Some people just go to work, punch in do the bare necessity and go home. Then you have someone like Johnnie. Someone who actually cares about the people who he interacts with. Cares that have a family and work very hard for what they have. After visiting two other Chevrolet dealerships in the area, one to include the one I brought my first truck from, I was hoping not to strike out. Neither of them took the time to listen to my concerns and wishes. I knew I had to trade "Kane" in, but knew her replacement had to be a few things: same model (if possible), new (well why not ..) and most importantly..close to the same range for payment. Johnnie did just that. He spent time finding the best match in regard to model, found "El Capitan" , the blackest, baddest boy on that lot, and like I mentioned above..the most important thing...kept the payment the same! Thats 3 out of 3 folks! Johnnie delivered ! I appreciate him and Capital Chevy ! Dealership review: Capital Chevy has a good feel. Not the buy something or else feel. Understandingly..dealerships can make folks nervous , this place doesn't do that. Everyone is friendly, checking in to make sure you've been assisted. It's rooted in family, theres music playing, food trucks..you can tell they care about the experience and the environment. I was there a few hours and shared some laughs with friendly faces, ate at the food truck (which they provided tickets for) and received a gracious deal from my sales advisor. All 10's! Forget those other Chevrolet Dealerships.. Capital Chevy the best in the Triangle. read more

I had to buy a new car after mine was stolen. I was in a hurry but knew what I wanted. I have dealt with Capital Chevrolet before. I purchased a 2018 Jeep Grand Cherokee Summit. There was no hassle. I also got a good deal for my 2014 Chevrolet Traverse. No fuss, No muss. I have now purchased two cars from them and will go back if I ever need another car. Jeff S. was my dealer. He took me to look at several cars. I crawled around inside several before deciding which one to drive. He just kept bringing me keys and letting me take look after look. I had a lot of fun doing it. He listened to me about the type, size and price of vehicle I was looking for. He kept me in my range without trying to over/up sell me. I ended getting a great deal for a vehicle that has all the bells and whistles, even things I was not looking for (my seats will heat AND cool, no sticking!) I love my new Jeep. Have driven it all over. Cannot wait to try out the different all-wheel drives. Thinking I might not have much use for snow here in NC, but we all know about ice. So, long story longer. I definitely recommend you go there. Like I said, I have done so twice and made out great! read more

This is our very first Chevy car and Ailis Fealy was totally great and immediately made us feel she's in it to win our business - from understanding what our needs were to giving us all options she has available to fulfill same. She wasn't deterred when we told her we only came to visit one car we found online. She kept the dialogue going with me and my husband and before long, she had us reviewing 2-3 other cars that may suit our needs. Ailis never pretended to be a car expert, rather, she made it clear she can find us the right answers - from models, features, even to financing implications - and she did. Ailis consulted all resources available to her (from her manager to her finance partner) to get us the help we needed. She is also very amiable, very friendly, and paid attention to things that made me or my husband uncomfortable with the buying process. We ended up getting a certified pre-owned, and we couldn't be happier with it. Looks like we'll be Chevy owners from here on out and Capital Chevrolet will always be our go-to-shop for our needs. read more

I got the green light from the wife for my birthday to get the truck I have been drooling over for years. I went to Capital Chevrolet to buy my first Chevy and I will say I had a great experience. Nothing worse then making a big purchase and leaving disappointed with some part of the process. In this case that was not a problem, the team at Capital Chevrolet made the process smooth and as quick as they could. The salesman (Graham Sapp ) was so patient while I looked at what felt like everything on the lot. Extremely low pressure and wasn't afraid to admit if he had to look something up instead of making it up. Once I narrowed down to the exact model they were able to find me the perfect truck with all the options I wanted and worked to get me a great deal. This is a new location so the dealership feels clean and modern so not a bad place to have to hangout when you need a service. I am 5 months into being a new Chevy owner and thanks to Capital Chevrolet I have no complaints and love driving my Suburban EVERYWHERE. read more

Great dealership! They were so helpful in finding the SUV we needed. I thought I wanted one type but when I told them our needs with space for kids, etc. they helped us find an even better SUV. Everyone was so easy to work with and the process was painless and quick. Hasani was a fabulous salesmen. He was very knowledgeable and was not pushy at all. I was a little unsure of all the features on the SUV but he helped me figure them out and even a couple days after buying I went back and he helped me set up things and answer more of my questions. He never made me feel stupid for not figuring out the technology, he made it really easy. Everyone else at the dealership was great as well with their friendly and professional manner. Finance people were very helpful and fun to work with. This is the first time I bought a brand new car and the experience was fabulous. We use to get frustrated by other dealerships but this one was the real deal and will be going back when we need another car. THANKS !!!! read more

This is the second time we have come to purchase a vehicle at Capital Chevrolet. The first time we approached the dealership we were greeted by the salesman named Roger Monsour. Roger was very professional, engaging, respected our knowledge of what we wanted, and respected our time. We walked in not needing to trade our truck but excited to see if we could make a deal. Roger was able to work a deal and to our surprise we walked out with the keys to a brand new Equinox. The second time we specifically went and wanted to work with Roger. Again he was extremely helpful, knowledgeable, and respectful. He was able to work within our budget and work in our trade. I walked out with the keys to another brand new car. If you go to Capital Chevrolet ask for Roger Monsour. He is the reason we now have two new cars and will return to him when we want to trade them in or make another new purchase. read more

Awesome Car Buying Experience. I needed to make a quick deal on a 2018 Traverse and had been dealing with 2 other dealerships who were jerking me around and taking forever. I called Daijon at Capital Chevrolet and told him exactly what I wanted. He located the vehicle and had all the pricing in to me within an hour and by that evening I had signed all the paperwork and the vehicle will be delivered today. All while the other dealership still hasn't called me back. Daijon is not pushy and he listens to every request and help us put together a package on a car that suited our family's needs. You know this young man wants to make a deal when he literally runs between the finance office and the desk to get you your paperwork as quick as possible. I did not give Daijon & Capital Chevrolet my business they earned it! read more

I wanted to compliment Michael Mace with Capital Chevrolet. We just purchased a 2017 Silverado this week and Mike did an excellent job in every way. I have been a realtor for 29 years and I respect and appreciate when someone give great service and I believe Mike did that. My cousin, who purchased the truck, is in his mid 70s and was very pleased with the respect Mike showed him. Mike provided him with an upgraded truck at a comparable price to what Hendrick quoted us for a basic work truck and with no pressure tactic, The financing was a lot easier as well which was important as my cousin has been retired for over 30 years and pays cash for everything. Mike immediately said 'no problem' and made it happen. I strongly recommend you contact Michael Mace at (919) 417-0323 if you want to buy a Chevrolet vehicle! read more

I was in an accident & my car ended up totaled. Went back to Capital Chevy, since that's where my last vehicle was from & received AMAZING service with Joseph then. This time I got to work with Benjamin S. and he went beyond normal customer standards to get me into a new vehicle. I was under a time crunch and he made it happen with plenty of time to spare. Benjamin even reached out after I told him I was in an accident to make sure I was doing okay. That whenever I was ready to move forward to another vehicle, just let him know. No massive texts nor emails to check to see when I was coming; waited for me to reach back out. We're telling all of our friends to get their next vehicle from Capital Chevy & to work with Benjamin & Brian in the finance department. THANK YOU EVERYONE! read more

Came here a few days ago for my husband to get his dream car, we were assisted by Roger who was absolutely outstanding and amazingly thorough. Would 100% recommend requesting Roger, we came to a great agreement. Everyone was super professional and polite. The only thing that could use a bit of an improvement would be the financial department, the system was a bit slow to get approvals back but thankfully we were already pre-approved. Also we saw a few scratches on the car before leaving the parking lot, the dealership had already been closed, but we let Roger know (who stayed and helped us after hours) and brought the car in the next day, they didn't even question us, they brought it back and fixed everything. 10/10 dealership and we will definitely be back! read more

Standing in the cold (48 degrees plus a good wind) waiting on the service rep because the powers that be decided to stop closing out the service at the payment window inside. Service added (air filter) that I did not ask for. Service that I asked for (oil change) not done. Main problem was being forced to wait in the cold breeze way and the service rep dealing with a mechanic first (who outran me to the kiosk) and also not getting off the phone to talk to me. Why couldn't any of the other reps help? Then my having to gesture for her to open her window- then a 'What do you want?' not a 'May I help you'. Is there a reason why customers could not wait in the inside waiting area and the service rep run back and forth? A cordless phone would reach. read more

Fantastic experience. Chas took great care of us. He was completely honest and up front with everything. Most importantly, even though I was there to buy a preowned vehicle, he treated us like we were buying a showroom floor piece. The entire management staff came over and made us feel like family. Also, Brett helped guide us all the way through the financing step by step and made sure we knew exactly what we were getting into. Here's the best part, we showed about 30 minutes before they closed and ended up keeping them a good hour or so past. (I'm so sorry guys! Lol). Didn't matter. They stood with us the entire way and were super kind about having to stay late. From now on all my cars will come from here with Chas as our guy. read more

I had to get a new car this past spring, and I received a pre-qualified letter from my credit card company to come to Capital Chevrolet for a vehicle. Now, due to 3 years of being out of work, my credit is not ideal, and I contacted them informing them that as I live in Cary, I needed for them to have a sure thing with financing completely secured before I paid for a Lyft or Uber to Wake Forest. They put me in touch with Jada, and over the course of a day or two, they got it done. I expected to be put into a beater, but I got a really lovely, gorgeous Ford Focus with a ton of bells and whistles. The car runs like a dream, and Jada and Scotty in Finance made the procedure mostly painless. Thank you so much Capital Chevrolet! read more

I purchased this 2019 Chevy Cruze and Jada Palmer was my sales representative. She made it easy for me to change my mind from purchasing a used vehicle to buying a new vehicle. She listened intently to what I could afford comfortably for a car payment as well as selecting a vehicle that would meet my needs and preferences . She demonstrated the features of the car and provided in depth explanations . I didn't feel like I was pressured but I felt she was working hard to ensure I was pleased not on the car, but I was satisfied with the financing and overall customer buying experience. Jada makes it easy for me to recommend Capital Chevrolet as well as her to family, friends and co-workers to purchase their next vehicle. read more

I was in such a crisis situation after my truck wonked out on me the other day. I didn't even make it into the building before Jada walked up and swept me off my feet. I have to say I have had some horrible experiences but this one was by far the best. Jada was very knowledgeable about what I needed, didn't try to force sale anything on me and just kept it real. I was an absolute pleasure sitting with her and in between the finance stuff and car mumbo jumbo she kept me entertained with great conversation and her smile. She is the bomb dot com, if I do say so myself.... I was able to get into my dream car, within a price range that I could afford. I am so in love with my 2019 chevy Malibu. Thank youuuuu Jada!!!! read more

My husband and I just bought a 2019 Silverado this past weekend at Capital Chevrolet. Despite towing along our two small, wild children, the staff at the dealership made us feel right at home. There were several people who checked in on us, showing us the play area and putting on cartoons for them to watch, throughout the evening. Ailis was extremely helpful in helping us determine the right vehicle for our family and offered us quite a few choices to meet our criteria. Justin was another friendly face throughout the process, as well as the gentleman helping us with the financing. Everyone made the process an enjoyable experience and we love our new truck! Would wholeheartedly recommend this dealership. read more

I had a great experience at Capital Chevrolet. I showed up relatively close to closing and never felt like an inconvenience. Rodney Glass was very personable and never made me feel pressured or rushed with it being at the end of the night. Anthony Russo also took the time to be actively involved with the experience. I am not talking about rhetorical questions that makes it seem like he was involved. The conversation was about more than the car and he is just a real genuine guy. Brett Bostic was also great with financing. He actually found a better situation after I left that night which helped to save me money. The staff that I encountered were awesome at Capital Chevrolet. read more

Today I left Capital Chevrolet in my new 2014 Jeep Rubicon and could not be more happy. I had the most positive car purchase experience that was handled in a very friendly, and consultative manner with absolutely no pressure. Anthony Russo walked my wife and I through every step starting with 1) understanding what we were looking for, to 2) helping us sort through the available inventory (about 40 car lots worth), and 3) helping us to pick the best vehicle that met our needs and budget. I highly suggest Anthony and his team at Capital Chevrolet when it comes to getting a great car at a fair price, without pressure. I will return to Capital Chevrolet for my future new car needs. read more

Francis, our salesman, was great! We came in for our appointment on a Friday evening and thanks to his patience, we were able to take our time and make the right decision for our family, a Suburban. When I came back the next day, Francis asked what questions I had come up since buying the car and took the time to sit with me in the Suburban and walk me through the answers. I was very pleased with his patience and helpfulness. Brett, our finance guy, was good too. He took the time to show us a few nice features on the Chevrolet app. Overall, we were pleased with our experience and hope the service team is just as good to work with in the future. read more