I give the camping world at the west boylston mass. location a 2 because the sales service was ok, but the camper package for 1999. I could have got at Wallmart for half the price. Other than that I live in Pittsfield Mass, found a camper online used for 18,000. I drove 2 hrs each way plus the buying time, to look at it and wound up buying it. The sales guy said that everything I bought extra and the camper would be checked out and cleaned before pickup. I was like great thanks. There were problems with the registration so I did a second 4 hr round trip and when everything was set I again asked if everything was going to be all set and they said yes everything will be done and while I was there bought more stuff for camper and truck, I scheduled the camper pickup the same day I was getting the bumpstops put in the back of the truck for towing and while I was there again asked if everything was good they said everything was done and I should have a great first camper time. all together between buying and parts about 23,000 spent. got the camper home and parked on my back lawn and while I was putting things away and putting on the new bumper end caps the I ordered so I could store the new black and grey water hoses I was curious how easy the hoses went on and the ease of operation of the gate valves , So I knelt down on the gras removed the cap and tried to cycle the valve, When I did a 3 inch pipe load of crap came rushing out am me and while trying to get the valve closed ran up my arm and covered my lower body and lawn. After taking a shower I called camping world they came to my home to pick it up said they were sorry and would look into it , I got the camper back a week and a half later and the inside was not even cleaned the air vents looked like a dryer vent screen and the floor was covered with dirt. and all they could say tome is you should never kneel in front of a sewer line unless you know it is empty. I asked 3 different times if it was going to be ready before taking it home and they said everything was set and I should not have to worry about anything and with everything extra I bought I should have a great time. They are not a trustworthy company and I was lied to about the work done . Charles Walbert read more

Had a very bad experience with the service department, I reached out to the manager, he offered me a $100 gift certificate to spend at his store where he makes money and didn't offer any other resolution. Very disappointing! I've e-mailed him about 3-4 times since, no reply. Hoses left hanging underneath Battery wires left hanging underneath License plate fell off on the way home-never found it, because they didn't secure it correctly, or at all! had to go re-register it! They never cleaned the camper, I picked it up dirty Told us they de-winterized it when they didn't. We almost burned out the water heater! There is a tie out thing for a dog, the screws were missing, good thing I didn't tie my dog to it, it would have ripped off and my dog would have been loose. If the papers weren't signed, I would have walked away... read more

Such a disappointment for such a large purchase! We were left on our own to figure out how to resolve the solicited insurance paperwork and registration... No concerns about the customer satisfaction. Just get the sale done and let us figure out the rest... Not sure what the walk around was supposed to do, he didn't know about the unit... The "cleaning people" were smoking cigarettes while "cleaning" ... so disgusting read more

I brought my 40 foot class A Winnebago to Camping World in West Boylston Mass. The service was for a free DE winterization and a 45 point inpsection for $330.00. They talked me into a roof sealing job which they proceeded to let the roof sealer streak down the entire sides of the RV. They said shower was leaking and needed to be fixed. Gave them the go ahead and they left shower parts on the flor of the shower and never installed the new parts. Shower still leaks. Asked them for new windshield wipers and in 4 weeks they said they couldn't find any. Kept calling them to check up on the RV and they kept saying someone would call. They were the most incompetent group of people I have ever met. What ever you do don't bring them anything to repair. They do not communicate, there workmanship is well below par and they do not respond. All they do is try to upsell on work and then do a terrible job if at all at performing that work. DO NOT USE THEM. read more

I would give zero stars if I could. Horrible customer service. Unreliable was not able to deliver on time.

Store was a scam joint. No negotiations. Waste of time with these guys. They added 5000 to my quote without asking. Stay away

Extremely disappointed. The Customer Service has been less than desirable every step of the way. The GM does seem to care. There is one person who has been great. Overall, I do not recommend. read more

I was treated very well by the salesman, John Spent a lot of time going over some of my options and showing me RVs in my price range

Don't go near these guys. I drove my trailer home and never took a single trip. Paid 51K. I wanted to sell it back after 18 months. Roof leaked. Service won't respond after 5 calls. Sales manager won't call back. Total POS! They are hoping I just go away. No customer service read more

Decided not to camp anymore called Camping world West Boylston Ray and Mike both sales Managers were amazing and soooo patient with all my phone calls and questions. Very happy with the end results. Everyone thinks that their camper is in 100% condition ours had a couple of issues and Mike R gave me a couple of choices on how to handle this. He gave me numbers on both I chose one that worked for us and I even called back and asked if he could up the dollar amount and he did. We picked up our check my husband asked to see the issues that Mike R was talking about. We were both upset that these issues were there we had no clue. Shocked to say the least . Mike R was so polite about it and assured us it was fine. read more

Beyond pleased with the customer service I received from Jacob Blood At Camping World in West Bolyston. Not only was he very helpful with all of my questions, he kept a constant open line of communication with me and was upfront with all of the answers to my questions. When we arrived, he had the camper open and ready for us to view, and I was extremely pleased that the price we had discussed over the phone was the price that we were presented at the time of purchase. I would highly recommend that anyone looking to purchase a camper give a shoutout to Jacob Blood. Thank you so much Camping World for my early Christmas Gift. read more

I would give 0 stars if It would let me! we bought a brand new camper a year ago and have had nothing but problems. the day we did a walk through at dealership prior to pick up we pointed out some issues, Such as decals and the fact that the camper was filthy. we asked that it be detailed inside and out and made sure the roof was cleaned. As the roof was beyond dirty. leaves in the gutters and awning. we were told that they would put a claim in for the decals for the camper. We were told "no problem we go through all campers inside and out and test everything" the day the camper was picked up they rushed us out of there with no walk though handed us the keys and pushed us out the door. When we parked the camper at home and started To go through it we noticed that they "rinsed" the outside and didn't touch the roof, the inside had grease stains on the rugs dirt and leaves under bunks and tables. and mouse feces throughout the entire camper. The table was coming apart broken, the captains chairs had rips in them the rail around the dinette had rips in it, a compartment door leaks and needed to be replaced. I immediately Called and emailed them about these issues. we were instructed to bring it back up to the dealership to address these issues. So two days later it was back at the dealership and did a walk through with service and Spoke about all the issues. They did order new chairs, table top, and "some" decals. They "cleaned" the inside but I'm sure our teenage boys could have done a better job and they "washed" the outside and roof. When we picked it up again we were told that they would let us know when the warranty parts came in. When we brought our camper to where it would be as a seasonal we realized that there was still feces showing up. We set traps, come to find out the camper was INFESTED with mice. And when I say infested I mean it was an infestation! We were catching 3-5 mice PER DAY for The entire summer. All winter we kept traps and decon in the camper hoping to solve the problem. They were emailed about this and we were told "not our problem" let's not forget this is a brand new camper. Fast forward to April 2025 first time camping this year not even at out off the grid site, we hooked it up to water for the first time (yes we winterized it) and found out that the sink was leaking. we pulled off the panels inside the camper to make sure we cleaned up all the water. when pulling off these panels we found the damage these mice caused. The nests we found were something I've never seen before. And Ive had campers all my life. Never seen anything like this. so another email was sent and we were told "not our problem" even tho the mice issue had been an ongoing issue. Let's not forget we are still waiting on decals and the warranty work to be done. They tell us to bring it in. Which we do. Dropped it off. With "ok we will take care of this" 4 days later we call over to find out what's going on, we are told they "owe us nothing" we can also pay for the decals (the front cap is all they approved) which were approved by Forest River. The work and install of this work was approved by warrant. Then they told us the damage by the mice isn't there provlem even tho we have emails back and forth about it since April of 2024 and the fact that the lines were never tested with water and the leak is our problem. Ashley the service manager laughs in our faces, she dragged her feet, ran out out warranty and told us "she owes us nothing sorry" we have a year of emails back and forth about all these issues. Right down to the decals. Which was again brought to her attention in February of 2025 prior to the warranty running out. But after multiple emails sent and phone calls with no answer or returned calls even more sent from February to April 2025 she finally emails back in April telling us Warranty is up "sorry" I WOULD NOT RECOMMEND BUYING FROM CAMPING WORLD. EVER! Not any of them. UXBRIDGE dealership Is just as bad. GO ELSE WHERE TO BUY A CAMPER DONT WASTE YOUR TIME WITH THIS COMPANY!! I read more

Total sleazeballs. They quote me a price for my rv then when I get there offer me $3,000 less. The reasons: the 7-pin connector is rusty, there is mold in one corner somewhere, and my personal favorite the roof is dirty. They figure that since you're already there you're not gonna want to take the rv back home. Scumbags. read more

Wish I read these reviews first. I was sold a class C without a marketable title. That is. You can't register it. Get an inspection sticker on it. It's not even supposed to be on the road. Corporate was of no help. That saying if your not happy than I'm not happy is total BS. Cause I'm not even close to happy. It's costing me money as I still make payments on the loan. And payments to insure the rv I can't use. Or even trade in at a different company as it has no title. I've bought many cars and boats in my lifetime and have never been through such milaki ever. Stuck waiting. Never again read more

If you're looking for a camper, do yourself a favor and steer clear of Camping World!#CampingWorld Never have I been so disgusted with Customer Service, or lack there of. Two weeks after taking possession of my brand new 2022 camper I called to report a water leak. Couldn't tell where it was coming from. After being told that a mobile unit would come repair it and them being told they dont have one. They finally pocked it up today. Within 3 hours the Regional Service department assessed it and said it didnt qualify for a full buyback?! And where is this Regional service? On the phone? They'll repair and "get it back to me ASAP" and will they guarantee that next season, assuming I get it back by then, the whole thing wont be full of mold? There's already visible mold on the bathroom vanity. Water runs Under the wall to the far side of the camper under the bedroom wall Im totally disgusted with Camping World (the only positive I have to say is that Steve in Sales was great and Gary, the driver,who tried to help save our camping season was wonderful...every other interaction, when you can actually get a response, has been awful! If it was possible to give negative stars, I would read more

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I would suggest you go elsewhere if you want service....call backs, responses to emails etc. When this was Flagg RV it was very good, now that its camping world, service is horrible. I have had my trailer there for now 2 months, originally August of 2021 3 times....parts were being ordered, but never were ordered, they looked at it, and then still never ordered the parts....now supposedly the parts were ordered and they were the wrong parts....and then no response when I am told I will get a call back, does not happen...I have NEVER had service for anything this bad.....Do NOT use them....its to bad they do not have reliable, service oriented people... read more

Unfortunately they now cover Venture RV's instead on Mann's Rv. We have purchased from Flagg in the past but now we run from Camping World. They all have a terrible reputation but I gave it a try. All prices are $5000-10000 higher than all other dealers. You can't get info out of them and it was a total waste of time. The other New England dealer had become a Camping World as well. I have contacted Venture RV to find the closest dealer outside New England. I also let them know what their change to Camping World will mean to their sales. read more

POSSIBLE SCAM. I ordered an item online and was told when ordering it would be there on Wed with the 2 day priority shipping. Tuesday I called, because I didn't get a shipping confirmation. They say the item was on backorder (nothing was said on the website) and they just got some in. They say it will be here on Thursday. Wednesday I get the shipping confirmation and it doesn't have any tracking information for some reason. I don't even know if I'm going to receive the item. I would stray far away from this company. read more

My wife and I are staying in our camper up until the end of the year and we are going through propane very quickly Mus docking in my daughters driveway LOL! The people in their propane service and sales area are fantastic. I called and was going to be late to pick up some propane and refill my tanks and they stayed open a little extra just for me. Also filling up propane tanks at camping world is so much less expensive than at gas stations or using blue rhino.They fill up propane by the pound and you wind up paying about five dollars or more or less per tank compared to other options. Highly recommended and very friendly service! read more

Zero stars! I have had nothing but problems with this company since Camping World took over Flagg RV. Poor communication! I'm so disappointed. We bought a brand new camper. I have had the run around at every call I have made them. I ordered a part and was promised with in a week. Weeks go by I call again. They don't see the order. This has happened all summer. I am now closing up my seasonal. I went the season with a leaky freezer,broken microwave and a missing part for a heater. They suck! Never again! Call someone else!!! read more

I typically do not like to write negative reviews; however, this deserves a negative write-up. First, I will start out with the positive. Our sales rep did really well in negotiating with us--worked out a pretty good deal. Secondly, the financing part of the deal went really well. It was all downhill from there. When we went to pick up our RV, during our walkthrough, we noticed some things that needed to be fixed. No biggie. We waited for two weeks, but no updates, nothing. So I called them. When I asked what was going on they said they were waiting on the warranty approval from the maker. Another week went by, and another call, told me again that they were waiting on warranty. So, I called the manufacturer, and what do you know, they do not have any warranty submissions. Flat-out lying to me. So, I called Camping World corporate office, where their slogan is, "If you are not happy, Marcus is not happy." They connect me with a case manager. She called and left a message the next day, which I was not able to answer. I called the case manager back 5-6 times for over a month--not one call back. I was also in contact with the general manager of the West Boylston Camping World. He promised he would take care of everything and keep me up to date. However, each week that went by, I had to call them to find out the status of my RV. They had my RV for 6+ weeks before I was able to pick it up. This was during peak camping season here in New England. We actually had to cancel 2 reservations. Then when I picked it up, one of the things they were supposed to have fixed (a façade) came crashing down on the floor as we opened the RV, and the power jack was not working. After spending 3 hours in their parking lot while they fixed everything, I was finally able to drive it home. The GM promised that he would order a new façade. Well, that was three weeks ago, and still no façade and no phone call. The GM promised a $350.00 gift card for all the troubles and said it would be mailed to me 2 weeks ago--guess what? Still do not have it. I called the corporate office once again, where guess who they connected me with who they said was the best person to handle the situation--my case manager who never once called me back in over a month. I understand things happen--but this is beyond ridiculous, especially with all the lies. I would not recommend ever buying anything from this establishment. read more

I bought my RV right before Flagg sold to camping world. When I received my camper they told me my Topper was on back order. This was in May. 3 times I've called camping world asking for a status and 3 times they said they would call me back. Still no call back. Customer Service does not seem to be a concern for Camping World. read more

Looks like we're in the same boat as others that posted reviews about horrendous service at Camping Word of West Boylston. It really doesn't take much to provide good customer service these days...even in a post-Covid world (and yes, the excuse of not having enough help is tough to swallow when you see 4 people sitting behind the counter). Good customer service is taking a few minutes to return calls or emails, following-up on parts ordered, talking to customers without an I-don't-give-a-crap attitude. Don't lie to your customers or blame others for your lack of effort - be responsible! It's not your fault that manufacturer's workmanship is shoddy these days, but if you're going to sell their products, then you should be responsible for making sure problems get fixed correctly and in a timely manner. Camping World has had our trailer in their possession longer than we have since purchasing it in July 2023. There are no lemon laws in Massachusetts that cover RVs or campers, but we do have an Attorney General...and that's where we're headed next. read more

I would recommend buying an RV from Camping World but under no circumstances should you bring it back for service! After the camping world in boylston had our brand new fifth wheel for five weeks, not only did they not fix the issues I had, when I picked it up the fresh water tank was leaking and blamed us refusing to fix it. oh wait! It gets better! While they had it for the five weeks, again brand new RV, they backed it into another unit damaging the paint, body and awning. That was almost a year ago, to this day they still have not fixed it and have blown me off every time I was told they would take care of it. Skip the warranty work and pay for it yourself with a qualified service professional, it will save you time and a big headache. read more

Sales person was good however finance department made several errors and made the process stressful , the camper was not detailed prior to receiving it, also work was not completed when we were advised it was , also we were told it had no more leaks and during first rain noted leaking coming from above front bed called service and they seemed unsure if it's covered, also during our walkthrough many of the features were not covered and they refused to correct half of the issue read more

We bought our 2021 Puma travel trailer from Flaggs now Camping world and have had issues since day one and no one has helped. The awning broke, toilet broke molding all came off around slides within the first 6 months and I had to call everyday to Ashley Perkins and even to the attorney generals office. Finally they gave me the parts for awning and reimbursed for toilet they didn't even fix! I should mention I had to wait months for the parts. The tires all are junk had to replace those in April with the help of corporate and now our fridge is gone and no one will return our calls or emails for the past month!!! Not to mention this isn't even the original fridge that was in our camper they swapped it cause they needed it for another trailer on their lot! What do I do???? I do NOT recommend buying here to anyone! read more

If only zero stars was an option for the Chichester store. I would never recommend selling a camper to them. After being spoken to extremely rudely not being valued as a customer at all. This location wants to move my camper that they no longer want to a storage lot where I now owe a monthly payment. My camper was in storage for a year and I told them there was no damage to my knowledge but now apparently after they have held my camper for 5 days my slide outs don't go in. This is a huge liability and they won't even return my camper unless I pay them more money when they aren't even buying it. I've bought multiple campers from them over the years but never again. read more

Well, so much for fixing the problem. The national case manager Deanna couldn't even get Ashley Perkins, service manager in the West Boylston location to call her back. Not a chance she is calling me back. So sad that they just ignore their promise to fix something that was in warranty. You ignore customers long enough to make sure the warranty has expired. Time to take my business elsewhere. You would be wise to to go elsewhere too. read more

My aunts review .... 0 stars !! Don't waste tine Or money !!!! Do NOT BUY FROM CAMPERS WORLD in West Boylston. They had my truck for 4 days , said I needed all electrical wiring for 7 way plug, emergency brake etc, found out my truck already had it from MFG. The pulled my truck apart & 4 days later said it was ready, got here and it was still in pieces. TRAVEL CAMPER was purchased and supposedly "prepped" but microwave door didn't work, hot water rod not replaced and the list goes on. We Cancelled the camper & my truck is going to be looked at by someone who knows what they are doing. Camping world told us after they had my truck "We are not in the install business, this is all new to us, we are all learning". We were lied to about pricing, gave us a quote and then next day a different price! BIGGEST SCAM ARTISTS!! STAY AWAY FROM CAMPERS WORLD!!!! EVERYONE PLEASE REPOST SO OTHER GOOD PEOPLE DONT GET SCREWED OVER BY THESE PEOPLE! #CampingWorld #worst, #stayaway, #liars read more

Camping World - West Boylston - RV Dealers Near Me - West Boylston, Massachusetts

I Bought a camper from camping world I had an issue with it they will not warrantee are used camper that's funny you pay enough for it. I would not buy another camper from these people they just don't care about you as little as your problems could be the end retired disabled and just buying it three months ago they will not cover it for salesmanship in my eyes poor salesmanship. so don't go there and buy a trailer once you give them your money they don't care read more

Run as fast as you can!!!! My son bought a camper there and after it was purchased they switched something in it to a different one which was not comfortable. They said they'd replace it so after the item came in my son took it back home to his camper and it didn't fit!! They would not accept pictures showing that it didn't fit, they had him uncover and hook up camper and bring it down there only to prove that it didn't fit!! Then they assured him they were making it right and when the other item came in it still wasn't the same as the original and uncomfortable. He just wants the money that it was worth to go buy one that will fit and be comfortable but what a head ache!! I would never recommend this place! It was totally bait and switch!!! read more

Come to camping world if you want your day ruined or to just be pissed off. I'm a former technician there and they do not care about you or your trailer. There is zero management there. You got better luck going on YouTube to fix the problem you have yourself. That place is an absolute joke. Hiring people then just firing them a week after.(I was not one of them I've been there for years) this place needs to change fast or shut down cause that's where it's going. read more

My experience at Camping World has been horrible. I purchased my park model this year and had it delivered to my campground in April. Since purchasing the camper, I have had nothing but issues with it. The West Boylston store has poor communication skills and it wasn't until I contacted the corporate office that they actually responded. Once contacted, they came out and fixed a few items. However, they did not fix everything and I am now getting the runaround. I have a leaking toilet, cable that doesn't work, a ceiling fan that is defective. These are just a few of the items that are outstanding. I have given the ample time to resolve the issue before writing this review. I am not someone who writes bad reviews as I am a business owner myself. I would certainly caution anyone looking to buy a camper to stay clear away from Camping World (formerly Flagg RV). read more

When you drive up you don't even realize there was a store there. It looks like a small RV sales place. Once you walk in the show room is much bigger than it looks but not nearly the size of a regular Camping World. I gave it for ratings because I did have all the essentials in the common isles for finding stuff easily. But more than anything the staff was really great. Don't expect a regular Camping World but it's still a good place when you need something. read more

Avoid this company - They put my family at risk by selling me a camper with a faulty and aged out carob monoxide/propane detector. If you bought a camper from this location, double check yours - you could be a severe risk. read more

west boylston, ma makes promises to do warranty repairs for long lengths of time blowingus off by stating, the body shop is short handed due to covid, then just short handed then no responses at all... the interior also had repairs to be done under warranty but they were botched... worst service dept ever as they just blow you off waiting for the warranty to expire and then probably charge you for everything... overall manager - he knows what is going on and gives promises but never follows through... the rv manufacturer sent me an online survey and when it was a negative response - they called me promising to get repairs done... 2 weeks went by and not a single call nor email... ..................................................................................................................................... if they want this review removed - get off your asses and stuff done... people do not want to wait forever... read more

this company just bought out Flagg rv and i did not have a pleasant experience here. Took 6 weeks to get my camper even tho I was told it would take Max 4 weeks and so much still wasnt done when I came to my appointment(s). Service department never answered my calls, forgot about my appointment and when I showed up to pick up the camper the battery on it was dead..etc. read more

My husband and I stopped by to see the campers and the majority were locked. No way to see the inside unless you get a sales person. It's not the same as it use to be. No one came out to help either. read more

They lie. Nothing but lies. I purchase my camper from Flagg rv before campers world took over. Campers world delivered it in on June 2nd. I was told they would go thru everything with me. The driver did not know much about the camper. When we wen thru everything we notice missing broken and missing chairs. The chairs did not even match the dining table. Table is black chairs are brown. Also missing v mounts for tv's. Also the auto leveler did not work properly. I was told someone would reach out to me to fix the problems. No one reached out. So I called 4 days later. I was told they Wolof into it. Days go by nothing. I call again and they said the ordered the replacement and set up a repair man to look at the auto leveler They were to come on July 3rd. I called on July 3rd around 11:00 and asked what time they would arrive. I was informed they are not coming . I took the day off. They did come 10 days later. I did receive 2 of the 4 chairs still waiting on the other 2. I have emailed and called and no one has gotten back to me. It is now November camp is closed. (This is a new 2021 5th wheel) I have reached out to corporate and also got the run around, they put me in touch with the same people I was dealing with. Marcus Lemonis phrase, if your not happy I'm not happy is BS. read more