i sent an email on april 6th giving you a 10 days notice, letting you know i was coming to pick up…read moremy trailer because i was moving. i called to let you know i was on my way on 22nd and i was told you had sold my trailer. the manager told me i had signed a contract stating that i had agreed to sale which is not true. i will be letting people know of your deception and lies.

Be very careful if considering consig of an RV for sale here. I've sold two here and figured out…read moretheir scam. First, they'll list it at outrageous prices which no reasonable buyer would bite on. Then they'll let it sit until the seller becomes so frustrated they'll take just about any offer. I don't for a moment believe the number claimed to be the offer from the seller in my case, and in fact asked to see a copy of the purchase order with the buyers contact info redacted. After a long wait they presented docs which didn't come close to the sales price they claim it sold for. IMO they know exactly what they're doing in waiting out the seller 'till they cave for a low number...

Answer your phone and have an answering machine available when you're not going to pick up.read more

Don't waste your time with them, they're short fused and rude…read more They tried to charge me $500 more than agreed upon, and they promised a generator that was not on the RV. The staff there is unable to communicate without aggression. Truly a group of toxic people trying to take advantage of others. Shame.

The place is now called Scott's RV. Yeah, these guys are not the high end RV sales people, but they…read moresell a good selection of used RV's. My recent experience with my sales guy was very refreshing. He explained why they are not like used car salesmen and proceeded to show mw what they had while determining my needs, then began to show me coaches more and more to my liking. Long story, short, he helped me find the best coach for me. I am a long time, full time, seasoned RV'er. I know what I want and I know what to look for. I'm very pleased with my interaction with Scott's RV. They met every promise without hesitation and actually did more than expected. It did take a while, but RV's are complex. They want to do it right, not right now. Most or all of their low ratings are from people who want it now, and become upset because it will take another day or two to do it right. I give these guys four and a half stars, but Yelp doesn't have a half star choice.

I have mixed feelings on what is now called Scott's RV. My husband and I purchased our first RV…read morefrom them last September it looked wonderful and seemed to be in good condition. I would say it wasn't spotless when we picked it up but I was going to clean anyway. We brought the RV home set it up in our carport put the slides out to start getting is cleaned and set up, two days later the slides wouldn't go back in. Called Scotts they send a guy to our house and he got the slide to go back in, he said put them out and every few hours run them in and out. By evening it wasn't working again. 3 days after we bought our first RV and the hydraulics are gone. Scott came out to the house and they got the slides in and took it back to the shop where with constant prompting we finally got it fixed after 6 weeks. We did buy it AS IS and Scott's worked with us and didn't charge us for labor just the parts to fix it. I know things take time but we would be told they were getting the part "this afternoon and it will be ready tomorrow". It didn't get done until we stopped calling and starting dropping in to check on it. I'm not exactly sure what else was going on but when we got the information they sent to the lender we were working with they had indicated our bus had several high end options that are not there. So far we have been really happy with our choice but don't feel their service was up to par. Update.... on April 19, 2018 said RV caught fire and burned

Our sales person Brian DeHate was so wonderful! He responded to our inquired with kindness,…read morepatience, and professionalism. Brian answered the litany of questions we had and really went the extra mile in getting the best deal and information on the purchase of our 2016 LTV Unity RV. He stayed in touch with us through the entire process and even checked-in afterward, that's customer service! In fact, everyone we had contact with, Michael in Finance, John, who did our RV walk through, and all of the Shop personnel were all excellent to work with. I recommend anyone looking at an RV or trailer to check out McCords Vancouver RV sales shop and be sure to ask for Brian DeHate.

What a great bunch of guys and gals. Really let us make our minds up and offered us a great deal…read moreon a used RV. Our sales agent Jeff was awesome! Had a great experience and will be back. I wish everyone "happy traveling" see you all in another time zone!

We came from CA to buy our new Jayco Seismic 395 Toyhauler. From the first phone call (and the…read moremultiple that followed) all the way through final walkthrough, Anne and the staff were warm, knowledgeable and accommodating. Kerry took us through all of the features and patiently explained all of the details. Our favorite part of this experience was the sweet gift basket that was handmade by Andrew! He takes his job very seriously and adds the final touch on excellent customer service. Highly recommend Annie's RV to those looking for the old fashioned customer first service, and honest and transparent transactions.

Our experience from start to finish at Annie's was incredible. My wife and I traveled up from…read morePortland to take a look at an RV that we thought might be a good fit. During the walkthrough, Ann and Andrew (both amazing) let us know that that they would replace the awning fabric, perform the annual roof re-seal and test/replace the battery (all without us even asking). The price was excellent, the whole team at Annie's were incredible, honestly what a wonderful place. It''s a family owned business that clearly takes real pride in how they treat customers. I only wish more businesses were like Annie's. Thanks guys!!!

Purchasing a used RV is risky but McKenzie RV made sure everything worked and there are no leaks in…read moremy RV they even offer good warranties for peace of mind after the sale. They were friendly no high pressure family owned it was a pleasure doing business with Scott.

Great price super helpful and they want above and beyond to be helpful. Super honest great people…read moredefinitely buy from them again.

Thank you, Richard, you were so Helpful and So glad I got that great deal on the Rv tell Tori My…read morewife and I said Hi. Again Thank you so much for all the help and the Great Coffee. Mark

Wonderful family owned business. I just bought my first RV from them, I love it so much, but I did…read morehave a few issues after I drove off the lot. They followed through on everything and made everything right. They are all so friendly to work with and, from what I've experienced, they are more concerned with doing the right thing than making a few extra bucks. I will absolutely go through them again. Thank-you Ann and family!

I had gift cards to use and the website never worked right and the phone orders aren't for store…read morepickup, so off to the store we went. It felt a little weird coming here with all the RVs around and it didn't feel as obvious where the store was. Since they do RV sales/repairs even when you walk in you're not sure. Once a bit inside we were greeted, saw the store side, and went to look around. They do not have an extensive amount of items for camping/outdoor activities, but they do have a few. I found an item I knew I didn't own because I always just worked around it, but decided I needed something so a convenience item it was. Place was clean and staff was pleasant. No issues using my gift cards so it was worth the trip.

Wonderful staff, had alot of stuff on clearance, we went to dump our rv and to look at camping…read moregriddles, and we bought one the PR skills at this store is absolutely, wonderful. I would highly recommend for all your Recreational vehicle needs. Only downfall wish hey had water to fill up as well as to sell propane. But otherwise those are extra service, we had a amazing shopping trip ..

Portland Blue Dog RV 6016 SE 111th Ave…read morePortland, OR 97266 We live near Chehalis, WA . I do not know why the review says, Cottonwood, CA Trailer: NEW 2019 FR Surveyor My experience with Blue Dog RV started with a salesman, Keith, in Kennewick. Everything went good and we were happy. We bought the trailer on August 2, 2019 and returned to Kennewick, WA to pick it up on August 19, 2019 after our vacation. At the dealership, the trailer had an accident where someone left the bathroom door open when they ran the slide in and collided with the BR door. This was the Kennewick's dealership accident and they told my husband and I that they had ordered the new frame part (it was the left vertical part of the frame) on August 2. It seemed to be an easy fix. We did not live anywhere near Kennewick so we asked them to send it to the Portland dealer (we are about an hour and a half from them) which they did. I called the dealer's service area on August 27 and left a message asking for an appt to get this done if the part came in. The service advisor called me back on August 28 and we worked out an appt on September 6th at 9:30 am for the fix. During this time, I sat in the trailer at home to see if I had missed anything in the walkthrough and there were some items that came to my attention. We were told adamantly that we could not fix anything or it voids the warranty so we touched nothing!!! 1. The cook stove's top was on backward (it looked like it was warped) 2. One of the struts for lifting our bed was stapled to a piece of wood that they had also stapled to the bed. I was told that they screwed both struts in the wood so they would work right. 3. 4 of our kitchen drawers would fall out when we were driving. They would not latch right. We were told they were not put in right. 4. The screen door was not latching right. They are supposed to fix it. 5. The bathroom door which was damaged with the slide-out accident was crooked. I wanted it fixed. 6. On the right side of the slide-out, I saw the carpet was all bunched up on the floor. They found out it was not tacked to the floor. 7. When I was sitting at the table and looked at the area where the door hit the frame, the frame looked warped. I want it fixed 8. The frame part damaged fixed. They set up some new work orders for these 8 items and my understanding is that they are all done except for #8 which was the original work order for September 6. The first seven were done in 6 days per Wanda Ensworth's communication. I called the Service Advisor, Wanda Ensworth, on September 12th, she had told me that everything was done BUT not the frame. Now comes the but---um---um talk from her. Kennewick ordered the wrong part (a horizontal part for the top) when I needed the left vertical part. I asked when the part will be in and her answer was iffy, I don't know if it has been ordered yet, while I heard shuffling of paperwork. I am not to sure she knows what she is doing. When you schedule an appt, the shop should be working on the item you had scheduled it for (the frame). Plus if the part is damaged, stolen or wrong part, then you should have told me, the customer, not to come down. (round trip of 3 hours in traffic on 205) We had an appt on September 6th to get that fixed so in my brain as a former Program Assistant, you would order it immediately to replace the wrong one once you saw it when you were doing the scheduled appt. RIGHT???? That is how a business is run to keep your customers happy. As you can see, WE ARE NOT HAPPY AND IT LOOKS LIKE MANY OF YOUR CUSTOMERS ARE NOT HAPPY FROM ALL THE REVIEWS. We left it down there so they could get everything done that needed to be done but since we own the trailer we should have been told what was going on regularly and not trying to find a way to contact you. The whole website information is a joke. You call one number but can't get the service dept. They only had 2 numbers Sales and If you know the Extension. On October 1, I called 3 times, October 2, I called 6 times, once I got a person in Troutdale who gave me an extension that went to someone's message asking for someone to contact me. Didn't happen!!! My last phone call was bitchy and had much irritation in my voice and I asked for a manager to call me. I waited all day yesterday and called again today. Apparently, the number was sent to Kennewick and I talked to the operator and she said she would find someone and get back to me when she can as she did not know anyone from the Portland dealers. When you get the phone number that is on the website, it will be a crapshoot from the start. Lousy website!!!!!!!! And Customer Service!!!!!! From the other reviews, I see this is normal for Blue Dog RV. To date, BLUE DOG RV of Portland has had our Trailer 28 days and we have been waiting for the part for 22 days now. That is 3 weeks for a part that can be shipped expedited shipping as you have a customer waiting for it.

August Portland, Oregon I bought a brand new 2021 Astoria 2903BH, paid cash…read more Got totally ripped off on the "Extended Warranty" (If you by the extended warranty, we come to you!) and the salesman "Dwayne" was a ghost as soon as the cash was handed over albeit he "promised to be with me long after the sale". No such thing as "we come to you". A flat out lie that cost me $3,500.00. Nothing but problems, a slew of them, and for 8 months have been trying to get these people to fix my coach to which I've been told repeatedly to "bring it into the shop". Before I bought the coach, I told them I was disabled and was going to live in it. If anything was to go wrong I wouldn't be able to bring it to them. That's when the lie started about the extended warranty. Luckily I had 2 family members with me who witnessed it. The service department needs a new name: "Won't Return Your Calls or Emails Department" So it's only been 8 months and I : Have no water. Leaks in the roof and system. Have no heat or air conditioning. The system turns on BOTH and won't shut down for about 15 minutes after you try to turn it off. No way to cook. Propane lines have leaked since day one. Refrigerator and freezer handles broke the first month. No replacements so far. The rear levelers will not function in hot weather. Surround sound system has never worked from day one. Black tank will not drain. Even though there is nothing in my gray tank...the on board system says it's 3/4 full. Fireplace frame is coming out. The ONLY thing that works is the electricity. Man, that's a LOT of money ($39,000.00) for 4 walls and electricity. Oregon Attorney General here I come. Avoid these people like the plague.

Israel does excellent and thorough work. He not only repaired/replaced the obvious things in our…read more"new to us" 2008 RV but inspected and caught a few things we hadn't seen and would have caused problems in the future. His prices are fair. He explains things as he goes and makes sure everything is in working order. I would definitely hire him again and will gladly refer his service to everyone.

Israel responded quickly for a wheel bearing maintenance job on our dual axle trailer…read more Day of service he updated on his arrival time. He went straight to work after he arrived. The price was reasonable for the service provided and I was able pay via check since I had to leave. Israel messaged me when finished the job and cleaned the trailer pad afterwards. I will use Israel for future maintenance that comes up.