I gone to the O'Reilly's store on Sparkman Dr in Huntsville AL and have been sold a 1 year battery…read moreevery time. Now the battery only lasts for 1 year. Outrageous service for an auto parts store.

My roommate and I came to this auto part store this evening because we thought my cars starter was…read morebad; since the car was sometimes refusing to start since I left work Thursday afternoon. When my roommate went to work on my car this morning, my car refused to start. We originally went to AutoZone to get the battery tested and their machine was down. Luckily O'Reilly's was across the street. Jakori was able to help us and he quickly found out the problem was the battery, not the starter. So he was able to find us a battery for my car. Thank you jakroi and the manager for helping me fix my car; even if it was a simple fix.

Good service. Easy access to the store. And they had the filter I needed. Imnot a fan of Advance…read moreauto, but I was in a pinch, and this one was alright.

I do prefer that "other" store across the street. However, this place generally has what the store…read moreacross the street doesn't, and vice versa. I shop at this store routinely to keep my fleet rolling safely. I'm generally satisfied, but simply prefer the store across the street for some subjective reason. Today we ordered brake shoes, to arrive by 3PM. My go-to store couldn't have them until tomorrow. Got them! Sat down to install them--no new hardware included! I do realize that drum brakes are old school, but even in modern times who on earth sells brake shoes without the hardware kit!? Advance Auto Parts does. Nobody in their right mind would put forth the effort to replace brake shoes without replacing the springs. The springs pull the shoes away from the drum when not in use. Kind of a big deal. Their customer service is great, but their offerings are deficient. They don't have the hardware kit available today or tomorrow. Neither does the other stores in this area..unless you buy the shoes with the hardware included. So guess who replaces drum brakes without replacing the springs? It is late, so the answer is this guy...unfortunately. I guess I'm not in my right mind :). Three stars for me because they contributed to putting me in the position. Check the contents closely or you may wind up on jack stands for a few days (or you might be forced to roll the dice, like me).

Great service and very knowledgeable about all things "truck". Will help you equip your truck just…read morelike you want it. Nerf bars ordered and installed perfectly. Very pleased and highly recommend. Very competitive with pricing.

Fantastic. I highly recommend this place. Did the Line X and new wheels in one appointment. Brad…read morewas great to work with and I can't say enough good about him or this business. I have already planned my next upgrades for my other truck.

I needed a new battery and these guys were amazing. They had it in stock and even replaced for me…read more The store manager Kaleb, and the entire staff is so amazing, professional, helpful and kind here. I highly recommend this location.

I've been a loyal customer for years and have always had excellent experiences with this store. The…read morestaff is consistently helpful, recognizes me when I visit, and the store offers a generous veteran's discount along with an easy-to-use rewards program. They stand behind their products with solid warranties, and in over two decades, I've only encountered one minor issue (unrelated to parts) that was promptly and professionally resolved with the manager. I continue to choose this store whenever possible and highly recommend them. Frank is the best!

I stopped in here because one of my tire valve stem caps fell off. I found some cool skull caps…read more There was kind of a creepy person working who made comments about me getting the skull caps and then weirdly followed me outside. Luckily there was someone else outside and I hurried into my car and drove off. I got a really weird vibe and will not go back.

Amazing customer service! Very professional. I needed a diagnostic done to find out why I had a…read morecheck engine light on. The gentleman who helped me was very informative on what he found and reassured me that it was fine to drive until I could get it into the dealership.

Great savage yard for very reasonable priced, good , used auto parts!read more

From the owner: Specializing in: - Used & Rebuilt Auto Parts…read more- Junk Dealers - Automobile Parts & Supplies

This place is really good for trucks and they have competitive prices! They spray the line-x on my…read moretruck really quick and it looks awesome like it was made on the factory! Thank you!!

This AutoZone is better than most in my thirty years of experience. I don't understand the…read morecomplaints about prices...most times you get what you pay for. AutoZone isn't generally going to offer the best quality (like NAPA might), but what they can offer you will generally work well for the life expectancy you need. The staff at this store are friendly, and there are a few faces that it been around for a very long time. They want to serve you well, and they want to help you. Plus, they offer a 10% Military/Veteran discount--hats off to them. Sometimes their stock availability is not what you would like for domestic or import, but they do their best to get what you need as fast as possible. If you don't like this store, Advance Auto is across the street, and that Irish store with the catch jingle is down the way. This is my "go to," though. I am disappointed to see such a low Yelp rating. It made me really want to give them five stars, but I didn't. Why? Because I recently rated another AutoZone at five stars... And they came out and actually replaced a spark plug for me to help verify the type needed! That is above and beyond, and I felt the need to maintain that mark. Without that experience, I would've given this store five stars.

Today I had the misfortune to go to the Madison store and had the worse interaction with any retail…read moremanager in my adult life. The manager of this store, Jeff, clearly demonstrated that he lacked the most basic social skills expected of someone in a managerial position. Actual situation follows: Myself and another gentleman walk into the store. The first man says I would like to have my battery checked... no response from Jeff. He looks at me and I say I would like to have mine checked also please. No response... Suddenly he (Jeff) appears with the tester and walks out, not a word said to either one of us, so we assume that he was going to test our batteries and walk out behind him. Jeff tests the batteries of the other gentleman, they have some discourse and the man leaves. Meanwhile my Jeep is parked right next to the first car with the hood open waiting for the test... Jeff walks right on by and goes inside. I wait approx. 5 mins and he returns back outside to help two ladies who arrived while I was waiting. I ask Jeff if he was going to get to checking my batteries and mutters something under his breath and walks inside. Really? Madison might be in Alabama but we have choices and I for one will not be treated with such disrespect. I don't need your manager treating me like I am an insignificant part of his day, because with folks like me he would have no job. I don't want him to throw rose petals at my feet when I walk in but I do expect basic courtesy's from a person, who for reasons beyond my comprehension is in a leadership role and representing AutoZone. I would like to collaborate with his seniors to ensure that this is not swept under the table. People involved with customers need to check their attitudes and problems at the door. No one should have to deal with this type of service.