Absolutely amazing. Such caring and sweet people working there. And my dog felt so comfortable.read more

My first impression of the place was poor as there were no colorful or engaging photos or paintings…read moreanywhere and the waiting room was bleak and the chairs not really comfortable. My biggest concern however was with the way the tech and the doctor directed 90% of their comments and eye contact to my wife and left me feeling completely out of the conversation, even though he's my dog. I have never been treated this way and I won't be using their services again as a result.

We've been 'patients' of Dr Allen for over 25 years. She's…read morebeen our vet through 4 amazing kitties and 2 precious dogs. There is nothing we can say that isn't positive, thankful, and grateful about her and her team. Dr Allen is a compassionate, caring, kind, gentle, patient, and incredibly gifted Doctor ... We are blessed beyond measure to have her as our Vet. Sincerely Grateful, Walt, Steffany, & Gracie Barber

Dr Allen and her staff are a pleasure to work with. As a dog breeder we have used a number of vets…read morein the past and feel that we are in exceptional hands. Our dogs love and trust the doctor and staff, as we do. Dr Allen's focused, and yet widely encompassing care, provides so any avenues of treatment. We feel that her knowledge and expertise is only exceeded by her compassion. We count ourselves as very lucky to have her care.

No one visits a vet ER for fun but while my purpose in being at Pet Emergency Center was stressful,…read moremy experience there was outstanding. Every staff member I encountered was kind, friendly, patient, and helpful. One thoughtful woman went out of her way to bring a bowl of water for my dog (who was not the animal needing care but could not be left at home alone). The doctor who saw my injured cat was generous with his time, answered my questions thoroughly, and had a good sense of humor. Staff members did their best to make sure I did not miss my return ferry and even gave helpful advice on where to find a decent latte at the crack of dawn. When it came time to pay I was expecting a bill in the mid four digits- after all, this is ER care at 3am on a weekend- but the total was shockingly low! I even asked if they had forgotten to add in his bag of meds! The fact that affordable, quality emergency care like this exists is deeply heartening. Winston's eye is, knock on wood, healing well and the care he received was top notch. Thank you so much, PEC team, for helping to make sure my chunky tabby doesn't turn into a pirate.

We recently had to have our 17 year old cat put down on a Sunday, of course our normal vet clinic…read morewas closed and we did not want to wait another day. We took our cat to the Pet Emergency Center and as miserable as that experience always is, they did a really good job and made the process fairly smooth. The veterinarian was a very nice warm person, and she did a very nice job with our cat and it went flawless. I would recommend the Pet Emergency Center to handle your needs if your normal vet is too busy to see you, as our vet always is. They have ample parking, and got us right in.

I have been coming to Dr Ron with all my animals for 40 years. He is so knowledgeable about…read moreeverything. He loves all the animals he helps, and he is so caring. His whole staff over the years, even with them changing, have been wonderful too.

Dr. Ron is amazing! He truly cares about people & their pets, always striving for the best…read moreoutcome. Reasonably priced, too! Super busy (hard to get an appointment), but that's what happens when you provide quality care. #Veterinarian #Pets #Doctor #Care #AnimalLover

My husky got a gash that needed stitches after playing a little too rough with my other husky. I…read morecalled VEG, and they told me to come on over. I was there in 5 mins, I immediately liked the open plan floor where you can stay with your pup as they're treated. The staff were kind and friendly, took great care of my pup and were out the door all stitched up within about 90 mins. I was able to stay with her as the sedative kicked and keep her relaxed while she was disoriented. Such a different experience to other clinics and definitely would go back. Not sure on the value as don't have a comparison, but it was ~$1k for a few stitches, antibiotics, cone and pain meds. Free removal of the stitches after ~10 days too.

So thankful for VEG and the prompt and compassionate care they gave our dog, Penny. The doctor…read morewalked me through all of our options and took amazing and gentle care of our girl in her last moments. When it was time to say goodbye we were taken to a private room so we could spend as much time as we needed together. They made sure it was a peaceful passing for Penny, but also regularly checked in on me and explained everything kindly and thoroughly. I would like to especially shout out Ashton, who was kind enough to make Penny a beautiful plate of sweets and even shared her own piece of pie. It was so helpful to be around such a caring individual at the worst moment of my life. We had taken Penny in once before, and my husband and I both appreciated the set up of the clinic - you can see your animal being cared for and be with them every second. We didn't ever stay overnight with Penny during a hospitalization, but what an amazing thing to be able to be with them the whole time. Other emergency vets aren't like that. Thank you, VEG!

If you have to go to the emergency vet, this is the place. My husband and I loved that they allow…read moreyou to stay with your pet throughout the process. We went on a Sunday afternoon because our dog got stung by a bee and was having an allergic reaction. They were very quick to help us, all of the vets and techs were warm and understanding, along with walking us through each step. The bill ended up being a lot cheaper than what we expected, and they gave us info about what we could get at a pet store for a lower price for follow up care. That was so appreciated! We've recommended them to all the pet parents we know in the area. Hopefully we won't need to visit them again, but if we do, we know our pet will be in great hands.

the last thing a pet owner wants ahead of a long weekend is a trip to the emergency vet; actually,…read moremost pet owners i know aren't excited about emergency vet visits at any time of year but when they happen and you want to make sure your fur baby is ok, you go, regardless of the costs involved. late last week i made the decision to take my dog in with an issue i've seen him have before but this time all my efforts didn't curb the symptoms and i decided i'd get a jump on what promised to be a full emergency waiting room ahead of fireworks and loud noises. the closest VEG location to me is in interbay but when i called they suggested i go to lynwood, federal way or redmond because they were already slammed. so up to lynnwood we went and when we walked in, i got an introduction into how differently VEG locations handle things. each pet/human is greeted and triaged. the open concept of seeing everyone working and every other patient out in the open may be different from what you're used to but it demystifies things for sure. you're not left wondering what's happening to your pet behind closed doors. and in an emergency when your cortisol levels may already be elevated this is most likely a welcome difference in protocol. we were ushered to an alcove with a couch and someone came over with a laptop to get details and reasons why we were there. minutes later a tech and vet arrived and we talked to them. she patiently listened and said she'd develop a plan for how to investigate what was going on and in retrospect i appreciated that she didn't go straight to imaging and other costly testing but decided to go the route of labs/biochemical diagnoses to rule things like pancreatitis out. once she left us, i got a text message with a quote and link to pre pay. having done that, we waited a bit longer and another pair of staff arrived to draw blood. we were told it would take about 30min for lab results. we waited, we watched the staff moving around to different patients with different needs levels. eventually the vet returned with lab results and recommendations before another tech came with discharge papers and a goodie bag of sample gastrointestinal foods. all told, we were there about two hours and i was highly impressed with the level of service and care we received. things were clean, the staff all seemed positive about the company they are employed by and they genuinely care about delivering a high standard of care to everyone who walked through the doors, human and animal. one thing i appreciated was that the vet mentioned that i could call or email with follow up questions and also mentioned that if we needed to return, we could go to the interbay location because all locations are connected and would have access to his file/treatments. yesterday we received a follow up text to check on him, also encouraging calls if we have questions. VEG seems to have emergency veterinary service and human customer service dialed in. it's hard to know who and where to go in an emergency but i'd carried the VEG name and number in my phone for years without having a need to use them; now i can say that i'd recommend them based on our experience this past weekend.

We had tried to find someone to do an at home euthanasia for our pup, but no one was available. We…read morefound VEG listed from another hospital and drove over. From the time we came in until we left the entire staff couldn't have been nicer or more caring. They realized quickly that our pup was not doing well if not actively passing and they immediately took care of him to end his suffering, and ours. We were able to take him to a quiet room to process everything and at no point in time were we rushed to leave which we appreciated. While it wasn't home, it was the next best because of the caring and concern of everyone there.

This VEG is not good at all. You would think it is but it's not. The people act like they care when…read moreyou come in. We brought our cat in there who had a UTI. They put us in a room and completely forgot us for like 3 hours. Then I came out to check and like 5 of them were just BS'ing all sitting around talking. We just left at that point after no joke 4 hours. THEN they acted liked they cared again begging for us to stay so they could throw a bill at us for waiting 4 hours. One of the biggest waste of time in my life. I wouldn't recommend this VEG location at all. Had high hopes for them but wah wahhhhhhhhhh (sad trumpet sound)

The care our eleven year old pup received was outstanding. He was diagnosed with mast cell tumors…read moreby our regular vet who estimated he had one to two months. She referred us to VCA in Victoria where Oncological Surgeon Dr. Seguin said surgery was not an option and offered chemo treatment with Palladia. Medical Oncologist Dr. Bowal carefully monitored Ollie's bloodwork and weight, helping him to stay active, bright, and happy for over a year. When Ollie's time to go came, Dr. Bowal, Techs Eva and Matt, and Manager Sarah were astonishingly kind to Ollie and to us. They are all exceptional. My family and I are grateful to them for their skill and kindness. I should mention that this level of veterinary care is expensive and that it was largely covered by our pet insurance with TruePanion, which I highly recommend to all pet owners.

I am so grateful for this hospital. Everyone was amazing. From the super lovely ladies at…read morereception, all the technicians (extra love to Jason from Gus), the very thorough Radiologist Mason Wanamaker, the lovely Dr. Elise for wiping my tears and responding to my texts, my most favourite human these days- maybe possibly ever- Dr. Bernard Seguin for working his surgical magic to save my boy. Yes, it's expensive, definitely way more than I expected, aaaaand I may have cried a fair bit, but for me, worth every single penny. I cannot thank them all enough.

Best veterinary surgeon around. We are grateful to have Dr. Jean in south whidbey.read more

Dr Jeaneen and ALL of the staff are wonderful. They provide caring and personal attention to my…read moreservice dog, Theo and his 2 slightly obnoxious brother cats, Ollie and Fern. The veterinary care is thorough and thoughtful, and you know they see each animal as an important patient. This matters for all pets and especially for a service dog. Thank you team!

I don't recommend this place to anybody! In the last three years, it has gone downhill! We have…read morewaited forty five minutes when our appointment was at one o'clock right after there lunch they have 3 doctors but they are unable to help us or accommodate us.There's a rule.If you are late, you get charged.But if there are forty five minutes late that's just the "medical field" my dog is an excruciating pain, and they just make us sit there and wait.They do not care.I would not send your dogs here ever

Terrible service we came in on Tuesday hoping to save our kitten and they said she was terribly…read moresick and she needed medicine, we paid for the medication to get their sooner and it Still didn't get here for 5 days when we paid extra for it to come in 2-3 days. only in the business for the money they don't care at all for their patients