This place is a joke, ridiculous prices for mediocre sandwiches not to mention there is no customer service. Waited nearly 18 minutes for a half ass sandwich with hardly any meat because there is no order in how things are done. Customers had arrived for their online orders which weren't ready. And to top it off no one called out the names when they were ready so the orders just sat there. They had some older lady who was too busy bossing everyone around rather than actually working, the least she could have done was to call out to the customers whose meals were ready. Finally when I did go up to the counter for my sandwich to go, she grabbed a bag that had been sitting there for nearly five minutes. Never again! Try to learn from subway, at least they're more efficient and get your order right! read more

These are the best cheesesteaks I have ever had! The two working are friendly and very fast

I order through Door Dash and did not experience the people or service at the brick and mortar but can share that the food I received was not a good return on investment for me. I've been having wonderful experiences with this chain since 12.2000 and surprised by the food that was delivered. I hope they turn it around. read more

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For $18 for a 6 inch sandwich the bread was old customer service was nonexistent. Overall the sandwich shop was just not a place I would visit again. read more

I ordered the grilled Italian sandwich, I bit into one of the sandwich halves and I bit down on something very hard while chewing. I removed the object from my mouth to discover a piece of wood that was about an inch wide. I am very concerned about this because the item is obviously not sanitary and is a choking hazard. It could have been very bad if a child or elderly person was the one eating the sandwich. My question is: how in the world did a piece of wood get into the sandwich? How could the person making it not see a piece of wood in the sandwich? What happened?? Update: the restaurant did contact me and seemed concerned and apologetic. They did a thorough search in the kitchen and could not come to a conclusion on where this could have came from. I appreciate their concern and taking this seriously. read more

Capriotti's Sandwich Shop - Piece of wood - Fast Food Near Me - Riverton, Utah

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1) The food was ok, I had the chicken cheesesteak. 2) Service was fine. 3) The floor was filthy, you've gotta keep the place clean on your down time. It didn't look like the floor had been cleaned in a good while. I was in there at noon time on 2/14/25 Riverton, Utah location. read more

It's a sandwich Usually will get the Bobbi without cranberry's It can tend to be dry Waited for sandwich to go read more

Your sandwiches are good. BUT! Closing 30 minutes BEFORE "closing time 9pm"???. One cannot place an order, or even walk into the place after 8:30pm. To me, this is DECEPTION. Look at your reviews. Then look at the people you are hiring to run your business! They are stealing 30 minutes a day from you by not allowing anyone to get food after 830pm. I have experienced this physically, arriving at around 835pm and seeing a CLOSED sign in the window. I knocked on the door and asked if I could get a sandwich and was told it was too late...If this was my business, I'd want to know this. Unless it's something you allow. Then I will never do business with you again. Be honest with your hours! I have owned coffee shops, and would NEVER turn a customer away, even AFTER hours if I was still there. Why state you're OPEN until 9??? read more

It's worth the wait but it's usually a long wait... pro tip is to order ahead from the yelp app. I tried to do that today but it was glitching and saying it couldn't process my order. So I had to go in and order. The sandwich's are 10 out of 10 delicious! Tasty! Amazing! read more

Capriotti's Sandwich Shop - the menu - Fast Food Near Me - Riverton, Utah

This location is in Mountain View . It's easy to get to .The staff is super nice & friendly . The restaurant is clean . We went here on a Saturday for lunch . We ordered the small Bobbie which is turkey, cranberries & stuffing & Mayo . You can get it hot or cold . We decided on cold. It was a really good sandwich fresh sliced turkey breast . We decided it would be better hot but still good cold . It is super filling . We also got the Classic Cheesesteak . It has steak., onion, mushrooms, white American cheese . This was delicious. The steak is very tender. It is also very filling . They have lots of choices on their menu. They have Pepsi products . I would recommend coming here if you are wanting a good sandwich. read more

I was really excited and looking forward to trying the famous "bobbie sandwich" the cashier recommended that I get it cold, HUGE mistake. Don't get me wrong, this place is great I personally think they should offer it hot but keep it an option to be cold if asked? It's also just missing something.. It was very bland although the stuffing is flavorful the bread is & overload of cranberry sauce the dried out Turkey and extremely dry bread is what really killed the sandwich in the end. The place is aesthetically pleasing on the inside, and a large variety of items to choose from. I would just advise watching them make your order so you know you'll be getting what exactly you asked for (I think maybe the kid who helped me was new? He forgot to give me the credit points for my purchase and forgot even though I asked several times to use the discount coupon.) read more

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Great place to get some good sandwiches. Had the salad but I think the sandwich may be tastier! Was trying to eat less carbs but next time I'm getting it in a sandwich. read more

Capriotti's Sandwich Shop - American Wagyu and Bleu large salad - Fast Food Near Me - Riverton, Utah

I've been wanting to try this place for a while now. Who doesn't love a great steak sandwich? I ordered the Classic Steak and Cheese sandwich since that's the one that had won all the awards. I included everything: mushrooms, onions, and both sweet and spicy peppers. Omgoodness, I now have a favorite Steak and Cheese sandwich!! Every great sandwich starts with the bread. The rolls they use are fabulous and unlike many sandwich shops the bread to filings is prefect. Not too much bread at all. The beef is tender and the spicy peppers give it a great kick. I'll definitely be going back again! Customer service was also very nice. Highly recommend! read more

Capriotti's Sandwich Shop - Classic Cheese Steak Sub - Fast Food Near Me - Riverton, Utah

First time at Capriotti's. I took the employees recommendation on the grilled Italian. I REALLY liked it. Great flavor, good bread. Some sub shops you like....but does not make you go "wow". I went "wow" after my medium grilled Italian. I'll come back again. read more

If you like shredded meat this is your place. Worst sandwich shop in the county. Try somewhere else.

A quick and enjoyable sandwich meal! The young guys at the store were very helpful. I asked many questions and they answered kindly. The place was looking pretty clean and organize. My daughter enjoyed her soup and toast. My sandwich was pretty good and filling. The bread is lovely, something like Jimmy John's bread but crispier outside. Comparing them to others sandwich chains, they are on my top 3. read more

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The sandwich was great, but the management needs to step it up. When I arrived on a Friday night, there was a sign that listed for ingredients that they were out of stock on. While I was there, the store was staffed with only two people on a busy Friday night. During my waiting period, I could hear the two employees commenting, that they also ran out of tomatoes, pastrami, and chicken. How did management allow the store to be so unprepared on a weekend?? The two employees handled everything very professionally and with a smile. The sandwiches were delicious. The bread was soft and chewy and the best part part of the sandwich. read more

Jordan and Jacob provided amazing service today at Capriotti's. I ordered a classic cheesesteak with both peppers it was made to perfection! The restaurant was clean and well organized as well. Both gentlemen have a good head on her shoulders. Capriotti's is lucky to have them! read more

This sandwich spot is fantastic! The sandwiches are massive and have really high quality ingredients. I love their turkey, which usually I'm not a huge fan of that type of turkey but Capriottis is flavorful and isn't dry. Their salads are nice as well! I've always had this place picked up by my husband so I've never eaten in or had service there so I can't speak to either of those two factors. But most importantly, their sandwiches are awesome! read more

We just picked up cheesesteaks and everything in it and on it was completely raw beef and cheese they just slapped on the meat and the cheese raw and gave it to us. read more

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This place started in Delaware and has been around since the 1970's. I remember seeing them all over Vegas but never tried them. I like the fact that they cook their own turkeys. Some of the meats are infested with nitrates/nitrites while others aren't. The cashier messed up on my order and we were in a rush so I just said I would take it as it is. The Capastrami sub was delicious, the Bobbie (most popular sandwich) had homemade turkey, cranberry sauce, stuffing, and mayo. It was pretty good. The Cheesesteak sub was lacking with meat but was decent tasting. For sure will go back and try some other items. read more

Capriotti's Sandwich Shop - Capastrami Sub (top left) The Bobbie (top right) and Cheese Steak Sub with mushrooms and provolone (bottom) - Fast Food Near Me - Riverton, Utah

Ordered through Uber Eats. Food was horrible. The two Wagyu cheesesteaks were inedible. Burt to a crisp. Bread was dry, cheese was non existent. Called store to complain, and the teenage girl who answered the phone was rude with zero customer service skills. Bottomline, will never return and will never recommend. read more

Food fine. Service meh. Location was above average. Nice to have something out on this end of the valley. Outdoor shaded seating was great read more

Capriotti's Sandwich Shop - Two of the outdoor tables. Others are under a cover and offer nice shade. Sorry didn't get a pic of them. - Fast Food Near Me - Riverton, Utah

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Wow, sooo disappointed. Ordered their "famous cheesesteak sandwich". Famous for what being dried out and flavorless?? Not to mention being thrown into a bag upside down in the container right in front of me? "Kids meal" big bread thin cheese flavorless sandwich. Here visiting my rather large family in Utah. I'll definitely warn them about the food here. read more

Capriotti's Sandwich Shop - Are you kidding me? 20 bucks for this?? - Fast Food Near Me - Riverton, Utah

Glad I didn't read the negative reviews before trying this out. I thought everything was great. Good service, good food, timely, clean, and friendly. I'm not a sandwich lover, but the classic cheesesteak was good. I've had others that I prefer, but those can't be found in Utah! read more

The sandwiches at Capriotti's are typically very good and they're priced pretty well. It seems like you don't have to drive far to find a Capriotti sandwich shop so that's a plus I've never tried anything but their sandwiches but they've always been good. read more

Waited over an hour on 4/1 for a half sized sandwich. When I received the order, it was the worst sandwich I've ever had. Restaurant was dirty and trash cans were overflowing. Gross incompetence and no manager on site. The franchise owner should be embarrassed. read more

This is my first & last time eating here, I'd rather eat subway than this garbage. I thought subway skimped sandwiches but this worse. 10.99 for a taquito sized sandwich. read more

Capriotti's Sandwich Shop - Grilled Italian Sub - Fast Food Near Me - Riverton, Utah

Great sandwiches and the restaurant is nice but holy cow it's always freezing cold in here during the winter. The owner must not turn on the heater cause it's colder inside than out. My sandwich was Luke warm by the time I got to take a bite. Make sure you bring a extra jacket or you'll freeze read more

New and Yum!! I have been looking forward to trying this place and it's finally open!! I know it's a chain, but this is a first Capriotti's experience for me. Verdict: I'm pretty impressed. The inside is bright and clean, as to be expected for a brand new place. They all yell "Welcome" and "Hello" as you walk in, which is great. I ordered two 6 inch sandwiches to go and they were pretty speedy. So, the staff is on point here. Based upon other Yelpers Capriotti's recommendations, I went with 'Slaw Be Jo' and 'The Bobbie'. Both were good. But of the two 'The Bobbie' was definitely better. If you love Thanksgiving Dinner- you'll love this sandwich. I'm not usually a fan of cranberry's but it works well here. I kept thinking about Ross on Friends- haha- now I need to go watch that episode... anyway.... I'm looking forward to trying out some of the hot sandwich options next time! Looks like they have some great salad and soup options as well. Note: They're vegetarian friendly offering veggie turkey and veggie chicken options. read more

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Stopped by hoping for a quick dinner. We waited 35 minutes for our sandwiches...which were dry, sparse, and lacking in flavor. Definitely will not be back. It was also FREEZING inside the building. read more

Worst Philly cheesesteak we have ever had. Ordered online to pick up. Place wasn't busy looked like one person working. Dried out bread, 1/2 tsp if that of chopped onion and a piece of white cheese. We threw them away. A real waste of $26. We usually go to Jersey Mikes, decided to try this place. What a mistake! Should have returned and requested money back read more

Absolutely horrible. I wouldn't go back if it was free. Chop chop salad was leafy lettuce. Meatball sandwich was salt and litter meat. I never write reviews but this was terrible read more

First and last time ordering. I placed an order for two sandwiches through DoorDash and after waiting for over 45 minutes, only one sandwich arrived with a note saying they were out of beef. No phone call to ask if we wanted to replace it with anything else or cancel our order. Just a scribbled note. By the time we got the sandwich, the only places open were fast food. We would have swapped for another sandwich or ordered elsewhere but we were not given that option or any warning that we weren't receiving our entire order. Honestly it felt like they just wanted to close and so they didn't care. Again, never doing business with them again. read more

Took a gamble on a new place. Walked in, super quiet during lunch. Only one other guest was there. A young man took my order, ( I got the French dip). I decided I did not want a big portion, so I got the half size. Waited a few minutes and got my sandwich. It was rolled up in butcher paper. The bread was greasy, as though it was dipped in grease before she rolled it up. The meat was good, but so messy. Not sure what the greasy bread was all about. I think had it not been for the greasy-soaked bread, I might have enjoyed it. Won't be going back. While I was the only one in the store during the lunch hour, it was evident this place is not super popular. read more

Tasted ok, but 19.99 for a cheesesteak that had hardly any meat, no onions, mushrooms or cheese? Nah, I'll go to Jersey Mikes or Moochies from here on out. Plus, maybe it's just me but I'm really getting tired of these tip jars and getting prompted for tips when I pay. It's fast food, I ordered online, I came in and picked it up and you want a tip for what? An overpriced sandwich? Your boss should pay your wages not the customers directly. When you go to a restaurant the servers make $2.00 an hour, and they actually serve you, they deserve a tip, it isn't the same when you're working at a fast food restaurant. This was at the Riverton Location. read more

Capriotti's Sandwich Shop - Skimpy portions for a $19.99 sandwich. - Fast Food Near Me - Riverton, Utah

First time I have ever gave a review that was bad . I have always loved the sandwiches here ,but last night I got 4 sandwiches costing nearly 50 bucks and 3 were small I know prices are going up I hear it all the time Covid inflation blah blah but your sandwiches are bad you have ruined a great product Shame on you no meat mostly sauce terrible won't be back I'll make my own at home . read more

If they had gravy on the Philly it would taste exactly like grinders 13 that is now closed after 40+ years in business

We went to the Capriotti's in Riverton about 3pm on 11-25-23 and paid $22.00 for an 18inch Bobbie. This sandwich comes with turkey, cranberry sauce, and stuffing. We took the sandwich home and found hardly any turkey and a very stingy amount of stuffing. It was a total rip-off! We paid all that money for a long piece of bread with hardly anything it! While waiting for our sandwich, the phone just rang and rang even though there were three employees standing around doing nothing! The one girl who was making our sandwich called out for someone to answer the phone. She reminded them that a person was recently fired for not answering the phone. One of the girls who was standing around said, "I really don't care." The phone continued to ring and was never answered! This place SUCKS and we will never eat there again! read more

The service workers claim there are no vegetarian options available. And that they haven't been available for months. Sounds like they don't plan to bring them back? So why are your menus still outdated? Online and in the store? How hard is it to remove something from your digital menu? I highly doubt that it takes months. Ordered online, went to pick it up, showed up to no food. No call. Nothing. That's sucked! read more