*update* $150 later, our car got towed over to the place where this all started. A battery got put…read morein- didn't look new, but the labor was free to check it all out. We were able to drive it home same day. Points for the quick response. Shouldn't a battery have been checked before selling a car though? All's well that ends well. *update* Yelp has the power. My son just called the car dealer to see how they can help and they already knew about my review. And right away, they were willing to make arrangemebrs to tow the car, buy the parts, and fix the car at a discounted service cost. Yelp is the shit. And so is this place, trying to make the best of an embarrassing situation. Stay tuned for the end of the story.... I started getting suspicious when the person managing our paperwork was smoking up a storm after we signed the paperwork for the car and proceeded to drive it off the lot. Not even a month later the power steering went out. We were told at the time of sale that any lawsuits would not be managed through them but through a third-party. I personally like the idea of them addressing the issue, because I have a sneaking suspicion they knew what they were selling.

They are selling lemons,they make you feel so special and welcome after you make a purchase you are…read moreforgotten, you can't get any service they are always busy but are quick to tell you okay your 30 day warranty has expired when all the time you've been trying to get an appointment but they put you off because they are so busy and short-handed, so now it's been 3 months and I forced to take the car to a mechanic who lets me know that everything under that hood has either been zip tied or silicone glue back together the car is a death trap it's going to cost twice what I paid cash for it to fix it m&j Auto don't want to hear any of that because you have a ass is warranty but they fully well knew that this car wasn't any good when they sold it I have pictures I have documentation I have a mechanic that's willing to say that this car was in an accident and they just pieced it back together they didn't even use both they used zip ties and blue . This is a 2013 Mini Cooper s that I purchase cash in May I have been able to drive the car because I've been having issues with the AC that's what I thought anyway but after taking it to a mechanic that's very reputable I found out that it's not just the AC it's everything so I guess I will have to take a loss but I would advise if you are in need of a car don't I mean don't look at m&j's Auto.

Bought a new, to us, Camaro 2SS from Alex yesterday. From the moment I called to inquire on the…read morevehicle, until we walked out the door with the keys, the transaction was seamless and quick! The car was EXACTLY how they described it, the pricing was EXACTLY what they promised. The people at AutoBasics are super friendly, easy to work with and best of all - they do not play the typical car dealer games! Absolutely recommend purchasing a vehicle from AutiBasics!!!

I made an appointment for test drive then buy a car today. I drove 3 hours for this appointment…read more When I got there, they showed me a car that wasn't even in a drivable condition. A big chunk was missing of the side wall of one of the front tires. The car was extremely dirty and beaten up. That was false advertising. I don't even understand why they made an appointment for this car. But clearly they don't care about people's time and money. I am very disappointed.

DO NOT COME. they will lie to you over the phone and tell u one price to come in and change it when…read moreu come in

COME HERE FIRST!!! I seriously wish I had! These guys were so wonderful to work with. Kenny…read moreshowed me around the lot and was super honest and upfront about everything they had. During our test drive, he let me test everything - the brakes, the speed, the convertible top, every button and switch. He did a great job of answering all my questions too. I also worked with his dad Ben on all the paperwork. Seriously love that they've got a father-son team there. Ben was also very honest and easy to work with, and I feel I got a fantastic deal on the car I went with. They had me in and out in less than 2 hours, and even fed me lunch since it came in while I was there. Love this place, and highly recommend Kenny, Ben and Empire Auto if you're looking for a quality used ride!

The BEST auto dealership in Jacksonville. My parents and I drove around to 4 other dealerships…read morebefore finding Auto Boutique. They were extremely kind, professional, and caring. They listened to our exact requests and did everything they could to get me leaving with a new vehicle the same day. I could not be happier with the service I received and with my new car. Bogdan was extremely helpful during the paperwork process. I can't remember everyone else's names but everyone we met and spoke with were amazing. Pricing was fantastic and they worked with us on financing. Any vehicle I need in the future, will be purchased through them. (Photo is after purchase since it was storming the day of)

I had a very frustrating experience with this dealership after purchasing my Jeep Grand Cherokee…read more When I first bought the vehicle, I pointed out a leak and a faulty headlight. I was promised that both issues would be fixed before I picked the vehicle up two days after signing the paperwork. That didn't happen. It took an entire week for them to finally repair the leak, and the headlight wasn't fixed until two days after that. Once I finally picked up the vehicle and brought it home, I discovered yet another issue -- a leak in the driver-side floorboard. I had to bring the vehicle back again so they could repair that as well. A few months later, the air suspension warning light came on. I immediately brought the vehicle in expecting the repair to be covered under the "bumper to bumper" warranty that I was told I had purchased. That's when I found out that the warranty I was sold was not actually full coverage as it had been explained to me during and even after the purchase. Since then, I've had to bring the vehicle back four separate times because the air suspension issue still has not been resolved. On top of that, I've already spent about $500 on diagnostic and labor fees trying to figure out the problem. To make matters worse, the service manager admitted that this is the first vehicle with air suspension they have worked on. Despite that, they have refused to take the vehicle to or consult with a certified mechanic who has experience with these systems to properly diagnose and fix the issue. Overall, this experience has been extremely disappointing. Between the broken promises about repairs, the misleading explanation of the warranty, and the inability to properly diagnose a problem they admit they are unfamiliar with, I feel like I've been left dealing with ongoing issues and unnecessary costs. I would strongly encourage anyone considering buying a vehicle here to be very cautious and get everything in writing.

I had an excellent experience with this Carmax on Atlantic Blvd!!…read moreMy sales person was Robert and he was awesome! I felt the whole process was probably the most transparent auto purchase I've ever had. I was able to check out several different cars and never felt pressured at all. It took me several visits and some browsing on the Carmax website. I found the car that checked all my boxes and it was close enough to Jax that shipping was free!! Once it arrived I test drove it, and again there was no pressure to buy. Robert was very knowledgeable and so patient with all my questions! I decided to purchase the 2020 Hyundai Santa Fe and ended up trading in my 2016 Kia Sorrento (wasn't planning on that but they gave me a fair value) There are no hidden fees, or any "bait & switch" like most dealers do! There is a dealer fee, but it's not a huge mark-up, considered the car meets their stringent standards and they are a business, so profit is not unreasonable. Overall the process was streamlined and straightforward. I didn't have any issues with my purchase, and I would definitely recommend checking them out if you're looking for a pre-owned vehicle. I think their customer service is very good! Everyone I interacted with were knowledgeable and helpful! I've had my car since February and I absolutely Love it! Thank you CarMax!

Went for appraisal yesterday. The person appraising the car was rude. Told me odometer was rolled…read moreback. I ask questions but the whole time talking to him he wouldn't stop moving. He seemed very disinterested. I ask where he found that out and he keeping me look online not telling me where to look or giving me his time. I checked and I had reported the wrong mileage to DMV, it was not rolled back. It

Was in a rear end accident with someone with really crappy insurance (ocean harbor). The guys at…read morevictor's did such an amazing job fixing my car up. It did take my car about three weeks to get back but only because the at-fault insurance company took FOREVER to respond. I'm sure I would've gotten my car back within a week if it wasn't for Ocean Harbor. Victor's body shop was so incredibly patient and extremely communicative. My car looks brand new. I am very appreciative of the great work they did.

I was sideswiped by a bus and insurance paid for this repair. Dent pulling was 10/10, did a great…read morejob returning the shape of the body panel. The paint job however was pretty bad on the fender... 4/10, it looks okay from 5ft but there's obvious signs of poor prep work, dirt getting painted over, and solid edges on the corners from them just laying the body panels on the ground while wet. Paint is already starting to chip on said panel within a day of picking up the car. Mechanical repair 3/10, returned the car to me with a bent shock just because "it passed alignment"... doesnt mean the shock isn't dangerous to drive on. I chose to go to this shop instead of a national chain with my insurance because i wanted to support a local business but I should have been more thorough in my inspection before pickup.

SLAUGHTERHOUSE RULES!!!!!!…read more Anytime that a guy drives five hours round-trip to buy a vehicle he must've gotten a good deal and really good customer service. I found them online on Cars.com, and I called to ask questions and they did a good job on the phone, like they actually care. This place did an amazing job on answering my questions and working to help me gain interest. We are all empowered by the Internet and all of the apps that are out there, so you can certainly work with a dealer to try to compete for your business. Drive down or fly in just get a car here if you want a quick transaction and no creepy untrustworthy sales sleaze. I would recommend them to anyone that will listen, oh I guess that you just did that by reading my review.

I had an outstanding experience buying a car from them three years ago. They do not lie or play…read moregames and you get what they say you will.

Price was quoted at 1,500 for labor $800 for motor that escalated to 3800 by the time they were…read moredone it was 3900 it cost us $1,200 additional more dollars to stay here they refused to even fudge on the motor we got the vehicle it's been 2 hours maybe at max out of their parking lot and cylinder 2 misfire already nothing but problems they've done nothing but give us junk lies and their thieves

From the owner: What Makes Jax Prime Special?…read more At Jax Prime Automotive & Auto Sales, we do things differently. We’re more than just another mechanic shop or car lot — we’re your trusted partner for honest service, real savings, and dependable cars. -We offer the lowest prices in town — and we back it up. -We’re a one-stop shop — from diagnostics to full repairs and affordable auto sales. -We treat every customer like family, not just a transaction. -We don’t push unnecessary repairs — we earn your trust first. -We just renovated our shop to make your experience cleaner, faster, and better. -We support the local community and take pride in helping our neighbors drive safely.

I purchased a 2015 Mercedes S600 from Deny at Da Vinci Motors in Jacksonville. Having been in the…read morecar business myself and not being able to see the car in person, I had Deny do a facetime walk-around with me. He told me there was no damage to the vehicle, and due to its seemingly pristine condition I paid their full asking price, but when I received the car, the first thing I noticed was a deep scratch in the trunk lid. Something that would be impossible to miss! I notified the General Manager, who investigated, and confirmed the damage prior to shipping. He offered me $300 to help pay for the repair, as that is what his internal cost would be, which I accepted. I consider the matter resolved and am otherwise very happy with the condition of this beautiful car.

I bought a used Porsche 996 from Da Vinci Automotive on 8/27/2026 and then drove it home to Port…read moreOrange, Florida, a distance of about 90 miles. The ride home was fine, but when I took a short trip approximately two hours after arriving home the check engine light came on. That was the same day I bought the car. I took the car to Autozone the next morning to scan the car for diagnostic trouble codes and was told that it appears that one of my catalytic converters was failing. Numerous calls and texts to Da Vinci have gone unanswered and they appear to be refusing to stand by the car they sold me just hours ago. This despite their "30 day warranty" and the extended warranty I purchased at great cost.