Prompt & Professional Technician was very professional and considerate took time to explain his service read more

[[HIGHLIGHT]]Mr. Jayrell Myles from Canter Power Systems showed up at 10 Paquette Court, Hampton, VA 23666, right on time and was ready to dive into the work.[[ENDHIGHLIGHT]] He took care of changing the oil and filters, checked out the outside, and replaced everything that needed it. Now, my Canter Generic system is running at its best! Thanks for a job well done. read more

2nd review. [[HIGHLIGHT]]After Leaving a 3/5 review on YELP which included complaints about poor service I was contacted within 15 minutes.[[ENDHIGHLIGHT]] Sad it had to take that. A technician William came out and he was great. Helped me get up and running. I also came to understand the overall poor/limited structure of service within this company which is depressing. To my dismay I was billed the next day for this service trip. Mind you - my generator had never worked since install 6 weeks prior. I would consider this part of the install and not something I should be billed for. [[HIGHLIGHT]]I am no on hold for god knows how long to try and get this addressed.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]May be if I leave this review someone will call me.[[ENDHIGHLIGHT]] read more

Full service of generator On time Cleaned up after work done Tech get 5 stars plus!!!!! read more

Our technician Josh was outstanding! Very punctual, very professional, very dependable and honest. [[HIGHLIGHT]]He kept us up-to-date, On his travel time.He was very knowledgeable[[ENDHIGHLIGHT]]. I will always be asking for Josh to maintain our generator. He put the customer first- asking if we needed anything more and explaining everything to us as he worked on the generator. Highly recommend Josh and Canter Power maintenance. read more

[[HIGHLIGHT]]Calls promptly to announce visit to home.[[ENDHIGHLIGHT]] Generator was even cleaned externally. The maintenance on my unit is done without issues and has caused it to work as intended every time the power goes out! This generator is one of the best investments made and Canter Power Systems is always on it! Keep up the great work! read more

[[HIGHLIGHT]]Isidro was so helpful today.[[ENDHIGHLIGHT]] He came out quickly to repair our generator and impatiently walked me through every step. He quickly diagnosed the problem and repaired it with ease. I'm so thankful to have this generator and to have smart technicians who can take care of it. read more

Annual Maintenance Cam is great! He has done a stellar service for us. Canter Power has performed exceptionally well from the initial planning, installation through the annual maintenance. read more

Everything Your technician arrived on time. He was proficient, polite, well knowledge and professional. Kudos read more

Initial maintenance. [[HIGHLIGHT]]I received timely and excellent service from Ryu Mendoza.[[ENDHIGHLIGHT]] He was thorough and well trained

Canter installed my Generac 3 years ago - difficult install due to gas line locations ( ended up with propane) Since then there were only a few outages & we were out of town so we could not tell if generator kicked in. [[HIGHLIGHT]]Prior to the current ice storm Canter send email recommending a test.[[ENDHIGHLIGHT]] Generator came on but did not provide enough power for the transfer switch. Elliott came out on Thursday, diagnosed breaker problem, coordinated replacement from NC& installed Friday by 11:00am! Fantastic service from Elliott read more

sell you warranty and and jack up maintanance cost each year since they make you get to keep warranty. Buyer beware.

I am starting to regret having dealt with Canter. The install went fine but if you need support after the install -- good luck! When my annual maintenance was performed the engineer broke something and now I cannot get help or a resolution. Only empty promises that someone will call and schedule time to come out. 30 days I have been waiting! read more

I have been with Canter Power for years. They have always porvided me top shelf sales and service.

[[HIGHLIGHT]]Jayrell, the technician is friendly and polite.[[ENDHIGHLIGHT]] It takes a few weeks to get service in central Virginia because Canter Power is in North Carolina. read more

[[HIGHLIGHT]]Jayrell notified me by phone that he would be coming out to service my generator on March 17th of 2026.[[ENDHIGHLIGHT]] He is always so polite and professional. He did a good job and I always look forward to him coming back the next year. Keep up the good work. read more

[[HIGHLIGHT]]My annual service was performed by Matt. Excellent customer skills[[ENDHIGHLIGHT]]. Service went w/o any problems. Matt also did a shut down of Duke power to make sure my generator was running like it should. [[HIGHLIGHT]]Always a pleasure to have a Cantor rep at my house.[[ENDHIGHLIGHT]] read more

Canter power did my installation of my Generac whole home generator. That was a year ago. [[HIGHLIGHT]]They have answered any and all questions.[[ENDHIGHLIGHT]] Today, they came fir a service call and also installed a surge protector on the box. Excellent service and excellent experience with all of their personnel! read more

Motor or engine blew up early August 2025 It still isn't running November 2025 We can't even get a call back We are still in hurricane season for a month read more

Our technician Jesse Place is always cheerful, pleasant, and happy to answer any questions we have, The yearly maintenance service is a great value and gives us peace of mind that the generator is on good working order. The company is very responsive and working worth them three past few years has been a pleasure. read more

William is a great technician, he's great at his job. [[HIGHLIGHT]]Since my Auntie's passing he's been helping me out with her unit.[[ENDHIGHLIGHT]] Thank you for all your help. read more

I appreciate the advance notice of my service. And again the day before and Jim arrived. As a recent widow, I had no idea that I needed to pay attention to the light on the side. Needless to say my battery had been dead for a few months. He was able to replace it and show me how to monitor in the future. He was very kind, articulate and neat. I am so grateful for Canter. read more

So far, I have liked everything about this company. They made the whole process EZPZ. They were in the middle on pricing that actually got a lot more service that many of the higher priced ones and certainly more than the lower priced ones. It is now a year later and they just came out to perform their annual service. Showed up in timeframe they had laid out. Knocked on door to let me know they had arrived. Very pleased so far. read more

Had Mr. Dalberg here for a service call. Was very professional. Knocked on my door when he was finished, he showed me it started and ran. Would recommend him for any service needs. read more

Jim did a great job servicing our unit. He cleaned and checked the operation of the unit and confirmed it is good working order. Jim is very knowledgeable and I appreciate the fine service he provides. read more

Got my yearly maintenance done and the tech went above and beyond to get a part and complete the job in a timely manner. Well done.

Jim was right on time, very professional, and knowledgeable. This was the first time I had a problem but it was taken care of in a timely manner. The price to fix my problem was not covered by my warranty but the price was reasonable. read more

Service requested was done as expected. The technician was on schedule and he was very professional.

We had a very good experience from contacting Home Depot throughout the whole process. You did an excellent job in explaining generator and was not pushy. Our project manager kept us informed. The company you sent were wonderful. They kept us informed and cleaned everything each time they came. I would highly recommend your company and Storm Electric! Wanda Carrier read more

Absolutely horrible company! Once they get your money, it's hard to get anything done from them. Told me multiple times someone would be at my house on a certain day/time and no one showed up! I would never use them again. If you try to call them, you sit on hold for hours, if you leave a message, no one ever calls back. Complete waste of my money but lesson learned! read more

Generac generator tech took a lot of pride in cleaning and making sure generator is running properly. Thank you read more

[[HIGHLIGHT]]Our service technician Josh was awesome,,, he was on time, professional and courteous!![[ENDHIGHLIGHT]] He is welcomed to our home anytime,,, very thorough and reviewed his work in detail before he left!!! 10 out of 10!!! read more

This was my yearly check. David was friendly and efficient. [[HIGHLIGHT]]Appreciate all the explanations[[ENDHIGHLIGHT]]

my installation a year ago was excellent and the one year service was done in a timely, thoroug and professional manner. I would highly recommend this company read more

Well, over the course of this past year, we've had several alarm codes and generator failures with absolutely ZERO response from Canter- I called them I think twice to get help, to which they never responded/dispatched anybody. You'd be better off giving me your $600 and I'll smack you upside the head. Find yourself a local Generac dealer that is authorized to perform maintenance- I found one here in Central Texas that is amazing by comparison and $100 cheaper for the year. Absolutely horrible. read more

Had my annual service today with Canter Power Systems. Isidro Vega, my technician, was very thorough and took time to explain what he was doing. He also went over cold weather precautions. [[HIGHLIGHT]]I appreciated his extra time and answering all my questions.[[ENDHIGHLIGHT]] He left the generator cleaner than before and "Ready to run." read more

Bradley Lu, the service technician was excellent and very informative. Thank you Bradley. However, when I called to discuss why I wasn't sent anything through the mail about my 2025 mantinence plan from a Lucus Lutz with Canter Aftercare department, I was told that I signed terms and agreement and I should have read through them to know that if i didnt get my maintenance done every year it will cancleled my 10 year warrenty through Canter, however [[HIGHLIGHT]]I wasn't asked verbally explained or offered the maintenance package when we purchased the system in 2023.[[ENDHIGHLIGHT]] To spend this king of money for a system and not given a plan up front to purchase the maintenance plan is ridiculous. I did my maintenence in 2024 but didn't get sent anything through the mail or a call nor voicemail for the 2025 maintence which was due last November of 2025. [[HIGHLIGHT]]When I asked to speak to corporate or a manager I then was hung up on.[[ENDHIGHLIGHT]] I highly disappointed in Canter Power System. read more

SO bummed that they continued to ignore my suggestion to secure the generator with a better foundation. I knew it would sink, I continued for the last three years to tell them it would sink, and now it is sinking. Even the maintenance guys who came out yearly (and I've paid for over 5 years of extended maintenance) have filed report after report saying it needs to be raised. Finally after no response in two months I will be hiring my handyman to somehow raise the generator and then put down rock to keep it above the ground. To their credit the sales team is great (bought it), the maintenance guys have been super nice and efficient, the install ... not so much. read more

Cantor installed our unit, monitors it and services it. All seamlessly with competitive pricing. When Milton came through and it became apparent our unit needed to be raise, they took care of it promptly. I highly recommend Cantor. read more

Canter Power - Generator Installation/Repair Near Me - Greensboro, North Carolina

Service is terrible. You pay for annual service and don't get it unless you call them several times and then they seemed bothered you called them. [[HIGHLIGHT]]It takes weeks for a call back to schedule an appointment and then a few more weeks before you get a definite date then they say you will get a call from technician which never happens.[[ENDHIGHLIGHT]] Once you dish out money for equipment they don't care if you get anything installed or serviced. Don't know how they are still in business. Well actually they make money from people's desperation. read more