The service was completely unacceptable. We were charged…read moreover $700 (6 hours for cleanings/2 for carpets) and did NOT get our money's worth. We have a two-story house and the first quote we received was 2-4 hours plus a flat rate for carpets. After the President of the company, according to his card, who was onsite for cleaning, saw the house at 9am, he quoted 5 hours to finish everything (2pm). At 2pm then, he said, 1 more hour. They "finished" at 5pm. We didn't move in until two days later, when we had a chance to do an in depth look and see the job they did. We paid for the full top-to-bottom move-in service which included deep cleaning and kitchen appliances, but saw the following problems before anyone else even set foot into the house: -Dirt marks on the walls -Balls of dirt and crud on 'cleaned' carpets -Hairs in the shower and sinks -Dog toenails in front of the fireplace -Dust on most doorframes, window blinds, and air vents -Hair in drawers and on floors -Airfryer untouched/not cleaned -The carpets smelled like dogs -Most of the window sills were absolutely filthy, covered in dirt, dust and grime. (We paid extra for windows as well) -The carpets may have been washed, but there's no way they were vacuumed, as after walking around barefoot, the bottoms of our feet were filthy. It was after 5pm, (when the business closed), so we called him back the next morning. We explained everything we saw and even informed him that we even took pictures for him. He was rude, very defensive and refused to believe or take accountability for any of the problems. There was no apology, no offer for correcting any issues, or any reasoning with him to come to any type of solution. He then told us he wasn't going to do anything about it, because it was after 48 hours since it the "cleaning", and since we locked the house after they finished, it was our fault for not noticing the issues then.

We used alliance cleaning this year to have our carpets cleaned. Very disappointed…read more We normally go with another service or do it iurselves because i cleaned carpet for years ago. I dont know if it was just a rush job or they just dont want to do the extra step, but they need to learn what the machines do. After cleaned, there were little balls of wet dirt and hair around the room, which they just left there. This happens if you dont vacuum carpet before washing it. They need to learn that machine vacuum is supposed to vacuum dirty water and not meant for solids.

Best in the DMV. We had our sectional couch cleaned and it is like new again. Great service and…read morevalue.

Mike is amazing. Great communication, clearly communicating costs and procedures and texting in…read moreadvance of his arrival time. He removed tough pet stains and pock marks from the bed after working very, very hard. Mike is professional, friendly, and did an amazing job on our rug. The cost was less than we expected. We would hire Mike again in a heartbeat.

I took my rug here and they did a fantastic job. The customer service was great and the…read moreinstructions for dropping my rug off during the week was simple. I used Venmo to make my payment. My rug was ready in less than 5 days. Two years ago I allowed Stanley Steamer to clean this same rug and they did a very poor job. The manager even mentioned that there was soap residue left on the rug from the last service. Kingstowne specializes in high quality, Persian rugs, and other fiber blends that cannot be scrubbed down with simple soap and water. They not only clean, but they restore. The price was reasonable and I will use them again.

They did a fantastic job on a large and very cherished Persian rug. I'm so happy - just amazed at…read morethe difference. I highly recommend them!

Rodney and Nana did an absolutely amazing job cleaning our carpets! We have two dogs and a cat, so…read moreour carpets had definitely seen better days, but they made them look and feel brand new again. We were genuinely blown away by the results. They were professional, thorough, friendly, and clearly take great pride in their work. They are hands down the best carpet cleaners we have ever used, and we cannot recommend them highly enough! We will definitely look to become regular clients. Thank you DMV Carpet Cleaning!

I highly recommend DMV Carpet Cleaning. Rodney is very professional and knowledgeable plus set…read morerealistic expectations so that there were no surprises. Giovanni, Rodney's wing man, was also very kind and professional. I will use Rodney every time! Thank you!

Were able to get the stains out that another company could not! Also super easy to schedule,…read moreupfront about pricing, and paid only on results.

I called out to have some dining chairs cleaned due to some slight stains and they removed it…read morewithout any problems. They were quick and the pricing was very reasonable for the upholstery. I will gladly call upon them again for assistance with the house! Sorry for the mess in the photos, we're still unpacking!

Cleaned my carpeted stairs today and did an outstanding job for a reasonable price. I look forward…read moreto hiring the company again in six months.

Gregory called me as soon as I put out a project on Yelp and came out to clean my two 8x10 rugs the…read morevery next day. Thanks to our old rescue pup, the rugs were pet stained and I was getting ready to take them to the dump but thought I'd see if we could get them cleaned first. I was amazed how beautiful they came out! One rug was off-white and you can't even see the stains anymore and the other rug had a horrible pee smell and now it looks and smells brand new!

Stop looking! This is the BEST carpet cleaning we have experienced! Steven V. had the best…read more"attention to detail" and quality customer service. We have cream colored large area rugs (one with a coffee stain) and they came out looking brand new!! Amazing job!!

Had some minor couch stains on a 3 seater and they came out within 2 days to clean. Scheduling was…read moreeasy. The technician was friendly and did a good job. He explained everything and was done quickly. My reason for 3 stars is because on the phone they quoted me $89 to clean the entire couch. The technician then said it would be $250... He took off $60 so the total was $190 but that's more then double the original quote. I paid it begrudgingly because it needed to be done, but the stains were not major so the experience was marred.

They soaked our living room rug when steam cleaning it. It took aa week to dry. However, the lady…read morewho answered the phone had it picked up where it could be dried quicker in the shop. So they tried hard to make good on it so it was dried and brought back to us in a few days.

Five HUGE stars! We neglected our carpets for years with a dog and 4 kids and it definitely showed…read more Our carpets look like new again and we're wondering why we didn't use them sooner. Excellent customer service and much less expensive than I thought it would be.