My AC died, and like anyone who doesn't speak Freon, I braced for the usual: vague jargon, upsells, and that polite sinking feeling of being taken for a ride as I nod along pretending to understand. But Dustin at Dad's Heating and AC did the opposite. He walked me through the system like a translator. He showed me the leak, explained the low refrigerant, made the invisible visible. Not in a "trust me, buddy" way, but in a way that made me smarter, not smaller. He was hell-bent on educating me and showing his work. Usually, hiring a repairman is a trust fall onto a stranger with a clipboard and a $400 surcharge for something you hope isn't made up. This felt more like auditing HVAC 101: How Not to Get Rolled. It's a throwback family-owned business. Dustin does the repairs, his wife handles the scheduling and phones. It's a toss-up who is friendlier... which is saying a lot. Dad's didn't just fix my AC. They fixed the part of me that expected not to be treated this well. 10/10, would trust Dustin with my Netflix password. read more

I had Dustin come out to inspect my furnace for a second opinion, another HVAC company came out and quoted me 10k to repair my 19 year old furnace and showed me numerous issues with my furnace, Dustin came out and inspected my furnace and told me it's working fine and there were no serious issues and to run when needed, there are still good guy out there, thank you Dustin and your company for being honest with me. read more

Dustin quickly diagnosed the problem with my furnace that was not heating. He explained the two parts that were needed to get it working. He understood that I wanted the most affordable way to get it working. When the parts arrived about 5 days later, he made an appointment to come install them. It took less than 10 minutes. He was punctual, friendly and professional in all my dealings with him. I am not affiliated with him in any way except as a satisfied customer. I would recommend him to my family and friends. read more

I seldom post. But Dads is one of the best most reliable company's I have ever dealt with. They have done service work on our old AC, and they put in a new AC when it was time. They also put in a new AC for my neighbors and they too were very happy with the service. They stand behind their work. They are just honest competent people. I highly recommend them!!! read more

We love Dads! We've used them on several occasions over the years for both larger and smaller jobs. Dustin and his crew are always so polite and so respectful. They're very thorough and reliable and have always been fair with pricing. We wouldn't dream of using anyone else! read more

In 2016 I had Dad's install a new AC unit. The technicians were personable, knowledgable, and I received a reasonable quote for the work. However, after the work was done, I had three extra calls for service over time due to the safety switch coming on. The water wasn't draining from the discharge drain well enough and backed up causing the switch to trip. I just had my fourth service call on the same issue and I used a different company. The new technician showed me how I had zero pitch to the drain pipe; in other words, no downhill slope for the water, just a straight line. The tech purged the line with nitrogen and raised the pipe so there is now a slope for drainage. The rating really should be 2 stars or less for Dad's, but I remember the technician from Dad's being genuinely concerned about the problem. I think he got caught up in how the issue was deemed my fault by the main office because I was running the AC too cold. However, even after running the AC at a less cold temperature, I still had the same issue, resulting in the Dad's technician coming out and purging the line that third time. I'm glad other people have had better luck with the company based on the reviews I'm seeing, but for me, it was a bad choice to use Dad's. read more

Dustin came out to look at the furnace. He had it fixed in minutes. The ignition process was not happening. After a few minutes of cycling the unit and adjustments it kicked on perfectly. Dustin has been my go to guy whenever I have had an issue. Dads are nice friendly people and have fair pricing. Highly recommend for your service needs. read more

My realtor referred me to Dad's Heating...Fast service, very personable, detailed oriented and get's the job done! I needed an inspection of some equipment on a home I'm buying. I am very informed and understand mechanical equipment, so I wanted ALL the details. Dustin was there to provide the inspection and everything I asked, he was able to provide information and an answer. I'm planning on getting a few other properties evaluated with them as they were very efficient and spot-on! thanks! read more

I researched quite a few AC/Heat companies that serviced Escondido and this was one of the 2 top. Let me also tell you that I REALLY did my research after watching the Chris Hanson show on shaddy AC repair men who rip poor people off. My husband and I are first time homeowners. And should I dare say we were naive during the inspection and purchase of this place. When my husband and I noticed how our AC never seemed to be able to drop below 79, we were going to contact our home warranty company. But I thought, I'd be out 60$ that way when I could just get the AC maintained for whatever is needed through someone else (not shotty work from AHS contractors). Anyhow, Dustin came over today. He was late for our appt but it wasn't a big deal to my husband and I. He really took his time to educate me about what filters needed to be replaced, how often, and what condition my furnace and AC condenser was in. He told me my furnace was in tip top shape but in need of minor non urgent fixes. He also came out and checked my AC condenser, took some gauge measurements, and told me that the coolant was maybe a little overfilled but nothing catastrophic. He explained that the reason why my condo never gets cool enough was because it was small for the square footage of our place. But other than that, nothing much was needed for our AC. And he told me he wouldn't charge me for his time to educate us. Wow...okay. In other words, Dustin spent an hour to educate me about our furnace and AC but didn't charge a dime! Dustin gave me some tips on what could be done to make our place cooler, like different windows and more attic insulation, along with a possible vent/fan (forgot exact name) and gave me a quote on each. When the time comes around where my husband and I have some more cash inflow, we will be calling him. Dustin really seemed like an honest guy who I would trust for any AC issues. Only thing is that you have to be patient and make an appt in advance especially during the hot season because he gets booked up really quick. read more

DADS is absolutely the best. They do an awesome job and wont overcharge you. They really care about the work they do and their customers. They have totally redone my house. Duct work, AC, furnace, wireless thermostats with 4 zones and a whole house humidifier. DONT CALL ANY ONE ELSE!!!! Dustin, (the owner) is the best!!!!!!!!!!!!(and Roshanna Love her too!) read more

Service was great . They are honest and don't overcharge. Our a/c was fixed the same day of the inspection. I would highly recommend them.

It's never pleasant to need to call an air-conditioning company, but I do want to compliment DAD's Heating and Cooling for their professionalism. I felt the price for the capacitor was fair, given that we have a rooftop mounted unit. read more

I recently received my 3rd experience with Dad's and I can honestly say that their service is consistent! If I could give them more than 5 stars, I would. Last fall Dad's gave us an estimate on moving our two air conditioners to another side of our house. From the estimate to the completed service, Dad's was always on time and on budget, with service that was above and beyond! In the spring, we felt our air conditioner was running just a bit warmer than it should, and Dad's came out immediately, climbed around our attic, and fixed a tiny leak for free! Even though the area of the leak was not where they worked in the fall, they insisted on patching it for free since this was the first time we turned on our air conditioner since they completed our work in the fall. Incredible! Finally, during the scorching temperatures in September, one of our air conditioners stopped putting out cold air. The timing was terrible since we had family visiting with babies, and two elderly parents. We submitted a request through their web site and they came the next day. One of the factory parts in the air conditioner failed, and Dustin had a replacement in the truck so he was able to fix it in less than an hour. Our bill was not inflated because of the quick service during a high-demand period. We always try to "buy local", so if you're like us and are looking for a local business that is honest, fair, friendly, knowledgable, professional, on time and on budget, call Dad's. They have made lifetime customers of us, and we're happy to encourage others to use them as well! read more

Woke to a cold house and heater not functioning. Went to YELP and searched for a HVAC company with good reviews. Dad's was chosen due to great reviews. Now I know why. Called at 8am, got an appointment with a 2-3 pm window. Nick the tech called early and arrived early. Within 25 minutes I had a diagnosis, quote and repaired heater...and all at a reasonable cost. I highly recommend Dad's! read more

Second time using Dad's Heating and Air! These guys are just downright awesome. After our AC going out by surprise, they generously found a slot for me in their busy schedule in between appointments! The tech that came out was knowledgeable and identified the problem quickly and had a part installed within minutes to get our home cool again. Always recommend these guys to anyone I know in Escondido. Thanks Dad's! read more

What a class act! By far the most professional and courteous staff. From the receptionist to the sales man to the technicians I had the most pleasant experience with Dad's. I had two AC units moved from my back yard to the side of the house (about 10 feet). I was quoted ridiculously high prices by the competition (with at least 10 phone calls/bids). Dad's was not only the least expensive, but also the most thorough in all aspects of our transaction. They genuinely wanted my business and I could just feel it. The AC units got moved. The units work as good as new and the work that was performed looks neat and tidy. They performed several checks to ensure I had enough freon and that my AC was working perfectly. Nobody tried to upsell me. What a breath of fresh air. I highly recommend this company!! read more

I just picked "DADS" randomly from the Internet, and I hit the lottery. My AC was out and I was stressed because weather report predicted 112 degrees tomorrow. So I call "DADS" and an Angel (receptionist) answered the phone. She informed me the owner was out working but she would try to get a hold of him. She called me back and informed me the company owner, Dustin, would be out between 4 and 5, the same day! Wow I was floored. Well Dustin shows up 2 -hours early and repairs my AC unit. He was professional, honest, and repaired the unit within my limited budget. I will use "DADS" for all future AC and heating needs. read more

Amazing service. We had never had our dryer vent in the house cleaned before and Dustin had quite the job! It was shocking how much lint he removed. Probably saved us from a house fire! We will definitely be making this service a regular one. Thank you guys!! read more

No one likes to hear that your ac unit is dead and needs to replaced including me but Dads Heating and Air Conditioning made it as painless as possible. Everyone from customer service to their technicians explained it all and performed at the top level of excellence in customer service. That's extremely hard to find in a company these days but the still got it. If you want quality works at a great price, call these guys. You need look no further. read more

Don't even bother calling them if you have two units. They have set price per unit. the lady answering the phone reads off a price sheet and said the prices are set as per unit $129 seasonal service and $99 diagnostic if it is not working correctly plus the repairs and seasonal service. If your not making two trips or send two repair people then the same price for both units seems extreme. read more

I've found them to be dependable, relatively reasonably priced and have been very happy with the services they have provided to both our heating and air-conditioning units over the last 4 years. They are upfront and honest and somehow manage to have reasonable service windows in even the worst heatwave emergencies. Absolutely no complaints - Definitely recommend them and will continue to be their customer!! read more

After coming home from a vacation to a non functional a/c we desperately called around town for help. They responded the next day & resolved the problem. We were especially appreciative with the good customer service & reasonable pricing. I recommend them for your a/c needs. read more

When I called for an estimate on getting some duct work done I was told I would have to pay a $100 service charge first. I said I didn't need any service just a quote. So, if you call them hold up a $100 dollar bill and see if you really want them. Also,note these type places are specific so ask their specialty first. read more

Great professional service. Dustin came out today to evaluate our to units. He explained all the options and pointed us to the most cost effective solution. From no air to polar in just a couple of hours and a truly reasonable cost. Thanks Dustin ! read more

The BEST! I will not call anyone else again! I have dealt with several other heating and air companies over the past several years and I didn't trust any of them. I had a thermostat issue and some more serious duct problems that I needed help with. After calling Bill Howe ($150 just to come out), ASI ($65 to come out and $125/hr, $65 credited if work is done), Air Temp Specialists ($65 to come out PLUS a "$15 transportation fee", so $80 to show up). I looked online and found Dad's Heating and Air. I couldn't believe all the positive reviews! Now I see why they have such great reviews. I called Dad's and the girl that answers the phone was really friendly and helpful. Dustin, the owner, came out the next day and spent upwards of 20 minutes walking me through and programming the thermostat so that it works, and I understand how to use it. Then he went and checked the furnace which he showed me was full of dust, showed me how to clean it and then took a close look at the ducts. He quoted me a very reasonable price and was very honest. He was easily there an hour and it was only the $49 quoted on the phone for him to come out. I will for sure be using them to fix the ducting very soon. No need to call around again, I've finally found a heating and AC company that I trust and would definitely recommend to anyone. read more

Great service! Dustin showed up right on time, gave me a quote before doing any repairs. 1.5 hours later - voi la! My heater is up and running and I'm a happy warm customer :) Thank you Dad's Heating and Air! read more

Called Dustin since our AC unit and Fan weren't working. He was busy with something and was just about to leave, but gave me a couple of things I could look at on my own. Within 5 minutes I found the issue, which is exactly what he said it would be. Although I didn't use his actual services at my house, he was more than helpful and if I ever have another issue, I will have no problem contacting him for both my personal and business needs. read more

FINALLY!!!! I only regret I didn't find this company sooner. Dads is the 4th company I've had at my house. Dustin came out, was on time, actually even a little early... He was polite, and listened to my explanation of the problem, went up into the attic & found the issues that no one else had. One of the issues had to do with the dampers, which is funny since 2 of the previous 3 companies said I need to add some since there were none, ...So long story longer.... Dustin was here for an hour and 10 mins, charged a reasonable fee for all his investigating and fixing, didn't BS me & try to sell me expensive parts I didn't need like previous companies, and now I have working heat & AC! I'm so happy & relieved it's finally fixed after 2 years. Thank you Dads!! read more

Seriously the most honest and clean company I've worked with. I've worried about our old unit and Dustin came over and gave him his honest quote to fix everything. I felt comfortable talking with him and same day he had my AC up and working again. I would recommend them to anyone. Thank you so much for helping our family. read more

Dustin and his crew are the best heating and air conditioning company in the Temecula Valley, my AC was down on one of the hottest days of the summer and Dustin personally came by and had my system up and running again within 30 minutes, I can't say enough good things about his company. Thanks Dustin read more

Squeezed me in next day which was important as I had a party in the next few days. Tech was really professional and diagnosed the problem quickly. Let me know they would search for the part I needed and would get it installed. In addition only charged me for one truck roll for two visits! Use these guys they are great! My tech was Bradley and he did a great job and was extremely personable. read more

I couldn't be more pleased with the service we have received from Dads Heating & Air. They came out in the fall and did some servicing and replacement of an exhaust fan that had broken at my business. They worked efficiently and were understanding to the fact we are also running a business during the day. They did great work and cost effective. The front office gal, Roshana is wonderful! Not only is she extremely friendly and personable, she has a very personal touch! She remembered that I had recently had a baby. She asked about her and even remembered it was a girl! I would highly recommend this company- they are fair, honest, and do clean and professional work. read more

Our heater at our office went out a few days ago and I was able to call Dads and literally get a next morning appointment, which was really helpful. The technician (Nick) that came in to work on our system was very knowledgeable and really helpful, and ON TIME! A+ for that right there! He explained the entire process as he was doing it and made the whole fix very smooth. We will definitely be using Dads again for more work on our system in the future and I will refer them to anyone looking for an amazing, local heating and air company. read more

My air conditioning was not blowing any cold air throughout my home for 2 days with temperatures hitting over 102 degrees. I called Dads Heating and Air Condition at 9:00 am and they managed to squeeze me in and repair my system the same day. Unfortunately, I did not receive the level of professionalism and courtesy from several other local companies that I called the same day. I am very impressed with this company, and look forward to using them for all my A/C repairs/needs in the future. Respectful employees, fair pricing, quality of work performed,compassionate towards the customer needs was my experience. Thank you guys for doing such a great job in a timely manner. I appreciate all your efforts. read more

We found DADS via Yelp and were happy with the service we received. Dustin came out and seemed like a fair and honest person. I have not had a chance to recommend them to anyone at this point, but I would if the opportunity presented itself. I say give 'em a shot. read more

Luke just came out to service our A/C unit. He checked out the relay contactor, capacitor, and R22 levels. He gave us our options with very little pressure for "optional" items. He was quick to provide the service and was very patient as I pestered him with a continual stream of HVAC questions. We're happy customers of Dad's Heating and Air. read more

We've had issues with our AC unit twice this summer. It's been a pleasure talking with the office staff, they were able to schedule same day appointments and were very courteous. The knowledgeable field representatives fixed the problem and were professional and thorough. I recommend Dad's Heating and Air to all of our family and friends. read more

DAD's Heating and Air just set up our home with a new AC and furnace. They are professional, courteous, and efficient. We recommend them to anyone needing HVAC services. read more

I have nothing but good things to say about Dads Heating and Air. They were a solution to my air conditioning problems during the hottest days this season, they even installed during their holiday. I will always be a satisfied customer. They are priced fair and knowledgeable above their products, did I mention friendly? That they are. read more

Best AC company out there in my opinion. I had some questions about getting zones put into our house to use our units more efficiently. They came over and explained everything to me and they were extremely knowledgeable. Didn't try and up-sale me on the cost of zoning our house. They were on time and very courteous. So happy I found an honest AC company. read more