Exceptional service and care by Dr. Medina. He is very attentive, listens patiently to your…read morequestions and provides exceptional care. Front desk staff is very welcoming and friendly and Denise at the front desk was beyond amazing when I called to make an appointment and in person as well. Highly recommend Dr. Medina and staff.

My family and I have been coming here for 10+ years! Amazing…read morestaff! They truly care about their patients. Dr Medina is amazing! Extremely knowledgeable.

Professional staff, high quality of care. I had my routine checkup and was very happy with the…read morecare i received. I am always nervous of going to the dentist but the Dr. made me feel Very relax to the point that I almost fell sleep on the chair and from now on i will have less fear of going to the dentist and actually look forward to my next visit.

Best dentist ever, I'd give Dr.Wadhwani and her team ten stars, she's kind, honest, very…read moreprofessional, she does detailed exams and the cleanings herself, answers questions in detail , explains treatments and discusses options. My family and I have been with her for about four years now, I have been recommending her to family and friends.

Dr. Wadhwani and her staff are very professional and accommodating…read more I have been a patient for six months. Dr. Wadhwani explains the procedure before beginning. The facility is within walking location of my home. It is vital to have a dentist and staff who demonstrate genuine caring. The facility exudes a sense of calm. It is very well maintained. I will share knowledge of Serene Dental with others. I am especially pleased to have located a dental facility this close to my home.

I've had issues with this places for 2 years now, but since it's a pain to change the dr on my…read moreinsurance and the care was OK, I sucked it up for me and my daughter. My husband was overcharged for mediocre care and has been paying out of pocket for his own care elsewhere. They take forever to call you back--one time the receptionist forgot to check me in and I was waiting over an hour for my appointment. They've canceled on me a lot and have very limited availability. They just canceled on my daughter Friday afternoon for her Monday afternoon appointment. When I tried to reschedule, nothing would work until 6 weeks later, meaning my daughter would go without a cleaning for 9 months. Mind you, I scheduled 7 months prior and they gave me not even a full workday of head's up. It seems like they prioritize a revolving door of clientele over building clientele from good service and care. We'll find somewhere else.

We began using this office due to limited in-network options and urgent family circumstances…read more Unfortunately, we have had ongoing concerns about both billing practices and quality of care. Two years ago, my nephew was billed for nine cavity fillings in one visit, which did not align with his (age 19) understanding of the treatment he received. We raised the issue with insurance, but never received clear follow-up regarding the review. More recently, I attended my niece's cleaning appointment, which lasted about ten minutes. Given her previous concerns that her cleanings felt ineffective, this was troubling to witness. Between questionable billing and very brief appointments, we do not feel confident in the level of care provided. I would encourage others to carefully review their statements and ask detailed questions about treatment.

As a new patient, I was a bit anxious but found the staff at this location to be very pleasant and…read morehelpful. Everything was explained well and it was a very thorough exam and cleaning. Highly recommended!

terrible dentist that overcharges and always tries to upsell, you will be shocked at the billread more

I've been to a lot of dentists and they've been my best experience. Going to the dentist is usually…read morestressful but every visit here has been comfortable and a great improvement to my oral health. The staff here is great!

I regret to write this review but wanted to warn future patients about this practice due to the…read moremanager at this practice. My family has been extremely happy with Dr. Romanelli and it was a pleasure to have been working with her staff for a few years now. We also referred several other families in the community from the past few years. But the incident that took place today left us dumbfounded and so disgusted with the managers attitude that we will never be returning to this practice. I got a call from manager who has apparently been working for 9 years at this location asking to confirm an appointment. It was not my appointment and I had to ask her to check if its regarding my wife's instead. She said yes, the appointment is for my wife. As we have family visiting, I wanted to reschedule on behalf of my wife and I was told there would be a fee. I told the manager that we have been loyal patients of this practice and waiving the fee would be appreciated. The manager rudely told me that there will be fees. I told her that I understand there is change in management and the new management might be imposing these fees and wanted her to see if she can do something about it. The manager even more rudely said that she has been working there for 9 years and said we signed some document not sure how many years ago saying we will pay the rescheduling fee as its not within 48 hours. She went on about more things in patronizing and condescending tone. At that point I realized that I was talking to someone that doesn't have any basic customer or patient management skills and told her we will be terminating this relationship. At that point I was told I am not the patient so I cannot reschedule/cancel the appointment and my wife is supposed to call them back. I was flabbergasted at couple of things: 1. Why she was talking to me for 5 minutes and arguing with a condescending tone about my wife's appointment, if I do not have the authority to cancel or change my wife's appointment 2. How a highly rated practice has had an employee of this caliber survive 9 years and become a manager ! Someone who is reading this review with more HIPAA knowledge might want to check if this is a violation as my wife never consented for me to be making/confirming/cancelling her appointments to begin with. Just wanted to reiterate that the doctors and dental hygienists are top quality at this location even after management change. But the manager is the reason why we will never be returning to this practice. A high quality practice needs high quality employees and the level was service today was abysmal and deplorable. The new owners are more than welcome to reach me directly to discuss further. I am sure the manager knows exactly who I am after what happened today.

I've been a patient of theirs for more than a year and my review is mixed. Previous encounters with…read moretheir financial people have been horrific. I turned down service one time and the financial person said" I hope you don't get an infection and die in your sleep ". Today was better. But it was because Cierra was my tech, Dr. Santiago was my doctor, and Dorian was my financial/ care advisor. These individuals made the difference today.

Very disappointing experience! Money comes before the patient!…read more I came in only for a dental cleaning, and despite they knew in advance that I don't consent to routine exams, they waited until I arrived to tell me they wouldn't clean my teeth without one. I lost two hours on a trip they could have easily prevented with a simple heads-up. Poor communication and inconsiderate of patient's time and money.

I have been a patient at Solace Dental since before Dr. Zaidi took over several years ago. They…read morehave renovated the entire office and seem to have the state of art technology. I'm super impressed with how well the practice is doing. I do feel a little bit that they try to "up-sell" me while I'm there, but no one is pushy about the additional services they offer. Dr. Zaidi is personable and friendly. I choose to bring my kids to the same practice after they were born because they really make you feel at home, when many are terrified of the dentist. I am about to embark on an Invisalign journey to straighten my teeth after having braces as a teen. Although I was originally somewhat hesitant to use my long- standing dentist over an orthodontist, I felt secure after finding out about Solace Dental's Gold invisalign provider status and having all my questions answered confidently. I will update my review upon completion of the treatment.

I have been patient of Dr. Emad Zaidi for quite a while . He is very courteous and does an…read moreexcellent job in taking care of dental problems. Today I was with Dr. Ramy for molar extraction and he sure did a wonderful job . No pain as such and extracted my tooth comfortably. I will highly recommend him to any one interested. Solace dental office staff and other technicians are very efficient and take care of patients in a timely fashion .

Had teeth whitening done for my wedding. I was super…read morepleased with the results plus I LOVE the new whitening toothpaste they recommended. The follow up to make sure I was satisfied was top notch! Our family has been coming here for years

I appreciate the great care my family has received over the years from Dr Chris and his staff. We…read morehave been patients for more than 20 years. I trust their opions and respect their work. It's always exceptional. The office environment is warm yet professional. I highly recommend.

I agree with the other two recent posts. This office is top notch! There are not very many dentists…read moreand staff around that provide this level of care. I never felt rushed into any procedure that wasn't necessary and when I've needed work done there was not any complications or problems. They are also great with providing additional home care education/advice.

I've been going to Dr Miller at Naperville Dental Center for roughly three years and highly…read morerecommend her. I've found her to be kind, compassionate, and also honest and direct about the best course of treatment. She has guided me through several dental situations and the quality of her work is top notch. I also really like everyone that works there, from the front desk to the hygienists and billing team. They're all great! My husband and kids switched to Dr Miller as well. Highly recommend.