Misleading, unprofessional, and damaging - do NOT go here…read more I visited Westminster Toyota on Jan 15 for a Toyota Corolla Hybrid SE AWD. From the start, I was misled and stalled: Staff confirmed availability but never followed up. After a test drive and submitting all documents, my employment verification "failed", despite my HR confirming everything was correct. Repeated follow-ups led to conflicting updates, unavailable staff, and unnecessary pressure to buy a different car I didn't want. Finance managers were sarcastic and unprofessional, pushing me toward alternatives instead of respecting my choice. After 9 days of back-and-forth, I was finally told my loan was rejected by all banks, and their mishandling negatively affected my credit score. The dealership misled me on pricing and availability of the car, posting it online at a higher price immediately after I inquired. This was supposed to be my first car purchase, but their actions caused stress, confusion, and financial damage. I will be filing a consumer complaint. I cannot recommend Westminster Toyota - there is no transparency, honesty, or professionalism.

I am so displeased with how you guys lied to me about the numerous questions I had with this Toyota…read more2024 tundra. Numerous times I was told there's no problems with the engines and mine just faulted at 20,000km. Stranded on the middle of the highway!!!! We were almost killed! I thought Toyota was supposed to be reliable? Not only does this affect my truck but now it affects the re sale value. Everyone that I've talked to from your service department to Toyota Canada has been an absolute joke saying "sorry nothing we can do" And the salesman bob I bought it off has totally ghosted me with no replies but it says message read. That's real customer service. I am writing on every forum possible about your guys customer service and reading your google reviews I understand why people are so upset. I will be coming to the dealership thank you.

This is the 5th vehicle over the past 20 years I have purchased from them - they have always been…read morecourteous ,honest and they have stood behind every one I bought. As they are Used, had a few minor issues with some of them within a few days, but they rectified each problem with prompt service and no charge. As well, unlike most of the greedier "typical" used car dealerships, they have Never charged me for the Documentation Fee!

Tala auto takes care of their customers, make you feel like family. Very reasonable prices on their…read morevehicles. Repair Shop on site with knowledgeable mechanics to take care of any issues you may have. They also offer warranty for trouble free, no worries for unforeseen future repairs. Highly recommend purchasing from them.

I got my 2002 Toyota Rav 4 from Kabani. It works great and have not had any mechanical problems…read morewith it since I purchased in on Oct 2021. Had a problem with the digital Bluetooth screen installed by a third party through them but Kabani was quick to get it repaired. I would recommend dealing with Eduardo.

WARNING - DEALERSHIP DOES NOT OPERATE WITH INTEGRITY Over…read morethe last several days, I have been in contact via phone, email, and text with two sales representatives at Kabani Motors in Vancouver. They have a 2015 Honda Pilot with 9,825KMS and an asking price of $39,995. In my initial conversation with Eduardo Guillo where I made an offer that was not accepted; however, Eduardo informed me via email that the lowest price that the owners of Kabani would accept is $39,470. Over the last four days, we continued to discuss the Pilot and decided yesterday, Sunday, April 10th, 2022, that would engage with the dealership again to make an offer. This time around we dealt with Summit K. Biswas. Over a period of 3 hours, we communicated via text and phone. During this period, we discussed the value of their $299 administration fee and further negotiated on price. With each offer, Summit returned to the owners of the dealership to present my offer and continuously kept coming back in writing that they would not accept anything less than $39,000. We came to the decision that we would pay the price and provided Summit with my credit card over the phone, and it was charged with a $1000 non-refundable deposit I planned to fly to Vancouver to pick up the SUV. Approximately, a half-hour later I received a text message from Summit, stating that the boss there is no discount on that vehicle, yet last week they were prepared to take $500 off. Over the course of the negotiation process, Summit contacted the owners of the dealership more than three (3) times to discuss the price and then revoked our agreement and wanted me to pay full price. The reason given, is the owners didn't have good cell service and didn't hear the offer correctly, yet they were very familiar with the conversation I had the previous week with Eduardo and the offer. Whatever you decide to do with this dealership and its owners be VERY CAREFUL. They are not ethical and do NOT operate with integrity. I had to request multiple times to have them credit my VISA and ended up calling the bank to report it as fraud. Below are the screenshots of our text message conversation. EDUCATE YOURSELF BEFORE BUYING A VEHICLE - 2015 Honda Pilot Touring at Kabani Auto in Vancouver Before buying a used vehicle go to Cargurus.ca and enter the detailed information. Including the VIN number of the vehicle, you are looking at. This app will provide you with significant detail on the pricing structure for the vehicle. In the case of the 2015 Honda Pilot Touring at Kabani Auto - before you buy it, even though it has only 9800KMS on it - know before you make an offer!!! The owners and sales staff are NOT professional. In the case of this vehicle VIN # 5FNYF4H96FB504493. The breakdown is as follows: Trade-in Value - what the dealer would have paid for the car: $30,372 Great Price providing a reasonable profit for the dealer: $35,157 Best Price, do not pay over this value: $38,206

Review Title: Very Disappointed With Service I purchased my…read moreFord Mustang Mach-E from Key West Ford a couple of years ago. At the time of purchase, the dealership sold me an additional 6-year bumper-to-bumper coverage, which I was told would cover electrical issues and related problems. Recently, I brought my vehicle in because several warning lights were appearing on the dashboard, including the tire pressure sensor warning. I was charged for diagnostics and service with the understanding that the issue would be fixed. Unfortunately, the tire pressure sensor warning still appears every time I start the car, meaning the original problem was not resolved. Even worse, after the service another issue appeared that did not exist before -- a "Door Fault - Service Required" warning now shows on my dashboard. I also believe I should not have been charged the diagnostic fee. My vehicle is covered under the manufacturer warranty from Ford Motor Company for recall-related or electrical issues, and I additionally purchased a premium extended warranty, which I paid a significant amount for. Despite these coverages, I was still charged and the issue was not resolved. It is very frustrating to pay for diagnostics and service only to leave with the same problem plus a new one. Considering the price of this vehicle and the extended coverage I purchased, I expected a much higher level of professionalism and proper troubleshooting. At this point, I feel like I was charged for a service that did not resolve the issue and may have created another problem. I hope the dealership reviews this situation and contacts me to properly address and correct these issues.

I recently purchased a new-to-me vehicle and it has everything I was looking for. Staff are…read morefriendly and attentative but don't put any pressure on you. Overall it's been a good experience.

They tried to sell me a Honda CRV 2015. They got from an auction. So someone was flogging it. It…read morehad moldy green spots on the back seat and seat belt harness. The seats were damp. They tried to tell me it was from detailing and wasn't drying because of the weather. I said mold doesn't happen overnight. That's been damp for a while. Buyer beware.

My wife's vehicle was dead. We both decided to try inline motors at 333 12st in New Westminster. We…read moredealt with a gentleman named Ahmad. He was professional,easy to talk to and really did not try any high pressure sales tactics on us. He came across honest and let us take our time. We did and decided to purchase a beautiful Mazda car off him. The mileage was super low and we got a car fax review of the cars history. We are both super happy and my wife loves it. Great service and integrity by Ahmad and the team!

Excellent service all around!…read more I brought my SUV in to be detailed, and arrange to have it sold. Joseph was very helpful guiding me in selecting appropriate service options. He also gave me a discount and added an engine steam cleaning service at no extra cost. The results looked as beautiful as new. He carefully photographed the car for sale and documented the few flaws that could not be corrected without more detailed work. Best of all, he sold the car at my asking price within a week! I plan to sell another car soon, and I will definitely choose this business again.

Can't find anywhere better to take care of your cars! Been with them since 2014 and I couldn't be…read morehappier

I was helped by Eric Maura, very knowledgeable and kind person. This is my second purchase with him…read moreand he knows his stuff I'm super happy with my car.

My experience was very similar to Rizza S. I was not pressured in buying a car. Well, I walked in…read morealready knowing what car I am going for. I had in mind what are my needs. I was offered to test drive the Mazda 3. I came in during the Covid time and to make things difficult I didn't really know the area very well and I asked if my sales guy can go with me. He went and asked his manager if that was possible and all was good. Yes he had a mask on. My sales rep was Eric Maura. He was very knowledgeable about all Mazda cars. He himself owns a Mazda as well. He explained everything very well. I was super excited and at the end of the day I ended up purchasing the Mazda 3 GT AWD. I was super happy. I also got 0% financing. It was a super awesome deal. In the finance department, I was dealing with Navin Mahal and again, everything was explained very well to me. I picked up the car two days later. I had Eric arrange for an insurance broker to come in to do the paperwork. I mentioned to Eric the license plate that I wanted. He had that arranged as well. When I picked up my car, he explained everything very clearly to me again and reminded me all of the specs. I walked out super happy and was very pleased. Also note that they have very good green tea in the car maintenance area.

Lee is a really nice guy. I came in to kick the tires on a 2002 Cadillac Escalade. Lee convinced me…read moreit was a pretty good truck but I wasn't really looking to buy a new car. Then he showed me how easy it would be for me to get into the Cadillac. All he needed was $2000 and my trade in. I asked him to hold it for a few days while I thought it over. I came back a few days later and the truck was still there waiting for me. I gave Lee the deposit but I told him I needed a few days to clean up my old truck before I brought it in for the trade. Lee agreed. A week later I returned to finalize the deal. When Lee ran the numbers, it turned out the truck was too much for my budget. Lee bent over backwards to work the deal. He even included an eighteen month warranty. I ended up with a super nice new truck at payment within my budget. To my surprise, Lee had the truck fully detailed as an extra bonus. Even though, he had told me orginally, I was getting the truck as I had seen it on the test drive. I was not expecting to meet someone like Lee at a small used car dealership. He is not like any other car salesman I've ever met. He truly cares about his customers. I highly recommend EZ Auto Sales. If you are looking for a friend in the used car business. Call Lee.

Bought a used 2017 CX3 in 2018 here traded it for a CX5 a year later at another dealer. They…read moretransferred my extended warranty to the CX5. Just needed service on the CX5 so I had it towed there, did not want to do claim on my warranty as business manager advised me-I would lose refund of 1000.00 or option of 2000.00 off another purchase new or used if I remain claim free. Very impressed for this level of service. Total service cost was $99!

We were very impressed with Ali Sattar.He made sure we got the vehicle we wanted and was upfront…read moreand honest with all details.He also explained the cars features very well .Thankyou Ali and Metrotown Mitsubishi!