I'm from Portland and I came here and I bought a 2019 Chevy Malibu from here, Luis and Alex were…read morephenomenal! They are absolutely amazing and Luis took care of us the whole entire time, VERY happy!

Don't go to this place! They are liars people. They make…read moreyou wast your time! And lie in your face! Fuck them!!!

I do NOT recommend CU Auto Solution. Although their logo-motto reads "Low Prices Ahead " & their…read morewebsite boasts that Auto Solution "can often negotiate the purchase price at or near dealer invoice or wholesale so you save big!" I very nearly lost a couple thousand dollars to them. Please read what follows if you're interested in specific details. I also informed my credit union about my bad experience, as they originally referred me to them. My sincere advice to anybody planning to deal with this company: PRACTICE DUE DILIGENCE. At the bare minimum, check Kelly Blue Book online for values and for cars currently for sale. As for myself, I had contacted CU Auto Solution online & an Auto Broker rep phoned back pretty quickly. The woman seemed nice & asked for more details on what I wanted. Proceeded to tell me I was looking for a "unicorn"... meaning something hard to find and especially in the $10,000 range I specified. So I said I'd consider a slightly higher price if need be. I give this company one star extra for her timely & pleasant first call. I asked what their service would cost me and she said no cost to me. She'd get paid $150, which wouldn't be my expense. In a subsequent email I asked her "How does this whole process work?" I was never informed of any other included cost - not by her or their website - whether it be for inspections, warranty?, delivery?, whatever. Their service was introduced to me as one of the benefits of being a credit union member. Soon after her call, she emailed me about a car she found: met my requirements and beyond...in "immaculate" condition...price of $12, 900. Sounded good, notwithstanding the higher price. I was seriously considering it. Wrote her back with some questions, including "Is this price negotiable? How do I make an offer?" Her answer: "The price is already negotiated so you don't make an offer the price is what it is." Okay. But doing minimal "due diligence," I checked Kelly Blue Book online. Entered every detail she gave me, top of the line, low mileage, etc. The highest Dealer Fair Market Price came in at $10,953...Fair Purchase Price was $9,683. Spot on to what I had asked for and quite a bit less than the "pre-negotiated" $12,900 price I was given. Then I clicked on Kelly Blue Book's similar cars in my area currently for sale. Wow. There was the EXACT same car she described, even down to the same color. Had the same mileage, was the same model... identical features, year, condition...and sitting on a Dealer lot in the very town she said the car came from! Asking price? $11,530. And that's before any "negotiating" at all. On the same day, but before I was able to email her back, she wrote me again. "It sold to someone else." That's all it said. Not very professional, in my opinion. Nothing to soften the blow of "losing out." No offer to continue looking for me and didn't even ask if I'd like her to. Emailed the other car dealership about the car I found on Kelly Blue Book's website to see if it was still available. They replied it had just sold a little before I emailed. Almost certainly, this was the same car that Auto Solutions was offering. If so, I could have purchased it directly from the dealer for a minimum of $1,370 LESS. More likely, a negotiated price (which is the norm) would have saved me closer to $2,000! If it was not the same vehicle, then it was an identical twin "unicorn" at a significantly lower price. Thanks, but no thanks to "Low Prices Ahead" CU Auto Solution.

I was referred here by my credit union as I wanted to trade in my car for something newer. I…read moreworked with Stefanie over there on three different occasions over the course of a year. It was hard for me to part with my car as I really loved that old thing, and Stefanie was patient and never pushy for me to make a decision. Finally I came back around to Stefanie again this past December and traded in my Element for an Accord. She did almost all of the work - crunched numbers and made it happen for me. I didn't have an ideal situation for car buying, but she is always non-judgmental and helpful none the less. Now this is not some fluffy froo-froo car dealership with the flashy signs and the free (stale) popcorn, but they get the job done and they do so quickly and without the hassle and sales tactics of a more traditional dealership. I will refer Stefanie to others that are looking for a very easy and stress-free car transaction.

Wonderful experience here! I was very well taken care of my Dan and Josh and they made sure the…read morewhole process of buying a car went smoothly. I had to drop my rental car off and one of them went with me and then drove me back to their shop. I really appreciated how above and beyond these guys went! Thank you Stag Motors for my new car!

We're here looking for our child first car and surprisingly they were a couple good options at…read morenegotiable rates. They service and detail the vehicles here, they guarantee that all vehicles will pass the DEQ and they do the plate services and tags sent direct to you. Very laid back and personable sales staff. If I buy from them or not, it has been a good experience.

I want to give a huge thank you to Gilbert and the team at E and J Motors!! This was my second time…read morepurchasing a car from them. Both times were a breeze. Unfortunately, the second purchased car had some issues come up fast. I was told by another shop it was going to cost me a huge amount just for diagnosis. So I sat on it a couple days and decided it's been less than 30 days I'll call Gilbert. Filled him in. By end of day I was in a loaner car and he was getting to the bottom of the cars issues. Not only did the price shrink greatly but they covered it and told me to bring it back if it comes up again! All around great service! Thanks again! I'm back on the road

No care to help tie off loose ends for me. Shut me down over the phone. They were very defensive…read moreover the phone regarding a mistake that was not mine. So defensive it put me in fight or flight regarding taxes on a gifted van. They wouldn't talk to me. Shut me and my concern down as not worth it. Why must one get into their personal story just to get them to lift their sharpie again? I mean, it was an overpriced vehicle with transmission issues (plus a leaking back gate) that kicked in as soon as it got the interstate. They do have the extra wages tucked in double price to re-issue paperwork to the true buyer, which was not me. Iam very concerned they ripped off my father. I could have bought this same vehicle on AUCTION for half the cost and trouble. Thankfully, after having to over share and push envelopes, they finally helped (my dad, and not me). Avoid this place of you're not a pushover female, desire fair treatment and appreciate respect-for-respect for your life. Look up your local auto auction, and save yourself the time and cost. You'll also appreciate that you're bidding on the same cars this dealer and others probably are. I love bidding out the dealers because you will typically have more money to invest in the bottom line of YOUR vehicle.

We recently bought a car with Jonathan and he was an absolute delight to work with. I appreciate it…read morethat he didn't have an overly peppy attitude which sometimes comes off as fake, but he also wasn't a downer so a good Balance right in the middle. He wasn't pushy and unfortunately the car we wanted was purchased as we were driving there, but he was very genuine and just asked if we were interested in looking at any other colors which ultimately landed us a really nice digital teal ioniq 5. During the walk around and test drive, he spoke very well to the cars features and showed us exactly how to use them which I haven't really experienced at other dealerships. He also owned a Hyundai so was very familiar with their craft. Overall, really appreciated his help in the buying process and if I or someone I know is ever in the market for a Hyundai, he'll be the first person I seek out!

Dick Hannah Hyundai of Portland has a huge inventory of new Hyundai vehicles, and this is why I…read morechose this dealership for my vehicle purchase. They had EXACTLY what I wanted, and offered a much lower-than-expected price. As is typically the case, the finance department pushes VERY hard for add-on "protection packages", and adds everything available to their offer sheet, and then there's the usual back-and-forth to understand what they're trying to sell, and more effort than should be required from the purchaser to have them remove what's not wanted. I'd MUCH prefer to be given a list of what's on offer, and chose which, if any, I want, and have those added. The salesman who took care of me was quite good. Very professional, friendly, knowledgeable, and patient. I also appreciated his follow-up after the sale. The biggest negative that I can point out is the size of the business...it's very small, especially considering the huge number of cars in their inventory. Maneuvering in the lot is tricky, and inventory is packed in very tightly. This also makes for a very small purchase / finance area. You won't find the expansive, inviting, luxurious environment that most other dealerships these days have, and the chairs are cheap, uncomfortable plastic. With that said, though, I'm overall very happy with my purchase (the car is SPECTACULAR), and recommend Dick Hannah Hyundai of Portland if you're in the market for a new vehicle.

**This review has been updated following resolution**…read more My wife and I bought a 2022 certified used frontier here and on the way home discovered the truck had issues that should/would have been discovered during a proper inspection/certification process to qualify for such a warranty. The dealership has written me off for months now telling me I need to wait 90 days for the warranty to be active... well it shouldn't be on me, since the dealership shouldn't have sold me the truck like this to begin with. **UPDATE** once Ken stepped in to address our concerns after posting this review, his communication was outstanding and very much appreciated, and my wife and I were able to get our vehicle fixed properly and have since had no other issues. Thank you Ken!

Got a wonderful 2014 Ford Focus from here. Audrey was a pleasure to work with. George and Allison…read moremanaged to get me a better rate than my 3rd party pre-qualification had quoted me. Very pleased with the deal we worked out.

My family and I have been looking for a family car capable of hauling 6 kiddos and both of us. We…read morefound a 2017 KIA Sedona Lx that Rpm had. Decided to make the trip to Beaverton which is about an hour and a half from us. Unfortunately when we arrived the dealer was closed due to family issues. But we called the company and they had someone onsite in 20 minutes. The dealer was very honest and great to deal with and am amazed at the level of Customer Service provided. We got the car at an amazing price and will definitely be getting our next car from RPM Automotive. Thank you guys for a great experience.

They are thieves and predators. High presher predatory sales. Fraud warranty and inspection…read morecertification. After you give them the money the As Is paperwork comes out but it's all backed buy a fraud warranty. Get it inspected independently or don't buy it.

Been a client for 35 years! Good service, good hours, open Saturday!…read more And NO overdraft fees

We had automatic payment set up from an Onpoint checking account to an Onpoint auto loan. For…read morewhatever reason, the automatic payments did not go through for 3 months in a row. Frankly, we didn't notice because the account is dedicated to paying the loan, and we don't look at it all the time. Instead of contacting us immediately to let us know the payments didn't go through, they let us go on for 3 months then affected my credit report by 60 points. The customer service representatives refused to help me or reverse the report even though we always made payments previously and made the late payments as soon as we found out the originals did not go through. Which was only after looking at my credit report. They never notified us. They insist notices were sent in the mail, but we never received them. This is horrible customer service. Had we been alerted via a simple phone call, email, or message in the online banking portal, this would have been resolved immediately. Now my credit has significantly dropped, and the negative report will be on my credit for the next 7 years. Onpoint Community Credit Union needs to start contacting customers immediately when a loan payment is missed via phone call, email, and messages on the online banking portal. This used to be a great credit union; now it is worse than a big bank. We are paying the loan off early and closing our accounts with them as soon as possible. Put your money elsewhere.