Everything about this place was great!!! No 30 some phone…read morecalls emails or text messages, no stress or pressure I don't know why people would go anywhere else for a great low mile car I'm sure all the sales people are great but Raymond was ours and he did a great job A+

Let me warn everyone what they do here: They tell you the…read morecar you're interested in buying is available and once you arrive to your appointment they tell you the car was just sold then they proceed to try and sell you something else. They use deceitful bait-n'-switch tactics. DO NOT WASTE YOUR TIME going to these shysters. They are not accredited with the Better Business Bureau (bbb.org) and they have 60 complaints in the last 3 years, most of which have not been resolved. Their many positive online reviews are fake.

If you're looking for an honest buy here pay here, this is the place. Dan Knox goes out of his way…read moreto help you get into the car you need. My family has already purchased 3 vehicles here.

My experience at Premium Auto Outlet was a 10 out of 10. I live in Southern California was looking…read moreonline for a clean used reliable car with low miles. I contacted 4 other dealerships before finding this place on Car Gurus. The staff were honest and polite. No hidden fees. No bait-and-switch. No games. The owner (Dan) was professional, good communication, courteous and polite. I'm a customer for life now (even though I live on the West Coast) and I highly recommend this place. A+

It is a pleasure and honor to write this review, in 3 months since I walked on your lot driving a…read moreToyota RAV4 We needed A second car for my endeavors . I have 49 years community service, I can drive seniors to vote to dr appointments and more. With titles as Grands this Nissan Quest has 3 rows fits children and bikes toys and love. I needed to learn about the vehicle, u guys taught me. One night working steam was escaping , pulled over AAA TOWED TO SHOP ASSOCIATED WITH DEALERSHIP. thermostat froze normal wear and tare , but mechanics tuned up, replaced radiator and thermostat, same day service , covered by dealership, as a man with now multiple disabilities, I can go fishing , people watching and most of all raising doe to drive South Carolina see Mom age 93. That's south Philly auto sales and service team , ED AND SHAWN , no pressure and works to Get great rates, please tell em Baba bob with bad voice and hearing aids sent, he gives me a gift

These guys were amazing. I tried everywhere to get a car and had a tricky credit situation. No one…read morecould help. South Philly Auto helped me right away! They were informative and explained the whole process along the way. I drove away in a beautiful Kia Optima that day with a reasonable down payment and reasonable monthly payments! They even helped me when I had an issue and directed me to the mechanic to get it fixed at no charge even though I had just gone over warranty! These gentlemen know how to take care of customers. Anyone who has had a hard time getting a car they want, when they need it, needs to go see these guys!! Love them!

Angel help me find a good reliable car. The first one had issues and Angel and the owner worked…read morewith me to remedy the problem. Their customer service was very good and I would definitely come back to purchase another vehicle from them.

Chris and Charlie are great folks . They work hard to help and go above and beyond to make…read morecustomers happy. BIg dealer variety with little dealer service . BEST Car Dealer I have ever dealt with will definatelty buy frp. them again and would highly recommend them if you are looking for a car or truck that comes at a fair price and no nonsense or bs the bigger dealers have.

Lou was conscientious, respectful, earnest and diligent in the car buying process from the moment I…read morecontacted him after finding a listing for a vehicle of interest on a third-party listing service. He reached out promptly and personally to me after sending a generic inquiry about the availability of this vehicle. Connecting with Lou was easy, which I suspect is a universal experience with his agreeable personality and his steadfast focus on delivering excellent customer service. I was particularly impressed by Lou's honesty and anticipation of my concerns from the moment we first interacted in person. In transporting the vehicle from one dealership location to another, he experienced a flagrant issue with the braking performance. He addressed this promptly before I began my test drive in anticipation that I would perceive this issue, and he guaranteed that all brake rotors and pads would be replaced before leaving the lot at no cost to me. He not only permitted but encouraged an independent test drive with my wife and infant child, allowing me to install my child's car seat into the vehicle so that we could get the true feel of what it would be like as a family driving in the vehicle. When we returned, he was interested in our feedback and allowed us to ask questions without steering us toward a sale. When we had concerns about the vehicle history, he was able to help me and my wife interpret that information. When we entered the sale negotiation, Lou dealt with me fairly. Despite an unfavorable negotiation outcome from my side of the table, the deal was still worth it, and we came to an agreement of sale. Lou fulfilled his guarantee to replace all four brake rotors and pads, and he also fulfilled my request to restore function to a malfunctioning key fob. From the time I arrived to the time I left the lot with the purchased vehicle, which included two separate test drives, Q&A/discussion with Lou, working out financing and other paperwork, and having the vehicle serviced, it took about 5 hours. I was very pleased with the service Lou provided. Lou went beyond his duties to assist me with pairing my mobile phone with the Bluetooth system in the vehicle even after the sale had been finalized. He did this when he was getting ready to depart to take a late lunch at 3:00 PM. The ordeal took 20 minutes, and he never once lost focus on trying to meet my needs even after the sale was made on a trivial task of pairing my phone with the vehicle. I highly recommend speaking with Lou if you're in the market for a used car. Lou might even change your mind about the stereotypical used car salesman stereotype of which many people are skeptical. His sincerity and diligence in providing excellent customer service is noteworthy.

Where do I begin ??? , Great experience , great inventory , knowledgeable staff, they work with all…read moreincomes , and always give you a way to go ! If they can't get you done then literally no one can ! Since my very first purchase in 2018 I have sent over 15 family and friends to them , And YES they do give referral checks !

I've got mostly great things to say about these guys. I found the car I wanted with them for a…read moregreat price. I can't speak about their financing programs as we paid cash but they helped me get an extra key for wholesale price which was a nice gesture. The only thing that keeps them from being a 5 star review is I had to stop them from mounting their company logo license plate to the front of my car. This car never had a front plate, and they were about to drill holes into the front bumper without my permission before I stopped their mechanic. Not cool guys, check with the customer first.

The process was easy and overall seamless, except for pick up…read more We were called on the day of pick up and informed about the driver's name and timeframe of the truck to pick up our vehicle. However, a different person without a truck came and completed handover of keys, put the keys in a lock box on the vehicle and informed us that the truck would come within the next 2 hours. It didn't and the car was blocking the driveway and a garage and I was leaving town after the weekend. I spent an hour on hold on the phone but a very nice assistant arranged for urgent pick up. She only failed to let us know of the expected pick up time on Sunday. We were not home (another vehicle in front of sold car in driveway) when the truck showed up unannounced but luckily we were just down the block. Car got picked up and money was in the account 2 days later. Lesson learned, if pick up is needed at a certain time, drop off car at Carvana location yourself, if that is a choice. We will do so with our next sale of car in a few weeks.

Earlier than expected and no hassle. The driver was very nice explained everything then loaded the…read morecar and gave us the check and away he went.