Went in for an issue with my keys and ended up being able to fix the issue on my own they didn't…read morecharge me for the service have been coming in since the staff is friendly and efficient

"Stay away be careful "Listen carefully i went to this guy with my bmw x5 to get it fixed and…read morediagnose what is wrong with it he said it would be a day or two to check it and then he didn't call back so i called back 4 days later and he said he didn't have time for my car but he can tell it's the struts and when i asked other questions he didn't have answer which showed he didn't even check it.. i the told him i can help by ordering the part online so after I checked with the Vin number and everything online I found two parts and I called him just to make sure that this would be a good fit on my car so he kept on saying I don't have the time to get the check your parts online that you're gonna buy that that's why I go to the dealership so I don't waste my time and he kept on sounding very unprofessional so I told him I'm just trying to get your advice as the mechanic because you're supposed to be doing the cars, you know better if you just take a look and make sure it's a good fit on the car and I'm not gonna take you liable for anything. I will buy it and if it doesn't fit, we can always return it. He said I don't have the time to do this. I don't wanna waste my time with you. You should do this yourself online so I even told him OK I'll just go ahead and order it just tell me how much does it cost for labor and he replied back saying I don't even know how much it cost for labor so I told him so you run the shop and you're the owner and you do the parts and you don't even know how much it cost for this part to get put on the vehicle in ur own shop so that means you haven't worked on these cars before or replaced these parts before if you don't know how much they cost so I told him thank you so much. I'm gonna leave a review with what happened so I told me fck off and dropped the call. So if u wanna do ur car and self a favor stay away from this guy. And i never leave reviews but this guy with his attitude and professionalism made me leave this review

Highly recommend!!!! Sunday morning. Tuscaloosa, AL. Car won't start. Alone. No tools. No one's…read moreopen. Who you gonna call? Not Ghostbusters. I called JLS Towing. 15 minutes later Junior Stewart shows up, professionally introduces himself, sees the problem, car is running 1 minute later. Cost, $40 cash. Offers to replace the corroded, broken battery cable ends, $20 apiece plus parts. I agree, we drive to auto parts store, and 30 minutes later I'm good to go. Total = $80 & only 1 hour lost. A very reasonable price for Sunday morning emergency service & repair! Great, polite, friendly, honest, fast, flexible options, service!!! Ask for Junior Stewart!!!

Keith is AH-MAY-ZING! He is not just a windshield "dentist" - he is a windshield miracle worker!!…read moreMy husband and I were traveling to Tuscaloosa the day before, and a rock hit the windshield of our Mercedes and instantly created about a quarter-sized "firework" (my word - not the technical one, I'm sure!) On the Saturday of Memorial Day weekend, he let us come to his house and we were ready-to-roll in about 15 minutes ... and with a windshield where I could not even identify where the crack was previously! On another note, we had had a much smaller one previously repaired a few weeks ago, by a "big name" company. And although they were extremely nice and did a good job, I can still see where that one was located - and as I said, it was a MUCH less destructive crack than the one Keith literally erased from our windshield. Very nice man - great work - great price - in-and-out in 15 minutes. Cannot ask for more.

My windshield was cracked after an accident a few weeks ago. Keith offered a great price to replace…read morethe glass. Great customer service and quick change out. Very positive experience. Would recommend!

Jeff has been so kind to me through the whole process, and although my car had many issues, he…read morestuck with me to try and help me every time I called him! This is the best experience I have had with a towing/auto service! Thank you so much!

went to purchase a car and the owner jeff was so rude to me and my husband. we called monday to ask…read moreabout the car and the older lady was nice and helpful. called wednesday and we by to test drive the car and assured her that we was coming the following day to get the car. when my husband and i got there a man came out looking very irritated. my husband introduced himself and he didn't want to shake my husband hand. he was giving racist and told us if we get the car that's fine and if we don't, we don't. he also stated that he don't beg anyone to buy anything from him. i took that as a sign to get tf on.

"This is the second consecutive year that I have experienced a major problem with my 2025 Honda…read morePilot. Last year, I had a serious cooling-system issue, and now, one year later, I am facing an even more serious problem. The dealership is recommending that the engine be replaced with a used engine and quoted me $10,988.14, including parts, labor, taxes, and diagnostic charges. My vehicle has never been in an accident, and I have never opened, modified, or taken apart the engine. I purchased a new Honda expecting reliability and warranty protection, and I am very concerned that I am now being asked to pay nearly $11,000 for an engine replacement on such a new vehicle. I am requesting that Honda review the entire history of this vehicle, including last year's cooling-system problem, and provide me with a written explanation of why this engine failure is not being covered under warranty."

Third time using them for a leased vehicle, and it is such a smooth process every time. Tim…read moreanswered all of my questions and made the entire thing much less intimidating. there's a reason he's the only car salesman who's number I saved in my phone!

Went in today. Got new tires and oil change. Polite, professional, and friendly. Always gives good…read moreadvice on what I need. Trustworthy

I came here and mentioned the specific concerns I had about my vehicle. I left it here overnight…read moreand came back the next day. I got charged for an inspection that involved driving the car, lifting it, and checking everywhere for it, I was told. I got charged $70 for "nothing". I drove down the road and eventually pulled into a shop that checked it for free and found the specific issues within 15 minutes. They even gave me a price estimate and were nice about it, too. I cannot comprehend why I got charged this much for "nothing". and I honestly highly doubt anything was done about it. I was also told my vehicle would need to get worse before any flags could catch their attention. Do not let businesses cheat you out of money.

Why 5 stars for a car dealership? Because this one delivers. We are proud owners of two Hyundai's…read morefrom this dealership, and it is worth the drive coming from Birmingham. We've had no major problems with our vehicles either, so the quality is good. They have an excellent pre-owned lot and the sales staff is not very pushy; you can tell the staff cares about selling you the right vehicle. Tell them what you are looking at and your price range, and they will make sure they can help you or find what you are looking for. They will also let you test drive multiple vehicles if you are interested in several. Travis has been our salesman the last two times, and he is the best. He is patient with you and makes sure to answer any and all questions(and concerns!). He is extremely knowledgeable about the quality of the vehicles and also informs you of everything involved in the process. I will continue to shop here in the future for all vehicle needs. I'm sure their service department isn't too shabby, either!

I never write reviews but after buying a car here, the customer service has been absolutely…read moreterrible. I can not get anyone to return my phone calls or emails or even answer the phone when I ask to speak to a manager. Guess once you buy a car they could care less. I just want the jack that was promised to be mailed to me because it was missing in the new car I bought in 10 days. Now 10 weeks later still waiting and can't even get anyone to call me back. DO BETTER HYUNDAI in Tuscaloosa!!!!! I have owned 3 Hyundai's and always been happy BUT this service is the worst!!!

I got new tires and running boards installed at TSO and was extremely happy with the services…read moreprovided. Todd and Eric run a tight ship and excel in customer relations. They made sure to provide me with all their recommendations and are extremely knowledgeable in truck accessories. I highly recommend TSO if you value attention to detail and high quality customer service.

Still shopping for a pickup truck cover and running boards…read more This place is ok. Merchandise a little unorganized. Certainly not as clean inside and merchandise is not as organized as Tint World. Merchandise was cluttered and there wasn't much floor space. Sales clerk was knowledgeable about the products, and provided pricing. Was very good at giving his recommendations and opinions. When he was finished, he left us and went back behind the counter. This business just didn't hit the mark with us.