They are fantastic. I've been coming here for over a year now and they have consistently been great and have a high level of attention to detail. read more

Sadly I will not be returning here anymore. I have come in a bunch and haven't had issues, I brought in a white shirt to get refreshed and it came back with yellow stains, almost like stripes. I noticed when I got home and took it in a few days later explaining that the stains weren't there before and if they could please fix it. They explained this was not them but they would fix it. The same thing happened to my boyfriend with having his come back with yellow stains. They were able to fix his shirt, but they were not able to fix mine. I sadly paid for this and now my shirt is ruined. Please don't take your whites here, it seems this has happened to many people. read more

They did the impossible and saved a dress I loved from an espresso martini spill and I'm so grateful. I also had my white on clouds cleaned there and they look brand new out of the box. Everything was done quickly and so much more affordable to the place I would go to in Lincoln Park. Plus they're right next to H-Mart which is always a good thing. Will be using them going forward with no hesitation! read more

Excellent cleaners. The management changed during the pandemic. Really good quality work for a very good price considering its downtown. Fast turnaround for now. read more

I first went to this cleaners about 8 years ago and it was awful!! My whites came back gray, quality of work was terrible and I had a hard time communicating with the owner. I went elsewhere for years but, my regular place closed during the pandemic. I decided to give this place one more chance ( I was desperate) I had no idea that they have changed owners! The ladies were fantastic, friendly and very knowledgeable. They also do AMAZING alterations! I had a little hole in the sleeve of a chiffon dress, wasn't sure if they could even fix it.. when I picked it up, it magically disappeared! I had a hard time even finding where it was! I am so glad to have found this place again, I only wished I knew earlier of the owner change. read more

The best alterations in Chicago. They are very experienced and never disappoints. And they have great customer service. I highly recommend Capitol Hill for alterations and dry cleaning. They are the best in town. read more

New Ladies who run it are awesome~ they do laundry service , dry cleaning + sewing + alteration even shoe repair! Prices is fairly, reasonable and service is also great ~ they redo things that don't come out right without being asked.~ read more

Great cleaners, prices are pretty decent and here is the best part: they have a computer system AND they take credit cards. I'm always struck by how some cleaners refuse credit cards. It actually drives my business to places like this. The owners are very nice. I've also had suits hemmed here and they did a great job. If you live in the hood, this is the place to go. Fortunately for me, I'm just up the street from them, so it's pretty easy for me. Also, FYI, they have a loading zone parking right in front of their building, so if you don't live within walking distance, it makes it easy to come by on your way somewhere. read more

Belle is a joy to work with and is the gold star for dry cleaners. She is very attentive to our needs and always does a great job. We use her for: 1) Dry Cleaning 2) Laundry (shirts & such) 3) Alterations 4) Bedding 5) Shoe Repair If you are new to the neighborhood or looking for a change, they are definitely worth a try. They will also pick up and drop off for you. read more

Worst dry cleaning experience ever!!! I brought a brand new item here to be cleaned. When I got it home it was discolored, stained, and had holes in it. When I showed it to the man that was working there he yelled at me, and insisted that the item was old, and/or cheap, that another cleaner had ruined it, or that I had damaged it myself. He did not offer to reimburse me for the damaged item, and refused to refund my money for the "cleaning service" that damaged it. If I wanted my clothes torn stained and discolored I could pay someone on the street to do that and at least I would not get yelled about it. I also thought that they were a bit pricey... Another thing that I noticed when I went in to complain about my clothes being damaged was that items that were brought in to be cleaned were just being thrown in a large box without any tags or anything. So I would not be surprised if they lost stuff rather frequently, and customer receipts do not have an itemized list on the, so it would be very easy for them to deny ever having gotten an item in the first place. Save yourself the aggravation and find a dry cleaner that knows what they are doing and how to run a business. The people at Capitol clearly do not seem to care about what sort of a job they do, or their customers. read more

Just brought in a brand new shirt out of the box to get wrinkles out Got it back with Chemical dye on it . Did not reimburse This owner is a bum Don't go here read more

If you want to get ripped off and experience bait and switch tactics, go to Capitol Hill Cleaners. Twice the bait and switch tactic was used. I was given a receipt for my cleaning order, and then after the fact I was told there was something wrong with their system and she forgot to bill me for the extra item or items. I brought 2 raincoats and was told it would cost $22.50. Then when I picked up my 2 raincoats, I was told there was something wrong with their system and was charged an additional $22.50 for the 2nd raincoat. A total of $45 for 2 raincoats. Totally outrageous. I could have bought another coat for $45. THIS PLACE SUCKS. read more

This is my regular Cleaners. I come every 2,3 times in a week. The new lady owner is very nice ,i was always cordially welcomed every time i visit here. The clothes are always clean done on time. She catch torn items i miss the repairs always quality work. read more

Great cleaners just down the block from my building. The owner is great. he is very friendly and always knows my name when I stop in. They have always done a great job with my shirts and have gotten some tough mystery stains out of my dry clean only garments.. If you need something quick, they are always happy to oblige... even with alterations. read more

I'm not a frequent dry cleaner so maybe my expectations are naive but I dropped off my wedding dress to get sent out and cleaned with these guys. The price ended up being what they quoted, but it took a solid four weeks longer than they originally told me. I was freaked and thought my dress disappeared for good. They never called me to tell me it was ready, too--I had to keep stopping in. Lame. read more

Brought clothes here because of the convenient location - can't beat a cleaners in your building! However, prices were never consistent and were incredibly high compared to other cleaners in the area. I dealt with the high costs for awhile, but once I received someone else's order on one occaison, and once they lost my blazer (never to be seen again, OR replaced) - I knew it was time to call it quits. read more

I have been coming to this cleaner for 5 years. Have had a few not so great experiences but they're local and I'm an idiot. I've given this business a lot of my money over the years. Never again. After having a very expensive and brand new dress disappear from their store with no explanation, no retribution and not even an apology, I wouldn't even bring a burlap sack into this place. If you value your belongings I would look elsewhere. read more

I brought an evening gown in to have cleaned and steamed. When I dropped it off, there was nothing wrong with it. When I went to pick it up, there were many small tears in the sheer outer layer on the front. The owner denied that they had done it although I know for a fact that those tears were not there when I dropped it off and if they were, they should have pointed it out to me when dropping it off. He adamantly denied any wrong doing. This was an expensive dress that I would not have bothered having cleaned had those tears been there when I tried the dress on before bringing it in because I am not able to wear it again, cleaned or not. Don't take anything of value to this cleaners!! read more

James is great. Shirts, suits arrive clean/pressed and on time. What more could you ask for?

My husband and I used to go to this cleaner b/c we live in the same building. We stopped going there after my husband's dress pants went missing. The guy gave him someone else's pants, which even did not fit my husband, and insisted that those were his. We never recover his pants (from Brooks Brothers), and the guy even did not apologize or give us money back. After reading other reviews, I realize that it was not just us but other people had a similar experience... Don't recommend this place to anyone. read more