My experience with Conklin was excellent. I wanted to replace a deteriorating kitchen floor, a…read morerelatively small project. As I was reaching out to several highly-rated small contractors on Yelp, all of whom were either non-responsive or kind of flaky, I also contacted Conklin which has its own showroom in San Jose. Their responsiveness and professionalism was superb, particularly sales agent Didi and installer Marbel, and their price was comparable to the others I had received. I will consider them again for future flooring projects.

I seldom write a negative review, but in this case it's very justified. I have used Conklin Bros…read moreFloor Covering in San Jose for several years. And I always work with the salesperson named Tom. Prior to Tom joining Conklin Bros several years ago, I used Tom when he worked for a prior floor covering company. During the last 20+ years I can recall 16 different floor covering jobs Tom has sold to me and they all went smoothly. Recently, I had a very large luxury vinyl flooring (artificial hardwood) job done and it was horrible. The first installer used a liquid to pour onto wood underlayment to level out a depression. As it dried over the next few days, it leaked into the floor below and down a freshly painted wall. There was no offer by Conklin to reimburse me for the painter to repaint the wall. Also, a leveling compound that is the consistency of toothpaste is used for such a situation, and I have seen prior installers from Conklin Bros use this. When I asked this installer why he didn't use this product he said he never heard of it. Due to health reasons, this installer was unable to complete the job, and a second installer was assigned to complete the work. The second installer left large gaps, a lot more than what is needed for floor expansion, in 3 places and did a horrible job joining a threshold to where it meets the baseboard. A total shlock job. I took photos and sent them to Tom and the installer returned to make the corrections. The installer never made these corrections. Tom called to see when my final payment would be received and I asked if the two of us could meet because the installer is unable to understand what he needs to do despite my sending photos of what needed to be done. Tom, in a very huffy voice, said that he was not going to return and wanted to know when the final payment would arrive. I told Tom that I was not going to pay the $7,000+ balance until the 3 small problems were corrected. Tom said, "Okay then - I'll file a Mechanics Lien on the property" and hung up. First, he cannot file such a lien without first suing me in court and obtaining a court judgment should his case be successful. I decided to pay the $7,000+, less $500 so I could hire another company to perform the corrections. I felt this was fair. For a salesperson who has sold me 16 prior floor covering jobs over 20 years this is how Tom acted. Think how he would treat you if you were using him for the first time and did not have 16 prior jobs under your belt. Stay away from this place and especially Tom. Conklin, currently has horrible installers. - Craig

Such a great experience. Jackie is fantastic- super responsive and provided excellent guidance and…read morereally tried to help us save $ on grout etc. She has an excellent eye for design and was able to steer us in the right direction to coordinate a few different components of the bathrooms' design. Highly recommend!

I was having my kitchen remodeled and needed new quartz counter tops and tile for a backsplash…read more Plus, new carpeting for my living room. Having used Floor concepts to purchase material for two-bathroom remodels, I knew they would be the perfect place to go for my material again. Babek and Jackie are fabulous. Jackie was able to help me choose the all the material I needed. She ordered the samples I requested, was honest with what looked good and made suggestions I never would have thought of - grout with a touch a glitter! Wow, it looks fabulous with the backsplash. She went above and beyond to get me tile when the one I ordered was locked in a warehouse due to Covid19! Which avoided my kitchen completion being delayed - lifesaver!! Babek has quality products and explained to me the difference between prefab quartz and a slab. Plus, he carries the quartz made in the USA! He was able to order it from Southern Ca and it arrived within 1 week. He has used his fabricators - the best by the way - for 20+ years! My quartz countertops look amazing. I also used his carpet installer, who was also fabulous. I received quality service from a local retailer and great prices I highly recommend Floor concept.

We had Sean's crew handle a few jobs for us last year: re-finishing some 30- and 70-year-old oak…read moreflooring in our house, replacing our front door, and installing waterproof laminate flooring in our garage. Each flooring job took about three days, and the front door took one day. Sean and Mark were pleasant to work with, and our floors look brand-new a year later. We have a very energetic puppy, and so far, his claws haven't left a single scratch on the floors. Mark's attention to detail, in particular, deserves praise. He spent hours filling in small holes in some vintage floors, and they look spectacular. Sean also went with us to Home Depot, and walked us through different door options. This was above and beyond what he needed to do. Our house has some seasonal shifting, thanks to Bay Area soils, and Sean and Mark came out a few times, free of charge, to make adjustments to our doors as our foundation shifted with the rainy and dry seasons. I highly recommend them.

I am regretting that I have to write this review, since I really liked Sean. He seemed like a very…read morenice guy. Initially, we were extremely pleased with how he treated us. He was polite, responsive, on time. He came with his wife to talk through the job, and we were sure we would receive an excellent final product. He talked about how great of a quality product we would be getting from him. And even later, when we had run into problems, he promised to make up for all the problems we had encountered with his work, thanking us for the opportunity to let him react to our complaints - but in the end we simply stopped hearing from him and nothing ever happened. Unfortunately the workmanship was very flawed. It was in stark contrast to the quality that he had advertised when he bid for the job. Boards were installed crooked, completely out of level (see pictures when you click the business name). We ended up with huge gaps in between boards, our door was damaged since he tried to trim it from the wrong side and it was never fixed, and the materials he offered to fix those problems were totally inappropriate, as if a layman selected them. Here are a few examples: - In numerous areas we have large and uneven gaps between single boards, as big as 1/4" where the wood wasn't cut properly by one of his employees. Sean admitted he was 'embarrassed' to see those areas, but promised to fix them himself. However, what he came up with was to use a pinkish material as a 'filler' that looked nothing like our wood floor. I looked at the tube, and instead of wood filler it was kitchen caulk! Pink kitchen caulk for hardwood floors. Never heard back from Sean, and we are left with these huge crooked gaps that cannot be fixed. - Our entire hallway wood is so warped that we don't know how our new contractor will be able to tie in the remaining areas. Please look at the attached pictures. - Sean himself tried to trim our door to adjust for the height of the new floor. However, first he mistakenly tried to cut the door from the top instead of the bottom. He left a huge saw cut along the entire top side, but he didn't tell us about it. Instead, we had to ask, and he said "yeah, that was me" and then promised to fix it. That didn't work, and he gave up, after trying to use a wood filler he had bought. He offered to pay to have it painted. He never did. So now we have a door with a saw cut across the top. - Sean installed wood over a trap door for our crawl space, but when he came back to install the baseboards he sealed it the door shut by mounting the base boards such that the door wouldn't open anymore. -Our baseboard were installed with large gaps which required a lot of caulking to fill and the result is sloppy looking. -Short pieces of wood were used frequently, when instead floors should be installed with long pieces. Seams were created right in the middle of doorways. See pictures. -We never heard from Sean again, after according to his own words, he was "embarrassed" and "going to take care of all of this". We had to hire someone else to finish the rest of our house.

This review is a bit overdue, but Bass Family Flooring helped us out when we had a water damage…read moreincident at our home. I trusted them because of a previous project done at my church. They are very easy to work with and have many samples available to help in the selection of the material that best matches your situation. Overall I think they do a quality job at at a reasonable price.

Great products and service. Excellent value. Recommended…read morefor all kinds of jobs. We used them to redo floors in multiple rooms and they got each done in a day.

From beginning to end, Van Briggle is so easy to work with, thoughtful, and really cared to make…read moresure that everything was done properly. This includes prompt responses and being on-time! They walked us through each step and asked questions about what we wanted to prepare a detailed quote for us, getting some details that we had not known about or thought of. Compared to other quotes, Van Briggle was the most thorough and they were competitively priced, as well. They were available within a reasonable time frame and they finished the job on time, even when extra work needed to be done to shore up the subfloor. And, I've never had a company be able to provide so many samples or offer to stain the floor with multiple swatches so that we could get exactly what we wanted. They were so patient and responsive. Our hardwood floors are solid and beautiful, even better than we had imagined! Every member of Van Briggle, from the admin to the project managers to the installation crew were professional and pleasant to work with. I would 100% work with Van Briggle again.

Van Briggle did an exceptional job installing hard floors in our new home. Shawn and Andy led the…read moreproject seamlessly from start to finish, always answering our questions promptly along the way and ensuring our unique specifications were met. Their installation team did top-notch work. Our place looks incredible. Thank you, Shawn and team!

My new subfloor needed to be leveled to align with my old subfloor. Arshan and Jesus were such a…read morepleasure to work with! They provided a reasonable estimate in a timely manner, completed the repair earlier than expected due to a schedule change, and left the floor level and ready for wood installation. I could not be happier to have had Jesus and Arshan help with this tricky repair and would not hesitate to recommend them to anyone needing hardwood floor work.

Silicon Valley Flooring's Maor and his assistant Shawn came to our condo and provided us with…read moreinformation and advice that was very helpful. After discussing the different types of hard flooring, they took measurements and followed up with a competitive quote. After their visit we were better educated and we remain impressed with their professionalism.

We had a great experience purchasing our flooring from Kapriz. The pricing was fair and…read morecompetitive, and the overall service was excellent. A special shoutout to Steve, who was incredibly responsive throughout the process. He was always quick to answer questions, provide updates, and help us with our flooring selection. We also had an urgent additional order during installation, and Steve took care of it right away to make sure our project stayed on schedule. My only constructive feedback is that the color variation in the Polaris line was greater than I expected. While I understand that Select Grade focuses more on minimizing knots and defects rather than color consistency, some of the shade differences between planks were surprising at first. That said, the final result turned out great after proper blending during installation. Overall, we're very happy with both the product and the customer service, and would definitely recommend them to anyone looking for quality flooring at a reasonable price in the Bay Area.

They truly have unmatched selection! They have a delivery option for all the material to get…read moredropped off on the site! I used to use another hardwood floor company for myself and all my clients but now I recommend them to everyone because if you can't find something there then you can't find it at all! You are able to check out samples to bring them to your project site in large format and they have great communication with the front desk. I will continue using them and highly recommend!

We've used Lawrence Flooring before for linoleum flooring in our remodeled bathrooms. It was a…read morerelatively small job with regard to the amount of linoleum but they never made us feel like we were less important because of that! So when we replaced our carpeting, we went back and got the same great service! They are a smaller business versus the corporate stores and thus have better communications between department/people. So the estimator/sales person (in our case (Jack), knows who is going to do the installation and the installer knows Jack. We had a very good experience.

Worked with Jack to purchase and install new carpet and baseboards. Very happy with the whole…read moreprocess. Jack's knowledge of the business was obvious and his communication was good. The timeline quoted was met. The quality of the carpet and pad was excellent. His installers were great and did a really nice job not only with the carpet but also the baseboards - true professionals. I would highly recommend Lawrence Flooring.