My review is overdue, but thats probably better for them since it has been nearly a year and I am…read morestill just as happy as the day i drive off the lot. I was looking for a specific make/model, saw one i liked online at a decent price and Journey Auto sales was the dealer. So I bought my 2003 Trans AM from them, they had just raised the price that day, (he showed me the paper work) but hadnt updated the website yet so we still worked off the old price when negotiating and they gave me what I felt was a very fair price. I found 2 small issues during my initial inspection and test drive and they took care of both issues prior to me buying the car. Would buy from them again and would recommend them to someone looking for a car.

I have never had such a good experience as I did at Journey Scott and his staff made buying a…read morecar stress free and even fun I can't say enough about them and wouldn't go anywhere else

This company is BS. I have made nothing but on time payments and the moment i need their help they…read morearen't there. They give you two payment plans the ENTIRE contact. Firstly I was told it was per year. But also one of the ones i used was not knowingly by their sales rep who assumed i needed it when I first purchased the car when I told her I would make my first payment right then and there she offered it to got my pay schedule. They are a joke and the new ""FINANCIAL" manager got a control issue she literally SUCKS. She is so rude and childish. They may be willing to help if have bad credit but they aren't there for you when time gets hard.

If you are looking for a vehicle and need financing this is the place to go. Stress free process…read moreand I enjoy the vehicle that I have purchased from them. It has been very reliable and I love my car. Monica is very understanding and she works with you with no hesitation. I would highly recommend Cannon Auto Retailer to anyone who needs a vehicle. I have had some bad luck over the last few months and my situation has changed sense I purchased my vehicle and they have been nothing but nice and understanding and tries to work with me. So if you are in need of a vehicle please go to Cannon Auto Retailer and give them your business.

Experiences: 5 Stars for Sales, 1 Star for Finance**…read more If you are going to buy a vehicle at Randy Marion Subaru, you need to do two things: Ask specifically for Josh Toler in sales, and brace yourself for Keeley Murphy in the finance office. I recently purchased a 2026 Subaru WRX Premium for my son. My experience with my sales consultant, Josh Toler, was an absolute 10/10. I am a very detail-oriented buyer; I calculate my own taxes and fees down to the penny and negotiate strictly on the Out-The-Door price. Josh was incredible. He didn't play the typical dealership games, he didn't try to hide numbers, and he was completely transparent. He even communicated with me on his actual day off to ensure my exact target price was approved and ready for a 5:00 PM closing. He is honest, straightforward, and earned every bit of a 5-star rating. Unfortunately, the Finance Manager, Keeley Murphy, completely ruined the vibe of what should have been a celebratory milestone. We went into the back office with our agreed-upon numbers and our down payment ready. The second we politely but firmly declined his pitch for extended warranties and protection packages, his entire demeanor flipped. The friendliness instantly vanished, and he became completely dismissive and cold. It was a very obvious *"let's just get this over with"* attitude, treating us like a chore he had to rush through simply because we weren't buying his high-margin extras. He then tried to stall the delivery by claiming we didn't have the "proper" insurance binder required to release the car. We didn't let that stop us--we simply went online and generated the exact required insurance documents right then and there. Yet, even after handing him exactly what he asked for to finalize the deal, his attitude remained completely checked-out and transactional. It is incredibly disappointing that after such a smooth, honest negotiation with Josh, the final step of the process was handled by someone who clearly stops caring about the customer experience the second they realize they aren't making a back-end commission. **The Verdict:** Go see Josh Toler. He will treat you with respect, work hard for you, and shoot you straight. But when it is time to sign the paperwork, be prepared to hold your ground, double-check your math, and don't let Keeley Murphy's dismissive attitude ruin the excitement of your new car.

I have several Subarus and Randy Marion Subaru in Mooresville is hands down the best dealership…read more Frank in the sales department took care of everything for me. He found the vehicle I wanted, was knowledgeable about the vehicle and made the purchase process painless. I would highly recommend Frank to anyone looking for a new vehicle.

I've been looking for a 2019 vette in the admiral blue for years! Either they had a ton of miles,…read moreaccidents or too many owners. Finally a couple weeks ago I found my baby on cars.com. I called and Gary answered all my questions and was very accommodating to all my needs. He made me videos of the inside/outside of the car and made me feel comfortable buying without seeing it in person. No accidents and only 15k miles on it. I was so excited! They drove it to me today and I couldn't be happier! It's even more gorgeous in person. The whole process from start to finish was great! This is my 4th and final corvette, as I do not like the C8's. I highly recommend Gary "Maverick". He was not pushy and an all around great salesman. I should know as I am also in sales.

I quit going to this deal years ago due to service department being unpleasant and not doing the…read morejob. Today, I had to go back and all I can say is WONDERFUL change. Service department was professional, friendly and just a real joy to deal with. The problem was solved quickly and efficiently. 5 stars for sure.

Well, I couldn't have honestly foreseen a day when I would actually write a glowing review for a…read moreauto dealer that was a "Buy Here, Pay Here" business. In my previous career I was constantly warning people about them and the "Hidden Prices", "Sales Agendas", and "Smile at you while shopping, forget who you are upon Sale or Contract" and total lack of compassion "God help you or our Tow Truck will be there" mentality. Parks Auto Sales at 3804 Rozzelles Ferry Road in Charlotte, NC (980) 859-0480 has PROVEN themselves to be the exception in my experience. In my situation I was totally unaware it was a Buy Here, Buy Here, used car dealer; I was merely looking for a reliable and dependable vehicle within my price range and they had an ad on their web site showing one though just a little above what I was looking to pay but the vehicle had a CAR FAX report which I always would recommend to any buyer. I was a couple of hours away so before I went there I asked about a negotiated price which the owner, co-owner felt they could work with as this would be CASH deal and if I liked the car and bought it, would pay by check and pick up end of week after they had been assured the check cleared and I had made ride arrangements. The CAR FAX report I verified and was pretty much as advertised EXCEPT the ad listed it had a GPS which the one I was looking at did not. ALL other accessories were on the vehicle and in working condition. The vehicle had been well maintained and drove smoothly, but I noted the windshield was cracked. Since my intent was travel, GPS was a big deal and co-owner agreed it was a mistake when entered as the equipped package typically DID HAVE a GPS but original owner must have opted out of it. I was seriously debating whether to keep shopping and thank them for their time or see what terms we could come to that might entice me, as long as they likewise agreed to replace the windshield. We successfully found a middle ground and I wrote out a check and would pick up the vehicle on that Friday. On the Friday, things went smoothly, all paperwork was in order and I drove the car home. At this point I will point out they had a new office employee who was there handling everything and the ONLY thing that slipped through the crack was a TEMPORARY permit on the back. I "PRESUMED" that was a given when getting a car, but was a "New Guy" oversight that ended up without any consequences. The owner and I have remained in touch and he stands by what he sells 100%. Mind you when sold "AS IS" means just that, in this case with Parks, you get a AUTOFAX report which is genuine when available. The vehicle is checked over carefully before it is even offered for sale. There is NO "bait and hook" deception and it was a very pleasant experience to find a used car dealer and especially one that offers BUY HERE PAY HERE. After a career spanning 24 years where I typically involved more than I care to count with places my subordinates had dealt with, and NEVER thinking I would even consider doing so; in all honesty I finally found one I wouldn't JUST recommend but would HIGHLY RECOMMEND! YES, they are THAT HONEST. As a disclaimer I want to make it perfectly clear I have been in NO WAY compensated for this review, and the owner himself can tell you I am blunt but upfront honest. I found the owner to likewise be a very HONORABLE and HONEST man. At almost 77 I have dealt with all sorts of new car, used car dealers and as stated been in situations involving this type of dealership BUT this is ONE that stands ABOVE them all. Hope you stop by and check them out.

Great people excellent customer service. Went to purchase a car for my son. They really work with…read moreme on the price took their time and let me drive several cars Thank you, Parks.

This review is about my follow-up service with Super Eagle. Unfortunately, this experience was…read moretotally different. My first service was to address a brake issue. I was told that my front brakes were at 1% and that I would eventually need to also have my back brakes fixed. So, I got the front brakes fixed, but when I picked up my car, I still heard a disturbing noise. I called Jake at Super Eagle and shared the concern. Jake responded appropriately and said to bring the car back. The sound became worse over the weekend. When I took it back, I did not get the same type of service as before -no text messages sharing the status of my car and no calls with updates. We called three times and only got voicemail. Upon finally hearing from them, I was told that my back brakes/pads were basically gone - metal on metal, and they couldn't/didn't even try to drive it to hear the sound. It is unacceptable that one week later, my car was worse. Hubby and I have concluded that they replaced the wrong brakes the first time. This mistake, the absence of updates, and the subpar level of service were extremely disappointing. Full disclosure - after expressing our displeasure, we were given a discount of maybe 15-20% Unfortunately, my initial excitement of finding a new shop for my Volvo is gone. I'll keep searching for a consistently dependable shop.

Trash. I sent my car here thinking they were good because I went there in the past for oil…read morechanges. My car was diagnosed, they said once they fixed the things quoted my car would be back to normal. 2097$ later my car come back with a rough idle. No way! After I paid for unnecessary things and then they didn't want to address the problem they apparently created on some way. I'll never go back. In my opinion they are only worried about making maximum dollar...not caring for the customer.

Phew. Didn't expect a $30 part and simple repair take him 12 hours of leaving and coming (no idea…read morewhat for?) and cost as much as an RV payment? I do not recommend. Did not show up on time, and way overpriced. Next time, we'll make do until we get home.

Friendly guys! Mike and Jimmy helped me take off a license plate from my car which had rusty,…read morestubborn fastening screws. They didn't charge me and we're happy to help me out. I'll be back for any fixes or car help in the future!

my experience with Lake Norman Hyundai last Monday was phenomenal. Richard Marsh, the sales rep who…read moregreeted me and my friend when we walked in, was absolutely wonderful. No push, just information and he answered a ton of questions patiently and cheerfully. He was really awesome. Turned out that going in for information and leasing a car was absolutely in the plan and that subject was thoroughly discussed, pros and cons. Everyone from the manager to Richard to the finance guy were patient and wonderful. I had purchased a Hyundai Sonata, '08 I think, back in 2010 at Lake Norman Hyundai and I had an extremely positive experience over the years with that vehicle and the dealership, et cetera. I love my car and I love the fact that I can message Richard or call is right there to help even after the deal is done the papers are signed. I made an appointment with him on Wednesday to go up and go over the myriad of features in the car and he spent two hours with me, sitting in my car out front of the dealership going over absolutely everything.

It's been three months since the last time I was at this location. After I wrote the initial…read morereview, the owner had called me and definitely didn't give me any vote of confidence that anything was being handled. If anything he made it seem like I was being unreasonable because I wanted my car to look the way it did before they damaged it. They were supposed to have ordered another new part since the last one had scratches on it. It was supposed to be in within a month. I've never heard another word. I've given up on this location. They damaged my car and it seemed like an inconvenience to make it right. Absolutely do not recommend. I will literally drive 17 miles today to go to another Hyundai dealership, because these guys are clearly inept.