I've been coming to the Capital One Café on Southport for quite a while now, and it's become one of my favorite places in Lakeview to slow down, get some work done, or simply enjoy a great cup of coffee. While plenty of coffee shops serve good drinks, what keeps me returning here is the combination of consistently friendly people, a welcoming atmosphere, and the genuine sense of community they've built. After so many visits, I've gotten to know several of the team members, and they always greet me with a warm smile. It's the kind of place where you're recognized as a regular, conversations feel genuine, and you never feel like just another customer in line. That personal touch makes a huge difference and is something I really appreciate. My order is almost always the same: a hot almond milk latte with just a little honey. It's simple, but they make it perfectly every time. The espresso is smooth and rich without being bitter, the almond milk is steamed to a silky texture, and the touch of honey adds just enough natural sweetness without overpowering the coffee. It's become one of those drinks I genuinely look forward to, and the consistency visit after visit is impressive. The café itself is another reason I keep coming back. It's bright, modern, and incredibly comfortable, with plenty of seating whether you're meeting someone, catching up on emails, or spending a few hours reading. Large windows let in tons of natural light, creating an inviting space that feels productive without being overly busy or noisy. The Southport location is also perfectly situated, making it an easy stop before exploring the neighborhood or grabbing a bite nearby. One thing I appreciate is that the staff never makes the experience feel rushed. Even when the café is busy, they remain friendly, efficient, and genuinely engaged with customers. It's clear they care about creating an environment where people want to stay rather than simply grabbing a drink and leaving. I've recommended this location to friends and coworkers looking for a comfortable coffee shop in Lakeview, and everyone has come away impressed by both the atmosphere and the service. Whether you're a Capital One customer taking advantage of the café perks or just looking for a relaxing place with a well-made latte, this spot delivers. Great coffee, outstanding people, and a welcoming neighborhood feel have turned me from an occasional visitor into a loyal regular, and I always look forward to my next visit. read more

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So upset I found this place right before I moved! It would have been the PERFECT WFH place for me. There was so much space, a cafe inside that also serves food, and it was very bright and clean. There is also small private rooms you can take calls in. You get 50% everything if you have a Capital One credit/debit card which is amazing! Service was 10/10, super friendly. Definitely recommend checking this space out if you like a more modern office feel to wfh. read more

This one looks much nicer than the one in the Loop. Probably because it has more space between the seats. My drink was tasty here. read more

Capital One Café - Banks & Credit Unions Near Me - Chicago, Illinois

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Capital One cafes have been hit or miss for me. I like that they provide 1/2 off for capital one card holders on crafted beverages . Southport location is easily accessible via brown line stop right in the shopping corridor . Staff is very friendly there and always greet you going in. I like the coffee there ( Verve) but surprised at how many fee outlets I found around the place to plug in my computer . That would be my one ask . Otherwise a pleasant experience and quiet environment. read more

Capital One Café - Banks & Credit Unions Near Me - Chicago, Illinois

I come here when I'm around. I can get work done. WiFi is decent. Private pods and meeting rooms available for Capital One members. Use your Capital One credit card to get 50% drinks at the coffee bar:) read more

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18 copy the run, radio 114, 398, unit that comp,?????????????????????????????????????

The inside of this cafe is amazing! The layout and decor are super sleek, very good place to work as there are tones of tables & chairs. I went on MLB Mondays for free coffee and my experience was good and I highly recommend, as long as you don't mind waiting in line lol read more

Use your capital one card to get discounts! This cafe is a big space with an upstairs and downstairs. There's tons of room to do work but not many outlets on the lower level. Decent coffee - the espresso was a little bitter. I think the location is key here! read more

The cafe is just average. The drinks are not the greatest but the cost is a decent deal if you're a member. However the work space is awesome and there's even private rooms available if you want that too. Depending on when you go, it could be really crowded or open with seats. It's a place to get work done that feels like a coworking space but I wouldn't praise the actual cafe part because the flavors are standard and pastries are lacking. read more

Honestly surprised by how spacious, clean, and the amount of people working from here. It is definitely going on a list of places to work/study from in Chicago. It's also nice that if you have a Capital One card you get 50% off at the cafe. The coffee is also pretty good! read more

Capital One Café - Iced Latte - Banks & Credit Unions Near Me - Chicago, Illinois

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I came in needing some specific help with a problem another bank put on my plate. The issue was so this location could not just solve it for me, but Erika and Chio did everything in their power to help me fix it myself, which is all they could literally do. They also let me know that "MLB Mondays" at this location offer free coffee, apropos of nothing. The code was almost as helpful as Erika and Chio. read more

The honey lavender latte was perfect and service was excellent. As for the bank side, despite their not being able to complete my transaction without a debit card, I couldn't have been more delighted by my experience. Everything was explained to me in clear terms and there wasn't a haughty person in the whole building? Super nice and so gracious. The space feels good, too. read more

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Exactly how a bank in a cafe would feel. A little too business-like, but super clean and efficient. My drink was surprisingly delicious. A little overpriced, but I think their strategy is to get you to be a bank member and then the drinks are cheaper. Super friendly baristas....plus they allow dogs....so we'll be coming back for sure. read more

Capital One Café - This bubba enjoyed the pup cups!! - Banks & Credit Unions Near Me - Chicago, Illinois

Any time I am near, you will find me here...50% off with a Cap One card! Their seasonal drinks are always so good. This is a wonderful place to work for the day. The staff is super friendly at the Peets and Cap One. read more

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Lots of seating both downstairs and upstairs. Nice and quiet atmosphere suitable for studying/working. If you have a Capital One account, drinks are 50% off which is great, and you can also reserve one of the "nooks" (semi-private room with table/couch) which I found very useful for a study group. The coffee and breakfast sandwich were tasty. Service was slow (I think they were backed up with orders) but friendly. There's metered parking out front and all along Southport which wasn't too difficult to find in the mid-morning. read more

I have been wanting to visit the capital one cafe for a while now. I am not sure why, but the cafe was calling to me. You do not have to be a capital one card holder to order at this cafe, although I have heard word that if you do, you receive certain discounts and perks. I ordered the cinnamon maple latte (a seasonal drink). It was sweet and yummy. The cafe has many tables, nooks, and group areas to work in. I can definitely imagine working in this space in the future. read more

Have been to this location multiple times and wish there were more capital one cafes around! Its a great place to get work done or study with food and coffee options. I have gotten the avocado toast with egg and it's a nice meal while getting work done. The coffee and lattes are great. 50 percent off hand crafted drinks for Capital One members. What I enjoy about this location is the multiple seating options from stools to long tables and conference rooms with a second floor. Servers here are nice and very friendly. Will continue to keep coming back! read more

Capital One Café - Avocado Toast - Banks & Credit Unions Near Me - Chicago, Illinois

Clean & cute setup with tables to do your work and/or take care of baking business. Welcoming barista Jackiey made a good seasonal Cinnamon maple latte. Thanks! FYI: $3 Winter Wednesdays read more

Coffee was bad. Location is good. It was empty too so easy to get a table. Not going here again. read more

Capital One Café - Coffee - Banks & Credit Unions Near Me - Chicago, Illinois

This is a cafe and internet hotspot where you can do some fringe banking. I already have a couple of accounts and have been trying to open a checking account here for 3 weeks. I just got married and making the name change was easy but trying to open a third account has been torture. My husband tried opening a checking account and the site keeps crashing and we were sitting INSIDE the cafe! You can only make deposits online or at the ATM, no cash, no checks etc. This is not a serious bank, it's just something simple for millennials. read more

pls give Pedro a raise, I had an experience that confused me and was convinced it was eaisier to just drop you guys, But after speaking with the patient polite friendly company rep ,Pedro, I decided to stay with you guys thank you for hiring people like him. read more

They offer credit cards that decline at half the places. They no longer are supported by google pay. Useless.

Great place to relax and have a giant cup of tea or mocha. Love the ambiance. We are fairly regular at this place. WiFi has been consistent and reliable. Love this place! read more

I love the atmosphere here! It's a great spot to study or do work in with a lot of natural light as well as table space. I also really appreciate the nook spaces that are available for a more private area. I'll definitely be coming back to take advantage of this space, unsure if we need to reserve them or not. Tha bathroom is also pretty nice with looking clean and smelling fresh. Came for the $1 all drinks deal in the month of July and August Friday through Sunday! They were well crafted and you cannot beat this deal anywhere else. Had the cold brew oat latte with jelly, matcha oat latte with jelly, chai tea latte, and strawberry tea shaker. Really enjoyed all the drinks besides the matcha as it barely had any flavor, but other than that would come back again! Prices are standard for cafes, but for the space it's worth it and hope they do the deal again sometime soon! You don't have to be a card member to enjoy this spot read more

Capital One Café - Banks & Credit Unions Near Me - Chicago, Illinois

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4 stars for the coffee and the space. 5 stars if they would have left my non-profit use the empty meeting rooms they advertised for free. Turns out, they don't allow non-profits who are affiliated with religions or political movements. I would recommend getting there close to opening in order to take advantage of one of their 4 nooks (small meeting room). Guests will bring lunch and spend an entire day in those rooms. Otherwise, they have great coffee (for 50% off if you have capital one) . Don't bank on the wifi working great when the place is packed. read more

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I started coming here over a year ago when a tall Hispanic gentleman opened the door for my dog and me. Everyone was so kind and I was already a customer, so it became my go-to place for hot and cold beverages and remote work until several months ago. Now I only go in on Sundays and before 11am when the new manager gets there. She is openly hostile and rude to the employees and to customers with dogs. She hovers over us like we are doing something wrong when we are just working. What was once an upbeat and vibrant community cafe is now gone. One younger girl, Lanna, regularly looks like she is going to cry when I see her upfront. It is so sad to see how the influence of one individual manager can ruin the experience of customers and employees alike. read more

Really great location, good offering on drinks, ample seating, and responsive bank ambassador staff! They also don't try to freeze you out of staying and studying (like Starbucks). Would recommend! read more

Very deceptive bank that hides behind fine print with belligerent customer service reps like a health insurance company. read more

I don't know about you, but my goal in working at a cafe is to trick my brain into thinking that I'm not really at work...or I'm half at work...or I am at work, but at least in a place with a happy, comfortable vibe. No dice here. There is plenty of seating, but it feels like a bank that's missing its tellers, not like a cafe. There is no bank in this one, but there are three CapOne liaisons or such standing in the foyer. They are bored, bored, bored, I tell you....I am wearing slides, and I slipped my sock-clad feet out of them and sat cross-legged on my chair. One of the bank reps quickly hustled over to me to explain that, because they serve drinks and food here, they can't have feet on chairs. Uh, what? On the one hand, no big deal. On the other, are you serious? You spent your time telling me not to sit with sock-clad feet tucked under my own legs and under my table? You are not busy enough, methinks. read more

Once in a while CapitalOne offers free beverages and came here to pick up their new coffee supplier "Verve". There's pretty solid espresso drinks here and as a Cap1 customer, presenting their card offers a 50% discount. It's def a coffee shop with banking services, wifi is good as well as 2 floors so definitely enough seating for all. read more

Capital One cafe is trying to create this concept of combining life and banking through their openings of cafes all over the U.S. It is a delightful concept that reminds me of branded airport lounges like the one their competitor, Amex offers. Obviously different audience and crowds for the two, as Amex and their Centurion lounge is not comparable to Capital One's open-for-all cafe. I swung by one day when I was in the area and heard about their $1 handcrafted drinks for the month of July and August. Can't really beat that promotion, so definitely had to take advantage of it. I ordered the strawberry lemonade fruit tea shakers. Really refreshing for a hot day. The inside is nice as well. This specific Capital One Cafe had two floors. On the second floor when I checked it out I saw a ton of folks studying and doing work. read more

Capital One Café - Strawberry Lemonade fruit shakers - Banks & Credit Unions Near Me - Chicago, Illinois

I have trouble finding a good matcha and this was great!! Also the inside is so spacious I would love to work from here some time read more

Capital One Café - Matcha lemonade - Banks & Credit Unions Near Me - Chicago, Illinois

Truly love this place and the discount for being a Capital One cardholder is just a great deal for Peet's coffee. If you had a capital one card, you only have to pay 50% off your order from Peet's! It's great to get work done and there are two floors for this location. I can't wait to come back! read more

Capital One Café - Banks & Credit Unions Near Me - Chicago, Illinois

I gotta say - when I first saw this coming to the neighborhood I wasn't thrilled. I just didn't love the idea of a huge bank turned cafe being on the cornerstone of the adorable Southport Corridor. But as time went by, I finally decided to bite the bullet and give it a try. The staff is incredibly friendly. From the person greeting to the barista making your drink, they have a natural way of striking up conversation that doesn't feel forced at all. Also, extremely helpful in deciding on a drink to try! On this visit I went for the strawberry lemonade black tea. SO refreshing and perfectly sweet! It's Peet's, so you know the coffee is good too. The inside space is currently closed for COVID, but they have a giant retractable window making me believe it's the perfect spot to stay cool under the AC while enjoying the sunshine. The second level looks to be a nice spot if you have to take a call or want a little more privacy. I think they even have meeting rooms! For the time being, we enjoyed our drinks on the patio, which wraps around the corner for more seating. The tables are accompanied by a giant umbrella to keep the sun off your back. Wifi was good even from the patio. I have only good things to from my visit. After judging it hardcore....I've officially become a fan! read more

I came in on a whim after learning about $1 handcrafted drinks Friday-Sunday for the month of December. I selected the horchata oat milk cold brew which was delicious! It was spiced and sweet and creamy. I was even given a complementary pack of peppermint bark! My total was $1.10. Can't beat that! The ambience is wonderful. The cafe has tons of windows and it's very naturally bright inside. Many small tables and benches on the first and second floor making it a great spot to do some work. I was surprised that the capital one employees were not pushy at all. They were just there to greet and were available for any questions. read more

Capital One Café - Horchata oat milk cold brew - Banks & Credit Unions Near Me - Chicago, Illinois

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Coffee and pastries good. Seating is good. Customers respect your distance. No constant begging by homeless.

Great value with the capital one card. Quality is definitely under Sbux but the coffee will do the job. read more

Love this little spot on Southport for a great place to work outside. They have a Peet's inside, where I got a strawberry lemonade black tea which is so refreshing! The outside space is great to work from or enjoy your coffee. The employees, both at Peet's and working with Capital One, are friendly and welcoming. One of the Capital One employees actually came outside and asked how we were doing and how the wifi was working :) definitely will be back! read more

Capital One Café - Banks & Credit Unions Near Me - Chicago, Illinois

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Great cafe! I had a very tasty pumpkin spice latte with oat milk that was not overly sweet but nicely spiced. They also offer a 50% off perk for using a Capital One credit or debit card. I'll be back! read more

2.5/5, rounded to 3/5 The wifi doesn't like me, but I think in general it isn't too bad for work. The place is honestly pretty nice. A bit hard to find outlets, but the more modern design can be pretty appealing. I got the Oat milk Cold Brew Latte. It was 95% oat milk and 5% cold brew. It wasn't bad because I like cold brew, but I was a bit confused by how little coffee there was. I am not sure if I will go again :P but it's not a bad spot to try out at least once. read more