Incompetence and inexperienced workers and management. Management in particular is useless. English…read moreisn't a requirement to work here either is the impression you will get. Do not order online, you will very likely regret it.

What a ignorant, bunch of self absorbed, incompetent slew of employees at this location. I don't…read morebelieve any of them enjoy working there. I pulled up one day last week to do some shopping quickly and had a difficult time getting around the carts sticking out into the middle of the lane way for cars to navigate. The garbage bins out front were overflowing. When I talked to a assistant manager, Scott, this guy was as ignorant as hell. I inquired as to why the shopping carts would be out that far...his response, somebody didn't show up for work. Not my problem as a customer I suppose. I also asked about the garbage buns with garbage on the ground...his response..."ya I know." Scott...you need a crash course in customer relations. I returned later unsatisfied with Scott only to talk to Raj. Another assistant manager. Who apologized like 5 times. Raj basically fed me some story he was going to give feedback to Scott who immediately was on scene as I was walking away. The two exchanged words for a good 5 minutes. Judging by the smiles on both faces I'd say they couldn't care less about what I thought or had to say as a customer. I did complain on the Facebook page...but this went no where. I wouldn't dare shop at this location again. It's horribly run. Apparently management is never on site except the assistants. Both times managers were not available. Sure they weren't.

Much cleaner now and the expiry dates are actually checked. I wish the hours were later but it's a…read moresmall city in the north so not likely. Cheap gas and if you go on the right days the parking is enough.

Good store. Parking is always full. And shorten the merchandise row closest tot the tills and it…read morewill allow them to serve people faster. Line up looks longer than it is because nobody can get to the middle tills.

Upon returning to the Prairie mall after a 10 year absence from Grande Prairie, I thought back to…read morewhen I first started going there 16 years ago and realized that while much has changed...even more has really stayed the same. The place feels very modular... like they shipped each wing of the mall in a crate and then cobbled together in a disjointed fashion.. Ie the south wing has an entirely vibe and feel than the north... At least on the north side they got rid of Zellers and put a Target in there. Although I'm not so sure how successful the Target will be, since it has a LOT of competition in the area... Also while Zellers had many faults, it's location in the mall was another nail in its coffin since that area is quiet with little foot traffic. Other changes include a whole bunch of new clothing stores (while many of the legacy stores still remain), that all are priced exorbitantly to cater to the oil money so freely flowing in this town, and excluding those of more modest means. The one thing that has never changed is the teenagers that loiter around everywhere and never look up to any good, although I'm well aware than the average GP teenager probably has more disposable income than I do :( Also the parking situation is rather awful, and all the roads around there need a redo.. Access and exit via auto mobile can be quite stressful, especially around peak times.

The Prairie Mall is impressive to me, especially for the size of Grande Prairie. It has some…read moretrendier stores (ie. Aeropostale, la senza, etc) and some that cater to the older crowd, which is appropriate for the demographic. Personally I never shop at the Zellers in Edmonton, but the one is much more tolerable. And really- where else are you going to go? They do pictures with Santa which is great. There's lots of signs of community outreach- you can really tell that this is the PRAIRIE mall, not a mall just run by big corporations.

This store has improved a lot over the years, but they still do some things which are such pet…read morepeeves of mine, that it generally discourages me from wanting to shop there. First for the good things: Nice clothing section, wide variety of international foods that are hard to find elsewhere in town, good produce section, parking is relatively easy.. My pet peeves: Needing a loonie or toonie to get a shopping cart. For a population that is rapidly advancing in the digital age, few people bother with cash anymore. And even those that do, aren't always going to have loonies or toonies immediately on hand. This has put me off many an impromptu shopping stop at Superstore, as I mainly use plastic and don't feel like having to go stand in line at customer service and embarrassingly have to ask for change like a panhandler. I mean most supermarkets, especially in the US, use digital/magnetic perimeters outside their parking lots so that shopping cart wheels lock when someone tries stealing one...why you'd require your customers to carry a coin purse in order to do any significant amount of shopping in your store is beyond me. Secondly, they don't take AMEX.. every other chain grocery store does.. so whats the problem here? More and more people use AMEX every day for purchases because of miles/insurance etc..so what makes Superstore so indifferent? I mean there's even places like Costco that only take AMEX, so that whole excuse about avoiding amex because of pricing is insincere. Lastly, my biggest pet peeve is a grocery store that asks you how many bags you'll need BEFORE all your items are rung up. I mean seriously, this is a no brainer. And by that I mean they have no brains for doing this. How is someone with heaps and heaps of groceries loaded up on their cart supposed to be able to forecast how many bags they'll need? Are Superstore customers now supposed to be psychic, as well as always carrying around change and making sure they don't use AMEX? When they ask me how many bags I'm going to want, the only answer I can think of giving is "as many as I'll need to empty my groceries into... duuh".. This is just plain stupidity on behalf of the store. So if inexplicably none of the above bothers you, then I recommend this store!!

This is my go-to shopping place. The staff are friendly, the prices are great, and the store is…read morenicely layed out with a special health food isle. The only thing that doesn't make it 5 stars is the prices are often incorrect in the home section. Countless times we've had to get price checks on stuff like Christmas lights, wrapping paper, laundry hampers, hangers, and stuff like that. Usually it was incorrect stocking of the product in the wrong place or wasn't but in their system. I find the staff is never hesitant to double check though!