I have never had such a good experience as I did at Journey Scott and his staff made buying a…read morecar stress free and even fun I can't say enough about them and wouldn't go anywhere else

I just recently went to journey auto sales last week. And i couldn't have been happier with the…read morecar i purchased and the customer service i received. Jacob was amazing!! And the other guys there were amazing people and very helpful. very accommodating and reasonable. Highly recommend!

Terrible communication, not negotiable at all, gives very small discounts even when coming in with…read morecash, stay away.

We had a pretty rocky start when I bought my truck. However since voicing my frustration and…read moreconcerns, I go straight to Steve and he takes care of us. Thank you!

Service and quality of work are awesome. Mike and his team get it figured out and charge reasonable…read morefor their quality work.

Tried calling the shop periodically for over 4 hours, the phone kept ringing until I got the…read moremessage "this number has been disconnected". I thought it may be a temporary outage, and I had previously had a good experience here; since they are local, I got in my vehicle and went to the shop. Sign on the door said they take lunch from 12-1- same as myself- so I waited patiently. At 1:05pm, walked to the side and saw someone sitting in the waiting area, so I knocked on the door- no response. Knocked again- was ignored. It's bad enough that there is nowhere to park, and the shop looks like a graveyard of dead vehicles now, but some of us also take a noontime lunch and don't appreciate when businesses ignore them and don't keep to the hours they post (not to mention, apparently don't pay their phone bills). I would recommend you avoid this shop.

I purchased my vehicle about two years ago and I highly recommend this dealership to anyone looking…read moreto purchase a car! I left feeling very confident in my purchase. The staff was very helpful and answered all my questions.

This review is about my follow-up service with Super Eagle. Unfortunately, this experience was…read moretotally different. My first service was to address a brake issue. I was told that my front brakes were at 1% and that I would eventually need to also have my back brakes fixed. So, I got the front brakes fixed, but when I picked up my car, I still heard a disturbing noise. I called Jake at Super Eagle and shared the concern. Jake responded appropriately and said to bring the car back. The sound became worse over the weekend. When I took it back, I did not get the same type of service as before -no text messages sharing the status of my car and no calls with updates. We called three times and only got voicemail. Upon finally hearing from them, I was told that my back brakes/pads were basically gone - metal on metal, and they couldn't/didn't even try to drive it to hear the sound. It is unacceptable that one week later, my car was worse. Hubby and I have concluded that they replaced the wrong brakes the first time. This mistake, the absence of updates, and the subpar level of service were extremely disappointing. Full disclosure - after expressing our displeasure, we were given a discount of maybe 15-20% Unfortunately, my initial excitement of finding a new shop for my Volvo is gone. I'll keep searching for a consistently dependable shop.

Trash. I sent my car here thinking they were good because I went there in the past for oil…read morechanges. My car was diagnosed, they said once they fixed the things quoted my car would be back to normal. 2097$ later my car come back with a rough idle. No way! After I paid for unnecessary things and then they didn't want to address the problem they apparently created on some way. I'll never go back. In my opinion they are only worried about making maximum dollar...not caring for the customer.

By far this place offers a lot of luxury top of the line cars. I like the yellow Lamborghini and…read morethe red Ferrari. The Maserati in blue was just beautiful. There are so many choices in this supercar-exotic space: BMW, Audi, Aston Martin, Mercedes, Range Rovers, and many more! Of the cars in this class, I would choose the Audi because aside from the amazing luxury, the blinding performance, and the loads of tech options it is my favorite of choice. The customer service was excellent. They offered water to drink and you can sit down on the leather couch and discuss your options while feeling like you were at home.

What a great experience. Today my friend and I dropped off his car for consignment. I was there…read morewith him for every bit of the step. I was also looking around these nice cars to seee If I may be interested in buying one. The people there were super nice, however the main thing that impressed me the most was that they are transparent. They are up front they tell you the truth and tells you everything you need to know. I appreciate that a lot and I think they have the qualities that other dealers don't. I am very happy and impressed at the same to e

This is a great company with friendly employees! They answer all your questions, take their time…read morewith you, and treat you like family. They have vehicles for sale and rental vehicles. The rental prices are very reasonable, they have weekend specials, and renting is not a hassle like the other big corporate rental companies. If you want a great deal, good prices, and great customer service give Charlotte's House of Cars in Kannapolis a call!! :)

I have had my car serviced here numerous times and each time the service has been always very good…read more Each service representative was very attentive and communicated with me. I actually did not think the service could get any better, but I was mistaken. This time when I came in for a basic oil change, the tech spotted a whole in a tube and leak in the timing cover. When the service representative, Sydney went above and beyond to reach out to Lexus to see if they could assist me because my warranty had just expired. She made sure to assure me that she could not promise me they would help me. Well, Lexus came back and authorized repairs that would have cost me several thousands. I am grateful for my Lexus experience as a long time customer and I am grateful for Sydney going above and beyond to even try to see if they would allow my car to be serviced under the warranty. Thank you Hendrick Lexus North Lake

Finance Manager, Salvatore Rizzo is a consummate Business Professional! Knowledgeable,…read moreprofessional, courteous and results driven. He has met our financial needs twice and each transaction, seamless. He always makes the Hendrick experience a good one.