excellent grooming of our four Pomeranians!…read moreSaw other Poms there coming and going; they looked great, too!

Jenice did a fantastic job! She took great care of Emma. She looks so precious with her bows and…read morebandana! Thank you so much! We hope to see you guys again when we are back in town.

Dr Campbell did a thorough review of my dogs medical history. My dog has severe anxiety and…read moreseizures. The last vet kept upping her dose of phenobarbital and it was not working well. We moved to Oak Harbor in January 2022 and her Vet in FL had her stable. Dr Campbell is researching and revisiting the medication she was on before we move to WA. I find Dr Campbell and her staff friendly. They also fit me in for an emergency for a growth in my dog's mouth.

We had our appointment scat 10:30, and we went back at 11:30. The new puppies we brought in were…read morebarking loudly and disturbing the established customers. They treated our pups for worms before seeing the sample, or I don't know how that works because I didn't see worms in their poop. It was $5 for a sample, $35 for the worm test, per dog. They were going to treat for worms regardless. I'm not sure how other vets charge for vaccines and ear infection medications, but for two dogs it was a grand total of $500.00.

Spent 4 months in Anacortes over winter and one of our pups got sick. Fidalgo Animal Center was…read moreable to get her in pretty quick and treat her. Unfortunately she was diagnosed with Cushings disease but both Veterinarians we saw were thorough and kind and very thoughtful about what her future might be. We appreciate learning all options and not just throwing medicine at the problem.

Dropped my dog off for teeth cleaning at 8:45 am. Called to check on pickup time…read morearound 4:30pm. Was informed 6 teeth needed to be extracted so I okayed it. Asked what time I should pick him up. Was told close to 6:00(they close at 6:00) When I arrived my dog had not recovered from the procedure or from the anesthesia. At 89 it was a struggle getting him in the car and home. Never again will I use this Veterinary clinic. They had all day and chose to put him under this late in the day. All of this and $1900.00 is what it cost me. The poor dog suffered because he couldn't walk, plus he wouldn't open his mouth and they gave me pills for pain which he couldn't take. Conclusion "they are in it for the money only-no caring or concern for my dog"

No one visits a vet ER for fun but while my purpose in being at Pet Emergency Center was stressful,…read moremy experience there was outstanding. Every staff member I encountered was kind, friendly, patient, and helpful. One thoughtful woman went out of her way to bring a bowl of water for my dog (who was not the animal needing care but could not be left at home alone). The doctor who saw my injured cat was generous with his time, answered my questions thoroughly, and had a good sense of humor. Staff members did their best to make sure I did not miss my return ferry and even gave helpful advice on where to find a decent latte at the crack of dawn. When it came time to pay I was expecting a bill in the mid four digits- after all, this is ER care at 3am on a weekend- but the total was shockingly low! I even asked if they had forgotten to add in his bag of meds! The fact that affordable, quality emergency care like this exists is deeply heartening. Winston's eye is, knock on wood, healing well and the care he received was top notch. Thank you so much, PEC team, for helping to make sure my chunky tabby doesn't turn into a pirate.

We had a scary emergency with our boy Teddy and didn't even know where to begin or who to call when…read moreour vet wasn't open. We called in the late evening on a Saturday night and drove almost an hour to find such caring compassionate people at Pet Emergency Center. We had a good wait of course bc it was after a holiday but we waited comfortably in our car where they offered to come and get us when it was time. They let us know ahead of costs so we wouldn't be shocked. The compassion and care by the incredible intake nurse was so needed after our last experience with a vet was so heartbreaking, we left without our dog. We are grateful for this incredible team and express our deepest of thanks!