1. Custom Trucks

1. Custom Trucks

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Huntsville, AL

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Custom Trucks

5.0 (2 reviews)
Closed 8:00 am - 5:00 pm

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5 years ago

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Woody Anderson Ford

Woody Anderson Ford

2.7
(102 reviews)

Started at Quicklane and Brendon checked me in for service. My wife and daughter were with me and…read morethe plan was to possibly purchase a vehicle for our daughter. Brandy was attentive to making me welcome in the showroom and contacted Ray Johnson who I have had extended warranty purchase sale. He suggested Norvie as my sales consultant who did a yoeman job showing me the available inventory of both new and used vehicles. My daughter and husband had recently purchased a vehicle and Melanie was their sales representative and even after Norvie had invested several hours of his time Melanie was contacted and became our rep. Melanie completed the the purchase of a vehicle and Ray took care of the paperwork. The entire process took several hours of everyones time and energy and all the Woody Anderson's personnel deserve a 5 star rating. Cathy Anderson has assembled a great team. I bought my first new Ford vehicle in 1959 and this is somewhere near number 18.

Over the weekend of 7/11, Erica from Woody Anderson's Scheduling Department called to say, "I have…read morereceived a vehicle health alert that you have an active recall(s) on your vehicle. I would love to have the opportunity to help you schedule that appointment." Concerned about the recall, I returned her call the following Monday and left a message. No one responded. I called again on Tuesday and left another message, with the same result. At that point, I decided I would not call a third time. Six days after the initial call, and still no response. Based on previous YELP comments, not returning calls appears to be a recurring theme. Is this what the "Home of the Five-Star Experience" is supposed to look like?

Firestone Complete Auto Care

Firestone Complete Auto Care

3.5
(22 reviews)

This was my third experience going to this Firestone and it has the best quality and customer…read moreservice I have seen since I have been here. I was hesitant with taking a high end SUV and vehicle to Firestone since we are near major dealers. The staff advisors always address me by my name due to my scheduled appointment upon arrival. Never had an issue with the maintenance of my vehicle and they will call you when it's time to pick up your vehicle. Everyone is very knowledgeable about the maintenance and don't let a female fool you because she knows her stuff about vehicle maintenance as well. If you are relocating here to the Redstone Arsenal area and worried about maintenance about your vehicle and don't want to spend dealer price, I recommend this Firestone. I know on post is usually overbooked and I am glad to have my vehicles serviced here. I am glad that I received the lifetime tire alignment and they always recommend when getting an oil change to rotate the tires to get maximum use of your tires. Overall, I recommend this Firestone to any military member and you will receive a discount as well. WB

Was told that the AC system had to be replaced due to a faulty compressor and also had a leaking…read moretransmission oil cooler. Price seemed reasonable. When I picked up the car I noticed that several fasteners were missing around the the radiator. When I pointed it out, the mechanic claimed that they were missing before he started. The car had never been worked on in this area and I would have noticed before. I believe that they were left out due to poor part alignment because the holes no longer line up. Just a very disappointing experience.

Custom Trucks - autopartssupplies - Updated July 2026

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