Pluses: They have dry food/snacks, drinks and microwaveable food for sale in the lobby. That is convenient if you don't want to run to the grocery store or order in. Full kitchen The price is reasonable compared to other hotels in the area Minuses: they could do a better job cleaning. Hair in the bathroom, and rotten hot dogs and food left under the sink. Hallways could use a few clean. So their housekeeping could use improvement. They obviously aren't cleaning the rooms thoroughly when guests leave or these things wouldn't be this way. Mixed on the front desk staff. There is an older Indian man who wasn't that friendly. The younger Indian man was extremely nice and helpful. read more

Candlewood Suites Manassas - Rotten hot dogs and other food/trash left in the room. Makes you wonder how thoroughly they are really cleaning the rooms. - Hotels Near Me - Manassas, Virginia

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Apparently, renovations here are a marathon, not a sprint. Getting through the construction zone outside is like solving a riddle blindfolded. Inside? New rooms and stubborn pests are dueling it out. While the front desk service throws points like confetti, it's hard to overlook the uninvited multi-legged residents. Might not be a complete wash for budget-bound travelers, but until the dust settles and the bugs pack up, I'd be cautious unpacking here. read more

Not bad for economical stay! When I 1st arrived I was impressed with the privacy of the building and the keep of the grounds. When I entered lobby, I felt the lobby area could be updated more. There was also a stench that resonated lobby/ registration area. The gentleman that assisted me lacked personality but otherwise, things went smoothly. Once I entered my Room, I was in awe. Very spacious, full kitchen, very comfortable bed and bedding and comfortable climate. I chose this place because I had enough IHG points to book a free room night. I would indeed pay to stay here if I needed to. I definitely plan to frequent this area again in the future therefore, this hotel will see me again!! read more

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I usually only leave positive reviews and have not even done that recently. For this to be an IHG hotel is scary. I stayed for business and did not have the need for lavish amenities, I would have liked to be able to park my car without driving over a 3 foot mound of snow. I was there for a week and the snow was not plowed and was a constant risk walking from car to door. Once inside the smell was pretty bad and the room keys only worked sometimes. I will be hesitant to stay at a Holiday Inn group hotel again. It was worse than described, trying to find something nice to say, but cannot. read more

Where do I begin, from the moment we got here the customer service was poor. My family could barely understand the concierge. The room is nice enough if you can get in. Although it wasn't completely clean, there was a flossing pick under my bed. The halls reek of pet smells and some other ominous scent. The first night the fire alarm went off at around 11PM. It continued to go off for a half hour while the fire department attempted to turn off the alarms. The staff were making pathetic attempts at turning them off. Sooo not great. Second day was uneventful although the facilities like the gym was very unimpressive. The only redeeming factor is the nice kitchenette barring the fact that you can enter your room and not spend 10 minutes in the godawful smelling hallway reminiscent of a gym lockeroom if the athletes were pets. If you do end up staying here good luck. read more

So in the words of my daughter, "this is place is sketch and smells like shellfish!" We're just in town to see my family so it thankfully was a short stay! There was also a damn fire alarm in the middle of the night that woke us up and had to evacuate. That was really scary and awful. The hall ways smell absolutely abysmal. The room was okay, especially the kitchen area but the key cards don't work properly. The beds are smaller than I expected as well. There have to be better hotels at a similar price point in the area. No thanks! read more

Woah, what a start... A very rough start, first of all I was supposed to be in Warrenton and the hotel I usually stay at was totally booked of the weekend with three weddings (they stay there. Their weddings are NOT on premises) so I had to venture out to another hotel, red roof inn? Yechh, Baymont? Sus! Holiday inn express was also booked! So into Manassas, this place had the price line required by my company and seemed to be right off the highway. Book it Dan-o... Until I got there, the road is under construction which made it totally confusing, they didn't warn me for shit. Then when I arrived there at the hotel, they were also under construction with new renovations, the first floor looked like it was hit with a bomb. This did not make me happy with preconceived notions. Outside looked trashy with all the construction debris, the first floor (seemingly was the last floor to be worked on was just as bad, all the supplies were in the hall, boxes, trash, dirt, dust, and so on was besotted all over the place. No concern for first impressions. However, The front desk was great, she explained to me that o have a new room, I think I am the first person to stay in that room since it's reno... The. I go to my room, at first glance it was good, she was right it is all new. The floor is mostly engineered flooring, except around the bed which was carpeting. The bathroom shined and had good pressure. Couldn't complain? Yet... The first night I had to go pee in the middle of the night. ( usually first night in a a hotel, in any location, I can't get comfortable...) I saw something crawl along the floor seam I immediately grabbed a tissue paper and squashed it... ugh... The. It happens again three nights later, I'm sitting in my room in the most uncomfortable lazy boy chair. Along crawls another misguided insect. Another tissue, squash... Two in three days. Not looking good. I understand. Construction, doors are open all day and night. Most of the people who stay here, work on the highways and parked their truck ( all back end in!!!! F#@king pisses me off!) anyways, so I reported to the front desk with pictures and asking for some reasonable action. She suggested that another round of insecticide be made and a thorough cleaning, along with 1000 points on my member club. I really don't know how to rate this... I guess I'll wait until the end, Thursday to tally the final score. Until then, sit tight... UPDATE----... I upgraded the experience to a three star rating. This is one of the times I wish they gave out half stars for doing a little bit more... I unfortunately had another sighting ( yes,#3) went to the front desk and brought up this issue. This time the guy was not as cordial. Would extend the note to the manager and have to deal with the MOD during business hours. I accepted. The next day after work I finally managed to find and have a lengthy discussion with the General Manager of the property. He's a very nice guy, smart, ambitious, personable. Wanted to make things right with me. I asked him about several examples of what would be a good compensation for my experience. He said move to another room, points. I asked if I could mull it over overnight, not a problem he said. The next afternoon, after much deliberation. Emailed him the request, to my fortune, he agreed to comp two nights and honor an additional 5000 points to my IHG membership for my unfortunate situation. ***I want to make this very clear...*** I do not go to restaurants and hotels to manipulate my way for any kind of freebies. I am an ambassador of the hospitality business. Nobody but us folks who actually work in this business knows just how difficult meeting and elevating experiences for all people. I spoke with this gentleman. We had a very nice conversation, in fact we had a few things in common. But I made it clear to him I was not intending to look for a free ride. He understood. As a result I think what I requested was fair, 10 nights stay 2 nights comped. Fair... Made a suggestion to him as well, perhaps informing possible guests that the hotel is undergoing renovations, in addition to the construction that's going on the highway leading up to the hotel. A lot of people who stayed there were construction workers, some were not especially appropriate. With their beer cans strewn around the property and construction remnants still yet to be put in the dumpster. I think that full disclosure is the key. All in all, I wish nothing but future successes to the GM and his team. Thank you for working with me... (Note: I did not post any pictures) read more

Summary: Stay at Another Hotel!!! Door lock issues NEVER resolved combined with TV issues. Platinum Elite Member. My wife and I have stayed at this hotel several times in the last two years. However, this will be our LAST! Checked in fine... then the "fun" begins. Could nto get the TV remote to work - down to the front desk - they give me a "TV" remote, not for Direct TV. Go back down and they give me a second (keep the first) where we were able to watch. But... My room key would not work on my return. Went back downstairs - new keys - still only worked about 10% of the time. Went to the front desk in the AM and asked for new room - fully booked! Would have to either have the staff move all of our belongings when we were gone that day - or - they could have maintenance fix (agreed to the latter). I called the front desk at 5:30 and was told all was well. But... Upon arrival at 9:30 PM, we could not get in. New keys and we finally accessed our room (thanks to "Isiahas" who followed us upstairs. The next morning, same issue. Complained several times including at checkout and was told they would "comp" us with 20,000 points. However, 9 days later... nothing credited to our account. AVOID THIS HOTEL AND USE ANOTHER!!! read more

This is my go to place whenever l come to a show at Jiffy Live in Manassas. It is clean, comfortable and has the amenities of home, but on a smaller scale. Upon check-in, there are free USA Today newspapers in the front lobby. They have free wi fi and an on site business center open 24 hours. Every suite has an electric two burner cooktop, dishwasher, full size fridge, dishes, glasses, pot, pan and microwave. They have a gym and laundry facility on site in addition to a lending locker, where you can borrow board games, movies and other small appliances like toasters, panini makers, blenders nd waffle irons from the borrow closet located on the first floor. They have what they call the Candlewood Cupboard for you to purchase cold cereal and snacks. Standard housekeeping along with laundry services (for any additional fee) are also available. On the outside, they have a gazebo grill area that houses two gas grills and tables for those who want to cook out on the grill and entertain. They even have a shoe brush located outside the door to brush the dirt off of your shoes should the need arise. The only thing missing is a pool and that's why l gave it only four stars! I will continue to stay here as it is as close to home comfort l can get out of town without busting my wallet! read more

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I would stay at this hotel 1000 times over again. We were out for a wedding and ended up in a horrible hotel prior to being transferred to this one. This hotel exceeded our expectations. Not only was it extremely clean and nice, it had a nearly full kitchen, a large amount of channels to choose from on the TV and the people working the front desk were extremely helpful read more

Room 300 was filthy and smelly. There was food all over the kitchen floor from the prior occupants. I had to clean it myself so my dog wouldn't eat it. The room had a nasty, sickly sweet smell, and we only realized this morning that it was a plug in air freshener. We had to brew the coffee in the room to try to kill the smell. The hallway downstairs was filled with large beetles. We didn't want to touch anything in this room or sit on anything. That's the dirtiest I've ever felt AFTER a shower. read more

We've stayed here a few times, mostly when attending concerts. It's a few miles from Jiffy Lube. There are several restaurants close by since it's situated between Manassas and Gainesville. It's a quiet location, in between a Tractor Supply and a church. The rooms have always been clean and comfortable, and since it's an "extended stay" facility there are many convenient amenities. The price can't be beat. When we're in the area this is our "go to" hotel. read more

DISGUSTING. Checking out early because the smell and filth. Room is so run down and walls are so dirty. It also smells like smoke and is supposed to be NO SMOKING. Do not stay here. read more

I stayed at here for a month for work. it was clean and quiet. I enjoy staying at these places as it gives me the opportunity to cook. Unfortunately, my microwave in my room (it is also the vent for cooking) and my ice maker did not work. They did not offer to change my room. They did try to fix it but it was broke the entire stay. Also, the policy on the lending closet makes no sense, someone could borrow something for heir entire stay (which in my case would have been a month) and no one else has access to use it. Their should be a limit on use, 2=3 days and sign it out again if no one else would like to use it. read more

Horrible stay. Had a reservation for two doubles -- none were available when checking in. No problem, how about those pull-out sofas your website promises? Nope. Only select rooms. Ok. How about a roll-away? Yes, but you have to find one? Ok. Find one, please. 14 hours and 4 trips to the front desk STILL no roll-away bed. Also, why bother having a no-smoking policy when every inch of this hotel reeks of cigarette smoke? Incompetent staff. Dirty rooms. I need a shower. read more

It's about what you'd expect. A bit dirty on the hallways. Definitely needs a thorough cleaning on the walls. I will say bed was clean and comfortable. Kitchenette made things better. read more

While the in-room kitchens are nice, the service here made for not the best hotel experience. Televisions were set only for a low-medium volume level. Asking the front desk if they could help, we were told that only the manager could "authorize the code" to turn the TV up and that he'd be out until the following Monday, making hearing the television, especially with the air on, next to impossible. Housekeeping only comes once per week and guests are required to schlep their wet, dirty towels and rags to the front desk to exhange. We were told that housekeeping could 'do us the favor' of dropping by after our 3rd day to freshen up, but we never saw them in our five days there. No free breakfast but there is a small workout room to use. Kitchens come with a couple of small pots and plans and plastic storage containers which is a plus if you'll be cooking and saving food. Not a great experience but not the worse. The staff was friendly but were almost never at the front desk the three times we had to go there. If the managment would step it up, this would be a nice place to stay a few days for the no-frills traveler. Until then, shop around and compare, and take my review into account before booking here. read more

They had a lot of channels on the TV and I spent so much time looking for a decent hotel in the area that the full kitchen was a surprise (not that I needed it for one night) but the WiFi is slow. I thought the room was clean. It seems like they were efficient with containers and condiments for the kitchen area but not so generous about toiletries: they have an area where you can buy food and toiletries. They also have a locker with appliances, books, and movies on display that the staff can retrieve for you. Please note that I booked through Hotels.com and it's a total lie they cannot move rooms around for you. They CAN. They choose not to many times because they have an attitude issue with third party sites. I have stayed at hotels through Hotels.com many times and they ABSOLUTELY can upgrade your room, change your room and fix issues. And they will if they choose to. If they don't, YOU can choose to throw a fit about it, ask for management and make life hell for everyone involved. It just depends on the person. I didn't find the staff very professional or friendly and at one point in entering the lobby very early in the morning, I found pornography playing on the big screen TV which I could not believe. I have stayed in frugal motels and motels in seedy areas and never seen such a bold--and disrespectful--move on the behalf of staff. I travel for work a lot. I have stayed in less expensive hotels with staff that were more helpful and attentive (and who didn't watch X rated films in the lobby--I think the auditor was there 15 minutes from 11 PM to 11:15 PM--who is supervising?) but in regards to feeling safe and being clean, it was congruent with the cost. read more

This hotel was an absolutely miserable experience. I checked in and went to my room which was a non-smoking room, it REEKED of cigarette smoke to the point where my clothes smelled like it when I left. When I asked the hotel concierge to change rooms they stated they were out of rooms and gave me air freshener and plug-ins - what a joke. The air conditioning didnt work properly and the room was warm. Re-fillable soap/shampoo dispensers are a concern for hygiene due to multiple people usage. STAY AWAY FROM THIS PLACE. read more

My stay was 2 nights here and it was good. I had never stayed in a Candlewood or similar extended stay type place. I like it. The room was clean, I loved having a real refrigerator and a sink other than the bathroom sink. I didn't use the cooktop but if staying for a longer time I might have. The dishwasher was great and they provide dishes, knives, storage containers and even a great 2 cup Pyrex measure cup like I use at home for all kinds of stuff. They have loaner appliances if you need more, like toasters, toaster ovens and even a blender if you wanted to make something. This is not a fancy or high end place but I had no problem with the room or furniture. There was a recliner chair which I loved because I use them at home. The upholstery was a bit worn and frayed on that chair but it really didn't bother me. The bed and pillows were very comfortable. The hotel can't do much about other guests and their behaviors but I really like Nancy, the person at the front desk who said she doesn't take any out of control behavior and shuts it down...even when it comes to children. There is nothing worse than guests who think there children are "special" and should be allowed to scream and run up and down halls and disturb other guests. These same people ruin restaurant experiences. I have children and when they were young they were required to behave in public, so it's not like I'm single and hate kids. But I do hate parents who are themselves "children" and do not control and discipline their kids. I only had two complaints; 1-One they can't do anything out: The parking lot is really tight for work trucks. This is a place where A LOT of blue collar contractor type people are staying. There were no roughnecks making the stay uncomfortable, but with all the big pickups and work trucks it was really hard maneuvering in and out of parking spaces with my full sized pickup. A lot of potential for damage. 2-When I entered my room for the first time it smelled strongly of raw onions. Keep in mind this is a place you will smell a lot of food as people cook and order-in, but this was my supposedly clean room. Turns out, there was a plastic storage container in the microwave that apparently contained onions at one time. This was one of the containers the hotel provides. The container and microwave smelled of onions and maple syrup as if the last thing heated in the microwave was something with syrup then at the last minute the last guest realized they had not gotten rid of some onions and dumped them, then put the container in the microwave for some bizarre reason (thinking it would contain the smell? Not!). Housekeeping apparently missed it, so there I had a nasty container that was not disposable and a room wreaking of raw onion. Life can be worse, but this was my one complaint they could have avoided. At least there was a dishwasher with detergent provided by the hotel...I loved that but it is very noisy and runs forever if you don't limit it. So...5 stars means perfect. I cant give a half star so I have to give 4 stars out of five for a slightly less than perfect stay. One of the best stays I have had at a hotel though. I will keep my eye out for these places elsewhere when I travel. read more

I was highly skeptical of this place, however....I left very pleased (p.s. I used to work at a Holiday Inn). The hotel here was very tidy and fresh. Also, the rooms had a lot of amenities that were very pleasant e.g. fridge, stove, and LED T.V. I would stay here again for sure. read more

This hotel was not what I expected. The staff was not very helpful or friendly. I was not given the room that I called to reserve. The air conditioning was out. There was trash and work equipment in the hallways. read more

Five stars all around. No nickle and diming you to death here. Stayed here through priceline for a week. 30bucks/night. Driving range right down the street definitely took precious sleep away. Still have a few tokens left over. No charge for laundry. I even had a watch mailed here I bought on ebay. Found it on my bed one day after work. Clean rooms and very quiet. They have a little store in the lobby with snacks. When I hit the lotto I might move in here for good. read more

My boyfriend and I stayed here for nearly a month with our two cats. His company paid for the room so I don't know what the price was. I do know that they charge $75 for pets to stay up to six nights and $150 for 7 mights+. The room was incredibly clean when we checked in. This hotel only seems to have queen sized beds, no kings, but the bed was still really comfortable. There were plenty of sheets and blankets. The TV wasn't huge but was definitely big enough for a hotel room. We also had plenty of channels but no Cartoon Network, which sucked, because we love our adult swim. The bathroom was nice, clean, and came with plenty of towels. You can exchange dirty towels in the front lobby at any time. The kitchen was definitely the star - stove, full sized fridge, coffee maker microwave and dishwasher, plus it was equipped with pots and pans, tupperware, glasses, coffee cups, silverware, cooking utensils, paper towels, it had everything. It's basically like getting your own small apartment. The room also has a good sized closet with hangers, ironing board, an iron, and laundry baskets. This hotel offers a free guest laundry, free wi-fi in rooms, a computer with a printer located near the lobby, and a gym with plenty of workout equipment. The staff was always friendly and helpful. I wish I could give this place 4.5 stars. The only real negatives are that there is no pool and no free breakfast, both of which are pretty standard for hotels. However, you do have a kitchen so you can stop by a grocery store or the Cupboard and make your own breakfast. read more

Stayed here on several times parking can be a problem but service other wise is great. Great prices clean room quiet never any problems. Front desk was very helpful read more

Rooms are clean but that's about it. The staff is incredibly incompetent. The in room cooktop is currently out of order, reported it to the front desk, and received no help. I usually enjoy staying with this chain but I don't believe I'll stay at this one again. read more

Pet friendly hotel! Which is great and the place was very accomodating. There is a designated pet area in the back but there isn't much grass and there were no poop bags in the holder. There was also some poop not picked up by owners, which is a shame. Pet owners should always pick up after their pets. There is no breakfast but there is the "cupboard" with free coffee but everything else you have to pay for. The suite was spacious and clean. read more

Long wait at both check-in and check-out. Room was not very clean. When we got home, I realized I was charged more then invoice stated. Tried to get it straightened out with Expedia which is impossible. They are the worst. But Expedia did call hotel and told them to refund me. Well to my surprise the hotel charged me again. Mind you this was paid for at the beginning of June for a July trip. I called Expedia and they said they would call hotel manger to give me the refund. Then I was told I would have to wait for manger to come in in the morning. When I called hotel, the manger agreed he charged me again. Well it's like pulling teeth to get a refund. Had to keep calling him back and his excuse was he was waiting for Expedia to give him my card number. Well, you had no problem charging my card the second time. Finally had my husband call hotel and he said he was working on it. Got a confirmation email but refund still has not posted. And, he only refunded me the original amount but not the second charge. Said he didn't owe me that. How do you figure? I will be calling corporate in the morning. My advice, stay far away from this hotel, they rip you off! read more

I'm pretty low maintenance with hotels. Place is clean, thats my biggest requirement. No complaints aside from the wifi. I legit could barely accomplish any sort of work with sending attachments in emails etc. Stream music while doing work? Ha! Spotty at best. In this day and age, EVERYONE has some sort of device hooked up to the internet. So how about bumping up the bandwidth so were not all living in the 56k age. It really is frustrating that my LTE is faster than the wireless. read more

I'm sitting in a room in this hotel right now (proof for the hotel management: code is man1600 this week), and it's 'average' to 'less than average' overall. I am here for an extended time with a large group around 30, and I'm not speaking just for myself. The biggest complaint is that the rooms are musty and have a smell of mildew (which I read an earlier complaint with the management gave it sure is that the problem was taken care of but obviously it has not been). Another thing is that the hotel rooms have motion sensors above the room doors that control the air conditioners. That means anytime that you're not moving in your room in the air conditioner does not come on. I can understand the hotel wants to save money but it is saved at our expense. One of the things that bothered everyone was that the hotel roped off all the handicap access parking. The front desk said that it was to keep the vehicles from being damaged during roof repair the next day, but this forced at least 3 families with members in wheelchairs and special needs to have to park in the church parking lot next door. The front desk offered nothing more than a "nope, sorry" when asked if there were any accommodations made to replace the handicap access that was taken away. If given a choice I would stay somewhere else, but you'll live if you have to stay here...there's just much better out there. The last comment I have, is that I would be wary of the replies from management of the hotel on the site or others because it seems they write what they want the public to read but not with the actual truth is. I remember reading a comment about someone complaining of the mildew smell and the management replied that the problem had been taken care of, but I can assure you that that is not the case as of august 2012. read more

Front desk was very polite and friendly! The beds were amazing and comfortable! Wish we had these all over Texas, they would be my number 1 pick! Highly recommend. read more

I have never written a review but with the exceptional service that we received I just had to write! My 88 year old aunt needed temporary housing, and we choose candlewood suites of Manassas after researching other extended stay hotels in the area. Candlewood was clean, quiet and a great value. Bilal and Jason always asked about my aunt and showed genuine concern for her. Whenever we needed something they were always prompt and courteous. Thanks Candlewood suites! read more

Not really impressed with this place. Stayed 2 nights for a concert. Bed was comfortable. BUT, in room air conditioners are noisey! Our first night we got locked out of our room. We went to the front desk (from 4th floor) and were given new card keys. Not once but three times. So 6 cards total and 3 trips before they finally sent someone up with us to check the door. Then she had to go get batteries to replace them while we waited in the hallway because apparently, the guy at the desk walked away and she had to deal with the desk for a minute. That gets fixed. Then we decide to walk around the property that night. Condoms, in the parking lot. Empty boxes and 3 used condoms. Classy. We go to bed that night. Doze off. 10:15 the phone rings. We leave it and check in the morning. It's the front desk asking how our room is. Wth? Come to find out they aren't suppose to call after 8. Go to make breakfast, knob comes right off stove top. Ok. We use the other side. Good thing there are 2. There doesn't seem to be cold water either. It's lukewarm. I'm guessing that's why the container is in the fridge. You want cold drinking water? Fill it up and put it in the fridge. Coffee got spilled in the cupboard area by accident. We came in after it happened. My fiance cleaned it up with paper towel. I'm certain the ladies husband told someone. It wasn't getting cleaned up. Came in later and it didn't appear that the floor had been cleaned yet. Pretty certain we won't stay here again. read more

Stayed here again, and my second experience was just as good as my first. Very friendly staff made me feel like they cared about my stay, which I don't see too often anymore. read more

Booked a room through booking.com for here. I had a family emergency come up and wasn't able to make it. I called the hotel first to try and see if there was a way that I could get a credit for another night. I didn't even mention getting a refund. The women I spoke to sounded out of it and was not speaking professional at all. For example she was saying stuff like, true, word, ight, no prob and later. If speaking to a friend or someone like that, that's not a problem. But as a professional you shouldn't be using that kind of vocabulary with a customer. She was rude and refused to listen to me and for an attitude with me for asking her questions. I called booking.com and they were willing to refund me my money if the hotel was okay with it. Again I didn't ask for a refund just a credit for another night. The man I spoke with from booking.com said that the manager from the hotel was very unprofessional and wasn't willing to work with him at all. Apologized for being unable to help. At this point I called the corporate and again explain that I had a family emergency and that I wanted to just get a credit. They said they couldn't do anything except for open up a case and someone would speak with the general manager of the hotel and see what could be done. Don't go there! If they are rude over the phone I can only imagine what they are like in person. I didn't plan to have a problem come up and was trying to figure something out that would work for both parties involved. I find it unbelievable that corporate couldn't do more. Wish you were able to give zero stars. read more