Had a ridiculously good experience with this business. - They are EXTREMELY professional and cool…read more Also military friendly. Longstory short, I had them put a custom PC rig together for me because I was struggling to do it myself (lol). During the waiting period, I was given a 3 day notice to prep for a 30 day field problem. Monster Computers did me a solid and worked on my PC while i was out in the field (as opposed to making me hold the parts and doing it upon return) so I could enjoy it once I was back. During this time, there were a few complications with broken parts I bought. I had very limited communication with them due to bad signal/being in the field, but for the small amount that I had, they helped out by returning the parts for me and using new ones i ordered to their location. They did absolutely everything they possible could to make sure that my computer was built and ready to go ASAP, giving me an impressive and stress free experience. Plus the dude there who worked on my PC was hella cool And on top of it all, they charged a very fair price for all the work they had done for me 5/5, would highly recommend, great business

No communication. Two months later and the problem had yet to be resolved. Tried to make contact…read moremultiple times and received multiple excuses. Finally made contact that the part was in to schedule service. Then they refused to service the device because they failed to keep proper records and our receipt proof of purchase wasn't enough. Would never ever recommend this place to anyone!!!

I've been trying to get in contact with this shop but it seems that the number is no longer in…read moreservice but the website is still up. I am trying to get back a blue dell laptop I had dropped off back in 2021. I had reached out by email in feb and march of 2022 and was under the impression it was being repaired. Can someone please get back to me on this? I had great service here before then but I would like this laptop back since I paid for it. Please reach out, thank you & would greatly appreciate it

My husband and I have used Cape Fear Computer for years for multiple computers and our daughters…read moreiPhone screen replacement. We've always gotten quality work and fair pricing. They are also honest with you about whether the issues or damage is something that can be repaired rather than stringing you along. I would definitely recommend them for your computer or phone repairs.

I purchased a MSI 16" Vector laptop from Silver Knight PC. After 3 uses within a month problems…read morebegan. Eventually the computer locked up, I moved to Lealand (90 miles away) in the meantime and brought my computer on a Saturday when the store should be open. The website was not updated but a note on the door said they were closed. That was issue #1 with unprofessionalism. My second issue was that Silver Knight sends warrantied laptops back to the factory. Silver Knight cannot perform warrantied services on MSI equipment they sell. The problem was a day 1 issue with a RAM bank. MSI in the process of diagnosing a simple RAM issue wiped my disk clean. Basically, I brought a computer I purchased there for warrantied service and it was returned to me completely useless. I have been going through a laborious process to return the computer to a minimal level of usefulness. I would not purchase MSI computers and I would not recommend them for IT support.

My husband received great support, service with meticulous care and insightful advice after…read moreexperiencing being a victim of being hacked by a malicious hacker who stole and claimed to be from the Federal Trade Commission.

Very Friendly and Efficient! Even though I had to go back A Second Time for them to Get the Files…read moreThey missed, They still got it done!

Outstanding computer service at a reasonable price. Expertise and knowledge to troubleshoot,…read morediagnose & repair...outstanding. Honest hardworking courteous business John, David, & Susana THANK YOU FOR YOUR GREAT CUSTOMER SERVICE JEANIE LIPPS

Service is great. Selection is great. Overall the value is OUTSTANDING. I just bought a new Roku…read moretv, and boy I'm a happy camper. Value in Bestbuy is non- negotiable. PERIOD. I like my overall experience in my purchases. Thank you guys for making my day awesome. Employees are motivated and friendly.

If you've ever wanted to feel like Indiana Jones searching for a lost artifact, just try buying a…read morepair of Beats headphones at this Best Buy. We walked in at 6:15 PM, were greeted, and told someone would help us shortly. Cool. The worker even called on the radio--solid start. Then, time slowed to a crawl. After 7-8 minutes of standing there like NPCs in an abandoned video game, we checked back in. Again, the radio call: "Those two gentlemen still need assistance with those Beats." We foolishly believed this would summon help. 10 minutes pass. Nothing. The store might as well have been a haunted house at this point. Then, a guy from car audio appears like a wandering side quest character: "Y'all need help?" We say yes, thinking our saga is over. "I'll get someone over here in a minute." Spoiler alert: He did not. Another 10 minutes pass. We finally ask for a manager, who--shockingly--solves the mystery of "Who Holds the Sacred Key to the Headphones Case?" And just like that, the lock is opened, and the treasure is ours! It only took 30 minutes and $130 plus tax. Moral of the story? If you want headphones from this Best Buy, pack a snack and a survival kit.

Computer was fixed within a week. The owner calls to tell you what the problem was before we went…read moreto go pick it up. I thought that was pretty nice. I would much rather go here to have my computer fixed than taking it to The Geek Squad any day!

Owner was incredibly helpful. He quickly diagnosed the issue with my laptop and then made me aware…read moreof all my options. I learned some things, was treated kindly, and given some great advice. I'm going to recommend this place to my family and friends personally and continue to go here in the future.

One of the best locations where I've taught classes. They get in early & take care of the students,…read moreoffer refreshments and they have computer equipment that's operable, projectors, displays and whiteboards. A great place to teach and learn computers. And can take certification exams here too

$800 is what they charged me to fix my computer. I could've bought another one for that price. Took…read moreover a week,and they removed all the software that originally came with it. When I went to pick up my computer, the entire place reeked of Marijuana. The 2 young boys behind the counter were stoned and made no attempt to cover it up. I said something about the smell,and that I was getting a contact buzz to these guys....they just laughed, like it was nothing. NEVER GOING BACK THERE AGAIN!

I was impressed by the honesty of this business. I took an HP Omni tablet to be repaired and…read morealthough the tablet gave them a hard time, they were honest about everything and gave me the $50 back. The $50 would have been for a simple fix/update, but the tablet was not a simple update. I appreciate any company that is still honest, communicates with their customers and is honest with them. Coincidentally, they are next door to a business that I patronized a few years ago that could take a cue from "The Affordable Geek" on honesty and good customer relations.