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    Canales Oficina

    3.0 (2 reviews)
    Closed 10:30 am - 6:00 pm

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    Jeff Huang, CPA

    Jeff Huang, CPA

    4.4
    (124 reviews)

    I've been working with Jeff for over 10 years, and I can confidently say he is one of the most…read moreprofessional and detail-oriented CPAs I've ever met. Every year, he handles my tax return with great care and precision--nothing is overlooked, and he always makes sure everything is done thoroughly and correctly. What I appreciate most is his consistency and reliability. No matter how busy the season gets, Jeff remains patient, responsive, and highly attentive to every detail. That level of professionalism is rare and truly builds trust over time. Because of my positive experience, I also referred a friend's company to Jeff for their business tax needs. They were extremely grateful for the introduction and even told me that Jeff has been a "financial lifesaver" for their company. He helped them navigate complex situations and brought clarity and structure to their finances. If you're looking for someone who is knowledgeable, trustworthy, and genuinely cares about his clients, I highly recommend Jeff. It's not easy to find a CPA you can rely on year after year, but Jeff is definitely one of them.

    I had a very disappointing experience with this CPA firm. To be fair, I do believe my CPA had good…read moreintentions, and I understand that mistakes and miscommunications can happen. What really matters in those situations is how a company handles it afterward, and that is where this experience completely fell apart. My taxes may have been filed correctly, but the communication was not clear. I did not want 2026 quarterly estimated tax payments set up, and I never understood that this was what was happening. I believed the amounts shown were a payment plan for my 2025 taxes, not separate 2026 estimated payments. Because of the language barrier and the lack of a clear explanation, I did not understand what I was agreeing to. As a result, more money was taken from my account than I expected, which caused me to become overdrafted. When I reached out to get help resolving the issue, I was hoping they would at least acknowledge the misunderstanding and try to make it right in some way. Instead, when I spoke with William at the end, he was very unhelpful and basically made me feel like I was just out of luck. I was told there was nothing they could do, that I needed to deal with my bank myself to block future payments, and that they would not offer even a partial refund. That response is a big part of why I decided to leave this review. If they had simply handled the miscommunication better, shown some understanding, and at least offered a partial refund or some effort to make things right, I honestly think I would have been okay. On top of that, I feel the $700 fee was too high for the level of service and communication I received. Accuracy is important, but so is making sure your client actually understands what is being filed and what payments are being set up. Overall, I left this experience feeling confused, unsupported, and financially stressed. I understand mistakes can happen, but the way this was handled afterward was unacceptable. I would not use this firm again.

    CHIAO & WU, LLP - Attorneys at Law

    CHIAO & WU, LLP - Attorneys at Law

    4.8
    (120 reviews)

    I initially had a positive impression of this firm. My consultation with Mr. Chiao went well. He…read moreclearly explained my legal options, came across as warm and earnest, and made me feel comfortable retaining the firm. Unfortunately, once my case began, serious organizational and communication issues emerged. Although the complaint itself was well written, it was filed with the wrong court and contained an incorrect address. I was never informed of this mistake and had to discover it on my own. Correcting the issue required a change of venue, which cost me significant time and money for an error that was not mine. Communication throughout the case was inconsistent. At times, staff were responsive and reassuring; at other times, follow-up emails went unanswered and seemed to fall through the cracks. When I informed the firm that the opposing party was making threatening communications, my concerns did not appear to be taken seriously. After deciding to retain new counsel, I was surprised by how aggressively this firm interacted with my new attorney during the transition. Even more concerning, when my case files were transferred, I was mistakenly sent documents belonging to a different client. This raised serious concerns about their internal controls and confidentiality practices. I was also charged approximately $600 for work the firm claimed had been completed but which was never included in the file transfer. When I requested a refund, I was told the work had been done and that I would need to absorb the cost, despite having to pay my new attorney to redo it. Overall, this firm's lack of organization and efficiency ended up costing me more time, money, and stress than necessary. Based on my experience, I would strongly recommend shopping around for other firms, even if they are located outside the Pasadena area.

    Needed a legal consultation and the attorney thoroughly reviewed the contract, clearly explained…read morewhat we were entitled to, and guided us on next steps. Thanks to their advice, we ultimately got what we wanted. The price was very fair for a one-hour consultation. I would absolutely use their services again if needed.

    K.L.Tax                                 & Accounting

    K.L.Tax & Accounting

    3.7
    (27 reviews)

    Please read before you come to this place to do taxes. These people are extremely unprofessional,…read moreshady, and do not care about their customers. I had to go here because i was referred by my mom as I just bought a house to get the most tax return. This lady Winnie had no idea what she's doing as we lost money filing our taxes due to her inability to comprehend the best way to get the most tax returns. I had another accountant confirmed that we should've received more from our tax returns. She also quoted us a price for their service, and ended up asking for a higher price later, and they got offended when we corrected them. Also, We asked her a lot of questions because it was our first time owning a home and her manager Valerie ended up complaining to my mom that we asked too many questions and we were unpleasant customers. Valerie, we pay for your service and we should ask you questions if we don't understand something. If you guys quoted incorrectly, we should have the ability to correct you. You need to learn to be more professional and take better care of your customers if you ever want to grow your business. I will pass this to warn many people on review sites as well as friends and family. Please avoid this place at all cost, but if you do decide to go here just be smart at what they are telling you and be an active listener because they will try to cheat you and blame everything on you.

    Unprofessional They are very sloppy. Double check your taxes…read more Also, always ask him for the price before, otherwise, he will hit you with surprise!! He Knows who he can take advantage. If he see you are very smart, he might not . However, he will find some way to charge or take advantage from you in the future, one way or the other. I would not trust him anymore. Just Be careful !!

    Lagerlof, LLP

    Lagerlof, LLP

    4.5
    (35 reviews)

    Our Water District has worked with Lagerlof and specifically with Mr. James Ciampa for several…read moreyears, and we are very pleased with the service provided. Mr. Ciampa has consistently offered knowledgeable, professional, and timely legal guidance on matters important to our District. His expertise in public agency and water law has been vital in helping us navigate both routine and complex issues. The firm's support has given us confidence that our District's best interests are always represented. Overall, we are very satisfied with the service provided by Mr. Ciampa and the firm, and we would highly recommend them to any public agency seeking reliable and experienced legal counsel.

    We would never hire Jaime Gonzalez or the firm Lagerlof LLP again. Our experience was one of the…read moremost stressful and costly situations we have ever gone through. We hired Ms. Gonzalez because she emphasized her decades of probate litigation experience. We expected strategic guidance, preparation, and strong trial advocacy. Instead, the representation often felt disorganized, reactive, and far more expensive than we anticipated. We believe we were originally quoted approximately $100,000 for trial and $50,000 for mediation, which we documented in notes at the time. However, our final legal bill exceeded $300,000. Some of the charges that concerned us included large amounts of travel time billed at full attorney rates, multiple attorneys billing for what appeared to be overlapping work, subscription and research platform charges passed through to us, and substantial hours billed by associates and junior staff despite retaining the firm for senior probate trial expertise. What was especially upsetting to us was our impression, after reviewing transcripts and emails ourselves, that there did not appear to have been significant formal settlement efforts before trial despite the enormous legal fees incurred. From our review of the transcripts, it appeared there may only have been limited informal settlement discussions rather than any formal mediation, written settlement proposal, or structured attempt to resolve the matter before trial. A few days before trial, we also received an email asking whether we wanted to discuss settlement "now," despite prior indications that settlement discussions had already occurred. That left us confused about what settlement efforts had actually taken place. Instead of confidently directing the case, Ms. Gonzalez often asked us what we thought should happen next. We frequently were told issues would be addressed or researched, but there often did not appear to be meaningful follow through. We often felt unusually involved in managing aspects of the litigation while simultaneously paying significant attorney rates. From our perspective, trial strategy continued focusing heavily on the wording of the trust document even though we believed the court had already indicated that approach was unlikely to succeed. Reading the minute orders, hearing transcripts, and briefs, it appeared to us that the court was not receptive to many of these repeated arguments. At the heart of the case was the trust drafting attorney, whose testimony was central to the outcome. In our opinion, there were issues we believed raised credibility concerns, including what we viewed as potential conflict issues involving the drafting attorney. However, the cross-examination appeared to focus primarily on arguments that he "did not know what he was doing," which the court ultimately did not accept. We left trial feeling unconvinced that this witness had been challenged as effectively as we expected. We also became concerned about procedural issues throughout the case. Our witnesses were excluded before trial because they allegedly had not been properly disclosed during discovery. The transcript reflected statements suggesting we were responsible for the issue even though we had emails showing we provided witness information and were told discovery responses would be handled by counsel (which we were charged for). As a result, we went into a trial centered on extrinsic evidence with effectively no witnesses of our own. We later learned from appellate counsel that making an offer of proof after the witness exclusion may have been important for preserving appellate issues. We were surprised to later understand how significant that issue could potentially become on appeal. At one point, the court also held a hearing with Ms. Gonzalez regarding failures related to timely filing exhibit lists and compliance with court rules. To us, the repeated explanations involving missed emails, discovery confusion, and filing problems began to undermine our confidence in the representation. In the end, we lost the case, faced exposure to the opposing side's attorney fees, which we do not recall being advised could happen, and were left with over $300,000 in legal bills. We also met with Ms. Gonzalez afterward in an attempt to discuss concerns regarding the legal bill. At that meeting, she stated she would discuss the matter with the partners and get back to us. We never heard back. Unfortunately, that lack of follow through felt consistent with what we experienced throughout our case. We ultimately walked away feeling disappointed, frustrated by the costs, and lacking confidence in the representation we received. Based on our experience, we would personally not hire this attorney or firm again and would encourage others to carefully review billing practices, litigation strategy, and communication expectations before retaining counsel.

    Canales Oficina - taxlaw - Updated July 2026

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