I've been working with Jeff for over 10 years, and I can confidently say he is one of the most…read moreprofessional and detail-oriented CPAs I've ever met. Every year, he handles my tax return with great care and precision--nothing is overlooked, and he always makes sure everything is done thoroughly and correctly. What I appreciate most is his consistency and reliability. No matter how busy the season gets, Jeff remains patient, responsive, and highly attentive to every detail. That level of professionalism is rare and truly builds trust over time. Because of my positive experience, I also referred a friend's company to Jeff for their business tax needs. They were extremely grateful for the introduction and even told me that Jeff has been a "financial lifesaver" for their company. He helped them navigate complex situations and brought clarity and structure to their finances. If you're looking for someone who is knowledgeable, trustworthy, and genuinely cares about his clients, I highly recommend Jeff. It's not easy to find a CPA you can rely on year after year, but Jeff is definitely one of them.

I had a very disappointing experience with this CPA firm. To be fair, I do believe my CPA had good…read moreintentions, and I understand that mistakes and miscommunications can happen. What really matters in those situations is how a company handles it afterward, and that is where this experience completely fell apart. My taxes may have been filed correctly, but the communication was not clear. I did not want 2026 quarterly estimated tax payments set up, and I never understood that this was what was happening. I believed the amounts shown were a payment plan for my 2025 taxes, not separate 2026 estimated payments. Because of the language barrier and the lack of a clear explanation, I did not understand what I was agreeing to. As a result, more money was taken from my account than I expected, which caused me to become overdrafted. When I reached out to get help resolving the issue, I was hoping they would at least acknowledge the misunderstanding and try to make it right in some way. Instead, when I spoke with William at the end, he was very unhelpful and basically made me feel like I was just out of luck. I was told there was nothing they could do, that I needed to deal with my bank myself to block future payments, and that they would not offer even a partial refund. That response is a big part of why I decided to leave this review. If they had simply handled the miscommunication better, shown some understanding, and at least offered a partial refund or some effort to make things right, I honestly think I would have been okay. On top of that, I feel the $700 fee was too high for the level of service and communication I received. Accuracy is important, but so is making sure your client actually understands what is being filed and what payments are being set up. Overall, I left this experience feeling confused, unsupported, and financially stressed. I understand mistakes can happen, but the way this was handled afterward was unacceptable. I would not use this firm again.

They under promised us and over delivered. We were behind on a lot of 941 taxes over $6 million…read more They got the irs off our back and protected our business. Fast forward we are on an installment agreement that we can afford and have been current thanks to LTG. They removed over 90 percent of these crazy penalties even though the promised us no reduction. I respect LTG and thank you for everything.

I was audited by the CDTFA for sales tax like many others. I called many firms for help. Most…read morefirms didn't even know what CDTFA stood for. Until I found Leading Tax Group. I met them in person initially for a free consultation . I was impressed. They knew everything about the CDTFA. I believe my Attorney use to work for the CDTFA prior to LTG. I didn't need to worry any more. They told me not to attend any audit as they would attend all audit appointments on my behalf. They took care of everything and kept me informed every step of the way. I'm so grateful and happy with the final results. I barely owed them anything. And my fear when the audit started was that I would owe millions of dollars. If you have a sales tax issue with the CDTFA, this is the firm you need to call!

I initially had a positive impression of this firm. My consultation with Mr. Chiao went well. He…read moreclearly explained my legal options, came across as warm and earnest, and made me feel comfortable retaining the firm. Unfortunately, once my case began, serious organizational and communication issues emerged. Although the complaint itself was well written, it was filed with the wrong court and contained an incorrect address. I was never informed of this mistake and had to discover it on my own. Correcting the issue required a change of venue, which cost me significant time and money for an error that was not mine. Communication throughout the case was inconsistent. At times, staff were responsive and reassuring; at other times, follow-up emails went unanswered and seemed to fall through the cracks. When I informed the firm that the opposing party was making threatening communications, my concerns did not appear to be taken seriously. After deciding to retain new counsel, I was surprised by how aggressively this firm interacted with my new attorney during the transition. Even more concerning, when my case files were transferred, I was mistakenly sent documents belonging to a different client. This raised serious concerns about their internal controls and confidentiality practices. I was also charged approximately $600 for work the firm claimed had been completed but which was never included in the file transfer. When I requested a refund, I was told the work had been done and that I would need to absorb the cost, despite having to pay my new attorney to redo it. Overall, this firm's lack of organization and efficiency ended up costing me more time, money, and stress than necessary. Based on my experience, I would strongly recommend shopping around for other firms, even if they are located outside the Pasadena area.

Needed a legal consultation and the attorney thoroughly reviewed the contract, clearly explained…read morewhat we were entitled to, and guided us on next steps. Thanks to their advice, we ultimately got what we wanted. The price was very fair for a one-hour consultation. I would absolutely use their services again if needed.

Brian have been my tax accountant for the past 3 years. Compared to my previous tax accountant with…read moreBrian, he is phenomenon. He is brilliant, he is not lazy (like my previous accountant in LA who did not help me with my donations claims) and he always tries to help me maximize my tax refund. I know there is a lot of other tax accountants who overcharge people but Brian's service is really reasonable priced. Brian provides excellent customer service and he is just a call away when I need consultation over the phone (thinking about getting solar panels and needed to know if I would get federal tax refund). My whole family is going to Brian for his services and I send my friends to Brian to do their taxes since he is such a sweetheart! One thing I would recommend is to make an appointment with Brian during the tax season because he can get really busy with appointments and a lot of walks-in clients. Sometimes I feel bad because I got my whole family there and there's few customers waiting after us, but we made an appointment.. PLEASE MAKE AN APPOINTMENT OR DROP OF DOCS PEOPLE! :) THANK YOU SO MUCH BRIAN, WILL SEE YOU AGAIN NEXT YEAR! :D

Brian is providing outstanding tax solutionsservice -- professional, knowledgeable, and…read moredetail-oriented. He explains everything clearly and always makes the tax filing process smooth and stress-free. Highly recommend his service!

Please read before you come to this place to do taxes. These people are extremely unprofessional,…read moreshady, and do not care about their customers. I had to go here because i was referred by my mom as I just bought a house to get the most tax return. This lady Winnie had no idea what she's doing as we lost money filing our taxes due to her inability to comprehend the best way to get the most tax returns. I had another accountant confirmed that we should've received more from our tax returns. She also quoted us a price for their service, and ended up asking for a higher price later, and they got offended when we corrected them. Also, We asked her a lot of questions because it was our first time owning a home and her manager Valerie ended up complaining to my mom that we asked too many questions and we were unpleasant customers. Valerie, we pay for your service and we should ask you questions if we don't understand something. If you guys quoted incorrectly, we should have the ability to correct you. You need to learn to be more professional and take better care of your customers if you ever want to grow your business. I will pass this to warn many people on review sites as well as friends and family. Please avoid this place at all cost, but if you do decide to go here just be smart at what they are telling you and be an active listener because they will try to cheat you and blame everything on you.

Unprofessional They are very sloppy. Double check your taxes…read more Also, always ask him for the price before, otherwise, he will hit you with surprise!! He Knows who he can take advantage. If he see you are very smart, he might not . However, he will find some way to charge or take advantage from you in the future, one way or the other. I would not trust him anymore. Just Be careful !!

A big thank you to Michael who takes the time to handle my mother's taxes in a kind and extremely…read moreprofessional manner. My mother in her mid 80's gets nervous. Michael Keeps her at ease. She has been going for 4-5 years. Great, trusted and professional services. Highly recommend.

The team at Alhambra Tax services have provided knowledgeable and reliable advice and guidance in…read moretax preparation for many years which makes doing my taxes a stress free experience.. Thanks Michael...

Bad, didn't return my request for assistance, maybe if I was Asian it would've been better.read more

Adam was extremely knowledgeable, easy to work with and timely with his responses. I used him for a…read morefew different services and will continue to use his services.

I had a great experience working with Jerry at Exact Tax. My tax situation was pretty complex and…read moretook quite some time to sort through, but he was patient, thorough, and incredibly helpful throughout the entire process. He took the time to answer all of my questions--not just about my current filing, but also about strategies for both my business and personal taxes moving forward. I never felt rushed, and he made sure I fully understood everything along the way. I'm really glad I found Jerry and decided to make the switch from my previous tax preparer. It was absolutely the right decision. Highly recommend him if you're looking for someone knowledgeable, responsive, and genuinely invested in helping you long-term.

An overdue review... My family and I have been working with Mary to file taxes for 20+ years! My…read morehusband and I drive an hour + every year to see her and it's well worth our time!! Mary and her team do an excellent job with our tax filing. She is very knowledgeable about the tax system and help us save $. Also, Mary is very helpful with our tax questions throughout the year and she responds via email promptly. Her staff are very friendly in the front too!! I recommend Exact Tax to anyone who is looking for a reputable and trustworthy accountant!

I would highly recommend Atty. Steven Chung…read more Atty. Chung answered all my questions with detailed answers. He was very helpful regarding the process, and the amount of time that it might take to accomplish a reversal or compromise from the IRS. I am very thankful for the amount of time that Atty. Chung took to explain all the steps that were needed in order to resolve my problem with the IRS. Thank you Atty. Chung for your patience, understanding, and your willingness to meet me half way. It was nice that I would not have to drive too far to meet with him.

Had a consultation with Steven. He is very generous with his time and knowledge and gave me clear…read moreanswers about my case and what to expect. He may not be he cheapest guy around town but for the confidence and expertise you get I would not hesitate to go to him for any tax questions or issues. He's easy to talk to. Doesn't bs or try to sell you. Give him a call. You won't regret it.

Five Stars Doesn't Do Lagerlof Justice! Lagerlof Exceeded My Expectations!…read more Finding the right probate attorney can feel impossible, especially when you are already navigating one of the hardest times of your life after losing a loved one. After my first experience with a probate firm--where I was wildly overcharged, left with unfiled paperwork, missed court dates, and stranded in a two-year financial mess--I was terrified and skeptical to hire anyone else. Then I found Zach Tripodes, and everything changed. From the moment he stepped in, Zach handled my case with absolute ease, professionalism, and grace. He immediately took charge, cleaned up the major mess left by my previous attorney, and filed the critical paperwork that had been ignored for years. His communication was stellar; he kept me informed, stayed on top of every deadline, and made me feel genuinely supported throughout the entire process. What took the previous firm over two years to mishandle, Zach wrapped up cleanly in just 6 months. Zach is honest, exceptionally skilled, timely, and reliable. My only regret is that I didn't hire him from day one. If you need a probate attorney who truly understands the law and cares about getting the job done right, save yourself the stress and call Zach Tripodes. I couldn't have asked for a better attorney!

After my mother passed away, we contacted Lagerlof, the firm that originally created her living…read moretrust. We followed up by email for three weeks with no response. When we finally called to ask if this was normal, we were met with an unexpectedly dismissive and unprofessional attitude from Victoria Mawhinney, assistant to managing partner Josh Driskell. When I mentioned that even a simple message of condolence and acknowledgment would have been appreciated, she actually scoffed. Her tone was cold and completely lacking in empathy--something you'd expect to be fundamental for a firm handling sensitive estate matters. She also told us that we were "not current clients" because we hadn't contracted additional work, even though our call was specifically to discuss future business. When we asked to speak to her superior, we were told that speaking with the managing partner would require a $250 consultation fee, meaning there was essentially no recourse for the way we were treated other than posting this review. Overall, our experience left us shocked, disappointed, and dismayed at the lack of care and professionalism. I'm sharing this so others can make informed decisions when choosing a firm for estate planning or trust matters.