I stopped in here because one of my tire valve stem caps fell off. I found some cool skull caps…read more There was kind of a creepy person working who made comments about me getting the skull caps and then weirdly followed me outside. Luckily there was someone else outside and I hurried into my car and drove off. I got a really weird vibe and will not go back.

Amazing customer service! Very professional. I needed a diagnostic done to find out why I had a…read morecheck engine light on. The gentleman who helped me was very informative on what he found and reassured me that it was fine to drive until I could get it into the dealership.

I gone to the O'Reilly's store on Sparkman Dr in Huntsville AL and have been sold a 1 year battery…read moreevery time. Now the battery only lasts for 1 year. Outrageous service for an auto parts store.

My roommate and I came to this auto part store this evening because we thought my cars starter was…read morebad; since the car was sometimes refusing to start since I left work Thursday afternoon. When my roommate went to work on my car this morning, my car refused to start. We originally went to AutoZone to get the battery tested and their machine was down. Luckily O'Reilly's was across the street. Jakori was able to help us and he quickly found out the problem was the battery, not the starter. So he was able to find us a battery for my car. Thank you jakroi and the manager for helping me fix my car; even if it was a simple fix.

I had 3 children in college, Autozone helped me keep vehicle repairs down…read more I use them for any battery needs. They will install battery for free. Great prices and good diagnostics.

My car battery was having issues and I went to the closest autozone and they took great care of me…read more Sometimes I hate going into car places because I don't know if they are telling me the correct thing since I'm a woman , and I really appreciate how the attendant took the time to explain everything that was going on. Next time your needing service check them out.

This place is really good for trucks and they have competitive prices! They spray the line-x on my…read moretruck really quick and it looks awesome like it was made on the factory! Thank you!!

Started at Quicklane and Brendon checked me in for service. My wife and daughter were with me and…read morethe plan was to possibly purchase a vehicle for our daughter. Brandy was attentive to making me welcome in the showroom and contacted Ray Johnson who I have had extended warranty purchase sale. He suggested Norvie as my sales consultant who did a yoeman job showing me the available inventory of both new and used vehicles. My daughter and husband had recently purchased a vehicle and Melanie was their sales representative and even after Norvie had invested several hours of his time Melanie was contacted and became our rep. Melanie completed the the purchase of a vehicle and Ray took care of the paperwork. The entire process took several hours of everyones time and energy and all the Woody Anderson's personnel deserve a 5 star rating. Cathy Anderson has assembled a great team. I bought my first new Ford vehicle in 1959 and this is somewhere near number 18.

I would not recommend this quick lane to anyone and I will not be coming back here again…read more I took my vehicle there for a warranty covered-rear camera replacement and when they replaced the camera, they accidentally left the wire to the liftgate unplugged. When I realized it wasn't working the next day, I called them and told them I thought they forgot to plug it back in. They told me to bring it back in. When I brought it back in, they told me that they checked and it was not a loose wire, but that it was caused by my battery being at 30%. They told me that it was just a total coincidence that the only thing affected by the battery was the button closest to where they had replaced the camera the day before. They told me that they tried out a new battery and the button worked fine with it, and told me the only way to get the back button to work would be to buy a $270 battery and get the "system reset". They assured me that was the issue. When I went to pick it up I told the manager, Karina, this and she thought it sounded odd. She then took the car and checked it herself and brought me my keys back telling me that it was indeed a loose wire and that the information her technicians told me was completely false. They had lied to me in order to try and sell me something I didn't need. She thankfully was very apologetic and even took my car through the car wash. I was very impressed with how she handled the situation and made it right. However, I am still disgusted at the fact that the technicians or the person over my case deliberately lied to me to try and make money. I do not know if it was the technicians or the person over my case who fabricated the story, but it was extremely unprofessional and wrong. People bring their vehicles here and trust the mechanics, to take advantage of people's trust is highly unethical and ruins the reputations of mechanics everywhere.

I have used this location, as well as the Madison location, multiple time. The staff is…read moreknowledgeable and very helpful.

No greets when you walk in, they make you find what you need on your own! He didn't even offer to…read morehelp one single bit! They do not care about coupons. Even if it's for only 10% off! They do not honor them unlike Advance Auto Parts. Avoid this auto parts store!

Customer service was HORRIBLE at the location on Old Monrovia Road in Huntsville, AL!!…read more I called this morning and made an appointment with Josh. I guess Josh failed to lock It in the system. Well, when I got there, the older guy at the front desk (guess Josh had left for the day) was rude like. "Are sure are you are in you a the right place??" I told him, "Yes, I have been doing to this location for years." So he says, who did you talk to? Josh? I said yes. He went on to say all he had to do was go the next step and lock it in. You don't have an appointment. But he did fix it and wanted to work me in. I just left because I was done with his rudeness and smart comments. I have been going to this location since 2009~ NEVER AGAIN!! If I could give him a zero star, I would!'

Was told that the AC system had to be replaced due to a faulty compressor and also had a leaking…read moretransmission oil cooler. Price seemed reasonable. When I picked up the car I noticed that several fasteners were missing around the the radiator. When I pointed it out, the mechanic claimed that they were missing before he started. The car had never been worked on in this area and I would have noticed before. I believe that they were left out due to poor part alignment because the holes no longer line up. Just a very disappointing experience.

I stopped by and was primarily concerned about my tire pressure and tread wear. I talked to Justin…read moreand though they were very busy he had sure he addressed all of my questions and provided customer excellent service and care. I will be coming back to this location in the future and trust them to take care of me and car. I highly recommend Justin!

We were just in for an oil change. The man barely spoke to us and seemed put off or angry that we…read morewere there. Did not ask us what oil we wanted, didn't show the dip stick, didn't do the lights test or horn test, and didn't discuss the price before we finished. Also, the receipt said we got an oil upgrade, which again was not discussed or asked!! It was almost $80, which is ridiculous especially without prior knowledge. The man who did it had the Initials KE. The worst experience ever. Will definitely never be back to this location or probably any express oil change!