David came out to repair our dishwasher. He did a fantastic…read morejob. Not only repair the problem draining but reinstalled the dishwasher correctly that Best Buy didn't do. Prices are very reasonable. Can't say enough about this company. If you need appliances repaired look nowhere else.

The whole team was kind and helpful from Jennifer to the technician Riley! Our washing machine…read morebroke when we had just brought our newborn home and they went out of their way to offer alternative solutions while getting a technician out. Grateful for their professionalism, expertise and and customer support!

No idea why their rating is at 3.8 -Appliance EMT is always a 5.0 with our family! My mom has been…read moreusing appliance EMT (with Marcus as her tech) for years. He does great work on refrigerators and dryers. Didn't realize the coils in the back of my fridge were so dirty & definitely needed a thorough cleaning. Marcus also found I needed a new refrigerator hose. No more strange noise coming from the fridge now. Thank you! Great customer service both by telephone and in person. You would never know that a tech had been cleaning all that gunk from back of the fridge. He even had his own booties, as we are a shoes off home. Thank you!

I had a very disappointing experience with Appliance EMT that I feel others should be aware of…read more A technician came to my home on Saturday to repair my ice maker. Before beginning the work, he clearly stated that the cost would be $395, but also explained that there was no warranty on the repair and that if the fix did not work, the price would be reduced to $250. Based on that representation, I agreed to move forward. After the repair, the freezer briefly got cold and produced only three ice cubes before the technician left--at which point I was charged the full $395. Unfortunately, within an hour of his departure, the freezer stopped working entirely. When I contacted the company to address this, I expected them to honor what their technician had promised. Instead, they refused to adjust the price down to $250 as previously stated. Rather than resolving the issue, they repeatedly attempted to upsell me on a much more expensive repair totaling approximately $1,300. Given this experience--being charged for a repair that did not work, having agreed-upon pricing disregarded, and facing persistent upselling instead of resolution--I strongly discourage others from doing business with this company.

Rick has been my person when it comes to appliances for quite some time now. He's knowledgeable…read moreand will answer any question. Just today I called him to see if he could do some work for me. It wasn't anything he could help with but he spent about 10 minutes talking through exactly what I needed and what I should do and ask for from the service company I will use. Great guy!

I have been using the Appliance Doctor to repair my appliances for over 40 years and have never had…read morea bad experience. With each appliance repair they have given me options whenever available. They were always willing to repair, but let me know when it would be better for me to buy a new appliance. Brent and his team stand out in a time when honest, trustworthy businesses are not always easy to find.

Sadly - Derrick, did two repairs for me - garbage disposal and Samsung Frig both pretty easy to…read moreschedule with slight delays. But now, since late Oct. '25 - we've been without our Microwave/Airfier (over 4 months), having spent over $400 for parts and repair.

Does not communicate. Sets appointments and never shows up. Takes your money and leaves you with…read morenone working appliances. I would give a zero if allowed.

Call these guys for refrigerator issues - Steven was quick to respond, quick to diagnose, fixed the…read moreproblem, provided good customer service and gave a 90-day guarantee. My fridge and freezer weren't keeping things cold ... milk wasn't ice cold and ice cream container was soft so I knew something was wrong. One of my repairman contacts referred me to "Appliance Service". I'd definitely use them again. By the way, it turns out my defroster system was broken so I got a replacement. Total bill was $235 plus tax. The 90-day guarantee is comforting too. FYI they only accept checks.

Do NOT use these people. I called to get my refrigerator fixed. They had a very low rate to…read morediagnose the problem and quoted the part and labor. I quickly found the part online for $80 less than they would charge and told them I would order it myself. The original tech was visibly annoyed. I called back 3x to get the repairman out to install the part. They told me a different technician would need to charge between $50-$80 MORE than the original quote. Um, no. The original technician was going out of town and wouldn't be able to handle until next week. As a business, you should have standardized prices or at least be able to honor the quote that had been given. I took my business elsewhere.