Beyond unethical, this company is dangerous. We bought a washer/dryer unit from them, including…read moreinstall. The day after the install, the apartment was filled with gas (the dryer runs off the gas line) due to an incredibly poor and dangerous installation job. The fire department and utility company had to come out to take the unit out of the wall and diagnose the issue. After weeks of repeated attempts to get them to apologize, fix the issue, and refund us, we finally got someone there to put the unit back in but without once saying sorry for endangering our family's lives. DO NOT buy from these people, all the reviews about the folks there are true. Terrible work, terrible customer service, and dangerous installation. I've filed a complaint with the BBB and we're currently pursuing a charge back with our credit card company.

My fridg wasn't working and couldn't be fixed. Had so much food that was spoiling. Found a new…read moreone on line at Drimmers. It was reasonably priced. It was delivered the next day!! Everyone I dealt with (all by phone or email) was friendly, helpful, and responsive. The deliverer called to let me know when they were 1/2 hour away for delivery; very considerate. A minor problem required a new door; it was installed a few days later. Best experience I ever had purchasing an appliance so highly recommend the Brooklyn store.

I was very happy with their service. Freddy is very professional and friendly. He came on time and…read moredid an excellent job disconnecting my old stove gas line. I asked him about some other job I needed and he did it without excitation. He is the best! I will recommend Onefservice if you ever need appliance repair service , they are very professional and have very reasonable pricing.

Fast response. Fixed my whirlpool fridge issue same day. Recommend. Ask for estimate on phone…read more Price was reasonable, great value thx to fast response time.

I needed to replace an air conditioner and a dishwasher and was assisted by an absolute gentleman…read morenamed Alain, whom I later learned to be a manger of the store on Flatbush Avenue. Alain couldn't be more helpful or knowledgeable about the products he sells and his guidance proved invaluable to my wife and me as we really only had very basic knowledge the items we were looking to purchase. Alain showed us different models, compared them to each other and pointed out the pros and cons of each, for our application. We had delivery and install today just a few short days from our encounter and both went extremely well with both teams of installers providing a clean and professional installation. We are extremely happy with our purchase and are grateful that PC Richard has a dependable team representing their company. PC never lets us down. In the age of online shopping, this was a seamless and worthwhile experience. Thanks to Alain and his team.

I know this may come as a shock to the inconsiderate assholes in corporate at PC Richard but my…read morewife and I didn't purchase a $1500 Frederick wall master from them four years ago to sit here sweating waiting for a repair man for the third year in a row. my last air conditioner ran for 13 years straight however technology and improvement took apart that used to be a metal switch and made it into a circuit board that cost $800 that fails almost regularly. It seems on schedule during the hottest day of the year, every June instead of being helpful empathetic, sympathetic, or trying to correct the problem everyone that I talk to at PC Richards is a standoffish clown. Do not buy electronics from these people. I feel CHEATED

I purchased a dishwasher and we're very pleased. They're kind understanding, professional. I would…read morerecommend this place to my friends and family. Very grateful to have dealt with wonderful people helpful and they're nearby my house. Thank You for your service!

It's nice to have an electronics and general gaming store nearby. Usually…read more It'd be nicer if said electronics and gaming store actually carried more than one of every item, and had a decent selection of stock instead of a haphazard collection that looks like they scavenged excess supplies from other places. But the fun doesn't stop there. I've gone into this place a number of times looking for specific items - headphones, a game, electronics of some kind, whatever - and not only was I not greeted when I walked in (even when I was the only customer in the store), but I was ignored even when I asked for assistance. Sorry guys, but that kind of behavior toward your patrons does NOT promote future business. Avoid when possible, unless you don't mind jumping up and down and yelling for attention while the guys behind the counter are busy texting on their cellphones.

We called Steven to have a look at our dryer which was making a terrible noise…read more He worked with our schedule, arrived on time, and in less than an hour was able to take apart the whole dryer and diagnose the issue. Sadly our dryer is a goner, but I really appreciated that Steven was very forthcoming and recommended that we not do the expensive repair. I highly recommend Steven for his knowledge and professionalism! Will definitely call him for any other appliance needs going forward!

Our refrigerator stopped working out of the blue. Steve was accommodating with his schedule to…read moreattend to our problem. He spent his time diagnosing the problem and offered sound solutions. He attempted a fix and scheduled to come back to check on our freezer with a money-back guarantee if it did not work. The refrigerator and freezer works better than before. He even fixed the noisy sound the refrigerator had before without us realizing. Now it feels brand new. It's not about the money with Steve and by far had the lower quote compared to other service we had tried. Just give him room to work and ask questions if you need to, he is open to giving solutions. Fantastic service and thoughtfulness. HIGHLY RECOMMENDED

Manager Gorge is the best manager for this place...above and beyond...try his best for every…read morecustomer...treat others like he wants to be treate... As well as Boris always give his 100% + he is bilingual Russian/English I would say much more but the space is very limited.

This review is for Goerge from the Kings Highway Brooklyn location…read more He was just great, helpful, polite and friendly I recommend seeing George for any appliance needs

NY Tech Tv Repair did a fantastic job. Alen is extremely knowledgeable and professional. The…read morepricing was fair, reasonable and transparent! CK

Hi, I got my tv "repaired" with Alen. First thing, he came late (no biggie). Second, the tv repair…read morequoted price was alot more than what they told me once the repair was done (Okay, weird, but not gonna make a huge fuss). Third, once the repair was done and we turned it on, the tv turned on but wouldn't turn on/off with the remote. What I was told is that a piece of tape that I had on my tv's power light (buttonless controls) for 16 years is the problem. So I assumed once that was taken off it would work, lo and behold, it did not and this was tested at the appt. So I contact them after their 30 day parts warranty because I thought it might be a remote issue (tried a bunch of different remotes thinking that was the problem). I call to ask what the issue could be and cite the info I was told in the first visit and they tell me it's an IR sensor issue and they have to order it, and asks if I'm okay with that. I say yes. They tell me about the price of the part, but we will now be charging you a new diagnostic fee, home service charge AND Labor fee of $120 for what seems to be a simple fix (through my research). Also, an excuse was given when I wanted to bring it in instead for a cheaper charge, so I had to opt for the in home service. But to me, all of this is crazy because I would think that when did you the first diagnosis that you would know upon seeing the issue or accessing the issue with the remote, that it was an IR sensor problem. So, what was the first diagnostic charge for? When you didn't truly diagnose all of the issues. Beware of this company. And if you must deal with them, make sure to do your research and ask about hidden fees and bloated charges before agreeing to anything.

5 star service! The company is extremely well organized and techs are well prepared. No "we need to…read moreorder parts and come back in 3 weeks" drama. They even had the COI ready to go and immediately sent it to my building's management! Sal and John are a treasure and while I hope my fridge doesn't break again for another 20 years, if it does they will be the ones I call.

Serge was very thorough, professional, patient, and explained well what the issue was, and what my…read moreoptions were. He could fix it, but advised it was not worth the cost of repair. Really in gendered trust in a repair person.