Dr. Kevin is great and provides wonderful care to our cats. All of the staff are kind, caring,…read moreprofessional, and show great patience with our cats who are less than joyful about being at the vet. Patton Vet is about 30 minutes from our house so there are tons of closer vet offices, but we love Patton so much that we are more than happy to make the drive. Last June, we sadly had to put our 21 year old baby boy kitty to sleep because his body was worn out. Everyone at Patton was so kind and supportive of us during this difficult time. They gave us plenty of time to say goodbye and even followed up with us a few days later to see if we needed anything.

Love Patton Veterinary, they work with you to support your pet's needs. Having a large rescue dog…read morewith lots of issues and fears, it was good to find someone who listened and worked with us.

Our dog was struggling with gastrointestinal issues, and not only did Dr. Ludwig help us identify…read morethe problem, but our dog is now full of energy again, like a puppy. It's clear that Dr. Ludwig truly cares about animals and doesn't want to see them suffer. He always puts the animals first, and that's exactly what you want in a great veterinarian.

We took our dog Chloe there Dr Ludwig was the best vet we have ever had. He took the time and…read morelistened and got down on the floor with Chloe. He knew what he is talking about. Yes now he May have made the wrong choice in his personal like but he is human and we do make mistakes. I hope things work out for him bc he is a good vet!

Took my boyfriend's children's dog, who they've had for over 10 years, to the YCAH. Upon checking…read moreout, I went to make an appointment for our new puppy, who has been being seen by a different office, not affiliated with this one. They somehow messed the paperwork up and linked the two charts together and when I tried to get it straightened out, they told me they could not do anything until they get "permission" from the ex-wife, as she is the primary person on the chart. The ex wife has never even met my puppy, nor myself. The office had no problem doing office visits and accepting payments without a phone call to the ex-wife over the past however long from my boyfriend or myself when we bring the older dog in but now we can't make an appointment for our puppy without having to talk to the ex-wife first. When I told them OK then I will cancel my appointment and take her somewhere else, they had no issue with losing a customer. In fact they were pretty rude when hanging up. You definitely won't catch me bringing either dog back into this office.

This is the only vet I had for my cat princessbella and she will be 8 years old may 19 I think this…read moreis a nice vet and the girls and guys that work their are very good with my girl.

Dr. Dan & his brother Dave both the veterinarians and the owners off the Dover Area Animal Hospital…read moreare incredible and very caring towards the customer and the animals. Both Dr. Dan & Dr. Dave literally saved the life of our 2 year old Doberman Pincher. The dog still has a rough couple days ahead of him. But if they didn't act as quickly as they did we definitely would of lost our dog. Very caring and compassionate veterinarian hospital. I will also add unlike other places where you spend more time with a veterinarian technician. Not at Dover. When you take your animals to Dover a Doctor is who you see. Thank you for saving Zeus life.

I honestly don't know how this place stays in business…read more The customer service was painfully slow--I'm convinced their secretary is secretly a sloth working overtime. Every question felt like it took forever to get an answer, and getting updates was like waiting for paint to dry. To make matters worse, everything seemed to revolve around squeezing every last dollar out of the customer. It felt less like they wanted to help and more like they were looking for the next way to charge extra. If you're looking for responsive service, clear communication, and a company that values its customers, I'd recommend looking elsewhere. Hopefully they'll spend less time counting dollars and more time taking care of the people who keep them in business.

Treating our cats and dog here for many, many years. Dr. Amicone and Dr. Harris are two of the best…read morearound and I strongly recommend this facility.

Parking was great and I was in and out for an early morning appt. Highly recommend for bloodwork!read more

Black Horse Animal Hospital is my go-to stop for all my veterinary needs. The staff is all friendly…read moreand genially care about saving animals. Allison V. is our usual vet and is very polite and knowledgeable on all matters. My yorkie has had troubles at other vets but loves visiting Allison here! Their quick and considerate care saved the life of my septic puppy, I cannot thank them enough. Would recommend you check this out, will be worth the drive and your fur babies will thank you!

Their number one priority is money! Not the safety or well-being of the animals that are being…read moretreated. They left two puppies who were suffering with wounds untreated overnight didn't even bother to clean their wounds or administer any type of care . Just kept them there for the rescue to pick them up the following day. Absolutely disgusting behavior for people who are supposed to be trying to save lives and care for animals. Their number one. clients are Amish breeders.

This is a message for all local pet owners to be aware and for Animal Hospital at Thorndale to…read morereflect on... I'm not one to post on fb often but I feel this needs to be addressed. **Thorndale Animal Hospital** I am writing this message in utter devastation and fury over how my desperate call for help was treated on Friday, May 15, 2026, at 4:43 PM. Our beloved dog, Chubbs, was suffering through a terrifying seizure episode, and I felt utterly helpless as I reached out to your clinic for assistance. During my call, I was pleading for immediate help, clearly expressing the urgency of the situation. I could hear my dog in distress and asked if you could hear her too. I was assured that you could. Yet, when the receptionist returned after putting me on hold, I was met with an infuriatingly cold response: I was told to monitor her and take her to an emergency room if the seizures continued. When I begged to bring Chubbs in for immediate care, I was told that I couldn't come because your clinic would be closing at 5 PM. In that moment, my heart shattered, and rage consumed me. I was sobbing uncontrollably, struggling to understand how your clinic's closing time could possibly outweigh the urgency of my suffering dog. I could have made it there by 4:50 at the latest, yet my desperate pleas were treated as if they were nothing but an inconvenience. **my call with your clinic** Me sobbing and begging "please please let me bring Chubbs in. I don't know what to do for her and I have two young kids here. Your clinic "if she continues to seize being her to the ER (Blue Pearl in Malvern) Me "please! You are only 3 minutes away from me! Malvern is a good 20-30 minutes and it's rush hour now! I just need her to feel calmer for the ride. Please help me" Your clinic "you can't, sorry, we closing soon" Then I hung up on her. After that heart-wrenching call, we had to wait for Chubbs to calm down enough to get her into the car. Tragically, she suffered three more seizures during the ride--two in the carrier and one just as we were entering the emergency room. The sight of our precious baby being rushed away by the emergency staff, with them frantically shouting for medications and treatment permissions, will haunt me forever. I understand the severity of cluster seizures; I know that what Chubbs was experiencing was critical and there's not much your clinic could have done to prevent the outcome of her passing. But I firmly believe that her suffering could have been alleviated had we been allowed to come to your clinic, even for a moment of care. So you can give her some thing to calm her down, enough for the ride to the BluePearl ER. Instead, the last hours of her life were filled with anguish and terror--not just for her, but for my entire family, including my two young children, who were left helpless and confused. I tried to explain to you that we will be at least 30 mins away and it's also rush hour.... I am not upset because the vet couldn't save her; I am furious that we were denied even a chance to help Chubbs find some comfort. I am convinced that if the vet had allowed us to come in, those additional seizures in the car could have been prevented. The cold indifference shown during such a critical moment is absolutely unacceptable. It felt as if your clinic's schedule, you clocking out on time, you making it for what ever dinner or after work plans were prioritized over the life of a suffering animal, and that thought infuriates me even more. I urge you to reflect deeply on how your policies impact those in desperate situations. No pet owner should ever have to endure the agony of being turned away when their beloved animal is in such distress.

I brought my 10 year old cat here because I discovered a large tumor on her underbelly. They…read moresuggested surgery but they said she would need further surgeries and will eventually die if the mass is cancer. They said the surgery if anything would help keep her comfortable for the next few months or so until she passed. Not once did they tell me SHE MIGHT NOT MAKE IT THROUGH THE SURGERY! I agreed to the surgery, it's cost was $4,571.42. After the surgery I took her home, she was still groggy when I got her settled, she ate, but she seemed very uncomfortable. I gave her the prescribed pain medicine as directed by staff member, no Vet greeted me to discuss her post surgery needs. The next day she was still not coming around I thought it was the pain and I gave her more medicine. Long story short, I took her back the next day. They didn't have a clue what was wrong but suggested to put her on fluids, and do blood tests, but that would be another charge! I told them I had no more to give. They said they would only charge me for the blood tests. They make you pay first!. I picked her up and the Head Vet/Owner looked me right in the eye and said, "Leah is going to make it, but you have to follow the plan". Since they are a Hospital, but have no overnight care, they sent me home with her and told me to keep her warm. Then the Head Vet/Owner said," If she makes it through the night then bring her back tomorrow at no charge, and we will put her back on fluids." I said," you just said she was going to make it" she said," Your cat is 10 years old with potential cancer, she is having a coming out of the anesthesia. We are sending you home with a warming pad," When I went to the front desk, a nasty vet tech told me they decided not to send me home with a warming pad, just to use my space heater. I figured they knew she wouldn't make it! I took my baby girl home that night and kept her warm. Leah died that night. I brought her back as scheduled the next day. They said it would be another $296.00 for cremation. Not the Vet or the Head Vet offered any condolences to me. The office manager offered me condolences with a hug. Later that day they called me and and said the cost of Leah's cremation was comped. I figured because they knew they shouldn't have operated on a 10 year old cat with a gigantic tumor!! That Monday I got a call from the Vet, but not the Head Vet/Owner, or the Surgeon, she offered her condolences. I asked why they didn't know she wouldn't make it? She said she only does minor surgeries. Not once did the "Surgeon" that operated on Leah say she there was a chance she wouldn't make it through the surgery!!! Don't let these people touch your Older cat, dog or animal. They are incompetent and they don't care. If you say you are a hospital, then why don't you have overnight care!!! Don't let them operate on your pets!! Give me my Money back!!!! Rest In Peace Leah, I am broken hearted.