Came in with hubs. He wanted to come check the place out. It's HUGE and very organized and clean…read more Plenty of parking since it shares with the businesses in the same shopping plaza. We were greeted upon entering. We browsed around, not really looking for anything in particular and didn't end up getting anything but it is a very nice and spacious store. Has all sorts of outdoor sports stuff, particularly hunting, fishing and camping.

don't order from here, waited 2 weeks only for a them to send me the wrong item and also not send…read moreanother item I ordered, horrible experience

The owner is a fountain of knowledge about all fire arms related topics. He is well versed in…read moreFlorida gun laws and has been a great education for a newb like me. His prices are reasonable on ammo and reloading supplies and he is honest to deal with. I'll be back.

Couldn't even get a hello from either employee behind the counter when I walked in. Not even a…read more"I'll be with you in a moment". Edit 1: As far as not being able to "wait my turn" I have no problem waiting for help when I can get acknowledgment from staff that a customer has walked in the building, but to be outright ignored is unacceptable in a retail setting. It makes the store very unwelcoming and rather than accept they can approach a new customer in a more welcoming way the owner decided to make my experience my fault. Double one stars. Edit 2: I'd also like to point out my review was responded to within moments of posting, yet I couldn't get acknowledgment in the store.

Awesome customer service from the manager. He even pointed…read moreout an item was on sale that we were looking at! Very nice large selection of merchandise! Great store for sporting goods!

I was already to buy a new gun. I wanted to trade in the one that I had and there were a couple…read moredabs of paint on the site from the owner previous. They wouldn't take the gun on trade because of the three green dots. They lost my business. I grew up in a gun shop. We would've not sent a buying customer away.

Just got back home after visiting this store and I half to say it is one of the best surplus stores…read morethey have a great selection and the workers and very friendly and helpful.

As Mike S. said in his review, most Army - Navy surplus stores are a dingy collection of used…read moremilitary goods, but this store is quite the opposite. The name is actually "Headquarters Army Navy" and they specialize in brand-new clothing, boots and equipment. Most of the customers are paintball aficionados, and they're looking for camouflage clothing, military boots, and paintball supplies which Headquarters Army Navy has in abundant supply. You can also find a great selection of camping and hunting gear, as well as some knives, canteens, cooking supplies, and other equipment to add to your hurricane supplies box. Finally there's also a collection of military and tactical gear including pants, shorts, jackets, holsters, and other specialized equipment. This is one of the few places in town to find PROPPER-brand tactical pants and shorts, along with some heavy duty t-shirts. You'll find Headquarters Army Navy at the little triangular-shaped intersection where Skipper Road meets Bearss Avenue, just to the east of Nebraska Avenue. Watch for the military jeep parked out by Bearss Avenue, and turn into the gravel parking lot.

TL;DR Managment/ownership treats customers and employees terribly, would not spend money here…read more Repeat bad experiences, I'd rather buy online than go back in this store. As an avid adventurer of the western US, I tend to visit outdoor stores wherever I travel to see what their idea of adventure is there and take the chance to upgrade gear that's frustrating to use or worn out over time. I've visited Bill Jackson's on two separate occasions now, heading in each time with about $500 worth of gear in mind to shop for. The first time I came, I got great help from multiple associates and planned to purchase gear off of their advise, but witnessed a confrontation between management and an associate that I recall as mild but disruptive enough it made me leave the store without buying anything. I didn't come back for about 8 months. Now I'm back in town for a few weeks of work before heading on a 2,700 mile bikepacking journey and really needed to grab a few items I hoped they'd have in stock. Being interesting in all outdoor activities, I started talking with an associate about the ski shop they were building the last time I was here. He keyed in that I had ski knowledge from my time tuning skis and custom fitting ski boots out west and started talking to me about part time work as they expected to need some extra hands with ski knowledge and took me to show me their ski selection. To get there, we had to walk through an area that he explained was sectioned off for an upcoming sale, so not yet available, but the necessary route to the still-open ski shop. He made a pretty good case for their ski shop and my wheels were turning about coming to help them out in the fall. On our way back through the sale area, I asked a question about the items we were walking past and the associate was very clear that those items were not available for sale until the official sale start date, but took the opportunity to educate me about them(I knew very little about diving equipment but am curious to learn). I was quickly convinced that a decent snorkeling kit was necessary equipment to enjoy the area and decided I'd get a setup. Before he got a chance to redirect me to where the currently available snorkeling gear was(I could tell it was coming, this area was also tiny compared to the sale area), an angry manager/owner appeared ready to tear apart the kind and helpful associate that had just taught me what I needed to know to spend an extra couple hundred dollars on top of the items I was already planning. I hurriedly left the area while she continued to holler at me and once I passed the threshold of that room I heard her resume berating the associate in anger. I walked myself over to the full price scuba stuff and found another helpful associate, but I could not bring myself to buy anything from this store after that experience. It was not unreasonable for her to ask us to move along since we had stopped in a place we were meant to pass through, but she was incredibly rude to the associate for going above and beyond to take care of an enthusiastic customer. I won't spend money here, that manager is the most unkind person I've encountered since I've been in Tampa. In a town of incredibly kind people, there is no place for that. Very sad, I really wanted to like this store. The associates seem to be knowledgeable and passionate about the outdoors, but they don't deserve to be treated that way.

Melissa was super helpful in helping us pick out a roof rack, as well as other accessories, for our…read morepaddle boarding and kayaking adventures. Store also has a huge selection of everything a person could need for their next adventure!

Great merchandise and always very helpful people. Love the durability and functionality of what…read morethey sell.

Amazing experience with Mark as our associate today…read more He helped me with some new purchases ( for myself and my husband ) and guided me through the new promotion. He also helped out my husband out with an exchange. We had gone to a previous 5.11 at a different location and the other associate gave some recommendations for our exchange issue on his pants. These did not remedy the issue and actually made it slightly worse. Not totally his fault, as he was just trying to help out. But all in all, super happy with our experience today. Mark absolutely saved it for myself and my husband, 100%. He was eager to help, personable, had great product knowledge, and efficient! He even made necessary changes to my account information as well! 5/5 well deserved! Thanks 5.11 team and a special thanks to Mark!

Got ripped off this morning at dicks in brooksville. Bought a pair of boots . Got up to the counter…read moreto pay and noticed they were charging me 25 dollars over the advertised price . The lady at the counter said it was a different color that was less money I told her it was different online and she told me I would h to go online and prove that to her . I was the only customer in the store and had at least five employees within ten feet of me . Horrible customer service

I went to Dick's to purchase a weight bench. The one that I planned to purchase was not delivered…read moreto store the day I was told it will be available. Heather and Phil offered me a great deal on a better bench. I'm very happy with purchase. Thank you Heather and Phil and the rest of you team for an excellent experience at Dick's.

Very nice store. Very good assistance from staff. High quality. It's a you get what you pay for…read morestore.

What a great store for all things outdoor. My favorite part is the level of knowledge of the staff…read more I can't wait to go back and keep preparing for my future hike in Peru. Thank you guys!