Called owner Aaron regarding a well issue for a house my wife and I are looking to purchase. He was super helpful and informative and concerned about the situation. At no point did I feel like he was trying to sell or pressure me on using his services to help diagnose the subpar GPM issue. He was also kind enough to clear his busy schedule to comeout in a rush to help diagnose/fix the issue. Looking forward to updating my review with even more positive feedback! read more

Move on! Unethical behavior. Performs services without your knowledge then bills you for them. He was hired to do an inspection on a potential home I was going to purchase. There was a repair needed for him to even test and he decided to do it without my knowledge or approval. I don't own this house. He was hired to do an inspection not repairs. If I had known about the issue I would have contacted the seller and would not have allowed for further inspections or water testing of the well. I would have found out at that point that seller was unreasonable and did not want to do or pay for any repairs and would have cancelled and not incurred further inspection costs. But Mr. Whaley did not advise as he wanted to get paid for more work. He claims he could have done his inspections despite the repair. Then why do the repair? He had to test the water pressure, so no, the repair he did is what allowed him to do that. He loves to debate and treat people like they are ignorant as I have been dealing with him for days as he makes every excuse for his bad behavior. I then proceeded with further inspections/costs since I had no idea that he did this repair. The tech for the septic and ac/heat provided reports immediately on the destroyed septic and heat/ac. The cost for repairs at that point was over $100k for the well, septic, heat & ac! My agent spoke to the seller for a price reduction or repairs. They refused. So I had to cancel the transition. I advised all 3 vendors of the cancellation. However, Mr Whaley never provided any reports on the well or the results of the water testing in the 3 week time required. It is now 2 months after his site visit and I just received the well inspection, water report and a bill for $1500!! My agent sent me his quote for $1300. Mr. Whaley explained he charged for the repair I never authorized. Plus, his fee according to him was higher, 1375 + 125 for the repair. The bottom line is if I had known about the repair of the well I would NOT have proceeded with further well inspections or water testing. But he made the decision to not disclose anything. He also made the decision to not send me any reports on the well or water for 2 months, which at this point they are worthless. And he claims that it was my responsibility to remind him to provide reports, that once he knew I cancelled he had no rush to send anything. And now, that he is in breach of contract, he did not provide reports in a timely fashion or disclose his unauthorized work until now, that I owe his payment. He is ridiculous and behaves like a child who takes no responsibility for his actions and engages in unprofessional and unethical behavior. I am sure he will respond to this review with his excuses and will blame me for his bad behavior as he has been doing via email to me for days. All I can say, is move on! read more

attempted to rip off an elderly veteran and charged her $1300 dollars to repair a simple pipe that his friend sabotaged and then took all of her new parts and left her old used poor quality parts and didn't think she would notice possibly because she is nearly 75 years old. Do not hire this shady character he is not to be trusted and the photo's on his web page aren't even near his skill level or should I say there lack of. read more

This guy knows his stuff! Professional. Easy to schedule. Familiar with Ramona. Reasonable prices.

Best pump/well service around. (And no they aren't from North County San Diego:). I called them up when we purchased our house that had a well that hadn't been functioning for several years. I had zero hope that the well would ever operate. Aaron had it running in less than half an hour. It needed a lot of work including the addition of a pressure tank. Aaron got me on the schedule and water was flowing a few days later. The work is outstanding and we couldn't be happier that we now have a water source we can use for our landscaping and animals etc. His pricing is very fair and his work is the best I've seen. read more

See all

I would highly recommend Aaron and his team for water tank replacements or any water work you need. Hood prices are great, he is very reliable and professional and they did they work in a timely manner. read more

Our T value on our booster pump broke and he was the only company that would answer at 4pm. It was dark by 4:30pm. He was at my house at 5:00pm and had the job done in a hour. Super knowledgeable on wells and problems that occur with them. I am positive I will be using them from now on. read more

Aaron has done several jobs for me including well pump and motor replacement, well piping replacement, booster pump and pressure tank installation, holding tank installation, and two well/flow tests. He does excellent work at a fair price. read more

Aaron is amazing! I would definitely recommend North County pump to everyone in fact I have! I thought I wrote a review about two years ago when Aaron first came to my parents house to fix their well pump. Two years ago my parents well pump had stop working and needed to be replaced. My sister had called so many companies to get estimates, and long story short people didn't show up or if they did they never followed through. At that time my dad was in hospice and my mom was caring for him at home. They ended up one week without water. I then took it upon myself to call North County pump and told them the situation and the problem we were having. Aaron came to the rescue. Within a half hour he was there with his crew and got my parents well pump working and water back into their house! He is efficient reliable and he really cares for his customers. Now fast forward a little more than 2 years later, and now my mom had the electrical issue and the panel to the well pump stop working. I called Aaron about 5:30 last night and about 8 o'clock that same night he returned my call. I really didn't think I would get a callback since it was after hours but I was amazed on how quick he was to respond the same day. He went out to my moms house the very next morning before the rest of his calls and got the electrical panel to the well pump fixed and the water restored to my moms house. The customer service from Aaron speaks volumes especially now when so many people don't want to work. I would highly recommend Aaron and North County pump to anyone! He is amazing! Thank you Aaron and North county pump for your amazing service! read more

Aaron is extremely knowledgeable and responsible. He fixed our electrical issue on our well, same day and on the spot. We are adding a second tank and pump and he was #1 on our list to call. Definitely recommend calling Aaron extremely professional and fair on pricing. read more

I found Aaron online to perform a well inspection. I went with the person who had the best reviews and I am very happy that I did! Aaron is highly qualified, knowledgeable, responsible and diligent. He spent three hours to perform a well inspection and performed the task at hand in an excellent manner. He is an amazing young man. His parents must be proud! I would hire him first before anyone else. He has years of experience. I trust his level of service, as he is fair, reasonable and performed beyond expectation. read more

Aaron is an amazing young man. He has been doing work for us for 9 years now and has never let us down. I highly recommend him and his company. Thanks Aaron. read more

Aaron Whaley and his crew are unbelievable. My pumps broke down and I was out of water for two days. North County Plumbing came yesterday at 7:30 a.m. Aaron quickly found the problems and called his crew and started working on getting us water. They didn't leave until 9:30 last night, when the job was completed. Aaron Whaley is fair and reasonable in his prices. He's very low key--and quite young. You would never guess that such a demeanor hides a master plumber--honest, and more than competent. I really can't praise him enough. I got his name from a neighbor who already had sung his praises to me. He's fantastic! read more