1. We Fix It Repair

    1. We Fix It Repair

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    Fayetteville, NC

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    We Fix It Repair

    2.6 (8 reviews)
    Closed 9:00 am - 7:00 pm

    Services - We Fix It Repair

    Desktop computer support

    Laptop support

    Mobile phone support

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    iFixandRepair - Skibo

    iFixandRepair - Skibo

    4.5
    (35 reviews)
    $$

    AT&T couldn't fix a simple problem on my phone and realized they couldn't sell me anything so they…read moresent me here. The tech at I fix and repair fixed my phone in 30 seconds and said no charge! I will be bringing all my Apple products and business here going forward. Toodles AT&T!

    Stopped in to get phone button replacement, phone wouldn't boot up, got there when they opened over…read morethe weekend. First open sign was on but door locked, soon as I pulled the locked door the young man came out and unlocked the door along with a lady who was behind me, the young man looked at the phone and told me if I knew the age of the phone and said it was five years old. The store phone was ringing off the hook and the associate was not thrilled at all. The lady behind me said you need more help or someone to answer the phone, he replied "the boss is a cheap ass" that put à damper on things, then he told me there was nothing to do and to buy a new phone as it's cheaper than the replacement. 150 for the repair is cheaper than a 500 dollar new phone, Yeah.. time to leave... The last time I was in that location for a broken screen there was no issue the older gentleman who was there was great friendly and very helpful and taken the time to replaced the screen. After returned home I searched Google there was a work around the power button and I got the phone to reboot. The strange part it work around was posted by ifix posts. Lesson learned, don't go on the weekend. Cheers ** Update for 5/9/26** Went to west Fayetteville location to have CPU swap on phone, gentleman working was great, he knows his craft and very dedicated and loyal employee. I understand why the gentleman at the Skibo location was upset mostly due to mismanagement by the owner of the Cumberland county location's and not knowing if their locations will close due to mismanagement. The gentleman repaired my phone in 30 mins and there was no missing information or problems with any part of my phone. The handful of employees left working these locations are very dedicated to their craft and to the brand. Management a different story. Good luck moving forward to these employees! Cheers!

    Monster Computers

    Monster Computers

    3.3
    (47 reviews)
    $$

    No communication. Two months later and the problem had yet to be resolved. Tried to make contact…read moremultiple times and received multiple excuses. Finally made contact that the part was in to schedule service. Then they refused to service the device because they failed to keep proper records and our receipt proof of purchase wasn't enough. Would never ever recommend this place to anyone!!!

    Brought in a beloved older gaming desktop. I expect the experience I had here is similar to many…read moreothers. Was told the issue with it was the motherboard, gave the okay to replace it. Then was told it was the cpu, gave the okay to replace it and paid for it before it was ordered. Meanwhile, months are passing. Every time I called the shop, was told there was no one to talk to about what was going on, and to not call. When I came into the shop, owner wasn't there, was told not to come in, that they will call. I gave them a chance to follow through on this, but weeks would pass. They never called me once. After giving them a chance to "call me back" a couple of times and they never did over more than a week, I began coming in and calling despite their protests. A couple of times got attitude from the person at the counter because I hadn't "paid for anything yet," though I had paid for the cpu before it was even ordered (got endless excuses to how that part hadn't come in yet, etc etc- that took weeks on its own) but what was there to pay for? The computer wasn't even fixed yet. Also, any time I talked to the owner at all, all she did was complain about her life and acted like I was being unreasonable towards her to be "hassling" her so much. She had every excuse in the book, no matter how ridiculous the situation. It was either, "My life is so hard and filled with drama right now, give me a break," or, "The part won't come in," "DOS won't update," "Not sure if this is compatible," etc etc. More months passed, I just wanted my computer back. They, of course, have the, "You have to pay $125 fee to get your computer back," policy. So I knew that if I wanted my computer back, on top of paying for the parts to be put in the computer (that I'd already paid for) I'd have to pay a fee just to get it out of there... Even though it doesn't work. I hung on with the hopes that she really would fix it. EIGHT MONTHS LATER (not an exaggeration) I came in and said, "Just give me the computer." Owner, the lady, told me it was fixed. I watched it turn on, but didn't even care if it was a lie or not, I just wanted my computer. I took it home, turned it on. It crashes within minutes. It won't turn on. She never fixed it. It was a complete lie and she knew it when I picked the computer up. I wanted to sue in small claims, but she gave me no paperwork on anything except the vaugest details, nothing proving what I'd paid for, or, more importantly, how long my computer was trapped in her shop. I went back, hoping she wouldn't be there (usually never is) to talk to the man at the counter, to ask for a receipt that showed 1) What I'd paid for and 2) How long the computer was in the shop. I'm sure they knew I was planning to sue, because I was given a sheet showing none of these details. When I, again, specified that I wanted a receipt that specified these details, I was told the sheet already showed everything I needed. It had only the date that I picked up the computer. This shop is absolute and total garbage. I didn't sue because I didn't have anything to prove what happened (other than dates for when payments came out of my bank to Monster Computers.) I probably could have made a case with that, but, disgusted and just wanting to be done with Monster Computers forever, I ate the loss. I'm here to warn you all. Deserves negative stars.

    We Fix It Repair - electronicsrepair - Updated July 2026

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