Looks great, people were nice..... but!.... MY GRANNY fell down the stairs because they were to…read moreslippery. Did NOT like that and neither did she. Please get better janitors to dry the stairs. Extra: granny's wheelchair broke while she was in it.

Canterbury Woods in Williamsville is a CCRC and serves residents who are totally independent to…read morethose who need Assisted Living, Skilled Nursing or Memory Care. A person must be at least 62 to be accepted and must come in at the Independent level. There are several financial packages available. Whatever the rental cost of their apartment in Independent will be the same cost if the resident requires any of the other services as time goes on. In Independent Living, where I am most familiar, meals are provided in two fine restaurants and a cafe, and weekly cleaning is provided if you want it. Many people compare the living culture here with that of a cruise ship - there is access to a pool with a daily aqua aerobic class; yoga classes, balance and other exercise classes are available as well. There are also art classes; assorted classes in various topics by resident college professors; and to top is off there is a theater where professional and amateur performances are readily presented to the community and residents needn't even going outside. There is also a convenience store manned by volunteers and a Weekly Happy hour with music, wine and snacks. There is so much more! In my opinion after living here for eight years, I think it's a fine place to retire!

The hardest thing to do in life is to place your parents when you feel it is time. We have my…read morefather living in independent living and my mother in memory care. We are very pleased with the facility and the employees that work there. They are special people and we are blessed. The food is very good and the daily activities and events are what gets us through the day. They have music that puts my mom in a happy place. The campus is very clean and decorated for every season. The campus is beautiful in the spring and summer with outdoor gazebos. They also have onsite doctors and and rehabilitation if needed. We know when we leave them for the day that they are being taken care of. I would recommend Fox Run to my family and friends.

This facility wasted our time we came out from California brought my grandmother in did a tour with…read morethem, and they discriminated her for being blind. We were told by Elizabeth that they would accommodate her never once was told that she needed three years of financial to cover the cost of this facility. Elizabeth told us that we would be able to help her pay for this facility week did the application submitted her statements, explain to them that her caretaker stole from her and for the first month we would help out Christine Avoided my calls my emails and made every excuse not to take my grandmother in. Please be aware and make sure when you do contact this facility. Ask all the questions before they waste your time and avoid your phone calls and emails.

WHY CAN"T ZERO STARS BE A CHOICE? Care was deplorable. They…read moredropped my mother more than once causuing serious injuries; and made it seem like it was her fault falling even though she was wheelchairbound.. On many occasions thay ignored her needs and my sister had to call from the outside to get her help to get out the bathroom after she was ignored. She'd sit waiting for help- and even tryed to bribe staff with chocalates. It was so sad when she's go so long unattended.. I'll never understand how anyone can put their loved ones in this place!

If you decide to go to rehab here or leave a family member here. Beware of the follwing. Food is…read morenot edible most days. They will tell you you're eating in your room. You will not be taken out of room for any activities. You will get pt for an hour or less per day. You will wait up to an hour if you hit nurse button. You may not be given pillows or blankets. Thus happened 3 x, was told no lines available. Some nights yoy will have plastic pillow with no pillowcase. You may walk in and see loved one with tray across room meaning no access to water. You may see nurse call button on floor on a cord across room they can't reach. You will need to get them water and ice because pitcher will be empty. If you ask nurses any questions they will yell at you and I mean arms in the air yelling. If you get discharge papers read them, they will include signing that you will change your address, you will pay 214 a day for day 21-100. Ins stops payment on day 20! When discharged they will keep any narcotics you were prescribed but give you the rest of your meds. You will see at least 5 aides standing at nurses station pretty much all the time. You will find loved one on dirty sheets. Garbage can full. If you bring clothes upon check in they send to laundry and you may not see them again for 48 hrs. They ate short staffed and admit that so some days pt is 20 minutes and no pt on weekend, loved one will lay in bed all weekend getting weak, nurses nor aides will walk them to build strength. Don't worry about a shower because for 19 days you won't get one. Do read those discharge papers because they also ask to sign you ss check over to them. None of these papers were signed so lived one was discharged. If they were signed I believe they would not of discharged and collected 214 per day till 100 days? It's all about keeping the beds filled here and many elderly are there suffering like the one man who yelled for an hour because he had fallen. One breakfast I saw was a small sausage patty and one piece of bread that looked like toast but waa called French toast. Hard meat elderly cook never chew. Egg salad sandwich which was mostly 2 pieces of wheat bread. No boost or ensure just tiny cartons of some inedible strawberry protein drink. Be prepared to bring loved one food every day. Employees there say they won't even eat it!!! I have pictures I won't post here, I'll save that for when I contact every agency I can in addition to the 2 owners of this facility whom should both be fed this crap daily. I will say pt employees and business office all nice people. Head nurse first floor, reception 1st floor and whom ever answers phone there all need to be fired. I won't post names here. I'll save that too. Go anywhere but this place, it was beyond horrifically awful and they don't care about the elderly or upsetting them. If the aide who got rough with my mother is reading this. I'm coming after your job!!! When my mother asked..why are you being so hateful her reply was because I can be if I want, this after flipping her harshly in her bed with a broken tail bone. My mother was scared if this aide was working. You all pushed me to a point of anger that will now not stop me from putting this information everywhere it needs to go. My heart breaks for those that are still there!

Emeritus is such a wonderful place. The staff is extremely friendly, warm and welcoming and the…read moregrounds are so clean. The rooms are modern and residents are allowed to have pets which is a nice plus. The food is delicious too. I would absolutely recommend people to this place.

I moved my mom out of an apartment and into Cobblestone in October when completely independent…read moreliving became a bit overwhelming for her. She has flourished since then. They have the most caring staff and some have been there 20 years so you know this is their passion. Joyce leads the PSW's by example. She is respectful and professional, compassionate and yet firm. Mom has regained all of the weight that she lost because of a lack of desire to cook and the loneliness of eating alone. The kitchen does a very good job at preparing healthy meals that the residents enjoy. Jean, who does so many of the activities with the residents is creative and hardworking, recently adding a blind silent auction to the regular Bingo, exercise classes and walks to Timmy's. The recent opening of the new senior centre around the corner will compliment the activities offered on site. Mom couldn't be happier and I have great peace of mind. If you are thinking of making this transition, sit in the lobby for a while before or after a tour to get a real feel for it.

My mother moved to Cobblestone last year from her apartment. She didn,t want to move into a…read moreretirement living home as her thoughts of the old nursing homes were in her mind. We took a tour and planted the thought of mom moving in. we told mom it is a place to go live not to go to die. There was a room available but mom felt she wasn,t ready. A couple months go by and mom was told by the doctor that she can,t live on her own, fortunately a room came available at Cobblestone. Mom has thrived there. She has started eating again (the food is delicious) she has made many friends and she loves the staff, they are fun and so caring., They give mom such great care. Mom loves the activies and we have to work our visits around them, lol They have people come into sing and play music which mom loves.I would highly recommend Cobblestone for independent living.

We are so pleased with the care given to our mom. Since her arrival a year ago, she has become a…read morechanged woman. At 89, with dementia, she is involved in more activities than she has even done in her life. All staff-from all levels of care--from cleaners and coordinators to dining nutritionists and doctors, everyone knows her name and what she likes. The lodge is bright, super clean and modern, all details which are enforcing daily life in so many positive ways. To us this is a model example of how elderly people are being given great quality of life --often much better than when they lived in their own homes. Thank you all for improving moms life-- in every way--and eliminating worry from ours.

This is the worst place that I've ever seen and experienced. People were left in soiled diapers for…read morehours and hardly any nurses or aides checked on anyone. Filthy and disgusting.

This place is a joke. They leave clients in bed constantly, when you ask for help they ignore you…read moreor make you wait for an hour to help. They don't have railings on the beds so people can fall out of it. They are extremely short staffed and the nurses that actually care are far and few in between. The place smells like urine as soon as you walk into the door, your feet actually stick to the floor. This is the dirtiest establishment I've been in. If I could give it no stars I would have. Some patients have 9 or 10 thin blankets that don't keep them warm so they don't have enough for everyone to go around. If they happen to wash something for you, they lose it on you and you will never see it again, unless your "name is on it" I went out and asked for some blankets for my grandpas roommate and the nurse at the front desk told me to help myself to the cart, rather than coming and helping him. The food they have looks like something that prisoners would eat... maybe?

I saw a very well-run organization. Asbury ran the kitchen with an obsessive focus on cleanliness…read moreand quality. The same seemed to go for other aspects of the place. Compared with their assisted living affiliate Beechwood, they were most definitely better-organized. From what I learned, it's very costly to live there. I probably wouldn't cough up the cash, but if this kind of place (for downsizing ambulatory seniors, who may or may not be on Yelp) is your bag, I'd feel pretty confident about the quality.

awesome place to work Evan and his boss and the rest of the kitchen staff makes you feel like part…read moreof the team right away very helpful non judgmental only thing I couldn't deal with was the biweekly pay but other than that I enjoyed that job