I've been boarding my dog here for almost two years and have been very happy with the service…read more Everyone who works here is nice and I often get pictures and videos texted to me of my dog while she's being boarded. My dog can be suspicious of new people but the staff is always very patient and I can tell she enjoys her stays.

Waited for my dogs second grooming to post, It's a very pretty shop and the girl who works at the…read moredesk is very nice. I didn't meet the actual groomer but she did a great job. So happy I found this place (my groomer in long island city closed down). I think it's reasonably priced for the area. Highly recommend!

I want to share a disturbing experience we recently had with Pet Island…read more My dog vomited after chewing on an American Pet 6" Bully Flosser I bought from them. Soon after, I noticed several worms on my floor and wool carpet. I immediately took the stick away and found it was crawling with worms. During that same purchase, I also bought a bag of ACANA CHEWY TENDERS, which the staff had recommended. After discovering the worms in the bully stick, I checked the package of treats and saw that the Best Before Date was 17/11/2024. Considering I bought it on the evening of 11/14, that only gave us three days to use the product before it expired! While it's possible that the staff were unaware of the issue with the bully stick, knowingly selling a product with such a short shelf life is unacceptable. I went back to the store to request a full refund for both items, but the staff/owner refused. They argued that the treats were still fine because a large dog could finish them in a single day and mentioned that since I bought them at a 50% discount, I should bear the responsibility. What upset me the most was their complete lack of concern--they didn't apologize for the worms or even ask if my dog was okay after chewing on the infested stick. Their cold attitude toward animals and rude behavior left me very disappointed. For us, it's not about the money; it's about being a responsible retailer. If you shop there, please be vigilant and thoroughly check any products before giving them to your pets! I prefer supporting small local businesses over big-box stores, but this experience has made me rethink that choice.

I like this store a lot. It's small and kind of cramped but they manage to stock everything I need…read morefor my dog and my small rodent (hamster). They also have a cute kitten. Prices are fair and they offer sales every so often. Staff is very nice too.

Jessica is very flexible, reliable, communicates well (we always look forward to the pictures of…read moreour dogs on their walks), and adores the furry beasts. I cannot say enough good things about her!

Jessica is one of a kind. Our Megatron fits the description of your typical English Bulldog (lazy,…read morestubborn, farts a lot, etc). The fact that she can get him to walk is a feat on its own. The way she is so attentive and caring to him makes me stress free when I'm at work. It's nice to know someone is there is walk him and give him the care that he needs & deserves. I think when you love your job, it's not really called work, so just the way Jessica treats and loves all her fur clients, I don't think she ever works a day in her life. Jess is the best!

This review is long overdue! I tried reaching out to so many "famous" and well reputable trainers…read morebased on recommendations and most were either always busy, ridiculously expensive or didn't even provide their services in Queens. I'm so glad that none of the other trainers worked out, because this led me to awesome Yuruani at Dog Liberty LLC. Yuruani is very professional, kind and knowledgeable when it comes to working with dogs. She asked many questions about my dog prior to coming over and we decided to start with the 4 class, in home training package. As soon as she met my 2 years old Pit mix Simba, she knew what needed to be done. She is very caring and attentive and knew how to point Simba to do the right things. I was surprised as to how quick and how well Simba responded to Yuriani. She was also very patient when Simba didn't respond well or gave up. Yuriani is also available for any questions and very flexible when it comes to setting up future sessions. She listened to all the issues I had and we worked on whatever we could during our 4 sessions. It's been a year since Yuri helped us, and I've been able to use everything that she taught me to turn Simba into a better dog. Although there are many things we still need to improve because Simba is a little slow (I still love him). Most importantly, Yuri has taught me ways of understanding and communicating with my dog which I believe is the most important. I highly recommend Yuriani if you are looking for a kind, patient, and knowledgeable dog trainer.

YURI IS AMAZING!!!…read more It is my pleasure to recommend Yuri and Dog Liberty Dog Training Service. We adopted Rosco, a three year old rescue, back in August 2014. He is a great dog but we realized that he was not completely socialized and he needed some training to help him get use to his new home. While walking through our neighborhood, we saw a very well behaved dog and asked their owner about his great skills. They said they used Yuri and that she had worked miracles with her dog. As soon as we got home, we called Yuri. She came over and met us and Rosco. She really asked detailed questions and worked with Rosco for an hour to see what his needs would be. She developed a comprehensive plan and our weekly sessions began. She also gave us a discount for rescuing a dog - which was unexpected but greatly appreciated. Rosco took to Yuri right away and also responded very quickly to training. He responded so quickly that even Yuri calls him Einstein (ok a little parental bragging here). As we went through our sessions, we quickly realized that there were other needs for Rosco and we were able to change and adjust his plan accordingly. Yuri even got her husband involved when Rosco needed to adjust to being around men. He came over with multiple outfits and disguises just to help Rosco get used to being around. On Rosco's last session, they brought him a framed diploma and took pictures of the proud graduate. We hang his diploma with pride Yuri made herself 100% available to us via email, text or phone. She answered any questions we had. She also recommended a great dog walker for us that we use regularly. She also teaches group classes that we regularly attend to also help with Rosco's socialization - he's doing great and we really do owe Yuri so much. She has an easy going, approachable demeanor. She has an abundant love of dogs. She is very smart and is a great yet adaptable trainer. Your dog will be in great hands with Yuri.

Hi, we've been coming here since 2012 and the family is wonderful. Mike does a wonderful job along…read morewith his Mom and Dad. Prices are great, service is excellent!

Took my cat there because it was closer to my house. I wanted them to cut his nails (my cat is one…read moreyear old). When I came in the person on the front desk told me "if you don't have his shots documents we can't do anything". They just refused without even let me explain to them that I had his shots documents, that he has never been outside and other things. I would never come back to this place...

Dependable, reliable catsitter. Our cats were happy and healthy with Ella's excellent, professional…read morecare. We received daily updates and adorable pics.

Ella's taken care of several of my elderly cats over the years, including providing eye drops and…read moreointment on a wound. She is really wise about animal care, so thoughtful, reliable, and just really sweet. We now have two young cats and she's been so great with them as well.

I believe that Bonnie is better with dogs than she is with cats. The other rave reviews, on Yelp…read moreplus a nice coupon convinced me to contact her. She was professional in our meeting, and so, I had her stop by and care for my cat when I was away for a week. There might have been a misunderstanding with the care that I expected for my pet. Maybe the fault is partly mine for not explaining or assuming a certain level of care. I assumed that in hiring Bonnie's services that my cat would be seen same at approximately the same time every day (there's a spot on the customer's forms that ask when you would like your pet to be seen) and that she would get adequate attention. My cat is extremely social and requires a lot of play/pet time. Bonnie's website promised an hour of play time. My cat also gets anxious when I'm away and needs some one to reassure her, and that promise was one of things that convinced me to hire Bonnie. When I came home and found my cat extremely unhappy, her litter area a mess, and mold in her food bowl. I could tell that my cat hadn't been cared for in the way that I had expected. She was extremely nervous and it took about a week to get her behavior back to normal. This was disappointing, considering that I have had undergrad students care for my cat better and for less money. For those just going away for vacation/trips and not having Bonnie serve as a daily walker, there's an odd clause in her contract concerning keys. If you ask for her to return your keys on a day that she isn't already working at your place, she charges you $15 for its return. I find this a bit strange as keys, even spare ones, are the customer's property, not Bonnie's. You shouldn't have to pay $15 to have your own property returned to you. Again, judging by the other reviews, I'm sure that Bonnie is great with dogs. After my experience, I'm not so certain about her work with cats.

I found Bonnie's website 2 weeks before I was going to pick up Mika. As you can imagine, my mind…read morewas all over the place and I had to make sure everything was in place for her arrival. Bonnie was able to come over for the initial interview the day after I brought Mika home and they hit it off right away! Mika requires a lot of care and attention to detail since she's an active puppy and very curious. My schedule requires me to be away from my home for 12+ hours a day and Bonnie has been able to accommodate by providing a daycare service in her own home. Bonnie provides updates throughout the day on how Mika is doing. I never have to worry when Mika is with Bonnie. I'm so glad I found Bonnie - without her the care of a new puppy with a full schedule wouldn't have been possible! She also provides an in-home visit if you aren't dealing with a puppy and your dog only requires a walk/play time. Once a week, Bonnie comes to my home midday and spends an hour with Mika. Her service is an invaluable addition to the sparse options in the Sunnyside/Woodside area.

Hubby and I were so happy to find this pet grooming service near us! We trust our pet with YoPets…read moreas they have excellent customer service, great bedside manner, and are flexible. Our dog Benji always comes back smelling so fresh and clean and soft! They are timely and he is usually in and out. He was allergic to a treat that was given to him once and they kept a notation in his chart to not give him any treats. I appreciate this attention to detail. They love dogs over here. I highly recommend.

Been my spot since they opened, we pickup/drop off, in and out since parking so hard. first year…read morethey were great, past few visits.... Ehhh... Been sloppy.... We're simple and not high maintenance people... Prices also went up this past few visits, from $115 to $140/$160, dog is 30-35lbs, and we go every 6-8 weeks... 1- our dogs been cut on his pee shaft twice, straight line with the clippers, first time we let it go, healed on its own... second time we mentioned it, dog ended up getting a yucky infection. accidents happen, that's cool. Some ointment from Vet and dog was good to go, little annoying/time consuming at first, finding a Vet then driving out there etc... and we had to try and deal with their insurance company at first. they ended up covering the vet bill with a store credit. 2- Handful of times, nails were not trimmed/clipped. fine, so we specifically mentioned to cut nails on next trip... maybe a paw or two hair wasn't cut like the others, ok, it'll grow back.... No big deal, not end of world. Little annoying 3- last recent trip, dog was shaking head and scratching, assumed it was just irritation/bother since they usually do ear cleaning/trim ear hair, when I finally checked, probably 6 days later, his right ear was nasty, not cleane/red, stunk and infected. Sent them the pics and asked if ear hygiene is part of the full package, they didn't recall... and said, they would cover an ear cleaning elsewhere but no longer able to service our dog going forward. Sure, okay! Dog diet, snacks and environment no changes.... All good, I guess they have enough clients now... we are moving on, lesson learned going fwd- don't rush out and check your dog before leaving the establishment! In search of a new groomer now