1. Capital One Café

    1. Capital One Café

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    Chicago, IL

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    Capital One Café

    4.0 (115 reviews)
    Closed 9:00 am - 6:00 pm
    Updated a few days ago

    Services - Capital One Café

    Personal banking

    Capital One Café Photos

    From this Business

    CAPITAL ONE CAFÉ ATMOSPHERE

    What's the vibe?
    Dogs allowed
    Good for working

    Recommended Reviews - Capital One Café

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    Reviews With Photos

    Neha G.

    Mondays are crazy busy with their drink promo but staff tries to keep things moving. The cafe is spacious with seating throughout the floor. Head upstairs for more seating and restrooms. It is loud and busy so consider that if you need a place to work. Maybe that's just on Mondays?

    Cafe area
    Lisa P.

    Had only been here once before, many years ago when they first opened. Having the free time to visit again was such a treat. Upon entering you notice the two ATMs where you can easily pay your credit card bill or borrow money against it. Pass those doors and enter the cafe. Such a beautiful space; wide and open with additional upstairs seating and private work or study spaces. There is even a banking room to speak with financial officers about building wealth. I took it all in. Today was a good day because they had give-aways. Who doesn't love FREE stuff. Seed packets and a reusable water bottle were my gifts. "Love em". Now, let's discuss my treats. An iced lavender vanilla latte; not too sweet, made with good coffee and a real slice of warmed banana nut bread. Both for the price of one cup of something at that other spot. Why, because everything is half price if you have a Capital One Credit Card. "What's in your wallet"?

    Angelina E.

    I have been seeing these Capital One Cafes pop up in different cities and if you use a Cap One card for payment, you receive 50% off your handcrafted drink. Say less! My review is for the Chicago location and the interior and open and airy and very inviting. I ordered an oatmilk latte and it was well made and frothy and creamy. The cashier was very patient when dealing with a difficult customer and I applaud their professionalism.

    Inside
    Jo S.

    Wish the matcha lattes were much hotter, not sure why Capital One cafes never truly make them that hot. But definitely still enjoy the discounted drinks with the use of a Capital One credit card. There are two floors with more limited seating on the bottom but with a view of State Street.

    Darryl L.

    All drinks are 50% off if paying with Discover or Capital One card! I don't think food is however. Lots of artisanal coffee options. Very spacious, well lit cafe with 2 levels to work or hang out in. There are 2 other Chicago locations but this one is the flagship.

    Cute display
    Alvina C.

    When you need a pick me up and it's discounted or free! Please and thank you! I'm a fan of free WiFi and the different drink promos they run regularly...which can be anywhere from range from discounts with your capital one card, daily specials, free Monday drink promos etc! They have a decent selection of drinks which include coffee based, matcha based, teas, and lemonades. I've most recently tried their signature Honey Lavender Latte, but have had many different ones and they are all pretty decent! Especially on free drink days bring your patience as staff are efficient and trying to serve the droves of office dwellers, students, and general tourists. There is free WiFi and a nice amount of seating available depending on the time of day. I enjoy during nicer weather the windows open up like a foldable garage door letting in some fresh air to the space! Also love that you do NOT need to bank with Capital One to partake in all the cafe has to offer.

    Cookie
    Anthony D.

    Great place to do work and even better if you have a Capital One card. I tried the Maple Cinnamon Latte which was a tad sweet, but still good. The Cookie was overpriced and a bit hard. Staff is very friendly and everything is clean

    Sunny P.

    Was so excited to finally try a capital one cafe now that I have their credit cards. The 50% off drinks alone makes it totally worth it. I got the biggest size honey lavender latte for just $3 and it was actually really good!!! It was gone in 5 minutes haha. The space is super modern and clean. Lots of people were working or studying. Upstairs they got private study rooms, couches, desks, and charging ports too. If I lived in the city I'd definitely come here to work or hang out. Highly recommend checking it out! Will be back.

    Jpb T.

    Awesome Concept! If you have a Capital One or Discover credit card everything is 50% off. I travel frequently and will be looking for Capital One Cafes in the future to satisfy my caffeine addiction and for lunch. The food and drink quality is at our better than their competitors. I came on Sunday January 4, 2026 around 10am.

    Avocado toast
    Taylor V.

    Good coffee and good deal for the 50% off Avocado toast was good, with microgreens on it. Service was fairly fast

    Cold atmosphere at Capital One
    Mare C.

    Nothing special about this location, the atmosphere is kind of cold and stark looking. If you want to go upstairs there's a lot of stairs to climb or you can take their elevator in the back which I didn't see at first. Ordered a large caramel latte, that was half-off with the Capital One card, $3.37, but it's only 16 oz. Dunkin' Donuts large is 20 oz. and it looks like a large, for about the same price and it's NOT half price off! Was disappointed by this experience. Coffee was just ok, nothing special. Another thing I don't like is, when you pay with your card it automatically asks if you want to leave a tip, and displays a few amounts you can choose from. Why should I tip somebody who just hands me a cup of coffee and doesn't bring it over to my table. No thank you! This is a very corporate type coffee shop, all about efficiency and low on value and ambiance.

    Julia S.

    I will say, if I were to judge this cafe by the quality and price of the food alone, I'd rank it 4 - 4.5/5 stars, but the customer service was terrible. One of the reasons I opted for Capital One Cafe over a local shop was because I am a Capital One customer and customers get drinks half off. However, the cashier and baristas felt like they really didn't want to be there -- almost as if it was annoying that there were customers. I didn't mind the 5-10 minute wait, but I could tell that the workers were over it. As far as coffee goes, I had a hot caramel latte with whole milk. It was well sweetened (not too sweet, not too bitter) and just the right temperature. I also got a warmed chocolate croissant and it was ooey gooey goodness (heavy on the chocolate!) The space is fairly big with plenty of seating - tables for 2, stools at the window, and booth style seats on the first floor. It appeared as though there may have also been a 2nd floor, but I didn't venture up there

    Darren H.

    Love the Capital One stop for a quick ice coffee and pastry. The service was relatively quick and friendly. The bank / cafe is a nice place to grab a quick bite.

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    Capital One Café Reviews in Other Languages

    Ask the Community - Capital One Café

    Does this Capital One Cafe branch offer notary services to Capital One account holders?

    No.

    Have they opened for indoor seating?

    Definitely not.

    View All 3 Questions

    Review Highlights - Capital One Café

    Downstairs has a Peet's coffee and purchases are half off to anyone using their Capital One credit card or debit card.

    Mentioned in 15 reviews

    Read more highlights

    Chase Bank

    Chase Bank

    2.4(13 reviews)
    0.7 miSouth Loop

    Went into open a checking and savings accounts today, which ideally should only take 15 minutes!…read moreHowever the process took 1 hr and 15 minutes. We called and set up an appointment with Brandon the banker who was very slow, did not seem confident in what he was sharing with us and took way too long. We wanted to discuss promotions, however Brandon appeared to be unsure what the branch was offering. I have never had such annoying experience with chase! Chase bankers are prompt, helpful and and meticulous. He was not which was concerning on many levels. Certainly won't be coming back here for help. When it comes to finances I really appreciate someone with confidence who can help me make the best decision rather than act as they are hiding information for me. I did not feel comfortable working with Brandon. The back accessibility is great, there is an ATM outside and one inside to avoid lines. Other teller staff has been helpful when needed and are nice.

    If only I could make this up, but no, it's a true story!…read more I came to make a deposit at the ATM, which is in their "foyer." I don't feel safe here, generally, because the mirrors on the ATM are low and tiny. In other words, they're useless! At this machine, you have to search around to make sure no one is lurking behind you. Sketchy people are always outside on Wabash and banks have money! Now to my surprise, someone took a shit on this ATM! I'll say it again, a human-being DEFECATED on their Automated Teller Machine! The pig who did this took a crap on the machine before the branch was opened. I arrived in the afternoon, hours (many hours!) after this happened, and it was still a disgusting mess! The manager told me what happened, and said a company 'cleaned up' most of it. He told me this as he was brushing it with Clorox wet wipes. When he was "done" I peered at the machine, and I saw that it still had feces mushed between the keys and slots. DEPLORABLE! DEPLORABLE! DEPLORABLE! What!?!? This is a safety issue; a public hazard! Nobody should have been allowed to use this machine until it was professionally cleansed! Thoroughly sanitized! This machine was NOT sanitized. Merely removing the shit and rubbing the surface with Clorox towels is completely inappropriate! It's unacceptable! This machine should have been shut down; blocked to public access, period! I filed a formal complaint to the top brass. DEPLORABLE!!!

    Photos
    Chase Bank
    Chase Bank
    Chase Bank - Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

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    Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

    Northside Federal Savings - Not Greenfield Savings, but cute.

    Northside Federal Savings

    3.8(22 reviews)
    6.9 miAndersonville, Uptown

    This bank is around the corner from my house so I have a passbook savings account here. I like the…read morefact that it's close because whenever I have some extra money and I walk past this bank, I stop in to make a deposit and I saved up a lot of money that way in addition to my regular savings account at a bigger bank. I used to like the idea of patronizing small businesses in Andersonville for all sorts of products and services. But I learned that you shouldn't be fooled into thinking that small businesses are always great and that they will always treat you great. And you are also not going to get all of the services you would get at a larger bank. But the service at Northside Federal Savings is not very good. There is one male teller that is exceptionally rude, doesn't even say a word, just motion to you and slides your receipt under the window. The bankers are ok but they don't tell you all of the information they should. For example, when I added a beneficiary to my account, Northside ran a Chex Systems report. Later that day when I went to another bank to open an account the banker there told me "I see you just opened an account at Northside Federal Savings" which I didn't. Also, Northside Federal charges you an ATM fee to use another bank's machine. Come one. You only have one location and you charge for out of network ATM usage? I'll continue to have this "extra money" savings account here because the location is very convenient. But I won't keep my main savings account here with most of my money nor will I do checking here.

    And not taking coins from their customers now. I haven't worked for 3 months and ran out of money…read moreand need to cash in my change and the bank I do business with won't take my coins. Unbelievable.

    Photos
    Northside Federal Savings - Building facade

    Building facade

    Northside Federal Savings - Front door

    Front door

    Northside Federal Savings - Facade

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    Facade

    Capital One Café - banks - Updated September 2026

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