I had tooth extracted by dr samia khan and Maria they were good helpful professionals and I will go…read morethem 10 stars

I regret to write this review but wanted to warn future patients about this practice due to the…read moremanager at this practice. My family has been extremely happy with Dr. Romanelli and it was a pleasure to have been working with her staff for a few years now. We also referred several other families in the community from the past few years. But the incident that took place today left us dumbfounded and so disgusted with the managers attitude that we will never be returning to this practice. I got a call from manager who has apparently been working for 9 years at this location asking to confirm an appointment. It was not my appointment and I had to ask her to check if its regarding my wife's instead. She said yes, the appointment is for my wife. As we have family visiting, I wanted to reschedule on behalf of my wife and I was told there would be a fee. I told the manager that we have been loyal patients of this practice and waiving the fee would be appreciated. The manager rudely told me that there will be fees. I told her that I understand there is change in management and the new management might be imposing these fees and wanted her to see if she can do something about it. The manager even more rudely said that she has been working there for 9 years and said we signed some document not sure how many years ago saying we will pay the rescheduling fee as its not within 48 hours. She went on about more things in patronizing and condescending tone. At that point I realized that I was talking to someone that doesn't have any basic customer or patient management skills and told her we will be terminating this relationship. At that point I was told I am not the patient so I cannot reschedule/cancel the appointment and my wife is supposed to call them back. I was flabbergasted at couple of things: 1. Why she was talking to me for 5 minutes and arguing with a condescending tone about my wife's appointment, if I do not have the authority to cancel or change my wife's appointment 2. How a highly rated practice has had an employee of this caliber survive 9 years and become a manager ! Someone who is reading this review with more HIPAA knowledge might want to check if this is a violation as my wife never consented for me to be making/confirming/cancelling her appointments to begin with. Just wanted to reiterate that the doctors and dental hygienists are top quality at this location even after management change. But the manager is the reason why we will never be returning to this practice. A high quality practice needs high quality employees and the level was service today was abysmal and deplorable. The new owners are more than welcome to reach me directly to discuss further. I am sure the manager knows exactly who I am after what happened today.

Best experience I ever had at a dentist and I'm old. I had…read moremy teeth scraped and cleaned by the dental hygienist Veronica who was very accommodating towards my dental anxiety. I began to enjoy the idea of clean, shiny teeth. Then Dr. Carl and I discussed my treatment needs and how to best address them. I chose which issue to solve first and he said okay. It seems to me that Dr. Carl is highly skilled and highly motivated, but also modest. I waited a long time to find the right dentist for me and I feel much relief now.

I'd avoid this place - the office staff are either taking on too many patients, or need new…read moremanagement. My fiancé was wrongfully sent the full bill for an annual preventative visit (despite being covered by insurance each year) - the office made no attempt to bill insurance. After several calls over two weeks, we've been unable to reach anyone, instead each time receiving a promise that the "billing department will get back to us shortly". Seemingly, this "billing department" is one person who is always with patients; she has never tried to call back. Edit: they had also cancelled an appointment on us without communicating anything... apparently they had switched systems and failed to carry over the old appointments.

Dr. Krizek is an absolutely amazing dentist. He truly cares and wants what is best for his…read morepatients. He took the time to get to know me and make me as comfortable as possible. Dr. Krizek even took the time to personally call me and check up on me after a root canal procedure. He is an intelligent healthcare professional that wants the best for his patients. I highly recommend!

Dr. Krizek does outstanding dental work. I have been going to him for 5 years after moving here. He…read morehas improved my teeth and I can smile more confidently. I couldn't be happier with a dentist.

Highly recommend Sacrey & Sacrey Dentistry! I've been struggling with tooth and jaw pain, and it…read moregot to a point that made me worry I may be having a dental issue. I called a few local dental offices, and I fortunately connected with their receptionist, Danielle. She was so kind and helpful and scheduled me for an 8am appointment the very next morning (a Saturday nonetheless). I saw Dr. Capper, who was not only clearly knowledgeable and skilled, but also a truly friendly and kind person. His dental assistant, Linda, was lovely as well. I left feeling so much better and with a plan moving forward should I have continued issues. I plan to recommend Sacrey & Sacrey to friends and family in the area. Thank you to Danielle, Laura, Linda, and Dr. Capper for your excellent care! I truly appreciate your time and care!

Started going here about a year ago. So glad I switched. Dr. Sacrey is very concerned about your…read moredental health and takes a lot of time to educate her patients on how to maintain their teeth. All the dental hygienists do a great job and encourage you to take care of your teeth as well. Office staff polite and efficient. The staff tries hard to work around patients schedules and will call with cancellations to fit you in. Ample parking and central location. Highly endorse this practice!

My son & I both had some issues after not seeing a dentist since before covid. My son in particular…read morehas a tough case. I am a high school science teacher and work with gifted students. Dr. Fakhouri is certainly a gifted dentist. But the best part of working with him was his ability to connect with my son and encourage some changes to his dental care habits. My son is not easy to impress or connect with. His bedside manner is excellent. I am grateful to have found Dr. Fakhouri so he can turn our dental health around to the positive. Highly recommended. ***Also, I think the negative reviews here are all from the same person. Lame.***

I really wanted to give them 5 stars. Pros: They did such a…read moregreat job at making me feel comfortable and in control. They helped ease my anxiety. Cons: Do not go to them if you need custom work done. I started the process of an implant on front tooth 10/2022. They could not get the shape or shade of my implant correct to match my other front tooth. I have had to drive to Arlington Heights twice for a Color match- those goes 2 hours of my time, each time. Two times they had to drill off the implant to put a new one in. This is the 4th time going back to have this "fixed" and the implant color STILL doesn't match my color of my other teeth and now my tooth next to it is longer than the implant I get it it's my front tooth it's hard to match to the other front but when I suggested crowing the one next to it to match the doctor said no. I was also told that due to "my case" they will no longer do front crowns without doing 2 or 4 of the front. They also made me sign a waiver. Way to make me feel like shit for something they should have done right the first time. Have they been accommodating in trying to fix it each time- yes- but this has been a joke trying to get it fixed. I tried to be understanding but it's still not right and I'm not going back for a 5th time. So their goes 3k that I had to pull out of savings down the drain and I will have to have another dentist fix it.

do not go there, they are ripping off clients, adding some rogue charges. very disappointed,…read morecalled insurance and warned them

I have been going to Dr Delacey for over 20 years. Also I have 3 older children that have been…read moregoing since they were 2. Dr and staff are very caring and knowledgeable. They have evening appointments to accommodate my schedule. Highly recommend.

Highly recommend coming here.it was the best decision I ever made! I was super scared because you…read moreknow getting your wisdom teeth remove is never fun but Dr Mohammad made amazing job he was extremely trustworthy and super friendly.

Always friendly, never pushing you to do other services, they will tell you what you may need and…read moreIs up to you if you want to go ahead with it .... Other places will call you non stop to try to do procederes that you told them already no!!.... I recommend this place the staff is really nice and friendly

Dr. Sheblak and her team were wonderful. The practice is very clean and everybody is personable and…read morereally care about your experience. I was very impressed with the communication and follow-ups as well! Ahmad, Diana, Lina and Shoba were all excellent A++

I would like to take a moment to say that I saw doctor Morelo at Pro Smiles Dental today and she…read moreis fantastic as is her assistant, Shabnam! The front desk receptionist, Lena and Office Manager, Shoba are wonderful and helped me so much with my insurance and planning. My Dr and her assistant took the best care of me and kept a very scared patient calm. They are kind, knowledgeable and I have to say I Love coming here! A huge thank you to all of them