We drove from Pismo Beach to Colton to view a 2018 Holiday Rambler Vacationer, which will be our…read morefirst motorhome. We initially spoke with Kaitlyn Mahoney over the phone regarding the motorhome. When we met Kaitlyn in person, she was genuinely a wonderful individual who made us feel like we were meeting a good friend. She took a sincere interest in understanding our wants and needs for this major purchase. Kaitlyn spent considerable time answering all of our questions and thoroughly showing us the motorhome in detail. Her professionalism, knowledge, and friendly approach made the entire experience enjoyable and stress-free. A special shout-out to the other team members as well--Doug, Curtis, and Francisco in Service and Parts--for helping coordinate our needs and ensuring everything was addressed. Last, but certainly not least, Mike provided a complete, thorough, and highly detailed walkthrough of our new motorhome. As first-time motorhome owners, we greatly appreciated the time he took to explain the systems, operation, and maintenance requirements. His patience and attention to detail gave us confidence as we begin this new adventure. Do I have any negatives regarding Mike Thompson RV in Colton? Only one: the starter motorhome package was not worth the value for the price based on the contents provided in the box. Overall, our experience with Mike Thompson RV was outstanding. Thank you to the entire team for making this such a positive and memorable purchasing experience.

We recently purchased a camper from Mike Thompson RV in Colton, CA, and traveled all the way from…read moreMaine to California to pick it up. The communication throughout the buying process was excellent, and we felt confident that we were dealing with a dealership that valued our business. Unfortunately, that changed almost immediately after the sale. Within minutes of leaving the lot, we received an engine oil overfill warning and had to return so excess oil could be removed. The camera system was also not working. We were told it was caused by water from the pressure washer, but we have since discovered that the cameras stop working whenever it rains, raising concerns about a larger issue. Shortly afterward, we discovered multiple chips in the window and an airbag warning light. We immediately contacted the dealership and were told these issues would be taken care of and that we should have the repairs completed and provide the receipts. However, when we submitted a window repair quote, we were told by Dan that it was too expensive and that we needed to find somewhere else. After returning to Maine, we had Mercedes perform a thorough inspection. They found that the airbag system had previously been repaired incorrectly and now requires significant repairs. We were also informed that required service had not been completed, resulting in another significant expense. Despite our prior conversations, we were then told to submit these repairs through our extended warranty. The biggest disappointment has been the lack of communication and the conflicting information we've received. Calls have gone unanswered, including one that supposedly "dropped" with no return call, and we have had very little follow-up despite repeatedly providing documentation. We understand that issues can happen with any camper. What we expected was for the dealership to stand behind the commitments made to us and help resolve problems discovered immediately after purchase. Instead, we are left dealing with significant repair costs and a serious safety concern. We do want to recognize Mike Crossland and Kaitlyn in sales. Both have been incredibly helpful, responsive, and genuinely committed to customer service. They deserve 10 stars for their efforts and have been the bright spot in an otherwise very frustrating experience. We sincerely hope Mike Thompson RV will take our concerns seriously, honor what was promised, and help resolve these outstanding safety and repair issues. We would much rather end this experience feeling that the dealership stood behind the camper we purchased.

I have been passively looking to buy a boat for the last six months. I am a picky person, and I…read moreask a lot of questions, so I am sure I was a bit annoying when asking them questions. If I was annoying, they never let it be known and spent the time with me until I was satisfied. When I decided to pull the trigger (which in a great part due to them) Jason and the entire staff were amazing. From financing (which took all of 15 minutes) to pick up, they set expectations and walked me through the process. What amazed me the most was my experience after I took delivery. I knew going into it that when you buy a used boat, more than likely there is going to be problems with it. And the contract is a "as is" contract. However, when I presented my "list" of little things that needed to get fixed, they obliged me without hesitation. Topline is TopNotch. Don't pay any attention to those haters who gave bad reviews.

Dealt with Corey initially for a Himiway ebike repair. He told me all the right things and so I…read moretook the bike in. The shop is 52 miles from my home but it is the only Himiway dealer near me. When I got there Corey was off and Adam "helped" me. He contradicted everything Corey had told me and said that the charge would be around $540. He also said they would need my battery to test the bike, which Corey said I didn't need to bring. SO I drove home and back with the battery and when I got back to the shop they told me they had looked at the bike and the gear cassette was cross threaded (by the factory) and they couldn't remove it without stripping it and they said they would never be able to get a new one. They refused to service the bike and showed me the door. Himiway has been fraudulent and dishonest concerning the warranty but these guys fit right into that horrible organization. Do not trust these people or buy anything from them.

Customer service for sure, all they had to do was match my other offer…read more They bs'd me about my int rate and I got it done elsewhere for 3% lower then what they offered with no down payment That's a 760+ score with 150k + of yearly income

Just bought a Forest River Rockwood trailer at Giant RV. I Just wanna say I had a great experience…read morewith Christina from finance who gave us the best rate possible. She was so nice, patient and explained everything. When we went to to our walk through? Mike Lopez, who gave us an intense thorough walk-through and explained everything in great detail. We received nothing but top quality here and all our questions were answered. my husband and I've been first time RV owners. I recommend coming to giant RV. The sales person Freddie from Service parts was also a tremendous help to me and buying some of the supplies that I needed. I have recommend anybody wanting to buy an RV go see Omar strictly helpful, and everyone there is really helpful and not pushy to purchase. They have a wide range selection.

I bought a 2003 Tahoe toy hauler that turned out to be a money pit. However, because I had already…read morespent so much on it. I decided to spend just as much to fix it. Unfortunately, I had to take it back over five times to fix the same things. Not to mention the damage created by the things not being fixed properly. The first time was not repaired properly. Overall, they did try and rectify most of the concerns, and they are definitely more reliable than the last place I used. So CAL RV repair in Temecula. Horrible!

Richardsons Fix the way do business…read more I bought a used 2018 TT & an extended warranty from Richardsons in late 2021 took it out for the 1st trip 3 months later. Toilet flushed once then water pressure to toilet was gone. I take my Trailer in for the issue toilet won't fill properly due to low water pressure to toilet only. Kitchen, restroom sinks and shower all have good water pressure. I explain how I feel it might be the toilet valve to Guy A as he takes trailer information from me. 1 week later I get a call from Guy A saying I need a new toilet that run $700 and the warranty don't cover it. I lose my cool explain how it's BS. I just got the trailer from them, I asked don't you guys check the trailers before you sell them some kind of point inspection. The toilet worked for 1 fill then pressure was lost. He apologizes and says he understands I should had been able to use it more... I feel bad so I go into the office apologize to Guy A for losing my cool I understand it's not his fault. He seems to accept my apology so I ask him to help me understand the issues. I ask various questions when Guy B jumps in and says there's build up, could be from city or camp site having poor water and or hard water. I explain I understand, but that build up normally don't happen from 1 fish to the other it takes time. Mean while Guy A went back to speak with the service tech and confirmed that water is flowing to the toilet but then there's build up. I say thank you and say I'm not paying for a toilet. They explain how I'm gonna have to pay $175 for the time spent. I tell them I can't take trailer yet cuz I'm in my car. I return an 45min later with warranty in hand to show that warranty states it covers valves and fittings which I felt is where the issue is. Guy A is on the phone so I'm standing there waiting Guy B asks what I have, I say my warranty showing valves are covered did you guys check the valve? He then replied with yes there is blockage warranty won't cover blockage you need a new toilet if you want it fixed. Guy A gets off the phone and says they were going to let me take my trailer with no charge cuz I didn't sign that section of the paperwork. I say thanks can I pick it up tomorrow. I pick up trailer the next day take it home and in 20 min I have the toilet removed and bypassed the valve and toilet works fine. What really gets me is that there was no attempt to fix my toilet just sell me a new one. Not even a $175 per hour charge and a $30 valve was offered just a $700 new toilet. I really hope that Richardsons as a company can fix how they do business cuz I'm only 2 min away and hope that when I run into a problem outta my capabilities they don't try and take advantage of me again. I spoke with Brad I believe. He was helpful in getting me info. Not sure who serviced the toilet or who told him I needed a new one. Not sure who the guy sitting next to him that said if I wanted it fixed I needed a new toilet was ether. Toilet is working fine now that I fixed it myself so no matter what they say I didn't need a new one.

Been shopping around for some time with so many questions left unanswered, was referred to…read moreChristian here at Marjon and he was able to answer every question I had AND MORE! He knows everything about their inventory right off the top of his head with no hesitation. His expertise made our selection process the simplest and quickest we've ever had to deal with in any purchase! MARJON RV IS THE BEST IN THE BUSINESSES!

Everyone in the dealership is crook. The worst purchasing experience anyone on earth can…read moreexperience. They CHEAT. They LIE!!!!!!!!! Their license should be revoked. They gave us wrong amount to wire money to them. When we caught the error during the walk through, they promise to give us the money back. When the RV delivered, the vehicle is filthy not only dusty but with full tanks of poo and grey water! No pre-cleaning & repair. No special starter cleaning kit like they promised. No disposing of a VERY VERY disgusting smelly mattress with body fluid and sperm stain. The RV delivered on September 10, 2025. We call everyday to ask for the refund. Everyone who answered the phone would tell us the person in charge is not available. The person in charge to issue refund changes from Marcos to Christian to Justin to Jessica to Phil. Guess what? Whoever supposed to give us money back is AWAYS not in that day to talk to. September 23 we call again for the check supposed to sent out on September 22. Because previously they try to fool us again by issuing a small check less than what they supposed to refund. We asked Marcos to send us a copy of the check & confirm the correct amount. He purposely not confirming the check amount and pretending he called us. He is now delusional!!!!! Immoral scammers! Everyone in that whole dealership is CROOKS!

Came in today just to source a part for a Lance camper I just got. I've struggled to find what I…read moreneeded for this older truck camper and figured Dave has helped me before and he would be able to point me in the right direction. He did better than that :) As soon as he saw what I was holding he walked over to his counter and opened a box of them. Another customer had just ordered one, and he ordered a few extra to keep on hand. I left with EXACTLY what I needed in 5 minutes. It was truly meant to be. I've owned multiple Lance units over the last 15 years, and Galaxy Campers has always provided amazing service and support. If you're interested in a camper, or just need parts, don't hesitate to ring them. Absolutely amazing family run business with the kind attention and care you WONT find anywhere else in life sadly. (I'm kind of embarrassed I've never left them review before! GREAT People)

I recently purchased my first Lance trailer and am really enjoying it…read more I would like to thanks Miguel B. at Galaxy for all his help and support in getting my "rig" all set up. He helped with hitch, truck configuration and many other things. A great experience and I would recommend 100%!

Had yet another excellent experience with Quality RV Fast…read morefriendly and extremely quality work at very affordable prices. Wouldn't go anywhere else for our RV repairs. Thank you Lorraine for making us feel like family. Gene and Judy Wagner

Thank you Erica and Lorraine! Wow, you sure know how to do customer service! Always great…read morecommunication; Our first Trailer repair was, done in a timely manner... Then we sold and got into a Motorhome; some repairs needed on the roof, and replacing an AC unit, done! Now we were planning on replacing the Awning to new with electrical, and wow! Right before a big trip that we had planned, you all made it happen again! You guys are the best, we are so thankful for your consideration, and for taking the time to do things RIGHT! I'm sure we will be back for any future needs! R&C Villasenor

Really happy with the purchase- Hugo was really nice and helpful did not pressure like every other…read moresale men Gave me a good deal , I was recommended by 2 Freind's who bought there trailers here and I can see why

Went this morning to look at dump trailers. Maria helped out us before we even walked in the door…read more Super knowledgeable, made the sale within 5 minutes. Went inside and did the paperwork. The guys had gone to lunch when we arrived. Instead of making us wait, SHE put the tires on the trailer and connected it to our tow hitch. She definitely deserves a raise.