$55 for a jug of Mobil One when others sell it for $22-30. $10 for tire plugs that don't work…read more Other parts like brakes and plugs vastly overpriced. Sales people not very enthusiastic or helpful. This place is a joke. Britton's is a much better store to go to.

Great service even better prices definitely come here for parts they are the best in town if you…read moreneed auto parts

Awesome place very knowledgeable people and prices are right on. They always have what you need or…read morecan rebuild what you have

These folks are AWESOME! Quick thorough and polite…read more On 3 occasions I have been privileged to do business with them. I'm a contractor and when a power tool fails it is lost time. Each time I have brought them a tool for repair, with in a day I have it back! Good as NEW. Thanx Guys!!

Highly recommend. Owner is amazing. There is parking! They have been in that location for 23…read moreyears. Replaced two of my fobs in 15 minutes. Very reasonably priced. You will not be disappointed.

This company is extremely, responsive, professional, courteous, and and skilled. I cannot say…read moreenough about their service to me. I had lost the only keys I had to a new/used car I bought last month. Victoria and her husband fitted me in to make new keys in the after hour. And their price was more than fair. I cannot praise them enough. Lynne P.

Always have an excellent experience here! Knowledgeable,…read morehelpful and friendly. Best auto parts store in Medford.

I was floored by how good the customer service is here. The team at this parts store has been in…read moregreat spirits each time I've gone in. And they are incredibly helpful. I went here because I had just tried to order a rather expensive part from Napa a day before picking it up (I told them I'd be in the next day), but they never ordered it--then they even gave me a bunch of attitude when I asked them why they didn't order it ... they went so far as "I don't know who you spoke with. We probably sold the part." That would have left me without a car for a week, but luckily I found Autoparts International. They chatted with me a little about my repair, answered a couple questions I had. Actually, by chance the part I got, a Ranger camshaft synch, didn't quite fit, but after checking in with the manager they apologized for that and quickly refunded my money. That's happened to me once in a while with aftermarket parts. Whatever. Now I'm a camshaft synch pro. I'll definitely go back next time I need parts--which will likely be pads and rotors....and hopefully not my blower motor which is acting up. So in short, great team, great prices (no Autozone "Core" charges in my experience), they actually care about getting you the part you need on time (unlike Napa), and prompt delivery. They don't try to sell you extra parts. And, solid Saturday hours--they're open till 3.

Incredible resource for performance and other automotive needs. Huge inventory and amazingly…read moreknowledgeable owner/staff. Don't go anywhere else,

just bought a tremec tkx tranny from Mike Forte. amazing experience, cant recommend this place…read moreenough. he's very knowledgeable and helpful in every way. I'm never going anywhere else for hot rod parts. so glad I found this place. Best customer service I've found anywhere. five stars in every category.

the guy that took care of me was quick to find the parts i needed. he was friendly and informative…read more thank you

They used to call them Speed Shops. Parts stores that specialized in high performance auto parts…read more These have been mostly replaced by mail order I guess. Except for Indy. I haven't worked on old cars for a while. Today, I needed a part for one of my vintage muscle cars. It was only a small part, but not available at an ordinary parts store. I called: they had it in stock. When I got there, the owner (Dave) was as friendly & helpful as I remember him being back when I spent a lot more time working on hot rods. I'm so glad that this store is still around!

We have a car repair shop in Watertown and have been buying from Gem auto for many years. They give…read morethe best prices, service, and super fast delivery. I deal with Victor usually on the phone and he is very knowledgeable about what he is selling. Jessie and his family run a business at a time where it is very competitive and they somehow get it done perfectly. They stand by their parts and when necessary they return and warranty without hassle. Absolutely 5 stars for Gem auto parts!!

DO NOT go here for auto parts if you are not a mechanic or in the trade. The guy I interacted with…read morewas rude, dismissive and not interested in my dollars. He has enough money already so one more customer is not needed or wanted or necessary. especially if one is not purchasing a lot of parts! NAPA next door- NAPA auto parts store- has friendly staff who are helpful to a non mechanic person buying only a couple parts.

Fast, quality service. Reasonably priced…read more I come here for tires and rims and am always pleased with the service.

I've been here several times now for things as small as a grille swap , to HID installs , to…read moresuspension installs. They do good work at great rates (the neighborhood they're in is a little rougher around the edges). They also take their time and found an issue with the car that was a warranty repair. Mostly they're known for putting oversize wheels on cars, but their other work is also good. Update: after coming back for more work done, I've since found that when problems arise, the business tries very hard to avoid having to fix mistakes or stand by customer satisfaction. I have since found more reputable tuner shops for future work on my vehicles.