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    Capitol Motors

    2.0 (4 reviews)
    Open 9:00 am - 8:00 pm

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    Auto Boutique

    Auto Boutique

    (151 reviews)

    Greater Arlington

    I referred my son to purchase a vehicle here, and again they provided amazing service and my son…read morewalked away with his new car! A 2024 Nissan Sentra, great condition and reasonable price. Everyone here is just so helpful and really want to make sure they can get you in a vehicle.

    I had a very frustrating experience with this dealership after purchasing my Jeep Grand Cherokee…read more When I first bought the vehicle, I pointed out a leak and a faulty headlight. I was promised that both issues would be fixed before I picked the vehicle up two days after signing the paperwork. That didn't happen. It took an entire week for them to finally repair the leak, and the headlight wasn't fixed until two days after that. Once I finally picked up the vehicle and brought it home, I discovered yet another issue -- a leak in the driver-side floorboard. I had to bring the vehicle back again so they could repair that as well. A few months later, the air suspension warning light came on. I immediately brought the vehicle in expecting the repair to be covered under the "bumper to bumper" warranty that I was told I had purchased. That's when I found out that the warranty I was sold was not actually full coverage as it had been explained to me during and even after the purchase. Since then, I've had to bring the vehicle back four separate times because the air suspension issue still has not been resolved. On top of that, I've already spent about $500 on diagnostic and labor fees trying to figure out the problem. To make matters worse, the service manager admitted that this is the first vehicle with air suspension they have worked on. Despite that, they have refused to take the vehicle to or consult with a certified mechanic who has experience with these systems to properly diagnose and fix the issue. Overall, this experience has been extremely disappointing. Between the broken promises about repairs, the misleading explanation of the warranty, and the inability to properly diagnose a problem they admit they are unfamiliar with, I feel like I've been left dealing with ongoing issues and unnecessary costs. I would strongly encourage anyone considering buying a vehicle here to be very cautious and get everything in writing.

    CarMax

    CarMax

    (126 reviews)

    Greater Arlington

    I had an excellent experience with this Carmax on Atlantic Blvd!!…read moreMy sales person was Robert and he was awesome! I felt the whole process was probably the most transparent auto purchase I've ever had. I was able to check out several different cars and never felt pressured at all. It took me several visits and some browsing on the Carmax website. I found the car that checked all my boxes and it was close enough to Jax that shipping was free!! Once it arrived I test drove it, and again there was no pressure to buy. Robert was very knowledgeable and so patient with all my questions! I decided to purchase the 2020 Hyundai Santa Fe and ended up trading in my 2016 Kia Sorrento (wasn't planning on that but they gave me a fair value) There are no hidden fees, or any "bait & switch" like most dealers do! There is a dealer fee, but it's not a huge mark-up, considered the car meets their stringent standards and they are a business, so profit is not unreasonable. Overall the process was streamlined and straightforward. I didn't have any issues with my purchase, and I would definitely recommend checking them out if you're looking for a pre-owned vehicle. I think their customer service is very good! Everyone I interacted with were knowledgeable and helpful! I've had my car since February and I absolutely Love it! Thank you CarMax!

    This CarMax location has a great selection, I came to see the Porsche's. Great quality and…read morecompetitive pricing. Shonna was great help from the sales team! I surly would recommend!

    Enterprise Car Sales

    Enterprise Car Sales

    (38 reviews)

    Greater Arlington

    ***UPDATE*** After posting this review, I was contacted by…read moreEliot, a higher-level manager, who changed the trajectory of this experience entirely. Unlike my earlier attempts to escalate, Eliot actually listened, took my concerns seriously, and didn't make me feel insignificant as a customer. He offered real solutions and structured the remainder of the process to respect my time -- arranging for as much of the transaction as possible to be handled remotely with the vehicle delivered to my city so I wouldn't have to make another trip to Jacksonville. Eliot paired me with Katie in sales to handle the in-person portion of the transaction, and she was everything the previous experience was not. She came fully prepared, was knowledgeable, efficient, and -- most impressively -- proactively addressed relevant details before I even had to ask. It was clear she genuinely cared about making the process smooth and takes pride in her performance. I'm leaving the original review in place because that experience happened and others deserve to know. But I also believe in giving credit where it's due -- Eliot and Katie earned it. They turned a deeply frustrating situation into a completed purchase decision that I'm confident in. I am also quite impressed with the responsiveness and exceptional follow through provided after the sale was complete. If your experience puts you in contact with either of them, you're in good hands. ---------- I am highly disappointed with my first experience with Enterprise Car Sales. I had selected two vehicles online and confirmed their availability via text prior to driving over 1-1/2 hours to Jacksonville. I was to see Katie upon arrival, but was paired with Daquan since she was unavailable when I got there. I provided him the stock numbers and the text confirmation, he had me test drive alternative vehicles while I waited for him to find them. Hours later, Daquan admitted the vehicles and keys could not be located due to inventory issues. The following week, he contacted me to inform the vehicles and keys had been located. I returned that Saturday and test drove the vehicles then let him know which one I intended to buy. I requested a second key and interior cleaning of the stained seats for that vehicle then was assured these items would be handled. When I called back for an update the following week and to advise of my arrival to complete the purchase, I was told the second key would not be ordered until after I arrived which meant additional waiting for me. This was extremely frustrating after already losing two Saturdays and incurring travel expenses due to Enterprise's disorganization. I attempted to escalate the issue to Herbert in management but never received a follow-up call. I have been forced to cancel the transaction with my bank due to the poor communication, inadequate preparation and lack of respect for my time and money. Based on this experience, I would not recommend Enterprise Car Sales.

    This was an amazing process from start to finish, and I never thought I'd say that about buying a…read morecar. This was my first car I've ever purchased myself so I was very nervous. Everyone has heard a horror story of someone getting scammed while buying a car. However, this experience was so far from being stressful or confusing. Willie is the one who helped me during the process. As soon as I sat down we let him know I was interested in Camrys and Malibus, and he immediately jumped on showing us options. He also mentioned a Jetta that came in recently it was a really good price. I took interest as soon as I saw the photo of the Jetta. Within 30 seconds of driving it, I knew it was mine. From there, the paperwork and "sales" aspect of buying the car was smooth sailing. It's almost done completely virtually which makes the process really seamless and easy to understand. There is a screen you view everything on so there is great transparency in pricing. I never felt like Willie was trying to do anything other than get me out the door with the best price and car. He kept checking in with his manager about things which made me feel secure in such a big purchase. He also answered all of my questions in easy to understand terms and was super patient with us. He even took it to the car wash before we left! Overall, this was the best experience of buying a car I could have hoped for. I am thrilled to call Jenny the Jetta mine!

    DriveTime Used Cars - DriveTime Used Cars - Jacksonville, FL

    DriveTime Used Cars

    (14 reviews)

    Greater Arlington

    would not even give it a star. We told the company our…read moresituation, how the person who has the money does not have a drivers license. They said no problem. We just won't put him on the title. We left everything was fine. Registration was good. Here comes January where we have to renew it, now we can't renew it because they put the person on the title with no drivers license and they won't fix it, yes, I understand we signed the documents They had us dealing with a brand, new employee and why didn't the finance company read the documents as well? Why did they let us leave a lot with the registration legal then but we can't get it legal now! Now we've been in a fight since January 2025 with drive time and the finance company Bridgecrest to get him off the title. The DMV even says he can come off the title. A lot of other people and places called We told them our situation, how the person who has the money does not have a drivers license. They said no problem. We just won't put him on the title. We left everything was fine. Registration was good. Here comes January where we have to renew it, now we can't renew it because they put the person on the title with no drivers license and they won't fix it, yes, I understand we signed the documents They had us dealing with a brand, new employee and why didn't the finance company read the documents as well? Why did they let us leave a lot with the registration legal then? Now we've been in a fight since January 2025 with drive time and the finance company Bridgecrest to get him off the title. The DMV even says he can come off the title. A lot of other places have said he can come off the title. I highly don't recommend this place!!!

    Sold me a car that was not worth the amount they sold it for 2017 Toyota 23,000 over priced!!!!read more

    Autoline Preowned

    Autoline Preowned

    (75 reviews)

    Beaches

    10/10 recommend Autoline! From the moment I spotted my dream car in their online inventory and…read moreinquired about it, the entire experience was exceptional. Nick reached out first thing the next morning and was friendly, knowledgeable, and genuinely helpful. From start to finish, everyone at the dealership treated me with honesty and kindness. There was never any pressure--just a team that truly wanted to help me find the right vehicle. They made the trade-in process for my car simple and straightforward, and I drove away in my dream car feeling excited and confident that I had made the right decision. Buying a vehicle can be stressful, but Autoline made it an enjoyable experience. If you're looking for a dealership that values honesty, great customer service, and treats you like a person instead of just another sale, I highly recommend giving them a visit. Thank you, Nick, and the entire Autoline team!

    This is ultimately the place to go ! I am so happy I came. I had been checking back on their…read morewebsite like clock work for a car since my hybrid battery on my 2009 camry went out. They had a corolla se for $21k . Not bad since I have only owned Toyotas. Came in test drove liked it, but just a tad cramped in leg room for me I stand at 5'11. To my surprise they had just gotten two Toyota Camrys '22 with 60k miles in a white and a black. What an answer to prayer my ultimate goal was to find a low mileage camry white in color that was not an LE I am more of an SE type of gal. There it was a '22 White Camry SE 60k miles. I explained I am a unique case low credit but have a down payment ready. Process was smooth, the bonus was I did not feel pressured at all. I even test drove without them just me and my daughter. It was nice, plesant, beats out any other delearship with the shark tack tic of having to make a sale. I felt at ease, from the start because of all the great reviews, then Nick that was such a kind soul super easy going as was everyone else in the dealership. Offered water, hot chocolate to my daughter, coffee for me. Felt like friends we had known forever. I left the lot same day with my new car, registration and all handled right there. When my 10+ yrs are up I will be back to purchase my next car here. They really out do everyone else! Thank you Autoline Team!

    Trust Motors

    Trust Motors

    (7 reviews)

    Greater Arlington

    Only a month behind on my payment and while I was at work they came and repoed my truck after I…read moretold them I would make a payment Friday. They repoed my truck Thursday afternoon, not even waiting for Friday. I was almost done paying this truck off. I approached them asking to make my payment and they told me they want $5,000 in full when my balance was only $3,400... Crooks, If I could've left half a star I would.

    If I could give less then a 1 I would. We bought a Chevy Silverado from this dealer. They said…read morethere were parts missing and they had already ordered them and they would call when they came in. The top of the middle seat, some sensors . they said the truck had been inspected and was in great shape. I said, if something happens you will handle it. He assured me they take care of their customers. We didnt make it home before the check engine light was on. Then the car shut off. We had to have it towed. The mechanic had it ten days. The mechanic said he would look everything else over and let us know what had to be fixed since it was covered. It was the dealers mechanic........during all of this we didnt realize that the key to the ignition didnt match the door so we couldnt lock the truck. that took another week for them to get the locksmith out. The key fob doesnt work at all. Then the coolant resevoir cracked. then a light came on saying no power. again we had to pay to get it towed, only now the dealer will not respond to me. We paid to have it towed and because the motor for the key fob didnt work something triggered the manufacturer alarm and the code for the vehicle (I think....thats what its called) had to be reset manually. Then the ignition switch was replaced, then the throttle body had to be replaced. We bought the truck in July, it was in the shop for over ten days. Then out of commission for 3 weeks. Still dont have the parts that were promised. All I asked was for them to do what they said they would. Im out 3k and the owner doesnt want to be an adult and handle business. AVOID IK the

    M&J Auto Sales and Service

    M&J Auto Sales and Service

    (21 reviews)

    Greater Arlington

    *update* $150 later, our car got towed over to the place where this all started. A battery got put…read morein- didn't look new, but the labor was free to check it all out. We were able to drive it home same day. Points for the quick response. Shouldn't a battery have been checked before selling a car though? All's well that ends well. *update* Yelp has the power. My son just called the car dealer to see how they can help and they already knew about my review. And right away, they were willing to make arrangemebrs to tow the car, buy the parts, and fix the car at a discounted service cost. Yelp is the shit. And so is this place, trying to make the best of an embarrassing situation. Stay tuned for the end of the story.... I started getting suspicious when the person managing our paperwork was smoking up a storm after we signed the paperwork for the car and proceeded to drive it off the lot. Not even a month later the power steering went out. We were told at the time of sale that any lawsuits would not be managed through them but through a third-party. I personally like the idea of them addressing the issue, because I have a sneaking suspicion they knew what they were selling.

    Terrible business. Sold me a car promising it had no prior issues but I later learned it had been…read moredeemed a total loss with airbags deployed and after further inspection even learned the frame was damaged. I believe they are getting away with this by getting the cars from other states as mine came from ohio and was purchased from auction at copart. I even obtained all the pictures of the car and how badly smashed it has been in the prior accident witheld from me. They also wouldn't give me my title after paying the balance and overpaying. still haven't refunded me the overpayment, despite signing for certified letters requesting an explanation if not the money owed back. I only did financing to help my credit as they promised but they of course never even shared it with my credit but I'm sure they would have if I hadn't paid. They are snakes and money hungry and do not care about ethics or doing the right thing. I'm going to be taking them to court and hope no one else trusts them like I did because they prey on people like me and use it to their advantage and it's pretty sad. Save yourself and do not trust them. Oh and they also gave me the wrong registration putting my name with some other car on their lot I had never even seen and I'm sure there was a reason for this. they claim they corrected it yet it shows up under my security clearance questions as if it were my car and it never was. I obtained the dmv records and they even forged my signature on documents. Terrible place!

    Capitol Motors - usedcardealers - Updated July 2026

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