We really appreciate the quick response we received working with Ashley and Ray. Both very hard…read moreworkers, honest and communicative. We bought this property not having any experience with living off a well system. Turns out our tank was not holding air and had a leak in the piping system to our house. Ashley got a service person out right away and scheduled us to re-pipe the main. Ray was a pleasure to work with and very hard worker considering the Valley Center summer heat! We will for sure keep their contact information on hand if we ever need them. Price was right on our budget (ie: I didn't have to do the work). Thank you Ashley and Ray for a great experience.

After reading these reviews, I felt reassured that Ben Fain was reliable and honest. Unfortunately,…read moreBen's conduct with me bore little resemblance to all his positive reviews. Here is what unfolded recently ... My vacation home is a 150 miles away from my main home and I am hardly ever there. So I had to trust Ben completely when he said that he had replaced the well pump motor and that the well was now in good working order. Ben was not happy when I asked if it was okay to pay him in several days giving me time to verify the wells status. His previous temporary fix a week earlier didn't work at all, so I was a bit reluctant to pay this time without checking it out. Despite my hesitancy, he demanded that I pay him immediately via a credit card. So I paid in full based on what I believed was his honorable reputation. The well did work for a couple of watering cycles, but 2-3 weeks later it failed once again. Ben went out to investigate and stated that it was a minor issue and that he would fix it in couple weeks. About 2.5 weeks later, with temps close to 100 degrees and a lot of dying plants, I called Ashley his assistant to convey some urgency. She assured me that he would be out in a few days to make the repairs. Needless to say, he never showed up, nor were any of my increasingly desperate calls to his office ever returned.

Called owner Aaron regarding a well issue for a house my wife and I are looking to purchase. He was…read moresuper helpful and informative and concerned about the situation. At no point did I feel like he was trying to sell or pressure me on using his services to help diagnose the subpar GPM issue. He was also kind enough to clear his busy schedule to comeout in a rush to help diagnose/fix the issue. Looking forward to updating my review with even more positive feedback!

Move on! Unethical behavior. Performs services without your knowledge then bills you for them…read more He was hired to do an inspection on a potential home I was going to purchase. There was a repair needed for him to even test and he decided to do it without my knowledge or approval. I don't own this house. He was hired to do an inspection not repairs. If I had known about the issue I would have contacted the seller and would not have allowed for further inspections or water testing of the well. I would have found out at that point that seller was unreasonable and did not want to do or pay for any repairs and would have cancelled and not incurred further inspection costs. But Mr. Whaley did not advise as he wanted to get paid for more work. He claims he could have done his inspections despite the repair. Then why do the repair? He had to test the water pressure, so no, the repair he did is what allowed him to do that. He loves to debate and treat people like they are ignorant as I have been dealing with him for days as he makes every excuse for his bad behavior. I then proceeded with further inspections/costs since I had no idea that he did this repair. The tech for the septic and ac/heat provided reports immediately on the destroyed septic and heat/ac. The cost for repairs at that point was over $100k for the well, septic, heat & ac! My agent spoke to the seller for a price reduction or repairs. They refused. So I had to cancel the transition. I advised all 3 vendors of the cancellation. However, Mr Whaley never provided any reports on the well or the results of the water testing in the 3 week time required. It is now 2 months after his site visit and I just received the well inspection, water report and a bill for $1500!! My agent sent me his quote for $1300. Mr. Whaley explained he charged for the repair I never authorized. Plus, his fee according to him was higher, 1375 + 125 for the repair. The bottom line is if I had known about the repair of the well I would NOT have proceeded with further well inspections or water testing. But he made the decision to not disclose anything. He also made the decision to not send me any reports on the well or water for 2 months, which at this point they are worthless. And he claims that it was my responsibility to remind him to provide reports, that once he knew I cancelled he had no rush to send anything. And now, that he is in breach of contract, he did not provide reports in a timely fashion or disclose his unauthorized work until now, that I owe his payment. He is ridiculous and behaves like a child who takes no responsibility for his actions and engages in unprofessional and unethical behavior. I am sure he will respond to this review with his excuses and will blame me for his bad behavior as he has been doing via email to me for days. All I can say, is move on!

Just sat down to write this review and saw the terrible review from 2017. So hopefully this can…read morecounter that one, b/c I am sorry that gentleman had that experience, but I had Deanna, Sam Crum's daughter and her helpers out here for a very tricky water problem which, in the end turned out to be a LEAK! Which Deanna was the one to point me towards after she spent 2 days doing everything in her power and totally professionally to address the well, as it appeared to me to be a well problem. She came immediately after I called for help. She returned as soon as she could to get started. She returned the next day and stayed and kept working at it til she'd tried every angle. I still haven't even gotten her bill, as she is so busy, and obviously is NOT in it for the money! She takes great pride in her work! And I would recommend her without reservations!

Hello, i just got my well serviced by sam crum water well drilling and what they did includes a new…read morepump,new tank, and a new motor. One thing i can say is they are really fast and on the work until its finished. They had alot of hands on deck and got alot hard workers.Also another thing i can say is i called around and to other businesses and they had the most affordable prices for what i wanted to get done. They also have good customer service and will work with you and whatever problems you have. So If you are looking for easy and reliable service give sam crum drilling a try!!

I had a problem with my well not maintaining pressure for my house and yard. I called Scott on a…read moreFriday late morning and he responded the same day. He diagnosed my problem and made a recommendation and they performed the service in a timely fashion, in an affordable manner snd beyond expectation - the crew even did a few things that went above and beyond the call. Finding someone that you can trust to perform necessary works is increasingly difficult these days, but you can trust Scott and his team to get the job done right! Thank you guys!

Scott the owner was wonderful to work with , he has help build a water well from the ground up and…read more maintenance on our other properties. He is very fair and honest , support small business!

We had Fain drill and install our well 13 years ago and also had them provide periodic check ups…read moreand maintence. We recently had to replace our original pressure tank. After contacting Fain they had two technicians out to our property within a few days. The guys were prompt, fast and resonably priced. While there, they also performed some checks on the pump and electronics to make sure everything was operating correctly. I highly recommend Fain Drilling and Pump to anyone needing a new well or for service of an existing well.

We had a great experience with Fain Drilling. Their team was professional, efficient, and kept us…read moreinformed from start to finish. Everything was completed on time, and the quality of work exceeded my husband and i's expectations. We love our new well. I highly recommend them! Thank you again!!!

Eloy and Clay wasted no time. They worked as a team completing the task in shorter time than…read moreexpected. Their knowledge and skill showed. They are now my "go-to" well company.

We are very happy with the service we got from LO Lynch. They did a great job of replacing a…read morebooster pump on our original well. Most recently they drilled a new well for us and we got great water for our property. The drill process was outstanding. They completed it in a day, along with casing and gravel pack. The pump group then installed a pump, connected electricity and water, and cleaned out the well. There were small setbacks along the way, but the Lynch team stayed focused and saw the project through. We highly recommend LO Lynch for well drilling and pump installation and maintenance.

I had an appointment set up with Valley Drilling to pump out a septic tank. They did not show for…read morethe appointment. The phone number for the business is no longer in service. Looks like they closed up shop and left their customers hanging.

This guys are knowable! Every thing you need about wastewater treatment is here ask for David…read moreengineer. He's not only a great person, but he will help you in anyway that he can so he will save money when you project. This guy is awesome. He will go his way to make sure your project comes out correctly and the best possible price.

I recently purchased land near Sage Road. I obtained récords of the well drilling permit dating…read moreback to 2019, and noticed DeChenne Well Drilling had done the well. Initially the well pump control box was on the floor, and it had been rained on for many months, before closing Escrow my real estate agent hired a well technician to see if the well system was in operating conditions At first the control box wasn't really working, but in the end, he did some software repairs and the well is working perfect! I just thought I'd write a five star review to support this business for doing an outstanding job. The depth of the well is 800 feet currently pumping over 30 gallons per minute!

Excellent communication! Digging a well is stressful'! Russ made sure to communicate every step of…read morethe way. Highly recommend him and his company.

Heritage is always done perfect and professional work on my wells. I would highly recommend them.read more

Great service. Whenever our well acts up they're there to help within hours at reasonable expense.read more